Bug Reports

I now open the project and it crashes after a while. Sometimes it crashes directly. My driver is the latest version, and AE is also the latest version. I don’t know what the problem is, so I can only come here for help.

The Perspective Offset checkbox in Turbulent Noise does not currently work. No parallax. It does wok as it should in Fractal Noise.

I have my label colors set to highly saturated color because that's how I want them. But now with Ae2025, if I select the 'Dark' theme, all of these colors are darkened as well. If I wanted the label colors darker I would make them darker in the Label preferences. At a minimum, this should not be the default behavior. Ideally you should include a switch to make it optional. Please fix this!

ERROR :- advance 3d is not supported by the current hardware Device I Have Imac 2015 27inch software Version :- Af V2025.2.2  When i Imaport Glb File of A Car in Timline is not AppearsAlso When i open AF I Shows Pop up Error "advance 3d is not supported by the current hardware " Whats the Solution of this error kindly Help Me to Solve the Issue 

I can't open the script Animated Typeface.jsxbin in the latest version of After Effects 25.4. However in the version 24.6.8 I was able to open the script. The message that appear says: Unable to execute script at line 215. JSON is undefined.  

In the last few days, After Effects has been horribly distorting audio on the timeline. This applies to both MP3 and WAV files. The audio renders properly. These are the Preview settings, if it matters. Any suggestions? 

\\so when i go to open after effects it gives me this and it says also gives me plugin errors so ik its about plugins but idk how to fix ive tried restaring pc, reintsalling ae, deleting plugins but its even the plugins that come with ae i get an error so please help 

Posting this incase others are having similar issues or know solutions - I utilise MacOS Applescript in an Ae product (BlenderAe) from the command line https://ae-scripting.docsforadobe.dev/introduction/overview.html#running-scripts-from-the-command-line-a-batch-file-or-an-applescript-script and some users are reporting that it's not working with Ae2024 but works perfectly fine with Ae2023 on the same machine. In my own tests I was able to replicate the issue - DoScriptFile was indeed freezing up and not reaching Ae2024 until I added it to the 'Privacy & Security > Full Disk Access'. But this solution did NOT work for the users that reported the problem, and even re-installing After Effects 2024 hasn't helped them. I'm currently waiting for them to try `sudo tccutil reset All com.adobe.AfterEffects` from the terminal. I don't have the latest mac to test personally atm, so any other ideas on fixing this would be appreciated.

After installing the 25.3 update After Effects will crash on trying to open projects. I have tried creating new projects, saving them and opening those also causes After Effects to crash. I have tried rolling back to 25.22 and the problem still persists. I have also tried completely reinstalling the entire Creative Suite and it didn't resolve the issue. In event Viewer the General Application Hang summary states "The program AfterFX.exe version 25.3.0.71 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel."The details state - APPName AfterFX.exeAppVersion 25.3.0.71ProcessID 0x70e4StartTime 0x1dbe166abcb23d6TerminationTime 269ExeFileName C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\AfterFX.exeReportId 3fed1eaf-b201-bc7d-028b477b5791HangType UnknownI am running Windows 11 Pro - Version 10.0.26100 Build 26100My machine is a Dell Latitude 555

Hello AE team In the c++ SDK, if there are two characters and text is set as default left to right, we receive all text paths as expected. But if the paragraph options is set to right to left (as customers working in Arabic or Hebrew are) the first (right most) path is ignored.  This affects the very popular VC Saber and a bunch of my text based plugins. Attached is a visual example; the left column is LTR, and the right column is RTL. The first image is the plain text layers, and the second image is with saber and textbox 2 applied. Note how the first column is missing the first (rightmost) character. As a temporary workaround, a dummy character can be placed as the first character but it's a hassle.  Tested on AE 2023 to 2025. Since there's only one version of AEGP_TEXTLAYERSUITE1, I suspect it goes back to whenever RTL text was introduced. Any feedback is appreciated. 

Sat down this morning to the new update. Project freeze up after replacing video footage, like replacing source footage and reloading it from the same name. After that, the project goes F'all to hell. Previews not updating, audio not playing, hanging... PC win 11Ryzen 9950x256 gig of ram x870e godlike2x 4090sseperate cache drive Tried removing prefs, turning off plugins, clear cache and comformed mediaThe workaround is to never overwrite footage, which is ridiculous 

After Effects 25.4 does not start, it crashes on the splash screen, but deleting the microsoft.ai.machinelearning.dll file located in: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats, fixes the problem.I am not sure if that same file is present in version 25.3.PC SPECS:- Ryzen 7 2700X- RX 6500XT- 16GB of RAM- Windows 11 Pro 24H2 (26100.4946)

I have an image sequence that I have reversed (CTRL-ALT-R)When I animate the position I can't see the motion path or the position of the keyframes. When I reverse the layerr again (ie back to normal) the keys and motion ttrail becomes visible. Is this a bug?

On cleaning up smart mask intepolation it stops and don't work any more i did every thing to do some thing with that but i need help 

Either a bug or a huge oversight usability-wise, but having a very annoying issue with using Essential Properties on a template that is used across a project dozens of times, and now left with having to spend a significant amount of time editing all of these across a multitude of comps, making the whole point of EP kind of moot. Expected behavior:If the text properties of a text field in Essential Properties are NOT enabled, changing the size of that element in the parent subcomp/template should be reflected across all the uses of that template.Experienced behavior:Updating the template's font sizes have no effect on any uses of it. There is no way to "Refresh" or reset those properties, the only way I've found to have those layers reflect the change is to go back to the Essential Graphics panel, enable font size properties for those text fields and then edit, individually, the font size across all the uses of that template. 

Steps to reproduceCreate a new composition.Add a solid or image layer.Apply Effect → Distort → Turbulence Displace.Set Amount = 0.0.Expected resultThe layer should stay perfectly still, as the displacement amount is zero.Actual resultThe layer unexpectedly shifts/jumps from its original position.If Amount is set to any other value (not 0), the layer behaves as expected. EnvironmentAfter Effects version: 25.4.0 Build 86]Operating system: macOS Sequia 15.6.1Hardware: MacBook Pro M1 Third-party plug-ins: NoneNotesThis started happening after the latest AE update.

Hi,Have a brand new laptop (ROG Zephyrus G16 2025 -Ultra 9 285h, 64gb RAM, Geforce RTX 5070 Ti) and have just installed Creative Cloud apps and AE. Have an open file shared by client, which I  can open and render (if  I don't make any changes), but as soon as I move one element and try and make a change, AE then freezes. I can't render, and view display doesn't react and can't even shut down AE through Task Manager... I have updated the graphics driver. Any one have ideas as to how to fix? What other info do you  need from me to diagnose?Thanks,

I've searched the internet for solutions and nothing as worked so far. I've restarted my computer (4 or 5 times) reisntalled it 3 times, tried to launch with administrator and nothing has helped. This was installed legittimentally through creative cloud, and honestly a little annoyed I spent money on something that refuses to work. Does anyone have any ideas on how to fix this? I can provide screenshots if needed. I have a fully updated Windows 11, if that helps. 

Hello everyone,I wanted to share an issue I recently faced in case it helps others. Until last week, After Effects was importing .glb files without any problems. Suddenly, it stopped working, and I couldn’t import any .glb files at all.At first, I thought the problem was with After Effects itself, but after troubleshooting I found out the cause: the latest NVIDIA GPU driver update. (Aug 19 2025)With the newest NVIDIA driver installed (Aug 19 2025): After Effects cannot import .glb files.After rolling back to the previous NVIDIA driver:  everything works again, and After Effects imports .glb files normally.So the issue is related to the NVIDIA driver update, not After Effects. I have already reported this to NVIDIA so they can fix it in a future release, but I wanted to post this here in case other users run into the same issue.If anyone else has experienced this, I recommend rolling back your GPU driver until NVIDIA releases a fix.

When I bring a photo with cropped edges into AE from Premiere Pro I lose the cropped edges and have to redo them in AE. Is there a setting to fix that? And why is the "cropped" effect SO cumbersome in AE? It is a breeze in PP!!   Title edited by Mod.

Is there any way to detect the following error when running renders via command line, so that we can cancel the render? Below are examples of a font issue we've been having for years:I see this when working with any type of font, whether it be installed directly from Adobe Fonts, uploaded into Creative Cloud, or from the Windows PC. The resolution has always been to restart After Effects. I don't have that luxury when running automated renders via the AE command line.These renders complete with zero error information and no possibility of checking for this issue without manually checking each output (impossible as we have thousands per day). Any ideas or workarounds? 

Hi all, Had about 50 crashes today.  I'm working on a scene, fairly standard simple stuff, essentially a tutorial showing off a client's UI and how it works.  The UI was provided as figma files which we downloaded as PDFs.  We've animated individual elements of the UI, then added 3D cameras to do some dynamic moves around the UI and focus in on certain elements. Because we get pretty close to elements of the UI, I have everything set to continuously rasterize.  And that's pretty much it.  I'm not using any fancy plug-ins except for optical flares once in the beginning of the project. We have applied ease and wizz though to a lot of elements to speed up the animation process. Anyways, I've been getting constant crashes. I've tried switching to a different machine (crashes there too). I worked in Safe Mode and got crashes there.  I thought briefly it might be related to auto-save (sometimes I know that can be an issue with folders syncing with

Hello from a  macOS 15.6, Apple M3 Max 96Go. After the black frames issues in the 25.3 release, quickly fixed, I think there is a new issue in the early 25.4.0 : I notice a very strong slowdown in the composition refresh after a certain amount of time working : I use only standards effectsIt happen even if the 'file.aep' is not so big (13 Mo)It happen in simple HD comps (with some sub comps up to 3000x3000 pix max)when it happen in the current working comp, all the comps in the project are affected (even if not related to the working comp)Save, quit, reopen AeFx makes everything run smoothly again (responsive and fast as it should be)But after a while, AeFx get nowhere fast againWhen I try first to solve the slowdown by purging all memory and disk cache, I noticed that the media cache was strangely light (far from the maximum of 360 Go I allowed to AeFx (and I have more of 1 To free on my 'HD')) It's not as obvious as a visible bug, but it's very anno

  The After Effects project file is damaged, resulting in errors such as "Out of memory (2097152K requested)," missing source items for layers (IDs 653, 672, 653 replaced with placeholders), and file corruption warnings.Computer Specs - Cpu-Intel i9 12900kMb-Asus Tuf Gaming B760M-Plus Wifi D4Gr-Galax Rtx 3060 Ti 1 Click Oc LhrSmps-cm Mwe750 V2 80 Plus BronzeSsd-Samsung 1TB 980 Pro Nvme M.2Ram-Corsair 64gb (32x2) 3200mhz Rgb ProLiquid Cooler-Lian Li Galahad AIO 240 Rgb BlackHd-1TB Wd Blue 

When Copying a layer in the timeline to the clipboard, the project panel reacts with a random scroll. This feels like something uncontrolled went wrong. Reproduce this: -Project with a lot of (opened) folders and footage-Timeline with several layers-scroll to somewhere half way the project items-select a layer in the Timeline-choose 'Copy'-see how project panel view changes