Bug Reports

I am working on a macbook pro OS 14.1.1app version 6.1.0.587Al apps are working fine. since yesterday no fonts appear in added fonts or installed fonts. only the removed fonts are visible.I get error code 198: unable to sync. install sync component and try again.I tried command option R / i tried repair from the uninstall app / i tried uninstall and reinstalled the app.I did so without first deleting all apps from my device. So far nothing works. suggestions welcome!  

I dont know what happened it was working fine a month ago and now it wont work. Everytime I open the app it asks me to sign in so I do my usual sign in through google and when I try to it just bring me back saying to log in again. When I try to Sign in via browser it says your all good to go im signed in then I just get a black screen on the creative cloud app. I cant unintall and reinstall becuase i cant sign in and uninstall my apps. Could really use the help no idea what to do.

Here is the error i got  that doesn`t allow me to delete the App    

Ao abrir minha creative cloud, me deparo sempre com a mesma mensagem: Sua creative cloud está demorando mais que o normal... Esse problema apareceu após a última atualização, Já desistalei e fiz uma nova instalação, porém ele continua muito lento para abrir. 

Desapareció ahora Ilustrador BETA, dice que está dañada, la desinstalé y ahora tengo versión 2024, avise @Adobe

I've been using Adobe and the Creative Cloud for years. A week or so ago, my fonts wouldn't load into Illustrator when I tried to add new fonts. I went to try to resolve the issue and it looks like no fonts will load in the CC app and syncing won't work. I've tried everything. Syncing is on, I am signed in on the correct account, I restarted my app and device multiple times. It doesn't have anything to do with my firewall, VPN, or proxy. I spent hours on support chat trying to resolve the issue, the support agent did remote in and try a lot of things to resolve it and nothing worked. I pay way too much for this service for my fonts to not work. I'm debating just cancelling my subscription and use a different (free) service. This is ridiculous and I have seen so many people dealing with the same issues on different forums. Has anyone gotten this far into the troubleshooting process and still not been able to resolve the issue? Has anything worked? And if it doesn't, what alternative ser

this message pops up 

For one typeface, a couple of its fonts are not loading, and red dots appear to the right of the weight names. Clicking the retry icon spins but it still doesn't load. Any ideas?Mac OS 14.6.1 and Creative Cloud 6.3.0.207 

Добрый день, что делать если часто возникают микрофризы, очень долго что-либо обрабатывается, хотя раньше такого не наблюдалось.

Yesterday, I purchased an Adobe package and installed the Creative Cloud application. Since yesterday, I've been having an issue with it—I'm constantly seeing a message that access may be restricted, which is causing the applications not to work properly. I have reinstalled Creative Cloud, installed the trial version repair tool, updated drivers, checked for Creative Cloud updates, and even verified the payments. Everything should be fine, but the error persists.

Hello!  Since Adobe Customer Service hasn't been able to support, wonder if the community may know how to solve this issue or where this 1.2MB is hiding; which I need removed in order for Adobe to transfer my cloud data from a different country account to this one.  You can see I have 1.2MB of 1 TB on this account. I have cleared EVERYTHING from my Photoshop & Lightroom. Images below.  Where can I look next? Any help?    

Bonjour,J'ai acheté la formule creative cloud y'a quelques jours et dès que j'ouvre le logiciel ca m'affiche l'erreur 510 en me disant que le logiciel n'arrive pas a se connecter au serveurs, et en plus je n'arrive pas a acceder a mes formules de paiement sur mon compte,Des gens se sont retrouvés confrontés au problème ou ont une solution pour régler ca ?

Meu notbook passou por uma formatação e  agora não consigo acessar o lightroom classic, já instalei e desinstalei diversas vezes, já criei e deletei catalogo, e não consigo usar o programa. já tentei instalar versões anteriores, atualizadas e nada....Ele instala, abre e em seguida aparece essa tela e fecha o programa sozinho. Não sei mais o que fazer pra resolver, preciso urgentemente minhas edições estão ficando atrasadas. 

Alguém sabe como entrar em contato com um atendente humano do suporte? O chatbot não está ajudando.Depois que os programas Adobe (Illustrator, Photoshop, InDesign) começaram a travar na inicialização, busquei ajuda na comunidade e resolvi o problema desinstalando e reinstalando as aplicações, evitando as versões Beta. No entanto, após desinstalar o aplicativo desktop, minha pasta com arquivos que estavam no Creative Cloud também desapareceu da nuvem. Não encontrei nada na lixeira do Creative Cloud e a lixeira do computador foi esvaziada. Esses arquivos são muito importantes e preciso de ajuda para tentar recuperá-los no MacBook.Se alguém souber como falar com um atendente da Adobe, por favor, me jude.

Ao abrir o Illustrator aparece esse erro, não consigo resolver de jeito algum. Uso o windows 11 e está atualizado. Não entendo poque está acontecendo isso, pois no dia anterior estava tudi funcionando perfeitamente bem. Alguém tem ideia do que está causando este erro? Sabem como solucionar??

Estoy desde la mañana intentando entrar a Ilustrator y Photoshop y se queda cargando sin respuesta alguna. Desintale los programas y pasa lo mismo, intente desintalando el Adobe Creative Cloud pero de igual manera sigue pasando el mismo problema. 

The last couple of days I cannot get photoshop, or photoshop beta to open.  It begins to load and then just spinning wheel forever.  I've restarted the computer (latest macbook pro) uninstalled and reinstalled the software, not sure what else to do. Worked for months before this and I use it heavily.  Lightroom works, Bridge works, but not Photoshop.  I'm traveling and have internet but not the highest speed so each time I uninstall reinstall it takes awhile.  A couple of months back there was a software update from apple that people were saying didn't play well with photoshop so I didn't install it. I'm currently using Sonoma 14.1.  Not sure what to do next. Thank you for any advice. 

I've been having the spinning wheel issue for a while. I use the Creative Cloud Cleaner tool to uninstall all CC apps, then after reinstalling the CC Desktop app, it works fine until I restart the computer. The spinning wheel returns the next time I open the CC Desktop app. Currently running macOS 12.7.6 on a Mac Mini M1 and Creative Cloud Desktop App 6.3.0.207.   

LA APLICACIÓN NO ABRE Y QUEDA COLGADA LA PLACA DE PRESENTACIÓN

Buena noche, Photoshop dejó de funcionar y ya no arranca. se queda pensando y se queda así

No one from customer is responding from ADOBE. My pahotoshop is not working.

Apropos of what I don't know, but I keep getting these Allow-or-Don't Allow inquiries about CCLibrary.app. What am I supposed to do with this? I'm on a Mac Mini running Sequoia.

tengo un mac 2020 27 pulgadas, con ios sonoma, con 64 de ram 4T ssd y una grafica radeom 580x 8G. Desde que instale el panel de retouch4me, ha dejado de funcionar camera raw 16.4 por no detectar la aceleracion grafica. He desisntalado todas las aplicaciones y reinstalado pero sigue sin detectarlo. en photoshop en preferencias graficas si lo detecta  y esta en verde. Pero camera raw nada. es desesperante ya que ayer funcionaba bien.

I have not used this in forever and do not need it, and certaintly not appearing on my taskbar. So, i went to uninstall and instead only get creative cloud asking me to update. Clearly i dont want toupdate it, i want to uninstall it (cursing removed).

Hallo, ich habe erstmals Creative Cloud Desktop unter Windows 11 installiert. Sobald ich Photoshop installiere, wird die Seite Applikationen nicht mehr geladen. Komplette Neuinstallation und Abschalten der Firewall behebt den Fehler nicht. Wenn die Standardinstallationssprache von Deutsch auf Englisch umgestellt wird, lädt die Seite wieder. Ebenso wenn Photoshop deinstalliert wird. @adobe Can you fix it?Viele Grüße Markus