Bug Reports

Using `.valueAtTime` in an Essential Graphics instance incorrectly returns values relevant to other instances, in what looks like cache collision.This bug is preventing me from migrating my project from an older version of After Effects (23.5), in which `.valueAtTime` and Essential Graphics reacted predictably together. Exact steps to reproduce:Create a composition with a visible layer inside it. Add a Checkbox Control to the layer. Link the layer's opacity (or other visible property) to the checkbox like this: `100 * effect("Checkbox Control")("Checkbox").valueAtTime(time - thisComp.frameDuration)` Add the checkbox control to the Essential Graphics panel. Drop two instances of the composition into a parent composition. Add some keyframes to the essential property on both layers, toggling it on and off.Expected result: Each instance is animated according to its own keyframes, with a 1-frame delay.Actual result: The two instances interfere with each other, and a keyframe on one layer ca

It's not possible to right click an effect parameter to reset it in the effect panel, right after loading a saved project.1 - Create a new project, new comp and new solid2 - Apply an effect to that solid, (it doesn't matter which effect)3 - Change one of the parameters to anything different from default,4 - Save the project,5 - Load the saved project6 - Open the effect panel7 - Right mouse click on the parameter from step 3 and hid "Reset"8 - Nothing happens9 - Change anything in any parameter, it doesn't have to be the parameter from step 310 - Reset now works for all parameters The reset should work from the start.I have a few plugins installed, but I don't think this is related.

If you're experiencing a problem with After Effects, we want to hear from you! We'd also like to know if you've found errors or omissions in our documentation. The most critical information in a problem report is how to reproduce the issue. It is challenging for us to address a problem we cannot replicate. Please provide detailed steps for us to follow to observe the problem you're encountering. Use the template below to provide us with information: Issue - A short description of the problem.  Steps to reproduce - A numbered list of the exact steps needed to reproduce the problem.  Expected result - What should happen after completing the last step. Actual result -  What actually occurred after the previous step Screen recording – If you think it might be helpful, include a recording of your screen, showing the issue.    Adobe After Effects version - FAQ: How to find the exact version of After Effects you're using? Operating system - Specify Windows or macOS, along with the version GPU

AE is unusable. All solutions online are not working. What is going on?I have hardly been pushing the program to it’s limits and it pretty useless right now.Cache size is 100GB. It has been cleared. Bin emptied. Comp restarted. AE updated. Purged all memory and dish cache.

After Effects (and probably Premiere too) incorrectly reads frames in an H265 lossless encoded video file with open-GOP.It skips some frames and the file sees several frames shorter than it actually is.

When generating a Content-Aware Fill layer, the rendering process repeatedly stalls and stops advancing on its own.NOTE: I work with 8k monoscopic and work with reference frames every 1 second.The fill generation begins normally and creates placeholder fill PNG files. However, progress eventually stops and remains stuck indefinitely. CPU usage remains active (approximately 8–15%), suggesting the process has not completely crashed.The issue can be reliably reproduced and immediately resolved by causing a timeline frame change. Pressing Page Down, clicking a different frame in the timeline, or otherwise changing the current frame causes Content-Aware Fill to resume processing instantly. In many cases, a single Page Down key press causes the render progress to jump significantly or complete entirely.The issue does not appear to be related to GPU acceleration or cache configuration. I have tested with: Mercury GPU Acceleration (CUDA) Mercury GPU Acceleration (OpenCL) Mercury Software O

So, Rendering in either Media Encoder, or After Effects on a majority of my compositions is still crashing sue to memory leaks issues. I’m also having issues with projects not saving, not auto-saving and not saving as a copy, or saving as legacy versions… NBone of the above. I’m gtonna start looking inbto all the potential class action lawsuits related to this ongoing issue in Adobe apps. Current Mac OS X (26.5.1), Apple M1 Max MacBook Pro, 32GBs RAM. So tired of this crap. I’ve been using AE regularly since 2003, the last few years have been a complete wash, and it’s compromised much of my work because of these ongoing issues. There are multiple tags related to the same issues. Instead of fixing what’s broken you’re pouring resources in AI crap no one wants, except for lazy people.

🐞 Bug Report – After Effects 26.2.1 UI Text Missing & Plugin Crash IssueProduct: Adobe After EffectsVersion: 26.2.1OS: Windows 10/11 (please fill in your exact version)📌 Issue SummaryAfter updating to After Effects 26.2.1, several third-party plugins show missing UI text in the Effect Controls panel. In addition, interacting with certain plugin controls causes After Effects to crash.The issue only affects plugins with localized or non-native English UI systems, while other plugins (e.g. BCC, some Red Giant modules) remain functional.⚠️ Affected PluginsRed Giant (Trapcode / Universe / older Maxon components) Various localized/Chinese (translated) plugins Some legacy third-party plugins using custom UI systems✅ Working Plugins (for comparison)Boris FX BCC plugins (working normally) Some fully updated plugins using native SDK UI🔍 Steps to ReproduceInstall After Effects 26.2.1 Install third-party plugins (especially Red Giant or localized versions) Open Effect Controls panel Apply a

Every time I use extractor on an EXR sequence AE will crash on re-opening said project. My work around is to disabble the effect, delete it from all layers, then re-open the project enable it again, restart again, then re-aply extractoR at which point it will work until I close the project and re-open it. I have seen many people complain about this exact issue, and it happens regaurdless of the footage I use. So it's not that or some other effect. I have multiple projects that require EXRs at the moment and it happens on all of them. I have tried all the recomended solutions updateding drivers, disabling multi-frame rendering, clearing all cache and media files, updating AE/Encodeer updating windwos etc. Does anyone have a propor solution for this? AE 25.5Windows 11 

Hello,I've been waiting for your help to solve a simple, annoying problem for a long time. In After Effects, the All Caps feature writes capital "İ" as "I" in English. This causes serious problems in local languages, and I have to recheck the text every time and try to fix the problem with temporary solutions. In Photoshop, Illustrator, and InDesign, this is solved very simply with the character language setting. However, since this setting is not available in After Effects, it remains a problem. I hope this problem will be solved as soon as possible.

I use timeline markers (not layer markers) a lot for a big project. It helps me sort out the different parts that I want to export individually. I love all the customisation options for the markers, so feature-wise I'd say I'm more than happy. There is a bug that makes using the markers frustrating. When zooming in on my timeline to fine-tune the end point of a timeline marker, the end-point snaps away from the cursor. It doesn't matter if I hold SHIFT or not, when zoomed-in, it will always snap away.

I just downloaded AE for the first time and it will not open due to missing font (AGM Adobe Clean Bold). I have uninstalled and reinstalled several times, I have resynced Creative Cloud several time, I have started in safe mode and changed preferences and disabled third party apps several times.I have two other apps installed and operating well (Premiere and Illustrator).PLEASE HELP. 

I am running mac os 26.5.1, and since the point one update, any project that has to be converted from an older version of After Effects, the media will say it’s missing. When trying to replace the missing media by pointing to the missing file, it says Can’t import, found no matches for the selected file.If I open and resave every media file, it will import.

having issue with dragging keyframe in text layer animation, like scale and offset. happens when i use shortcut to add keyframe or copy paste keyframe, works fine when i add keyframe by changing the value. Version 26.0 in mac. 

Morning, Library doesn’t work well, the images didn’t have the preview file and this is a very big problem  and regression, can you fix it? 

"Adobe After Effects must have installed to import this file" Dynamic link needs to be better. How can this still be a thing?  Seriously, what needs to happen for Adobe to fix the bugs that have persisted through multiple versions for YEARS??  What combination of words and events is needed for Adobe to properly deliver on the products I have spent thousands of pounds on over the years? 

Windows, 26.3.0 x67 (but also present in current beta)I have an Illustrator file I’m using for a simple parallax effect by moving a one-node camera on X. I’m getting a consistent crash by moving this camera in the scene, OR by using [Edit: NOT Quick Offset!] Proportional Scrubbing (on Z Position) to adjust the Z positions on all the layers. This is typically triggering a chance-to-save crash, but has also given me a full-system lockup. .ai design and screen recording attached. 

I just installed and started Adobe after affects, and after trying to create a new project, my mp4 files only give audio for some reason. I thought media encoder might fix any issues with the files themselves so i tried it but media encoder just removes the video the same way as after effects. Ive tried many different settings and different mp4 files but am still having the same issue. I tried previous versions, and different codec and video settings but nothing changes.

Problem: A project from 6 months ago suddenly crashes upon render and during previews from out-of-memory errors. (May 2026)   Suspects:  Nvidia driver update, Win11 update, AE2026.02 updateCurrent conclusion: Dedicated GPU memory is not getting cleared. This results in an immediate crash the next time I try to render again. Screens start to go black, workspace won’t preview.Current workaround: Open Process Monitor and watch the dedicated GPU memory. I have 12GB on my Nvidia 5070.  Then, open your project in Media Encoder (just because it seems faster to me this way) and render a PNG sequence so you can capture the partial render. Start the render, watch the memory peak out at about 80%, and the render fail.  GPU memory doesn’t release until I quit AME. Re-open AME, try to find an approximate frame where I crashed (where are the frame numbers?!) and restart the process.Hardware: i9, Win11 Pro v 10.0.26200 Build 26200128GB RAM, Nvidia 5070

When I have text selected and try to change the font in the Character panel, I get an error message saying “After Effects warning: drawbot2 error,” so I can't change the font.I’ve tried all the tips online, but nothing changes. I installed the latest After Effects update, but that didn’t help. I installed a new graphics driver and then an older one, but that didn’t help either.I haven’t done anything out of the ordinary. Translated with DeepL.com (free version) 

Hi Guys.I have a serious problem with the latest version of after effects (AE24) but it seems to apply to AE 23 and all version in between as well, the extractor plugin is crashing after effects for fun when applied to EXRs, no matter what i change in the settings after effects just crashes when scrubbing, caching or rendering, this is a serious problem adobe, please sort your software out, this is unusable in its current state.the only half working solution i have tried so far is turning off multiprocessing so everything takes hours to render now. WTF is going on, CPU is more than powerful enough for this, (Blade 18 ,i9 13950, RTX 4080 96Gb of ram) sort it out adobe this is appaling for"professional software" has anyone come across this, anyone know real workaround that isnt using an entirely different piece of software. 

Right clicking keyframes on any layer is causing the menu that pops up to stretch across the entire screen and not remain it's normal size. It's showing random text that's in the project within the window that appears after right clicking any keyframes. It also includes random Chinese characters within the pop up window panel. I’ve purged data/cache and restarted. Goes away for a little, then right back. 

I was trying to figure out if any project was loaded using the call AEGP_GetNumProjects in the IdleHook. However, once a project is loaded, this function only returns 1, even if I close the project. The only situation where I got it to return 0 was when I tried to load an old project that failed to load. Pretty simple to replicate, just call AEGP_GetNumProjects from the IdleHook and check the returned value after closing the project from “File/Close Project”. I’m using the windows version of AE 2026 v26.2.1 (build 2). But I suppose this is common to other versions too.

SystemSamsung Galaxy Book4 Pro 360 Intel Core Ultra 7 155H Intel Arc Graphics (integrated) 16 GB RAM Windows 11DriversIntel Arc Driver 32.0.101.8826AE Versions TestedAfter Effects 25.6 After Effects 26.2.1 Build 2SymptomsGPU Information shows Vendor/Device blank GPU Memory shows 0 MB Draft 3D unavailable Advanced 3D renderer unavailable Only Classic 3D and Cinema 4D renderers appearGPUSniffer Results  AE's GPU Sniffer is:Detecting Arc GPU through OpenCL/OpenGL NOT using DirectX compute Therefore not qualifying it for certain GPU features    

Not sure if this is to be classified as a bug - but it is weird behaviour driving me nuts. When After Effects auto saves, it also jumps to the foreground.So if I am doing something in another app, AE will hide that app and jump to the front if it's time to auto save.Sometimes I am "lucky" and it will just bounce the Dock icon. (Which also interupts my very important web surfing etc) AE 25.1 on Mac OS 15.3 (but it's been like this forever)