Adobe Acrobat Sign

Hi allWe've recently started using Sign and rolled it out for a project. I've quickly come across a problem where administrators were issuing duplicate contracts instead of reminders, they also hadn't been managing the agreements on line so.. I currently have over 1000 agreements out for signature, hundreds of which are duplicates or tests. We are running adobe sign enterpriseIs there a way to do a bulk cancel on contracts? Ideally by identifying duplicate emails or specific domains to pin point tests.help appreciated!Mark

Hi Guys, does anyone know how I can set my esigned pdfs to NOT SHOW the digital signature field on the final approved pdf?I love the 'send for signature' feature but when the end user signs and downloads the pdf, the signatures are embedded into the pdf. When printing this is ok as that page can be discarded, but when downloaded and forwarded onto more customers or internal people in the normal method all end users are getting the signature pages. The end users do not have acrobat DC and thus cannot delete that last page and resave. They are stuck with it.How can I still get the signatures but disable the embedded signature pages?Is this even possible? I would think so as the email the signer gets says to download a final copy.the attached image shows the 2nd page with embedded signature:

I'm using Send & Track as a way of maintaining reports as records. Unfortunately, if you send out a document to be viewed it does not post an actual date until two days after the document was sent. In order to avoid missing a record, I was wondering if there was anyway for the date viewed to be posted immediately, instead of having to make personal reminders to go back in later?

Hi, I'm a Realtor and every one of our contracts have at least one change that needs to be initialed. The program that I'm using now does not have a cross as an option to drop into a document so that 4 people can initial a change. We're looking for a program that does have this option. Is there a way to drop in, or draw, a cross on documents with this program? We aren't going to sign up with a different company until we've found one that does what we want because right now we're printing each contract (minimum of 16 pages), making the changes and drawing a cross, then scanning the contract back in for signature. There's got to be a better way! I await your reply ... Thank you in advance!

I cannot have the final signed document emailed to since it contains secure data - how do I turn off this step in the process?

Hi,I'm working on integrating Adobe Sign in to one of our client systems. They've provided me with an access token which works for awhile and then seems to expire.Is there a way to prevent the key expiring or something my client can do to stop it expiring?I've been successful in retrieving a transient document ID in an ashx but the development is progressing very slowly due to the key expiring. I was using a trial key which expired every 10 minutes but now I'm no longer able to use this. My client has a full account as far as I'm aware so I assume they can provide a key which cannot expire?Maybe I'm missing something.Any help greatly appreciated,Thanks,Sonny

Hello - when I run getWidgetsForUser in v.20 of the SOAP API, a list of documents is returned, but none of them have url values:{#810             +"documentKey": "[key]",             +"reusableDocumentStatus": "ENABLED",             +"javascript": "[js]",             +"modifiedDate": "[timestamp]",             +"name": "[name]",             +"url": null,           },I need the url to pass to createPersonalUrlWidget, but don't see it in the return. Is there a way to set it? If I open up the returned js in a browser, I can see the actual url for the widget in the javascript embed (but

We are having issues with some image files that are uploaded for signing truncating on documents that have text-tags additions for signature placement.I have read that the image file can be any one format: .jpg, .bmp, .png, etc. and that the size should be a minimum of 60 pixels high by a maximum of 600 pixels wide.I would like other users best practice advice on what file format works, what size, how you built them, etc.

I'm attempting to use Adobe Sign for the iPad. I have Adobe Sign via the browser on another device that works. I use Adobe ID to sign in to the app (because I do not have an individual Adobe Sign account). Once signed in, it requests that I allow the iPad access. I tap Allow Access and up pops the following error.Unable to sign in to Document Cloud. Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLKey=https://<ourDomainName>.com.echosign.com/oauth/token,NSErrorFailingURLStringKey=https://<ourDomainName>.com.echosign.com/oauth/token,NSLocalizedDescription=cancelled}I need to know what this specifically means so that I can resolve the error. Would there be a reason that I can use Adobe Sign on my computer, but not the iPad?

I'm using Mega Sign, we want to add an Image (of a signature) and a date, after the file has been signed, before is emailed back to the user.Basically, we are sending a contract to our employees, after they sign, we want to add the Superintendent signature (an image) to the contract before is emailed back to the employee.==================================================================================================I have a second question related to the question above, we also would like to delay the email delivery of the document.We want to give all employees a two weeks windows to sign, and we would like all employees to receive the email with the signed document (and the added image signature) back the same day (September 1, 2016).==================================================================================================Basically all employees need to sign the document, they would have a two weeks period to complete this task.Then we need to add the signature of the Superi

I have several documents that I need more than 10 persons to review and sign. It is a big hassle that I either have to leave some people out or re-distribute the same document to the remaining people that needs to sign.I have contacted customer support on the chat and phone. The chat supporter told me to upgrade my personal account to a business account. That is not possible on the website so I tried to call Adobe - I got thrown around to different locations in the world resulting in nothing. Are there anybody who can tell me how to:1. Add more than 10 people to sign a document.or 2. Upgrade my account to a business account online (and confirm that this will result in the ability to add more than 10 persons to sign).Thanks,Jens, Denmark

In "sign", the language of the email sent, used to be in the language selected at the bottom. Now changing the language appears to just change the language of the website and not the email that is sent. All emails are now in English.Have I missed something? It was working correctly just the other day (I always changed the "send" layout to the "old style" before sending).

Is there a template for E-sign consent forms that would the following:The consent form should cover below requirements:1.Consumer should affirmatively consent to the use of electronic record to provide information. 2.Consumer should have option to withdraw the consent and must be made aware of the necessary procedure.3.Consumer should be informed of the right or option to have the record made available on paper or in an non-electronic form. 4.Consumer should be provided with the hardware and software requirements to access and to retain the electronic records.5.Consumer should be informed whether the consent applies only to the particular transaction or for all transaction during the course of the parties relationship.

Since the signed agreement contains personal information, I don't want it to be emailed after signing.  How do I accomplish this?  I know I can set a password which must be entered before the e-mailed agreement can be viewed but I would rather it not be emailed at all.

I liked the old "I need to sign" button. It was replaced by adding me; however, although the radio button clearly showed send in any order,  it sent it out for signature in the order entered which means the document was sent to my client without my signature. I have to wait until it returns from them to sign it. Not good.The new page does not remember previous emails. I have clients I send documents to regularly. With the new page, I need to look up and type in their email every time.

I get preparing document to send then this screen.  I have acrobat reader dc, installed,  Windows 10, Tried different browsers, etc.Any ideas?

Is it possible to keep my files separate when sending them for signature?

Hi Experts, I have a scenario where a user already has echosign account and I am looking to add him to the group which is managing the signatures. I logged in through admin account but I don't see any option to add him. How to add the user because the only option I see is create user and system is nor allowing to create that user again as the user already exists.ThanksUday

I received an email request to esign a document.  I selected the option from the email to "click here to review and sign" the document, but I get stuck on the screen that says "Preparing Document".  In the background (which is grayed out) it say "Thumbnail Not yet Available" but portions of the document are there.  The document never fully generates allowing me to sign.  I have tried signing in to my account and selecting manage documents, but the document won't load under that scenario either.

HiI want to automate different areas of my business. I want to put in an autoresponder, links to certain eDOCs that need to be signed by user when certain programs are started.There can be 6 or more different docs that I want to pre setup, that if they need to be signed, my autoresponder will send a link to the appropriate eDOC and the user will get it, it will be opened, signed and returned to eDOC document management  etc. automatically. Is this possible with the $10./mo program?thanksDave

How do I add a new signature and date field when sending for signature? It only gives me the option to prepare doc, which high-lights all black spaces on the document. I would like to have option to add fields in "Step 2" of the process.

We have our licenses sent out through Salesforce for eSigning. Many customers send them back via regular email. I have been cancelling them out of the 'manage documents' area but now I can figure out how to upload them back into Salesforce to be attached to the customers account. I fear I have done this all wrong and now can't attach the documents. Does anyone know a way to do it? I am using a PC.

Hello:I am having issues accessing the "access code" for my Adobe Echosign Documents. According to https://helpx.adobe.com/document-cloud/help/alternative-signing-process.htmlI should be able to access the Access Code through Manage>Clicking on the document.However, that Access Code is not visible. My view has the "replace signer" and "upload a document" link but no "access code" Can anyone advise?Many thanks!

Is there an option that can insert a slipsheet automaticaly populating the file name as a cover?

I am using text tags to create an Adobe Sign-compatible contract for our company. My goal is to restrict as many of the variables as possible and most recently, that has been the font appearance qualities - name, color, and size. While the text tags in my document worked before I edited those text tags to include restrictions on font appearance, afterwards, none of them worked, even the ones I did not alter. However when I isolated those text tags out of the document and into a separate document, the same text tags all worked. I tried going back into the document and ensuring that the reference tags were all in the same font and size as the definition tags (Arial 11pt) and other than their placement and field dimension, they are the exact same. Here are the reference and definition tags I am using. They all worked prior to adding the font element and I have made sure the definition tag remains on a single line. Client {{$client}} {{#client=*client_es_:signer1:align(center):multiline:fo