Bug Reports

i was creating a slideshow and then i exported it. however, the pictures which were in portrait format got distorted and 90 degrees turned around. i made the slideshow/picture video in portrait format 16:9

I am an Adobe Express Premium plan member. I am uploading high-quality images JPG images 1080 x 1080 pixels. They look great in the preview when I schedule my social media posts through Adobe Express. However, when the posts are published in Facebook the are automatically compressed to 526 x 526 and then stretched so they are blurry. I see this is a bug other users have reported, however I don't see that a solution has been offered. Do you have a fix for this? 

Boa tarde!A umas 2 semanas venho tentando abrir o adobe express e sempre recebo o mesmo erro anexado na imagem..   Já tentei várias coisas, outro navegador, reiniciar internet, modo anônimo, desabilitar adblock, etc etc etc nada resolveu.Alguma solução? 😕😕   

Over the last 18 hours I have tried to animate a character a number of times but the message 'Internal Server Error' has appeared. The audio clip I have tried to upload is just over a minute long. I am using a desktop version on a Macbook

Hello Please help   When I firsed signed up I logged into my facebook and it linked my instagram no problem  Howwever under the instagram was an old business accound I used to manage.  I had to delete myself from the admin of that page, then signed out and unlinked on adobe express.    My Instagram is a business acccoutn. linked to my facebook.   I signed out of express and then logged back in and tried to re link.First page says lets sign you in with facebook. then it asks permission then a you previously signed into facebook would you like to conintue.  I click yes and then it brings up a connection failed witha. cloud x page. and re directs me to the help page but there is nothing on there about this error.    Please help. I was just about to sign up and and Im abotu 4 hours in just trying to link my instagram and thats what I need to use it for.      Do I need to delete cookies or somehow

Simple objects and adjectives that previsouly worked are no longer working. Perhaps the content filtering has gone way too far?

new.express.adobe.com not reachable on Google Chrome Version 122.0.6261.129 (Build officiel) on MacOS Sonoma 14.1.2 (23B92) It stays indefinitely with the A logo with round animated colours. Nothing happens.

theres something causing my overlaping video and image there no delete buton to delete  images over laping i need assisstants in my account pleasse carlo

I've been working on this for weeks. I republished this morning and now all of the anchor links seem to not be generating. Issue 32 - Digital Quality UpdateI had a table of contents that linked to the anchor links and used them several times. Now when I publish and view, the anchor links seem to have disappeared and I can't seem to get them back. Have tried removing the Heading formatting, publishing, and then re-adding the formatting and publishing again but still no luck. 

In Express, my "recents' haven't been updating to reflect new files that have been created. I see them in my creative cloud app, but they won't open or load in Express. I'm also unable to share links with my team at the moment so I have to download and send larger files. Assets are still hit or miss for loading. This bug is clearly a major one!Please fix these issues quickly, i'm in the middle of transitioning my team from Canva to Express and this is making me look horrible to my boss and wider organization.

Hey, had a question regarding a video I created 2 weeks ago on Adobe Express. I made a 40 second video that was working fine and I could go back in and edit, but now it's two weeks later and all of a sudden when I hit play on the video it will start buffering after playing for only 1 second. It buffers forever by the way, it never comes out of it. I need to get back in and make more edits though. Additional information: yes, I have tryied clearing my cache. Not sure if it's an issue with Adobe or what but I definitley need a solution. Any advice helpss!

Hi, Im getting this error when i want to copy past text UUID: 37724e7c-ecba-4466-8626-ffe07af83994 Any advice what to do?Thanks

I've been having consistent issues with my Brand Colors not loading in Express. They are available in Adobe Creative Cloud (mac desktop app). Additionally, there are some general inconsistencies with Express webapp vs. CC app. In CC I can upload assets and organize them into folders. When I go into Express, they are auto-sorted into Overview, Logos, Colors, Fonts, Templates, Assets or Other. Even if this is an intended limitations with Express (for some reason?) I'm guessing its only going to bug out the system/files overtime if Creative Cloud is permitting us to create new folders and move the assets into them. But in this particular case, these missing colors are in the default "Colors" group.

Why is it that every time I open an Adobe Product it keeps suggesting me features I dismissed before? Once I dismiss a pop-up or a feature announcement, I don't want to keep seeing it. Get rid of your pernicious advertising. Also, if I don't have social media attached to Adobe because of the way the social media sites rule that Adobe cannot publish to general audience accounts, I don't want to continue to see you suggesting that I schedule a damn post.  What is wrong with Adobe that they cannot honor settings and dismissals and have them stick? What is the point of cookies and settings when the company routinely ignores them when it suits them? This makes no sense for a professional product line.  This is the type of marketing and advertising that causes people to seriously dislike your products. I have never once in my life been force-fed products over and over, even though I dismissed them by a company, thinking it would change after 500 attempts. Get the point; s

Hello, I am having an issue with Adobe Express. Recently for some reason I can’t download a project. I was trying to edit pdf file (adding and removing pages and resizing pages). When I complete the editing, I’ve tried to download it to my computer and I got an error message saying that the download failed. Does someone know how to solve this problem?Hello, I am having an issue with Adobe Express. Recently for some reason I can’t download a project. I was trying to edit pdf file (adding and removing pages and resizing pages). When I complete the editing, I’ve tried to download it to my computer and I got an error message saying that the download failed. Does someone know how to solve this problem?

When I try to download any of the files I've created I get an error that I am having a network connection issue. Everything else about my network connection on the adobe site and other sites works with no problem.  I have tried multiple internet connections with no change in the issue.  

Hi.I’m posting this because I believe I’ve found a bug in the QR Code Generator. After using it multiple times, I noticed that the generator automatically applies URL encoding to the values of parameters in a URL. This seems to be a general approach, likely intended to ensure that characters not allowed in URLs are properly encoded. However, there are cases where the parameter values are already URL-encoded before being passed into the QR Code Generator. This can happen when trying to pass a URL parameter to another destination. For example:https://qrtest.test/endpoint?params=p1%3Dabc%26p2%3Ddef When processed by the QR Code Generator, the parameter values are URL-encoded again, leading to the following URL in the generated QR code:https://qrtest.test/endpoint?params=p1%253Dabc%2526p2%253Ddef While I understand the reasoning behind encoding parameter values by default, this behavior causes issues when the input already contains URL-encoded values. Since this is like

is anybody else facing this issue where you open the express and pick a webpage to create, complete everything and realise its not saving progress real time. I tried opening seperate windows & redoing this twice but its hard labour to redo the whole process.

 Hallo, einige Bilder werden nicht angezeigt. Ich habe LTE aktiviert, App und iphone neu gestartet., App de- und wieder neu installiert. Bitte das Problem beheben.

We pay for Adobe Creative Suite, and I love using Adobe Express. However, my .pngs and .jpgs download with low MB quality. The best quality I can get is downloading my files as .pdfs, and then converting them to .pngs or .jpgs from Adobe Acrobat. The quality is still subpar this way, but a little better with a slightly higher MB. Can there be an option added to Adobe Express to increase the download quality/resolution?

My video does not dowload and I am hoping someone can help me fix this. I have created a video of my photos only, no music - it is about 23 minutes long. I have previously not had any trouble downloading similar videos. I have tried a different browser, and have cleared my cache. I am using newest Adobe version (I think). Why isn't this particular video downloading? My previous videos were shorter so is the length of the video the problem? Any help would be most appreciated!

Nach Erstellen eines Reels für Instagram (10 Sek.) war ich über die intuitive Handhabung sehr erfreut. Doch nachdem ich das "Projekt" erneut geöffnet habe lädt es nicht mehr. Ich se zwar den Anfang und eine halbe Sekunde oder so spielt er ab, aber beim buffern oder laden hängt sich Adobe Express immer auf. 

I tried to translate a pdf document to Bengali which was in English. It was looking good before downloading. But after downloading, it came to my notice that the characters aren't properly written and they got mixed up. 

I was excited to learn about Adobe Express as a marketing and design professional who uses both Canva and Adobe products. However, I am deeply disappointed with the way Adobe Express works. Working on video projects is almost impossible because the platform is so slow and requires a lot of patience to reach the final product. I hate to say this, but Adobe Express misses the mark in terms of "Express" design. If Canva had allowed me to upload larger files, I would've used Canva instead.  Even on a project as simple as an Instagram post, dragging and dropping elements has a considerable lag time. I was encouraged to use Adobe Express because Adobe is "the industry standard" (language that keeps being spit out at me). While I have no qualms with Adobe itself, Adobe Express is just a slower version of Canva with minimal graphics to choose from. Don't waste your time...Just use both Canva and Adobe products.  The translation integration is also pretty terrible. I uploade

Adobe express slides are disappearing after I post them on social media. Last time I posted, a slide I didn't even post disappeared as well and I can't find them anywhere. Can someone please help solve this?