Bug Reports

I want to replace from Pr my extract with an AE composition, but Pr tell me that AE is not downloaded on my mac while it does. Screenshot (in French) to show you. Help me please Ty 

Issue - Premiere Pro always crashes when transcribingAdobe Premiere Pro version number: 25.1.0Operating system - macos sequoia 15.2System Info: CPU, GPU, RAM, HD:macbook pro m2 max 32 gb ram, different ssd hard drives, extenal and internalMostly xavc-l 10bit uhd 422 50p from a sony FX3 original or converted to prores before import.Workflow details: Just clips in a folder then added to a large sequence for logging.Steps to reproduce - (Very important!) 1. Create new project2. import lots of clips3. click on transcribe or turn on auto transcription or transcribe a sequenceExpected result - transcribe the clipsActual result -  premiere shuts down and lets me send an error report 

Home screen sometimes requires multiple clikcing on the recent project to actually start opening in. It might have to do with the thing that, if the Mouse was even slightly moved during the click, the click event is not catched.  This is happening for years in all Premiere versions. Kinda annoying. My system is Windows 11.  

Hello!Since this is coming frequently and starting to annoy I'm looking for help now: I have 10 Interviews à 1,5h. Every Interview has one project file where I'm working in step by step. After a while, after having been e. g. in 2-3 projects (always just one opened) I got the message that my system is out of program memory (Programmspeicher in German) and that I should close my programs. This is a bit confusing because I'm coming from a years old Windows Laptop (32GB) working now with the most expensive and actual Macbook Pro M4 Max, 48GB, 40GPU, 1TB laptop. 100GB free disc space internal and 1TB on my external project drive. With my Windows Laptop I've never had an issues with memory. Why this is plopping up and what can I do to canalise MacOS memory behavior focussed on Premiere. E. g. using the free memory on my external drive addionally to internal drive (when full).Thanks!

I am Assistant Editing on a docuseries that has tens of thousands of clips from several years of shooting, archival, etc., with sequences in various projects. I am trying to create a master project that has all the sequences from the various projects in it.I have been reorganizing the source clips to mirror the folder structure in Finder then using Consolidate Duplicates so there is ideally only one source clip per piece of media. There are a handful of source clips that won't consolidate. I've tried detaching proxies, which works sometimes, but there are a few that are stubbornly refusing to consolidate.I have noticed that one source clip has video & audio being used in sequences, while the duplicate source clip only has video being used in a sequence. I tried putting the second clip into a sequence so it would also have video + audio being used, but that didn't do the trick.

Hello!I'm working with a M4 Max/48GB and my redo - option ist noch available.Is there any solution(reason)?Thanks!

all of a sudden the audio and video are not synching after rendering. was working fine before. editing simple church service for some time

Why....why.... why! there beem minmum of 5  updates of which has passed since the rise in individuals reporting upon this same problem of the Transform effect not acting accordingly, even when placed with no shutter  angle change in some instances the Anchor Point won't align with the motion sections Anchor Point Coordinates.  yes I've heard of all the workarounds like nesting prior to apply the effect, Etc. Though  none have resolved my problem entirely as they are very volatile in their effectiveness from Project to project in my experience.  I don't understand how a software that have been around for less time like DaVinci Resolve has no problem with Transform effects, But the editing software that has been the main contestant in editing software industry being Premiere Pro, has yet to address this issue I honestly don't understand  how people have not gathered to try to apply joint pressure to Adobe  to fix this bug . And

I recently got a new mac mini m4 pro and downloaded Premiere Pro to it. I like to use the metadata ratings for reviewing clips and this new UI (version 25.1.0) has them too large to fit in the default row height. I have to increase the height of the rows significantly before they'll fit. This wasn't an issue with my previous version of Premiere.  I didn't import workspace settings, I created it from scratch. Brand new Premiere Pro download so no chance of old files causing issues.  I tried quitting Premiere and restarting - didn't fix it.I tried turning off ratings in metadata settings – the column disappeared but the stars remained. Then when I re-enabled the rating display, it showed the stars duplicated on top of each other but offset.... what a mess. Any ideas on how to fix it or is this just Adobe's bad QA... adding issues that weren't there before?

When importing Phantom footage encoded at 25fps (we double checked this was correct in Davinci Resolve & GlueTools cine player) Premiere 2025 imports the footage at 24fps. We noticed this as we had created attached proxies in Premiere via AME. The Proxies although were also made at 24fps incorrectly they showed sync problems when toggling between proxies & cine files. 

Dear Adobe Team, I am using Adobe Premiere Pro 2025 and experiencing performance issues: Problem description:The software frequently displays the error message "Sorry, an error occurred", which severely disrupts my workflow.Additionally, it is impossible to use the software offline. Whenever I disconnect from the internet, the application automatically closes. Steps taken: Issues with Scripts and Extensions: While working with new features like scripts and extensions, I face significant malfunctions, which are impacting my productivity. Following your support pages and suggestions, I have tried the following: Checked all settings in the Preferences menu. Reviewed options under General and other sections. Inspected application files thoroughly using Finder. Executed several commands in the Terminal. Unfortunately, none of these attempts resolved the issues, and the problems persist. Outcome:These issues are wasting my time and causing unnecessary frustration. As the software i

Premiere Pro 25.1 does not relay the duration attributes (stretch\remix) from one audio track to another.Steps to reproduce:1) Place an audio on the timeline2) Change its duration via the Stretch or Remix tool, or in the duration menu of the Essential Sound tab(also note that the +- 5 seconds is always 5 even if you change it by 10 seconds or more) 3) Copy and paste the duration property on a new audio track The new audio track remains unchanged  

First of all, Apologies I recently made a post about this before but i thought it was rushed and i feel i can explain this issue at a lot more detail. As there is multiple issues i shall split this post into several sections (Please Check Last Section For Technical Specifications And Other Notes On My Tests)   Premiere Pro 2024 has Some Severe UI Issues. (Beta Included)READ THIS :THIS IS A MASTER THREAD FOR THIS ISSUE. WHERE I WILL BE POSTING EVERY SINGLE FINDING I POSSIBLY CAN. IF YOU SEE THIS POST AND ARE SUFFERING FROM THIS ISSUE PLEASE HIT UPVOTE. AND COMMENT YOUR PC SPECS AND SPECIFICS ON YOUR EXPERIENCES. EVEN IF YOU HAVE NOTHING TO ADD JUST A COMMENT SAYING THAT YOU ARE EXPERIENCING THIS BUG IS ENOUGH TO PUSH MORE TOWARDS A FIX. IF YOU FIND ANYONE EXPERIENCING THIS BUG ALSO IN ANOTHER FORM PLEASE REDIRECT THEM HERE SO THEY CAN COMMENT AND WE CAN HAVE ONE SPACE FOR THIS ISSUE AND EVERYONE EXPEIRIENCING IT. REGULAR UPDATES ON MY FINDINGS ON THIS

Premiere Pro Audio Track mixer jumping to TOUCH on AUdio 1 and Master Track when switching back to Premiere Premiere Pro 24.3.0 (Build 59)Operating system - macOS Monterey 12.7.3System Info: CPU, GPU, RAM, HD:CPU: 3.6GHz 10-Core Intel Core i9GPU: AMD Radeon Pro 5700 XT 16GBRAM: 64GB8TB External Hard Drive USB 3 Connections Video Codec Type: MP4/MOV H.264 4:2:0Regular rec.709 HD Sequence, 23.796fpsOpen Premiere Pro, switch to a browser, or any other program, Audio track Mixer switches Audio 1 and Master Mix to Touch by itself. 

Hey Folks This is probably a niche problem, but I've been having issues with the metadata & timecode effect, where the burnin in premiere wouldn't match an export via media encoder.And I think I've narrowed the issue down.Let's say I have a clip with a start timecode of 00:00:20:00I import, then set the start timecode to 00:00:25:00 using item.setStartTime(startTime); where item is app.project.rootItem.children[numItems]; Adding the metadata effect, in premiere it reads 00:00:25:00. If I export directly from the timeline, the burnin on the resulting mov reads 00:00:25:00. But if I send it to Media Encoder, the burnin will read 00:00:20:00, both in the preview window and in the resulting mov. My question is, is this expected behaviour? Is there a way to burn in the modified TC when using ME?I've tested this on both 2024 and 2025. Thanks!

Can't use Enhance Speech with Team Projects.  The sequence becomes locked to (View Only) because Enhance Speech begins processing and counts as a user. Once it it finished processing, Team Projects thinks that a real user made some change and locks users out of it. Bricks a sequence. Awesome.  

So I've been having this terrible issue recently where a whole bunch of clips have been flashing in the timeline. CPU usage starts to go up and Premiere becomes unresponsive, requiring a force close. As you can see in the GIF below, a certain subset of clips will sit there and flash (this recording is in realtime). Flashing thumbnails in the timeline The issues started with a multicam sequence. Whenever I would trim or edit the embedded multicam sequence, it would cause all the corresponding clips to start flashing like this. My last resort was to attempt to flatten the multicam sequence into the individual clips, but as you can see they're still stuck flashing even as non-nested clips. I'm running the latest version of Premiere (23.6.0), I have the latest version of Windows 10 (22H2) and NVIDIA Studio drivers (536.99), I've tried:resetting Premiere preferencesclearing media/disk cachecopying sequence into a new timelineimporting the existing project into a brand ne

I had been having issues for over a week with Adobe Premiere 24.6.1. Every time I would play video that I had in my timeline, it would go for about 2-3 seconds, and then Premiere would completely crash. It didn't matter what kind of file I would put into my timeline, how big the file was, etc. No matter what would be in my timeline, if I would try to play it, Premiere would crash.I tried every possible suggested fix online for this, and nothing worked. I deleted my Media Cache, Uninstalled and Reinstalled Premiere, reset my preferences, and so on and so forth. FINALLY, I figured out that I could re-install old versions of Premiere. So, I re-installed version 24.6, and now my program isn't crashing anymore. I don't know if there's a bug with 24.6.1, but it should probably get looked into. This is the first time ever I have had problems with my application crashing after a software update. 

Hey - I'm hoping someone can help with a Premiere issue that I've been dealing with for close to a year now. Basically, Premiere just freezes up randomly: UI panels go black, the save dialog turns into a blank white box, playback stops working entirely etc... Only way to fix it is to restart Premiere, which is obviously a pain, especially since this has been happening every few hours, sometimes even more frequently.I kept hoping an update would solve it. Unfortunately, it's still a problem, and it's become so distruptive that I figured I finally decided it would be worth posting. Here’s a quick rundown of my setup and everything I’ve tried to fix it.Specs & Setup:OS: Windows 11 [23H2]Premiere Pro Version: 24.6.3 (but issue has persisted through past versions too)Hardware: Intel i9-13900K, NVIDIA 3070Ti, 96GB RAM What's Happening:UI glitches/ locks up (panels freeze or go black etc...)Error message: "Unable to create image buffer"Not easily repeatable (seems to happen rand

Hello all, I'm wondering if it's just me having this problem, or if anyone else is experiencing the same issues. I have had an Adobe account for a long time, and only earlier this year had the need to start using Premiere Pro for a YouTube channel I'm building (Secrets Of The Trails). I have:1) a Dell 27" AIO with 13th Gen Intel Core i7-1355U 1.70 GHz, 32 GB RAM, 1 TB SDD, NVIDIA GeForce MX550, running latest Windows 11 and all drivers updated.2) a Dell XPS 16 9640 with Intel Core Ultra 9 185H (2.50 GHz), 32 GB RAM, 1 TB SDD, NVIDIA GeForce RTX 4060, running latest Windows 11 and all drivers updated.3) a brand-new MacBook Pro M4 16", 42 GB RAM and 500 GB SDD. I run all of my images, video, and music files, as well as the Premiere Pro project files off of a 12 TB Western Digital NAS. I have had no problem running the last PP24 on either Windows device.  But once PP25 came out, I've had nothing but trouble.  I originally thought that the problem was my

Bonjour, Depuis la version 24, Adobe pro ne se lance plus. Je vois l'écran d'ouverture s'afficher puis se fermer rapidement sans aucun message d'erreur.- PC compatible- Utilisation de l'outil de diagnostic => tout est ok- Désinstallation / installation / reboot plusieurs fois toujours le même PB- Passage à la version 25 toujours le même pb.- Retour à la 23 tjrs le même problème.- Ouvrir l'app avec CTRL + MAJ ou MAJ ne fait rienJ'ai ce problème depuis des mois maintenant, je suis obligé de passer par un laptop moins puissant pour pouvoir utiliser Premiere.Comment puis-je régler mon pb? Cela commence à devenir très gênant, et les différents bots/contact n'ont servi à rien + aucun agent dispo.Merci pour votre aide!

When exporting a Quicktime .mov file with video disabled (so audio only), the embedded timecode track is always 29,97 DF regardless of sequence framerate settings.   Steps to reproduce: Create a multichannel sequence at any framerate other than 29.97, so for example 25fps Export to Quicktime with the 'video' option disabled The resulting file will have 29,97 DF timecode rather than 25fps as expected

[Moderator: we have tweaked the subject line for clarity]   I'm getting constant pop ups saying 'Premiere Pro would like to access data from other apps' which I have to approve, every few minutes while working! Also the first crashes I've experienced in months, since upgrading to macOS 15.0. Using Mac Studio, M1 Ultra, 64GB RAM. Premiere version 24.6.1 v2 Please fix, thanks.  

Updated to the latest Premiere Pro, however with the Insta360 Premiere Plugin installed, Premiere crashes everytime you try to import an insta360 video file format. Tried reinstalling everything and still the case!  

I have Adobe Premire 25.0.0 on MacOS. When editing the text and set it as RTL, it's not save in the track level, and I need to set up for each and every new subtitle clip.Here you see the RTL is selected, but it's never saved.