The official community for the Creative Cloud desktop app.
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I've just about had it with this broken SAAS subscription model. Each time windows reboots or updates I have to log back into CC. The computer I'm on is the computer I need to forget. It's bad enough each time windows updates something breaks or works different. But to have these issues with everything, it's becoming unworkable. I'm about ready to ditch adobe for something that doesn't need a GD cloud authentication each time I use an app. All I want to do is read a PDF and I can't because I have to log in, then MFA... then clear out and closse out all the AI BS. Then come to this forum to report a problem that existed a year or two ago and is now back. I'm running out of patience with the state of technology. If I don't switch to linux, I'm moving back to Win10 and I'm banning anything cloud/SAAS related. I want the old days where you'd buy something and upgrade it when you were ready. THIS IS NOT BETTER!. I'm wasting more of my time fixing crap
When I try to overwrite/update an existing document with Publish Online, I eventually get the following error: "An error occurred while uploading the document. Please try again. Error #33". Normally, I first see a progress bar regarding the preparation of the document, followed by a progress bar regarding the uploading of the document. The only thing being shown is the second progress bar: the uploading of the document. This happens faster than normal, after which you receive this error message: "An error occurred while uploading the document. Please try again. Error #33". Can anyone help me with this?
I forgot my behance password, clicked on reset password to set a new one. The password reset page opened up, I wrote the new password i wanted, as i did so the red requirements turned green one by one except “password does not contain your name or email adress” which it did not. I tried other variations, none changed that specific marker, finally i wrote gibberish and it accepted it, tried adding my own password andwhen i hit the letter “a” that requirement went back to red. So i tried it without the letter a and it worked until i wrote the letter “c” which had the same effect. I tested the rest of the alphabet didn’t find any other problem. It happens no matter the placement of those letters and whether they are capitalised or not.I remember having this problem the first time I created my account too 3-4 years ago.TL;DRSetting up a new behance password, letters “a” and “c” make the password invalid. ( *ne contient pas votre nom ou adresse e-mail ) INVALID : A-CVALID : X-Y
I’m building a doc page by page. When I need to add another page, I find that InDesign will randomly add it to the end of the document or insert it in between the last and next-to-last pages… even though no page is selected in the Pages panel. When InDesign decides to insert rather than append a page, I can almost always Undo and then repeat the operation… and it’ll be appended as expected. But right now, InDesign refuses to append a page to the end of the document. I think we’re all just so used to these defects that the shoddiness has become normalized. But it shouldn’t be, ever.
Impossible d’importer des photos dans Lightroom Classic. Au moment de localiser le dossier, les vignettes apparaissent grises sans aperçu. Quand je veux quitter le logiciel, il plante. j’ai tout essayé, mises à jour, créer une autre bibliothèque, désinstaller, réinstaller lightrroom Classic, redémarrer, rien n’y fait.
hello i am using photoshop 27.7.0 PC since this morning i cannot make any ai based masks in photoshop camera raw i always have the same error message:“unable to load ai slection model”i have loads of ram available, over 55go, just resinstalled my 5070 graphic drivers same issue.tried with many files, same trouble. used lightroom classic and it is working, so problem seems to be within photoshopi used the same computer 2 days ago, same photoshop version, and all was fine.
Actually, there are two bugs.1 - After using Illustrator for a while, right-clicking to activate it no longer allows access to the options menu that should open. This is resolved by completely closing the application and reopening it, but it's very annoying. Several updates have been released throughout the year, and this has never been fixed.2 - When you hover your mouse over a tool, it displays a window with an animation explaining its use. Sometimes this window gets stuck there showing an animation, even when I'm working with another tool on an artboard; it only disappears if I move the mouse back over it.
Alguém sabe como entrar em contato com um atendente humano do suporte? O chatbot não está ajudando.Depois que os programas Adobe (Illustrator, Photoshop, InDesign) começaram a travar na inicialização, busquei ajuda na comunidade e resolvi o problema desinstalando e reinstalando as aplicações, evitando as versões Beta. No entanto, após desinstalar o aplicativo desktop, minha pasta com arquivos que estavam no Creative Cloud também desapareceu da nuvem. Não encontrei nada na lixeira do Creative Cloud e a lixeira do computador foi esvaziada. Esses arquivos são muito importantes e preciso de ajuda para tentar recuperá-los no MacBook.Se alguém souber como falar com um atendente da Adobe, por favor, me jude.
I observed that I couldn't place my hands on previously saved files which lead me to thinking I didn't save it at the very beginning. Though I was sure I saved it from the beginning, but I had to give in to a reality that I probably didn't save it in the CC.A similar edit came up and I worked it out from scratch and made sure I saved it in the Adobe Clouds (CC).Another job came in within this same period, it was clearly seen on the history (when you open Adobe PS - Adobe Recent Files), but it wasn't in the folder where I had it saved.In essence, I can't see my saved files in the creative cloud.Please, what do I do? This isn't making sense.
Lately across all the Adobe apps the CC Library keeps freezing - I've been needing to restart almost every 10 mins. My apps are up to date.
Illustrator freezing and crashing on high-end MacSystem Specs: Latest-generation Mac (Apple Silicon)Issue Description: > Illustrator is experiencing extreme performance degradation. Despite the hardware easily handling other heavy creative applications without lag, Illustrator is currently completely unstable.Symptoms: Extremely slow response times during standard workflows. The application freezes randomly. Unexpected crashes/shut downs without warning. Expected Behavior: > Smooth performance and stability expected from a modern, professional standard application running on top-tier hardware.Additional Context: > This is severely impacting professional agency work. The level of instability feels reminiscent of the software's performance issues from 15 years ago. Please advise on how to resolve this memory/performance leak.
Undo option, either as keyboard shortcut or in drop down menu not available in CC InDesign 21.4
When transferring media files from the camera to computer, playback is absolutely fine (VLC, quicktime, etc), but when the same clips are played back in bridge or premiere, the audio and video are out of sync. Adjusting in the timeline results in the loss of both video and audio. It’s ONLY in Premiere and Bridge that clips play out of sync. All the normal fixes are irrelevant, as none of the issues exist; the clip and sequence settings are identical, and nothing is external, the files are one file with video and audio on them - in fact, plenty of files imported at the same time from the same camera into the same sequence are perfectly synced, but some aren’t, for absolutely no reason. This must be a bug, as support wanted to remote in on my personal device to see what the issue is, and nothing else is working. And again, the problem clips ALL PLAY FINE IN OTHER MEDIA PLAYERS. This issue MUST be with Adobe.
Bonjour,Je me permets de vous contacter au sujet d'un dysfonctionnement récurrent sur Premiere Pro 26 qui impacte directement mon activité professionnelle de monteur vidéo.**Problème rencontré**Depuis la mise à jour vers Premiere Pro 26 / macOS Tahoe, le logiciel freeze systématiquement à l'ouverture. L'application se bloque sans message d'erreur et ne répond plus, ce qui m'oblige à forcer sa fermeture via le gestionnaire de tâches.**Configuration**- MacBook Pro M1 Pro, 32 Go RAM- macOS Tahoe (version récente)- Premiere Pro 26**Observations**Via le Moniteur d'activité, j'ai constaté que le processus WindowServer présente une charge CPU anormalement élevée au moment du freeze. Par ailleurs, des synchronisations iCloud actives en arrière-plan semblent aggraver le problème lors du lancement.**Actions déjà effectuées**- Réduction de la transparence activée dans les réglages d'accessibilité- Animations d'ouverture désactivées (Bureau et Dock)- Effet de réduction des fenêtres changé en Scale
Working on a project with larger file sizes. Intermittently when I try and drag and select multiple clips in the timeline, the drag window won’t appear and no clips will be selected. I’ll save the project and then the issue will stop for a little while, but then start again. I can’t see a select window until I save again. The problem keeps repeating
When I try activate the 3 free months of Linkedin Premium included in my Adobe Cloud subscription appear the following message: No reúnes los requisitos para esta promociónEsta promoción está limitada a usuarios que cumplan los requisitos de LinkedIn y solo está disponible en ciertas regiones.
Up dated operating Mac operating to Tahoe 26.3.1.Now LrC will not come up. Tried rebooting. Ask AINothing helped. Any one else encountered same problem?
Depuis quelques jours je constate que l’application Creative Cloud empêche d’installer dans un temps raisonnable les apps. plus de 24h !!!!!!!Dois je désinstaller et reinstaller Creative cloud ? PS message d’erreur en PJ Par avance merciThierry
CRITICAL: Fix multi-monitor floating panel focus on Windows (macOS parity)To the Adobe Development Team,As a professional user relying on Adobe Creative Cloud on Windows 11, the current state of multi-monitor window management is unacceptable and severely disrupts professional workflows.Unlike the macOS versions of your software, the Windows versions fail to manage floating tool panels on secondary monitors when switching between apps (e.g., from Photoshop to InDesign via the taskbar). If I switch focus to InDesign, the floating panels of Photoshop remain visible on my second monitor, creating a chaotic, overlapping mess. Windows users are forced to either cram everything onto a single screen, manually minimize windows, or rely on paid third-party software (like DisplayFusion) to force basic window management.We desperately need true application-level focus management on Windows. When an Adobe application gains focus, ALL its floating panels should come to the foreground. When it loses
All of my company files are required to start with the date, such as “05.11 - Client Project”. When Saving As or Exporting a file I start typing the numbers and then the field goes blank. I end up saving with a different file name and then renaming it in the Finder. Definitely slows down my workflow. All my apps are up to date and using MacOS 26.4.1This issue is across all Adobe products. It does not happen in other applications.
Eu usava a trancrição automática assim que colocava o vídeo na sequência, mas desativei achando que poderia ser isso. Não era. Coloquei pra transcrever novamente e não funcionou. O programa apenas trasncreve fragmentos mínimos no vídeo, não está funcionando, já é o quarto vídeo diferente que preciso legendar na mão, porque a legenda depende da transcrição.
Hello,I'm having an issue with Lightroom on a MacBook Pro M5 Pro with 48 GB of RAM, running Tahoe 26.4.1, with a display calibrated using a Spyder 5 Pro.When I switch to the Develop module in Lightroom, the brightness often goes all the way up, even though Apple’s auto-brightness option is turned off and the brightness slider isn’t moving.Sometimes, the screen also shifts a bit more toward red.After doing some research, I found that the issue seems to have already been identified and that one solution is to disable GPU acceleration.Sure enough, when I disable it, the problem in Lightroom seems to go away.However, when I wake the Mac from sleep (black screen), the display turns rainbow-colored, a bit like a broken screen.And as soon as I re-enable the GPU in Lightroom, this problem goes away.Another detail: since I’ve had this issue, when my second monitor is connected, it doesn’t have any problems.Has anyone else encountered this issue?And more importantly, have you found a solution?Th
With the latest Photoshop update 27.6, when you launch an action, the transition command doesn't work; I had to revert to the previous version.
It can take 20 seconds or more to move from image to image. Sometimes I have to switch between images to get edits to show. The remove tool, spins and spins. When it finally catches up only part of the selections shows.
O app Creative Cloud fica apresentando o "Erro 191", mesmo fazendo todos os processos de reparo esse erro está persistindo. Já tentei todos as formas disponíveis de reparo fornecidos pela comunidade
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