Adobe Acrobat Sign

Can some help me find this api key, I trying to get working eSign 365..Do I need to purchase something or not?RegardsRick

I'm getting the following error when I try to send files from Adobe DC for signature. You are not authorized to send documents for signature. Please contact your account administrator. I am able to upload them to the cloud and then navigate to the Adobe Sign website, open it there and complete the process that way, but it used to work seamlessly in Adobe DC. I would create the form and just hit "Send for Signature" I have an annual Adobe CC subscription, pre-paid on an annual basis, so I am no where near my account expiring or not being paid. Please Help! Thanks!

I send a lot of forms I make with the fields completed. When I email them to clients who own I phones they open the pdf I sent to them then when they open the form the fields are blank. If they open the form on their computer it opens completely. Is there a setting I can change in our program?

One of my users has an account he uses for signing, we would now like to add him to our corp license, but whenever I try to add him I get the notification:You cannot add that email address to your account.

After changing the sub subdomain in my account, this error shows in the console and i can´t send any document:XMLHttpRequest cannot load https://secure.na1.echosign.com/api/rest/v5/users/me/settings. Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://corebooks.na1.echosign.com' is therefore not allowed access.

Hi everyone,I have a big problem with signing PDF's in Adobe Reader. Please have a look at the attachement.Thanks for help Best regards,Flavio Meyer

Wehave Adobe Acrobat Reader DC and it includes Adobe Sign. We have been able toactually complete this process 3 times by 3 different people. Now that we needto use it more frequently, it's almost impossible to find the "Exact"steps to follow in order to send out contracts to be signed by our clients(Send for Signature) without ending up on a page that says "UpgradeNow". Like I said we have been able to upload the document, add asignature line, send it and have it returned signed; however none of the 3people that finally did it can remember where they were to get it to work. Canyou please help??OurPackage Includes:Adobe Export PDF, Mobile     Apps, Document Cloud storagePremium     mobile features

Once I click the option and fill out the requirements I can't upload any document I have in my library or on my computer files.I am using PC, Google Chrome, Word 2016Anybody out there to help? Thanks a lot!

I am reviewing contracts and manually extracting data from pdfs that have been electronically signed.  Is there a way to extract the metadata from the audit report and input into a excel spreadsheet?

I have a customer who's email client does not properly display adobe sign emails. So far the workaround has been that they forward me the email Adobe sign sends them- which is a whole page of script that looks like garbage text to the untrained eye. I can look through the code and pull out the link to sign, and then send this back to them, but surely we could save a lot of back and forth by simply making that link to sign available to me from the beginning. Then I could just email them the link without jumping through the extra hoop. Even though it's their email client's fault and not mine, it still looks unprofessional to consistently have all-script nonsense pages sent to my customer. Any ideas/help?

Is there any way to add editable fields to a Sign template so that I can modify the information I include on an e sign template each time I send the form?I'm currently using an InDesign template for order acknowledgments: I fill in the company name, date, order ref etc in InDesign, save to PDF, import into Sign and then add the signature, date, company name and PO reference fields for the customer to complete. However this is time consuming and means adding the customer response fields to every form. What I would like to be able to do is import a blank order acknowledgement form pdf into e sign, set up the customer response fields, then also add text fields in which I can enter the individual order reference number, details of the order etc on every Sign form I send out. (i.e. enter this information on the Sign form rather than in InDesign.) These fields would not be editable by the recipient/customer.Is this possible and if so how is it done?Thanks

I have been trying to get a fix to a problem with my account and its association with an old email address that I want disassociated with my account.  I have sent a very detailed and clear request to customer service and I keep getting the same, and I mean exactly same, word-for-word response, which is completely not what I was requesting.  Further, I get these responses via email and am told I cannot reply to this email; I am asked to start a chat.  Believe it or not, when I started a chat and pasted my explanation, and asked that the representative read carefully my message, this person sent me back the same word-for-word pre-formatted message.  By this time I wrote a very detailed re-explanation with BOLD letters and all, and the guy or girl still sends me back a canned phrase.  Also, they call it chat, but it takes the person 2-5 minutes to reply; they either read very slowly or are watching TV or something.  During the entire 30 min chat, this represe

About a week or so ago my embeded forms stop fitting in my forms. I guess Adobe made some changes. At this point, my embeded forms no longer fits on the page (using Jot Forms) but if I zoom out one click it's fine. How do I configure adobe sign to a smaller zoom size by default so my clients don't have to do this everytime?

I am trying to send a contract to an email address and E-Sign won't recognise the email address.It's a new top level domain. so doesn't finish in the normal .co.uk or .comThe contact has told me to update my software?Any help would be greatly appreciated.

Does anyone know how I can change the email address of a countersigner in an existing Widget?

HiWe insert PDFs to our Word documents as icons.  However when uploading the document to eSign, the ability to open this icon to see the full PDF is lost.  Is this something that we can work around?Beth

Does anyone know how to have two separate signatories sign the document that you send for signing?  Do you need to have two email addresses to allow two different signatories?  What if the signatories share the same email address.

I have one document that I am going to send out all the time. I won't need to change the form fields. Is there a way to save the document after setting the form fields? It will be a lot easier to send the saved document rather than re-creating it every time. Thanks for your help!!

Hi,We have a doc where we need to give some input before sending doc to Contact.e.g.(      ) No credit file(      ) Insufficient number of credit references provided(  ) Limited credit experienceWe need to be able to click the appropriate boxes before sending.Also we have a text field which needs to be editable before sending.Please help

I just registered for the signature services on pdf's.  The signature is showing my husband's name?  How do I delete his name and add my name? !@@

I am using Adobe Sign with Mac.  I recently edited a document in my library and now it is adding a signature block at the very bottom of my document (I have attached the picture).  I have always had two signature fields in the document.  One for my client to sign first and one for me to countersign.  I have seen other threads with this issue but I am not seeing a real resolution as I do not want to add my email under my signature line.  This is a document I have been using for a few years and it has never done this.  Is there a setting that is in Adobe Sign that was not in Echo Sign that I am missing?  Any help would be greatly appreciated.  Thank you!MaggieSave

The current configuration only allows a third party to sign a widget/form the one time. Is it possible to set the form/widget so the same third party can sign the document as many times as they wish?Kind regardsMiz

The problem is that they cannot sign the forms from an iPad or iPhone.Does anybody knows how to fix this? or is it a problem in Adobe Sign?Thanks in advance!

I get incomplete CSV files from exporting using library templates.  Please help.  Thanks.Incomplete means not all of the signers are in the CSV file . . . not even most of them!

Emails don't autocomplete when you type them in anymore- is there some way to get this to work again?[Moved from the non-support, general, all-of-Adobe forums Lounge to a product-specific support forum - MOD]