Bug Reports

I was making an edit to a video IG story that worked before, now some of the clips say they cannot be read?  But only some of the files.  Getting red triangle.

Is anybody having trouble seeing their files and libraries in Adobe Express?

When going from Adobe Acrobat to Express, multiple letters turn into glyphs.Font used: Calibri.Common prolem letter combos: ff, ti, in, ttExample: compe•tor, wri•ng, interac•on, a©en•on, ma©erSometimes it changes the word altogether like Left turns to "LeL"This has been very frustrating when trying to add a few graphic design aspects to a doccument. When transitioning from one program to the next, especially when it is recommended in the program itself, I would not expect to have to go through and proof everything and retype things all over again just to add graphic elements. 

Why does Adobe Express keep giving errors when I have antivirus on? Is there some kind of silent malware embedded in it? Can someone explain to me how Canva works in free mode with all my antivirus on, and to create a simple thumbnail with Adobe Express, I have to turn off both the antivirus software and the browser's custom protections? Do I need to pay extra for Canva to work with minimal security? If so, then I should just migrate to Affinity, right?

Dear @Amitej S, We are experiencing the same issue when exporting from slides to PDF. The format is changing, and we have several sets of slides which also need to be accessible. Can you please support us? 

In Express, the default for Facebook post is square, which is incorrect and needs updating. A square post leaves awkward boarders that FB has to fill in. Their standard post dimensions are no longer 1:1, its more 1080x1359. This renders the default social media format selection in Express uselss. Only thing is to create custom format every time you want to create a new facebook post. 

Hi there, I'm using Express in a Chrome browser on Windows 11. I have been using Express a lot for the last couple years or so, I used to love it and had come to rely on it for quick design work, but recently I have been finding it more and more unusable for extremely simple tasks. Right now, for instance, I am working on a very simple design with some text and one image. I am simply resizing and re-positioning text, and the lag is AWFUL. It seems like every time I change a pixel the app is doing a ton of computing. Please, please, give us a way to use this lightweight tool without the baggage of every-expanding "smart" features weighing it down to the point of sinking. (I could cry from the all the AI.)

This makes using hotkeys difficult because one has to click out of the text box and then press the hotkey. QOL issues really nothing huge. Also Dark mode addition would be amazing. 

Lag is keeping me from using the app correctly so I can't time the lyrics correctly because of that..

on Fantasy Football, create a team badge. Can't get a Wolverhampton Wanderers badge.have typed a sentence to put in a ribbon does great, type W o l v e s in the ribbon, doesn't like it.Surely on a premiership app it would be able to show a premiership team club badge? The below image in a shield with a wave ribbon saying W o l v e s is what i'm going for.also 3rd attempt at trying to get this, it usually waves at me and says water break too many users.   

Buenas tardes, Tengo un problema al intentar cargar imágenes en la creación de un sitio web. La versión Adobe Express que utilizo es la última versión actualizada el 11 de agosto de 2025, desde una PC con windows 10. Tengo Creative Cloud Pro.Ya he cargado otras imágenes y no me deja seguir adelante aún sabiendo que no supero el máximo permitido en el peso del archivo. He intentado con varios formatos, JPG, JPEG, PNG; con diferentes imágenes, incluso bajando la calidad de la imagen y eliminando otras que ya tenía cargadas. Además hice limpieza de caché y cookies y el problema persiste. Estaba haciendo otro sitio en paralelo, ambos para lo mismo y ahora tengo la misma dificultad en ese también. Necesito resolverlo para continuar con el trabajo. Muchas gracias!

I'm experiencing formatting issues with text alignment when downloading my document to PDF. I have a few lines of text that are aligned to the right, and when I download as PDF (standard or print) there are spaces added on the end of a few lines which skew the alignment. The issue does not show up when downloading as PNG/JPEG.  I've tried downloading from different browsers, erased cache/cookies in my current browser, but the issue persists regardless of the font. I've triple checked that there's no extra spaces in the text as well.  I want to avoid downloading as PNG then converting to PDF as I'm working with many versions of the same document (+15, 2-page documents) and it's time consuming, along with the fact that the PDF is not editable within Acrobat after downloading (which is essential for web accessibility). I've attached screenshots of the png and pdf versions highlighting the extra spaces. I see it's a recurring issue, but haven't found a solutio

Hi,  I want to report and know why all of sudden the bold button got disabled for every exisiting and new text boxes in Adobe Express. Neither the ctrl+B shortcut nor the button is not working. What's the solution to this simple issue?Also, why is the text in the text box blurred and everything else looks crips?

Hace bastante tiempo que es muy dificil utilizar y editar y crear contenido tanto en la app mobil como en la pc, debido a un constante problema de carga de imagenes, haciendo muy tedioso todo el trabajo.  Dejo la captura para que vean a que me refiero. y eso pasa tanto con fotos, videos, elementos, etc.   Sistema Operativo Windows 11 Education Versión 24H2Memoria RAM 32,0 GB (27,7 GB utilizable)Procesador AMD Ryzen 7 8700G w/ Radeon 780M Graphics (4.20 GHz)Internet Fibra optica de MovistarNavegador ChomeMiembro premium de Adobe plan Creative Cloud Pro    

I have to run captions on a 4 minute social media media video and it makes me hate my life every time. It's slow to load, making changes seem impossible, and the whole app lags and crashes. I just want to caption an already exported video 😞 I feel like it's not too much to ask from an Adobe program. Any suggestions to help this process run smoother?  I'm running this on a Windows desktop. 

les fichier généré sont impossible à télécharger, le message "nous travaillons sur votre fichier" reste inchanger même après une heure d'attente.

Eyedropper tool not working at all duplicating tool not working at all 

 Hello, how can this issue be fixed?text looks on adobe express: On PDF file when downloaded: I think I ran into this issue months ago, Arabic is still not supported yet in adobe express?

I recorded myself with the front-facing camera. When I try to remove the background, I get an error message that says:The minimum supported image dimension is 10 * 10What does this mean and how do I fix it?

I have created several Adobe Express videos and uploaded them to a learning platform for an online course.  These files are buffering when uploaded to the learning platform.  They play correctly in preview in Adobe,  and when downloaded to computer - however they buffer at the transition to the final scene when uploaded to the learning platform.  I tested creating one of the same video lesson in Canva and it played correctly on learning platform without buffering.  I also tested compressing the files with Handbrake - however they still buffer.  The support team with the online learning platform as suggested that it is an issue withe Adobe Express video file - any ideas on what is causing the buffering issue when loaded to a learning platform (I've now tested it on two different learning platforms.  

I cannot view or add new fonts on Express and Fonts. I have tried turning on and off the sync and fonts at creative cloud and also reinstalled EVERYTHING yet the issue still occurs. 

Hello, for all my files, as soon as I try to reopen them from the website, I get a "Error 404" message. How can I fix this issue?

Express on mobile keeps crashing when I selected a generated image to insert and the canvas locks up until I reset the image frame to the original placeholder. 

I'm not sure if this is a bug but it's annoying to me. The board keeps moving to the right whenever I click on any element on board, then move to the left when I click the space outside of the board. No matter I zoomed in or out, or manually moved the board to the right so I can see what I need to work on, it will always move back to the center I think. I kind understand why it needs keep moving so the board can stay in the center but it is also very disturbing to try to "catch" the elements I'm working on everytime I click on it and release it. The board movement is just a little too much for this crowd web space. Please review and improve it. Thank you.

I'm unable to change colors of key elements in the design. Both text and shapes give me no options to change the colors other than to black, white, and transparent. My brand color libraries are not loading, and there is no field to manually select a color via Hex/RGB/CMYK/Picker. Screenshots demonstrating the issue below:This is a major issue and a blocker to delivering what should be a simple template-based graphic to my client.  Was there a recent version pushed that has introduced bugs? This is shocking in how badly it's broken existing functionality. I tested the issue in an incognito window to see whether it was a caching problem. The same issue persisted. I'm working in Chrome Version 139.0.7258.66 (Official Build) (arm64) on a MacBook Pro.