Bug Reports

 I am experiencing slow image generation. Prompts take 15–20 minutes instead of 1–2 minutes at 2x or 4x quality. I also frequently get a “Something went wrong” error. Please investigate and resolve this issue.

Why doesn’t it give me unlimited generations as advertised??

Just paid for a month of your service, but now it won’t let me drop and drag or upload an image to firefly…  What gives?

I apologize because I don’t know how else to describe what the voices are sounding like. I can’t attach the audio file, but if I had to type it phonetically, it’s saying “Er um testing this oodebee fuffle space generapan. Anglish US is selected. All vaces sand like this.” Like its jaw is broken and it can’t open its mouth fully to speak. This is true across all voices and on both Firefox and Google Chrome. 

all the voices are speaking in ancient Breton. 

I created some videos in Firefly and when i go to the generation History I only can view the preview but they doesn’t open. Its only open always the same video, that is not the one I selected.

Share and Download options are grayed out after doing an upscale 

i do not think it read or understood the prompt at all. the result of the prompt is definitely proof of that. is it possible to get the credits back to try again?

tried to use veo 3 to generate text to video with first frame reference but generation failed and still charged me 200 credits

I am confused about the rejection of my prompt.I used Firefly out of Lightroom classic and the new feature of “Edit with Firefly” I have a photo of my manniquin I use for practice light setups and in one photo the eyes are blurry and  with the prompt “replace  the blurry eyes with realistic looking blue eyes “ I receive the message Prompt declinedOne or more words may not meet User Guidelines. Try changing your prompt.Any feedback what I am doing wrong?  

Help with ADB-44912930-S5W4Told I was getting credits for my account and did not receive them.

Ja faz Dois dias que as ferramentas de remoçao e preenchimento regenarativo não funciona, fica mais de 10minutos depois da erro, não esta compensando pagar pra passar raiva e perder tempo.

Same bug as above.

When using Nano Banana 2, some images don’t fully render and still take my tokens. Please review with others.

 I have asked to generate natural wing movement of specific vector bird, but generated video is other bird and visually have not absolutely similar with bird froma asked image

Uploading images for Video production and your program is no longer loading them.  There is a glitch.  It was working up until yesterday mid-day, and now nothing is even loading let alone generated once uploaded.  The issue started with the image uploading and then the GENERATION button would work….but the video would not load.  Not it is not even uploaded images.  There is nothing wrong with the images, they are not out of compliance and are allowed.  I have been making a lot of videos lately with no issues.  Please look at this issue internally and fix asap.  The subscription becomes a waste of money if programs are not working as they should!

Product: Adobe Firefly (Image to Video Generation)Summary: The Adobe Firefly video generation AI is fundamentally incapable of creating a simple, mechanical animation of a recliner footrest opening, even when provided with explicit start and end keyframe images. After nearly 20 systematic and increasingly restrictive prompt variations, the AI consistently ignores user-provided keyframes and direct text commands, resulting in chaotic, nonsensical animations that break object constancy. This indicates a critical flaw where the AI's internal creative bias overrides all user input and visual data.Problem Description: The goal was to create a simple, 5-second product demonstration video showing a recliner's footrest moving from a closed position to an open position. Both the start and end images were provided as keyframes for the AI to work between.Over the course of 19+ attempts, we tried the following strategies, all of which failed:Simple Prompts: Basic descriptions o

ITS NOT TAKING LARGE INPUT OF TEXT 

When I get so far in a process and things are going well, it seems to use more credits, the video render will intentionally confuse actions, render the same or similar results (over and over again) all the while eating all of my credits. 

Here is a screen shot of my project. Every time I generate speech or even just test it out, it’s playing it in another language. I’ll have to switch over to ElevenLabs instead.

Firefly voice-over reads English transcript differently. it was working fine until it started to read thus way that doesnt sound like english at all. Voice sample works fine. Changed voice samples,  language selected, reset, hard reset as suggested by gemini. Cleared browser cache, browser cookies nothing works.

the files I was working on a couple of weeks ago are gone. Where do I find them? 

I encountered a bug while using Adobe Firefly with the Veo3 model.When I started two generations, the system displayed the message “Unable to generate”, but my credits were still deducted. Could you please check this issue? It seems that failed generations on Veo3 are incorrectly consuming credits. Thank you for your support.

Firefly is showing error messages while trying to generate any video using any engine.   

Something went wrongPlease try again later.This is the message I always get. I am unable to use your product.