Bug Reports

I got a weird audio problem that occured from one day to the next, probably due to some update? I have a lot of audio devices connected to my system but used my monitor speakers via a USB Interface most of the time. Those speakers are identifying themselves as "3 - USB Audio Codec":  They are working fine in Windows, in Resolve and in any other software I've tested. But in Premiere they stay silent lately. The meters show the audio output, but there's no sound on the speakers themselves. If I Alt-Tab to another application (while premiere is running) and test the same file, it's working. So it should not be an issue with the speakers, the interface or the drivers, but within premiere:  All other audio devices are working in premiere, just the interface is staying silent, regardless of what I'm trying. I've done so far: - Set it as default in windows- Checked the volume in windows, the mute/solo buttons in premiere and the volume dial on the interface- Trie

Hello, I’ve been experiencing issues with dynamic linking with Premiere Pro and After Effects for about a year now. It’s having a massive impact on my work as a freelance video editor. Pretty much every project I work on requires me to use dynamic linking and I’d say each project genuinely takes about an extra day because of all of this. It’s not ideal when clients are asking where the work is and I’m still sorting out exporting another huge After Effects file to make a small change.Issue - Any time I import an After Effects composition in Premiere, it works having it in the timeline interacting with the rest of the project. However, pretty quickly the files need relinking. This is not ideal when I’m working with so many After Effects files. It happens just normally eventually, but it also happens any time I close the project and reenter it, it also happens any time I make changes to the After Effects projects.Adobe Premiere Pro version number: Version 24.3.0 (Build 59)   Operatin

Hi All, Very annoying issue, I usually edit in PPro then use the keyboard shrtcut to send timeline to media encoder (as I HATE the new export window in premiere) yet for some reason even though the video is correct in the PPro timeline and correct in the Media Encoder scrub its missing elements on the final render. It's only a simple text element (a black triangle symbol that animates) that goes missing but its very annoying and embarrasing that this keeps happening. Not a great look when I have a client sat next to me and the software can't do one of its most basic functions... Why are there so many bugs in Premier and related projects, I feel I'm raising new issues every couple of months.... WITH NOTHING GETTING SOLVED. We are charged SOOO much for a product thats just doesn't work reliably.. Please sort this out Adobe, stop adding new features and just make it stable and bug free....

In After Effects 24.4.0 on M1 Sonoma 14.4.1 I need to relink every Premiere Dynamic Linked project after I open an After Effects  project. Before this was not an issue...

When I select a single clip in my sequence to be offlined and linked to a higher resolution clip, it kicks the entire sequence offline. I'm on Premiere 2024.2.1. Sonoma 14.4. M2 Ultra Mac Studio. I have video demonstrating it attached. When I click on the file and offline it in the project panel, it only offlines the single clip. However, in the timeline, it affects everything. Please advise.

Hello. Issue with Premiere 23.4.0 I am seeing an issue where my exported files start at timecode 00:00:00:00, even when my Premiere sequence starts at 1hr. I re-export the video without changing anything, and the timecode is correct. This is a templated project, with export presets we've been using for years, and we're just seeing this issue starting yesterday. Did not update Premiere.Is this an known issue?

I recently switched from an old MacPro tower running Premiere 2017, to an M1 Ultra Mac Studio with the latest version of Premiere, and I'm running into constant flaky behaviors related to what panel / window has focus. Here's some of the things I'm encountering:   When I have Premiere minimized, it pops open by iteself after a random interval and fills the screen again. HOWEVER, the app doesn't actually have focus, and I need to click on the window to make it ACTUALLY active. No matter what window I had active when I minimized Premiere, when I switch back to the app, focus is always on the search bar of the Project window. This is quite annoying, as I'm usually hitting space bar to play from the source window or the timeline. Nothing happens, and my search field now contains a space, so my bins are no longer displaying properly. So I have to hit backspace to delete the character, then click on the window I was originally on, THEN I can finally hit play. When I DO choose to do a s

I am using a new computer.Premiere keeps running some bugs,now I can't edit sequence, I can't move anything inside.please help, thank you.

When I apply the video echo effect (found in Time folder) I get loads of errors like:"Error retrieving frama at ...""Frame substitution recursion attempt aborting after multiple attempts" Also the effect is not working properly and i'm getting all sorts of unwanted glitches. Exporting fails loads of times and if succeded the effect is not as it should with unwanted gliches included.I've used this effect on my previous Intel mac without problems.Tried it at old and new projects.Effect used on .MXF files shot with Sony FX6. Is this a known issue? Does anyone has a sollution?

I'm running out of steam and desperate for help as this is starting to impact my ability to make a living.  Premiere Pro crashes for me roughly 5-10 times a day and I continue to receive BSODs but not sure what else to do at this point. Within in the software, I've already:removed/installed latest versioncleaned up cachereset preferencesupdated all NVIDIA driversmade sure all windows updates are in placeun-installed/re-installed clean version of Windows 11 Here's the specs of my machine:i7 13700K64GB ram (DDR5 4800)RTX 3080 (running studio driver 536.99)Crucial P3 internal SSDs (even though I edit from external Samsung T7 drives typically) Here's the debugger from the latest dump file since I can't attach it directly: ************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true AllowNugetMSCredentialProviderInst

Source patching caption tracks is not working. If I'm editing from one captioned sequence to another (timeline as source), it doesn't matter if I patch the caption track of the (source) timeline or not, it will overwrite or insert the captions from the source timeline regardless.Video and audio track patching works fine. Is this a bug?  PP 24.3Mac Studio - Sonoma 14.2

I edit videos which are shot at 60p, then slowed down 40% and edited into 24p timelines. Normally you can select all your footage in the project/bin panels and change the speed/duration before editing. But now there's a weird bug after the latest update where clip speed/duration is greyed out (and keyboard shortcut doesn't work) on most clips in the project/bin panels (it still works as expected when selecting clips in a timeline). The only clips that seem to work are .MOV files with no audio, or mograph preset clips. Workaround is to select one of the above clips at the same time as the others (ex. place an audio-less .MOV into the footage bin and select all) and then speed/duration works as expected. Bit annoying but at least it's an easy and quick workaround. Hopefully the bug gets fixed soon. Version 24.3.0 (build 59)Windows 10 Pro 22H2 19045.4355

When a timeline has video assets that are .mov using the HEVC codec, a couple of frame shifting bugs pop up. If the sequence frame size is changed, the timeline will lose a frame and each asset in & outpoint is shifted.  In this use case, the timeline is exactly 24 frames and the source videos are exactly 24 frames, encoded with .mov with HEVC compression.  The timeline timecode shifts one frame. If the timeline started at 0, it now starts at 00:59:59:23. If it ended at 1 minute exactly when at 1920x1080, after changing to 1080x1080, the timeline now ends at 59 seconds and 59 frames.  Immediately after the hitting "ok" after entering the new sequence frame size, the playhead is flipped backwards (the bar is on the left side instead of the right side). It flips back to the normal side once you move the playhead.   The in point for the HEVC clips is one frame later. The clips have not shifted on the timeline. The in point of the content ha

minha estreia foi atualizada para a versão 24.1 e ela não está transcrevendo meu vídeo, ela começa a transcrever e para, preciso de ajuda

Problem:I am unable to save a rendered video from Premiere Pro to my iPhone's Gallery via AirDrop. Instead, the video is saved to the Files app. The "Save to Gallery" option is grayed out and unavailable when I open the video in the Files app. This prevents me from sharing the video on social media platforms.Details:The issue does not occur when I render the same project files on a different computer. This suggests that the problem lies with my computer or Premiere Pro installation.The "Hardware Encoding" option is disabled in the render settings.The AirDrop settings are set to "Everyone".The video format is MP4.My iPhone's iOS is up to date.Attempted Solutions:Rendering in a different format.Enabling and disabling the "Hardware Encoding" option.Changing AirDrop settings.Reinstalling Premiere Pro.Problem Source:It is currently difficult to determine the exact cause of the issue. The problem could be due to a bug in Premiere Pro, my computer's hardware or software, or compatibility issu

Reproduction steps:1. Click on the sequence window so it has focus2. On a video track, highlight some clips and right click and select "make subequence"3. The source panel opens and no subsequence is created in the project window. Workaround:1. Click on the sequence window so it has focus2. On a video track, highlight some clips.3. Click back on the project panel so it has focus (with the highlight around it)4. Go back to the highlighted sequence (do not left click on anything to give the window focus), right click on the highlighted clips and select "make subseqence"5. The subseqence then shows up in the Project panel with the "sub" text in the naming.and right click and select "make subequence" 

Hello, I am trying to edit a video in Premire Pro. However, something is cuasing the video ti display with increased brightness and contrast when I import the file into my project. I have tried doing File > Import as well as dragging the video into the project and both import methods are seeing this issue. Anyone have any ideas of what's causing this? My app is up to date and. Attached is how the footag elooks in QuickTime vs. immediately importing into Premiere.Thanks in advance! 

When undocking the Program panel to put it on my second monitor, I'm no longer able to double-click and select objects in that view (to resize, move around, etc). Re-docking the panel doesn't fix it, resetting the workspace also doesn't fix it. The only thing that brings back the ability to select anything in the Program panel is closing and reopening Premiere. On Mac OS Sonoma 14.4.1 with Premiere Pro 24.3.0 Build 59.

If I leave Lumetri Scope open (typically with RGB Parade and Waveform on 'float') over night then I will return to a "You have run out of system memory" OS arror. Premiere will have consumed 300+GB of memory. Premiere will show as "Paused". There is a 'resume' button, but it does not work even long enough to save or quit Premiere. The only solution is to force quit Premiere.  Steps attempted to resolve:-- Remember to close the Lumetri panel - WORKS-- Trash preferences (including dissabling the Creative Cloud sync) and cache - ERROR-- Restart Mac / Reset Mac Pram etc - ERROR-- Disable non-Adope plugins - ERROR Steps to confirm:-- Restart everything / Creat new, empty Premiere project / Add one h264 video file, open Scopes / Leave overnight - ERROR-- Same as above but with ProRes 444 - ERROR MacPro 2019OS : 12.5 MontereyCPU: 3.2 GHz 16-Core Intel Xeon WRAM: 192 GB 2933 MHz DDR4GPU: 2x AMD Radeon Pro W5700X 16 GB

In the Media section most of my videos it says  “media pending” when I select a video.When I play my sequence nothing happens, the video goes black, it doesn’t show time passing in the video, and once I play it I can’t stop it.Overall everything is laggingSo this has been happening all day and I can just wait a bit about it will work again but now it just won’t go back to normal, I’ve restarted my computer twice but I’m scared to again because of…Everytime I try save my work this pops up and i have no idea what is means.I’m not that good at premeire pro and I don’t necessarily trust its and my capablity to save the work I’ve done.So please, help.  

This is the second time that this has happened to me and it is a disaster. Last time I assumed it was the text-based editing that caused it. I still think that is really what is causing it. I will never use text based editing again. What a nightmare.I used text based editing in this project, but not on this sequence, and I am guessing that's why this problem is happening again. What a disaster. So as it stands now, I have a sequence that I was up editing for hours last night and into the morning, on a deadline. Today all the audio is wrong. It is synced audio from an audio recorder. The sound was all synced up. I did all my edits. At one point today. I adjusted the gain on one clip and then the audio did play at all. I restarted the computer and now all the audio is off in the entire timeline. I export from the timeline, the same thing. Even backups and earlier versions of the project. This sequence is consistently out of sync. The sequence is currently ruined.I tried opening

So I recorded my video in 4k when it's time to export and I match bitrate it matches to 1080 p then I change it to 4k UHD and the export has glitches in it where my adjustment layers are I have tried everything, exporting software only, changing it to h265 nothing is working!!

Bonjour, je travaillais sur un projet première sur mon mac avec mes fichiers sur mon disque dur externe. Lorsque je l'ai réouvert hier, les médias demeuraient en attente, aujourd'hui ils sont hors ligne. Lorsque j'essaye de les lier impossible d'ouvrir le disque dur, lorsque je clique sur le disque dur rien ne s'ouvre. Pourtant je n'ai pas touché à mon disque dur depuis la dernière fermeture et mon disque fonctionne sur le mac si je passe par Finder. Que faire ?merci d'avance 

About a month ago,  my copy of Adobe Premiere started hanging when I try to edit settings in the "Text" window and also when I clicked the "Export" tab to render out a video. Things eventually happen, but it can take 5-minutes to go from Edit tab to Export tab. This happened gradually too. Everything was working perfectly and slowed over a week. I assumed it was related to the specific project I was working on because it had dozens of hours of audio clips with transcribed text. However, it now happens on every project (even those without transcribed text). I used this performance issue as an excuse to upgrade my edit system. I am now working on a completely unrelated system (new motherboard, new operating system (Win 10 to Win 11), new RAM, new Adobe installation, new everything). Despite being on a completely overpowered system, opening the Text or Export windows literally takes several minutes. It also seems to be getting worse. All other features of Pre

We are having a lot of problems editing C70 and other misc footage types in Premiere 2023 and I wanted to see if anyone else is having a similar experience.  I mention c70 specifically as this codec performs the worst in all of our test.   I'm hoping to share some test results here to see if anyone else has any ideas.  Fist, I would like to note that we tested importing files on two different machines.  When I mention PC below I am referring to a i9 13900K 3.0Ghz 24 Core machine with a Nvidia 4080 built by Puget Systems.  For our mac test, we used a M1 Max Mac Studio.  For both of these systems our primary storage is a 10Gbe Network Attatched storage appliance from a very reuptable vendor who is also helping us look into this issue.  For both machines an AJA network speed test is showing around 800MB/s Write Speed and 1100MB/s Read speed connecting to the storage.  Straight file transfers from both machines seem to backup these speeds a