Bug Reports

 

me sale una ventanita en el pc que me dice fulltrustnotifier.exe, error de la aplicacion. La aplicacion no se pudo iniciar correctamente. Que puedo hacer para solucionarlo ? Graciasssss

I've got the download button (which it seems some people are missing). Click it and get the error message below. I've tried clearing cache and cookies and turning computer off and back on, all of which were suggested as solutions on other posts.  Can't share to google drive either. Express just won't export.  

Every time I use Adobe it is very slow, doesn't want to load and always has issues. It doesn't matter what type of browser I am using either. Photos from AE and from my files fail to load.  It is getting worse and worse. I am so frustrating I am going to search for another program to use and cancel my subscription to this one.   I get occassional isuses but the level of issues here is ridiculous and causes way more time to be spent on things that should take very minimal time in my day.

I cannot get my relatively short video to download from express. This is a 1:30 video with simple animatons, no transitions and only a few elements in each scene.Is there any way to force a download in express?? Or any way to get the file out of express into another program. Right now I'm completely stuck Kind of pathetic that adobe pushes users to express, and yet it can't handle a simple video.  If there are size limits there should be some type of warning when your file is getting too large. I've spent a ton of time on this video and have no way of exporting my work.I tried the incognito "work around" I found on this message board and still no luck. I get a non descript error code at 20% progress of downloading. I see many threads on this and no real solutions. I guess I have to restart in a different program. 

its annoying user experience to drag time duration on each clip, and not showing all clip at once so i can move forward with other clip accurately with previous one. see attached video: https://youtube.com/shorts/1wX2BtH5ffY

Hi, ich kann seit gestern keine Dateien aus Adobe Express mehr downloaden, weil offenbar Lizenzen abgelaufen sind. Ich habe die Vollversion und sehe auch nicht, um welches Element es sich handelt. Ich habe sogar schon alle Bilder rausgelöscht, und es ging trotzdem nicht...

My project won't download. It says error and download failed, try again. I have tried everything. turned it off turned it on, tried a different browser, everything. can i send you the details and you try and upload it.

I designed a number of pages last week and just reopened the project. Much of my content has disappeared.

 I went to go open my adobe express app to use it on my mobile iPhone . It says it's not up to date and I need to download iOS 17.0 but my phone says it's up to date. I tried to delete and redownload app but not able to use it. My phone is 16.7 iOS and no available updates 

Hello,I’m experiencing an issue with Adobe Express related to custom fonts. I uploaded a font to my custom library from Adobe Fonts. The font in question is Climate Crisis Variable (https://fonts.adobe.com/fonts/climate-crisis-variable).The problem is that when I open Adobe Express, I can see and select this font in the font menu, but when I try to apply it to my design, it doesn’t display correctly. In other words, the font doesn’t appear in the design as it should.Additionally, I also tried accessing the app through this link: Adobe Express Link, but the issue persists.What could be causing this problem? Is there anything I can do to fix it?Thank you for your assistance. 

I am highly frustrated because when I try to access my working documents, they do not upload.  I have tried the suggestions in troubleshooting.  My computer does not allow me to work in "incognito" mode.  I have cleared my cache.  However, since this is a paid service, and I have had many barriers in the last week, I am not happy. Can you help me solve this problem so that  I can access my documents in a timely fashion?

I have been creating a project, image based, as a PDF carousel for LinkedIn, upon downloading the PDF to schedule directly within LinkedIN, I realised that my project has disapeared, or more accurately, all the content went blank (and also went from square to vertical ), akin to when you start a project from scratch. After asking around, I was able to find my project in the version history, and found out that the last usable saved verion was when I downloaded the PDF. All subsequent version had reverted to a blank project   Screenshots below: I was working from the Windows progressive app, but the issue is showing in Firefox and Edge as well. Same with on an Android phone with the app.Here is the link to this projecthttps://new.express.adobe.com/id/urn:aaid:sc:EU:dfeeb8f5-8291-411b-8447-f46d6cf9c368?invite=true&accept=true&promoid=Z2G1FQKR&mv=otherThanks!

Adobe Express bricht ständig ab und sagt man istt offline egal ob Web oder App.Kann nicht weiterarbeiten  

Hi there, I had a post scheduled to go out on FB/IG yesterday, but didn't go out. Posts for today and later this week are scheduled, will there be issues again? 

Hi there all of a sudden my brand libraries are empty.

表示メッセージは下記の通りです。 ダウンロードできませんでした ファイルのダウンロード中にエラーが発生しました。再試行してください。

No puedo usar Adobe Express en mi tableta Samsung. Me aparece así y no puedo hacer absolutamente nada 

Hallo, wenn ich ein Video erstelle, welches einen unsichtbaren Hintergrund hat, kann ich es anschließend trotzdem nur als Mp4 downloaden. Das ergibt aus meiner laienhaften Sicht keinen Sinn, weil dann der Hintergrund natürlich wieder schwarz ist. Dann nützt mir auch die Konvertierung in das flv- oder mov- oder webm-Format nichts mehr. Ich benötige das Video mit einem unsichtbaren Hintergrund für meine Webseite.Welche Möglichkeiten habe ich mit Adobe Express Premium, um Erfolg zu erzielen?Liebe Grüße,Carsten 

I've created a template and have marked the features indicated below as "Locked: Allow text replace". When I share the template with others,  the 'Locked:Allow text replace' unlocks and if I go in to lock it again, other text numbers become unlocked. How can I prevent this from happening? Please urgently help as this is for work!Here is the link: https://new.express.adobe.com/id/urn:aaid:sc:AP:44e39c44-698f-52af-9079-15c742c820e4?invite=true&promoid=Z2G1FQKR&mv=other Thanks

Bonjour, Je rencontre un problème lorsque que je veux télécharger ma Vidéo.Un message s'affiche disant : "Nous travaillons sur votre fichier. Vous pourrez bientôt le télécharger."Cependant, ce message ne disparaît jamais et je ne parviens pas à télécharger mon fichier. Que puis-je faire ?  Merci beaucoup pour votre aide 😊! 

https://new.express.adobe.com/id/urn:aaid:sc:EU:88cd9741-c478-4674-b60f-02b697e51b60?invite=true&accept=true&promoid=Z2G1FQKR&mv=other I'm trying to download the above file for printing. The porogress bar aoppears, fills then disappears and nothing else happens. No file is downloaded.

Hellowhen importing images from other apps such as firefly and we use express to resize or change aspect ratios we appear to be loosing pixels or small white dots appear no matter if we touch up the picture to remove these by copying the pixel next to it and pasting it over the top but when you go to save it the pixels still appear missing or damaged 

I've been connected all day, uploading images, writing content, and designing a document. At some point my view got stuck zoomed in, so I closed and re-opened the tab. All my work was gone, and if I go to "my stuff" it says the last edit on the project was "1 day ago", no possibility to restore or undo anything. I was working on it up until less than 5m ago. I'm self-employed and this is hundreds of dollars in billable hours down the drain. I'll need to switch to another platform (maybe Canva) because this kind of unreliability is massive liability and not something I can afford in software that I pay for. 

If you select text and proceed to copy it... leaves de app and go to another (for example, Twitter), the Paste feature does not work. This is very annonaying. Please fix.