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{ "code": "BAD_REQUEST", "message": "Adobe Sign was unable to create your agreement because not all the signing fields could be added to it. (apiActionId=CBJCHBCAABAA5mrJOQ5dfRwSed6-L3LgjehOJN6RUCK0) (apiActionId=CBJCHBCAABAA5mrJOQ5dfRwSed6-L3LgjehOJN6RUCK0)" }
Specifically calls to the document signing service, https://secure.echosign.com/services/EchoSignDocumentService19 .Adobe has confirmed they are having troubles and the service is "up and down". Typically there is quite a delay from the time the issue is fixed to the time Adobe lets me know.Anyone else have problems earlier today, and if so, what is the status for you now?Thanks!
I am attempting to use the Echosign bundle in netsuite and i am able to do everything the installation instructions describe, but see no way of actually using existing templates that are in AdobeSign. I've attempted to contact support, but they refuse to help since I am only on a trial and have sent me here. Would appreciate any suggestions if someone has done this successfully.Thanks
When I put multiple signature fields in a document, some of them automatically insert the date signed while others don't have that. I can't figure out how to control that or even tell which ones will have the date applied. I don't want to put a date field in if the signature field will also show the date. Help?
Date: September 14, 2017Start time: 8:00 AM PDT / 4:00 PM BSTRegister for this live webinar to learn about the latest innovations from Adobe Sign. Soon Adobe Sign will contain exciting new capabilities to advance your digital transformation.
Liebes Forum,wird aus AdobeSign ein Dokument an eine nicht exisitierende Adresse versendet, erhält der Absender (mit AdobeSign-Konto) eine E-Mail (sofern in den Kontoeinstellungen der Haken gesetzt wurde).Wird jedoch ein Dokument von dem Empfänger (ohne AdobeSign-Konto) an einen weiteren Empfänger delegiert und konnte das Dokument dann nicht zugestellt werden, wird niemand per Mail informiert. Die Nichtzustellung ist lediglich im Verlauf des Dokuments sichtbar.Frage:Wie/wo kann eingestellt werden, dass auch im zweiten Fall (weitergeleitetes Dokument kann nicht zugestellt werden) der (ursprüngliche) Absender eine E-Mail über die Nichtzustellung erhält?Herzlichen DankJan
How do I organize my document templates on the mobile app?
Hi all,I currently have a five page PDF file with fields that are in use. I am creating a shorter version of this PDF and just need to use the first page of the original PDF. Because the two PDFs are different lengths, I get an error saying it cannot merge the field template as target document is four pages and the template document is 5 pages. Does anyone know how to work around this or just use a single page of field template?
Im pulling my hair out trying to get somebody top string a coherent email together in response to my issue.My company was a user of Adobe sign and liked to so much they asked me to esquire about upgrading the licence package.I sent an email to support asking somebody to call me to discuss the options as i didn't want to disrupt the current account.I find a receive an email saying "sorry to see you go, we have terminated your subscription etc etc"This was 1 week ago and ive been desperately trying to get somebody to re-activate it.I've sat in the support queue for 20 mins and gave up waiting.Ive asked several times via email for somebody to call me back but they dont.From the email responses i receive it doesn't look like the recipient isn't reading them or doesn't care.Does anyone know of an escalation path to get support? I have some business documents out there pending signing and i cant afford this to go on much longer.Thanks for any help.
The issue is, my user sent out an agreement to a customer from the wrong opportunity. They have signed the document(by which a few fields in salesforce are filled when it comes back signed) and now she had realized that she sent it to them from the wrong opportunity in Salesforce. Is there a way to move that agreement to the correct opportunity?
Hello, I want to integrate adobe signature api in PHP and i am beginner, please help me
Hi, I am very new to this and just trying to work it all out. I have a document that I need multiple signatures on. I have prepared the form in Adobe Acrobat Pro DC and added signature fields (I have not made these fields a required field). I click send for signature and put in 3 email addresses in order of who I need to sign first etc. That gets sent to the first person with no worries however when they open it, it is saying all the signature fields are required, yet I only need that person to sign one.How do I change this?Thank you
Hi - We have an opening paragraph in our agreement where we'd like to auto-populate the client's name and address mid-sentence. The length of the data going into these fields varies between clients. Is there a text tag setting that automatically sizes the tag's width based on the number of characters of the data being used to populate the field, and not use a set width all the time?Thanks.
I just signed up for a free trial of Adobe Sign, but during the sign up I found that I apparently had an Adobe account already. I reset my password and signed in, but received the message below. I have no idea who my account administrator is, so is there a way around this, or do I need to create a new account with a different email to get the free trial to work fully?"You are not authorized to send documents for signature. Please contact your account administrator."
The system will no longer allow me to generate documents and indicates that I've exceeded my quota. Am a monthly paying member and as well will not allow me to upgrade because of some dual account. Well it seems that this is also invalid as the accounts have merged. Please help
Hi,We implemented the adobe sign integration within our web portal way back in July 2014 using version https://secure.echosign.com/services/EchoSignDocumentService17?wsdlImplementation approach:1. We are using the API key from our developer account2. We are asking our customers to provide their adobe sign credentials to send document for signing on their behalf3. Following web method is called for sending document for the signingDim ES As EchoSignDocumentService20PortTypeClient = New EchoSignDocumentService20PortTypeClient(New BasicHttpBinding(BasicHttpSecurityMode.Transport), New EndpointAddress("https://secure.echosign.com/services/EchoSignDocumentService20")) Dim sAPIKey As String = "XXXXXXXXXXXXXXXXXXXXX"Dim senderInfo As SenderInfo = New SenderInfo() 'senderInfo.email = "XXXXXXXXX@gmail.com" 'senderInfo.password = "XXXXXXXXXX"Dim documentKey As DocumentKey()  
Good morning,i've problem with my firewall and the application.Actually i can login to adobe but when i try to use Fill&Sign the app can't load my signature because firewall blocks necessary links. If i turn off firewall all works means when there's an issue with my firewall policies (cloud.adobe.com is already opened but gives problem about fetch the API )so i'd like to know if there're other links to load the signature (it's already registered).I wait for a replyDaniele
I have certain email addresses that will not receive documents from esign services. The email addresses in question are within my company's domain. I have checked the typing of the email address several times and it is correct. I can send other emails to those same email addresses with no problem. The only issue is when routing to them via esgin, the documents never arrive - not to their in-box, not to their spam folder, not to their junk folder, etc.. I hope someone is able to assist.
Has worked fine for the last year but now it says after I load the doc's and click ready to send:could not send. an error has occurred. please try again.No error code? I have re-installed acrobat and that has not helped. It will not send any documents - i have tried multiple documents.please help!cass
Hi,like other folks I created a developer account to test the (on-premise) SharePoint integration with Adobe Sign. The installation manual describes the relevant steps on page 10 but it doesn't work. I don't see this link "Integration key" on my API information page.Please advice on how to proceed.Thanks--Sam
Hi,I'm reservist in the Air Force and I've been having a lot of problems trying to sign PDFs sent to my personal email from my military unit. Nobody at the base has any idea why I'm having this problem. I've tried accessing the forms to sign on both work computers and home computers with the same problem. I'm using the most current version of Adobe Reader XI.I have no problem opening the form and I can open the permission details. It shows "Filling of form fields: Allowed" and "Signing: Not Allowed".I also get a message banner at the top of the page stating that anything I fill in the form cannot be saved and I have to print a copy to save it.Nobody is purposely setting these security options (I've had the same problem with forms I've started on a military computer then sent to myself at home). I've wondered if maybe there's a problem with either a lack of Adobe subscription at home or maybe a need to download security certificates?? (It doesn't even ask for my command access card to o
HiI am a small freelance developer and I work for a company who ask their employees to upload timesheets weekly using a PHP web portal. The documents are stored on the server and opened by an Administrator in the Administrative Portal - also written in PHP. The company have asked me to find a way for these documents to be signed electronically each time they are opened by the Administrator - but they want this to be within the current workflow/portal. Is this something Adobe sign could do?Thanks in advance for your help.Jo
When using my mobile app I get " agreement/document has expired". How do I remove the expiration date?
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