Adobe Acrobat Sign

Is there a published list of IPs/Domains for whitelisting?  A client has a very restrictive environment and cannot receive esign documents without whitelisting. Thank You.

Just trying to go to Send tab and cannot get anywhere - the screen is like thisPC, Chrome

Hello,I need some help. Everyone in our office has Adobe XI Pro and we use Adobe Sign but one person is having issues with the "get others to sign" button.When I (and others) have Adobe open we have this which immediately uploads the document to the Adobe Sign website:The other person in our office has this appear which leads to the 2nd screen. Documents are sent from Adobe Pro and not uploaded to the website:Is there a solution so we can fix this issue?Thank you,Christina

I'm not the end user and have never used Adobe Sign, so forgive my ignorance. My end user receives a copy of the signed PDF in her email. The preview in the email message looks normal, but when she downloads it and opens the PDF in Adobe Reader, a green layer is over just the artwork in the PDF. Same thing when I open it in Reader DC and Acrobat XI Standard. When I open it using Foxit Reader, all is normal, so obviously the Adobe Products are doing...something. Thoughts?

Hi,I have a PDF in which I want to add adobe e-sign functionality.While creating simple signature flow, it asks for two required fields i.e signature and email. After that it sends a mail to provided email.My question is that I don't want to do email verification. Is it possible? If yes, how can I achieve this using APIs ?Thanks in advance!

Adobe - when you have two document templates and select both to go out for signature in one email - the dropdown options disappear and are disabled. Are you able to fix this? If you end the documents out individually they work fine - just when they get merged.Check boxes also do the same....in my example only the first check box can be selected and all the others do not appear. Again this is only when the docs are merged and sent out in one email, not when they are sent individually.A fix to this would be tres useful thanks. Ian

Hi Everyone,I am looking for a way to auto populate a field after the individual has entered the information once.  For example in my one attachment there are a few areas that all request for the individual's home address.  Is it possible to auto populate subsequent fields once they have initially completed the first address?  If possible- How would I do this?

We have deployed Adobe Sign to 150 plus sales reps across the country.  The reps access the document library of our contracts from the Adobe Sign App and have the customers sign on iPads.  No contracts are stored on the iPads and the document library is in the cloud.We keep running into the issue that after the customer signs we get an error message that says the document is out of date.  We either have to restart the digital form or complete the contract using paper.  This reflects poorly on us if we have to ask our customers to do something twice.Does anybody know how to fix this error?  Thanks.

I need to find out how to embed a form on my website without using an Enterprise account. I have a Business account with Adobe Sign, and the primary reason we elected to purchase this was the capability to embed forms on our website for new hires to complete.Here's a screenshot of the functionality listed on our account type, which is what I'm trying to do. Every support chat or conversation I've had keeps referring me to create a widget, which is NOT what I'm trying to do. I want to embed the form, which is supposed to be included in my subscription type. We're a small business with a total of 87 employees, we do not need an enterprise license. We just need to be able to use the functionality of our current business license.

How do I set automatic reminders?

Hi - I'm working on a document that has signature fields missing when they get to the "signor."  My template shows the fields correctly, and the fields preview correctly before sending the document.  When the document is retrieved for signature, it's missing almost half of the normal fields.  Does anyone know how I can fix this problem?  Many thanks!

Hi!I was wondering if there was any way to enter a conditional hyperlink field on an Adobe Sign widget?  For example, if cb1 is checked, a specific link appears.  I was trying to use text tags, but was having no luck. Also, if I just type the URL into the text field it does not format into a hyperlink.Thank you for any help or suggestions! !_Jess

Hello,I use adobe sign on a Mac computer.Our customer who has signed what he needs and completed his document is still receiving reminders. How do I turn those off specifically for his document? I want to keep all others on. Thank you. Email that works is brynne@heroes.do

Hi AdobeIs it possible to get our URL for our e-sign platform to be changed?Kind regardsMiz

Can some help me find this api key, I trying to get working eSign 365..Do I need to purchase something or not?RegardsRick

I'm getting the following error when I try to send files from Adobe DC for signature. You are not authorized to send documents for signature. Please contact your account administrator. I am able to upload them to the cloud and then navigate to the Adobe Sign website, open it there and complete the process that way, but it used to work seamlessly in Adobe DC. I would create the form and just hit "Send for Signature" I have an annual Adobe CC subscription, pre-paid on an annual basis, so I am no where near my account expiring or not being paid. Please Help! Thanks!

I send a lot of forms I make with the fields completed. When I email them to clients who own I phones they open the pdf I sent to them then when they open the form the fields are blank. If they open the form on their computer it opens completely. Is there a setting I can change in our program?

One of my users has an account he uses for signing, we would now like to add him to our corp license, but whenever I try to add him I get the notification:You cannot add that email address to your account.

After changing the sub subdomain in my account, this error shows in the console and i can´t send any document:XMLHttpRequest cannot load https://secure.na1.echosign.com/api/rest/v5/users/me/settings. Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://corebooks.na1.echosign.com' is therefore not allowed access.

Hi everyone,I have a big problem with signing PDF's in Adobe Reader. Please have a look at the attachement.Thanks for help Best regards,Flavio Meyer

Wehave Adobe Acrobat Reader DC and it includes Adobe Sign. We have been able toactually complete this process 3 times by 3 different people. Now that we needto use it more frequently, it's almost impossible to find the "Exact"steps to follow in order to send out contracts to be signed by our clients(Send for Signature) without ending up on a page that says "UpgradeNow". Like I said we have been able to upload the document, add asignature line, send it and have it returned signed; however none of the 3people that finally did it can remember where they were to get it to work. Canyou please help??OurPackage Includes:Adobe Export PDF, Mobile     Apps, Document Cloud storagePremium     mobile features

Once I click the option and fill out the requirements I can't upload any document I have in my library or on my computer files.I am using PC, Google Chrome, Word 2016Anybody out there to help? Thanks a lot!

I am reviewing contracts and manually extracting data from pdfs that have been electronically signed.  Is there a way to extract the metadata from the audit report and input into a excel spreadsheet?

I have a customer who's email client does not properly display adobe sign emails. So far the workaround has been that they forward me the email Adobe sign sends them- which is a whole page of script that looks like garbage text to the untrained eye. I can look through the code and pull out the link to sign, and then send this back to them, but surely we could save a lot of back and forth by simply making that link to sign available to me from the beginning. Then I could just email them the link without jumping through the extra hoop. Even though it's their email client's fault and not mine, it still looks unprofessional to consistently have all-script nonsense pages sent to my customer. Any ideas/help?

Is there any way to add editable fields to a Sign template so that I can modify the information I include on an e sign template each time I send the form?I'm currently using an InDesign template for order acknowledgments: I fill in the company name, date, order ref etc in InDesign, save to PDF, import into Sign and then add the signature, date, company name and PO reference fields for the customer to complete. However this is time consuming and means adding the customer response fields to every form. What I would like to be able to do is import a blank order acknowledgement form pdf into e sign, set up the customer response fields, then also add text fields in which I can enter the individual order reference number, details of the order etc on every Sign form I send out. (i.e. enter this information on the Sign form rather than in InDesign.) These fields would not be editable by the recipient/customer.Is this possible and if so how is it done?Thanks