The official community for the Creative Cloud desktop app.
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Upgraded my Macbook Pro. I used the migration tool. While the Adobe Apps are there with all the associated information, upon boot up, there is is an error with CC. I can neither uninstall, reinstall, or repair it. The apps (such as Photoshop) will not uninstall either due to this issue. I cannot get any gurus on the phone as the tech support numbers have been disconnected. I am at a loss what to do. I can't include version number as I can't run it. Running Tahoe 26.0.1, but the problem started in Sequoia ( I updated the OS thinking that might help). All I have to do is start the laptop top get the error.
I cant upload anything to CC lybraries are disabled. Whole section where are used to upload files is missing
Buen día comunidad. Desde hace unos días noto que CreativeCloud no carga por completo. Siempre hay un apartado (como historial, cuenta, plan) que tiene un fallo por lo mismo. Hoy por hoy ya no carga, o directamente no se ve, el apartado de Archivos que deberían estar guardados en la plataforma. Es decir no puedo acceder ni ver los archivos realizados en Illustrator, por ejemplo. Salvo que abra directamente el programa, pero se supone que todo debería estar en la plafaforma). ¿Alguien sabe por qué ocurre? Que yo recuerde no ha habido actualización alguna que indique que ya no estará disponible ese apartado. Cabe mencionar que he cerrado sesión y vuelto a entrar, he reiniciado el cpu y nada. Saludos. ps. Adjunto imagen donde se debería estar la opción de Archivos, que ya no está...
Hi, I can't connect to Adobe Stock. All I see is this message: The site is unavailable due to an AWS outage. Please check back later!
We have 20+ shared client CC libraries and some of them are loading and some of them are not, and its appears to be random. I have signed out and back in several times. Sometimes, zero libraries load; other times a handful of them load, but never all of them. last week we did not have any of these issues. what happened over the weekend?
Today almost all of tabs are gone.Whats wrong?CC version 6.8.0.821Win 11
Hoje pela manhã, eu estava trabalhando normalmente quando ocorreu um erro que fechou todos os meus programas Adobe. Quando eu os reabri, todos mostraram uma mensagem como se minha conta Adobe não estivesse logada.Acessei o Creative Cloud e reconectei minha conta, que apresentou um comportamento estranho de dizer que haviam 2 computadores (meus antigos) logados na minha conta e que meu computador, que eu estava usando a minutos atras, não estava. Desconectei dos computadores antigos e acessei novamente pelo meu.Consigo abrir os programas, mas sigo sem conseguir acessar, as fontes do adobe fonts e a gestão de planos da minha conta. Alguém sabe o que está havendo?Conversei com alguns colegas e disseram que, para eles, estava tudo funcionando normalmente.Não estou conseguindo contactar o suporte da Adobe.
Some projects were shared with me through Adobe Creative Cloud. I am unable to view them in my "Projects" folder via my personal Adobe Creative Cloud app. Does anyone have an idea about what could be causing this issue? Any help would be much appreciated!
What kind of [abuse removed] thought it is a good idea to have users REINSTALL apps in order to change languages?! Why is there no option inside the app? Why even bother having an option in CC if I have to REINSTALL anyway? Is this 1999 or what? Do I need to insert a floppy disk to REINSTALL it too?! And Adobe has the audacity to ask money for this... [illegal activity removed].
Creative cloud 6.8.0.821Windows 11 24H2 26100.6725Let PC sleep overnight and wake it up. There will be a message that creative cloud needs to be repaired.I expect that it should not constantly be repaired.Why is this happening?
Hello I recently purchased some products from Asus that offer an adobe suite redemption code. The code worked fine and in my adobe homepage I can see I have the 3 month plan but I cannot download the programs I need from the suite. I can only download a trial or use online version. Can someone who has encountered the same problem explain what to do?Should I register my credit card?
Adobe “Essentials” for Long-Time Users Subject: Proposal for Adobe “Essentials” Versions of Illustrator, Photoshop, and InDesign Dear Adobe Team, I have been an Adobe customer for decades and continue to use Acrobat, Illustrator, Photoshop, and InDesign almost daily on a part time basis. I’m 73 years old and semi-retired, but I still design logos, ads, brochures, and identities for national and local clients. Adobe remains the clear pathway for producing professional files for print and advertising. My challenge is that Creative Cloud has become increasingly focused on AI, social media, and features I don’t use. At this stage of my career, I don’t need every update or the full Creative Cloud suite. What I value most is stability, file compatibility, and the essential tools I’ve used for years. I would like to suggest that Adobe consider releasing “Essentials” versions of Illustrator, Photoshop, and InDesign: Core tools only – logo, layout, photo editing, type, and print prep. No AI, s
HOla espero alguien me ayuda. Cambiare proximamente de computadora. Tiene poco que estoy subscrita a los servicios de adobe y cambiare en poco tiempo de computadora nueva. qusiera saber si tengo qeu sacar una nueva cuenta adobe y pagar nuevamente por los programas o solo con mi cuenta puedo instalarlos en la computadora nueva? gracias por sus respuestas. saludos!Miniso
Desde ayer tengo este problema, que entro a la aplicación de escritorio de Creative Cloud y me tira error de sincronización, tengo espacio libre y tengo conexión a internet, también al entrar me tira Error al instalar fuentes, no sé por qué pasa esto. Me pueden ayudar? Tampoco me deja ver información de mi cuenta en la aplicación ni en el navegador, no sé qué debería hacer?Adjunto las capturas de los errores que aparecen.
Hello to beautiful community members I need help with my issue, I am having issues with my Adobe CC account It keeps loading and after a while it says unable to load plans, I am unabe to use adobe generative tools or any other tools which requires connection to the servers. Already checked the host files cleared those and gave access to firewall, but still nothing, can't even use the firefly.. Does anyone have any fix for this issue or do I need to reinstall the windows ?
There's been an update or change on Creative Cloud loader on Mac. I am automatically loaded into the wrong profile under my corporate email and there's no option to switch to the correct profile. When I sign out and sign in again it just goes back to the wrong profile. Has anyone else found this and worked out a solution?
Dear Adobe, The ratio of time I spend updating CC software versus the amount of time I spend actually using it has become untenable. To be completely frank, it's a major reason why I limit the number of Adobe products I purchase.If there's a critical security issue, sure, go for it. Better safe than sorry and all that.But if it's a new "feature" I didn't ask for (and will probably never use) or just interface eye candy, please Adobe, have mercy upon us mere mortals and limit such updates as much as possible.The rarified universe of Adobe software engineers seems to have lost touch with users who are simply trying to make a living in these uncertain and troubled times.Thanks.
Processes Consolidation & Improvements Based on user feedback and our developers' efforts, we've significantly reduced the number of Adobe background processes. Some processes would continue to operate in the background & others are now optimized to run on demand, leading to improved performance. We are continuing to work on further reducing the number of processes in the future. The number of processes listed in the linked help article has been greatly reduced from the original count. Overview Adobe background processes run behind the scenes and perform several important tasks that make your Adobe apps run seamlessly. You may not always notice them, but these critical background processes work even when not using any of your Adobe apps. Some of them are meant to sync your fonts or libraries to the cloud, while some install automatic updates for your apps.Similarly, your Creative Cloud desktop app interacts with other background processes on your devic
Why are you still featuring 6.2 and 6.3 updates to CCD when we are on 6.8 now? It still hasn't stopped the Crash Processor running all the time. Still have to rename the files to stop it running. Bob Frost
I've always installed Photoshop on a separate drive to boost performance.Suddenly with Win 11 I can't do it. When I mark the disc I prefer, it says something like "impossible to install to root search directory".And by the way, I also want Lightroom Classic on that particular drive.Why is this suddenly impossible, Adobe?
For years now, Adobe has provided the worst update experience of any major vendor. Messages such as "it's taking longer than expected we are working to resolve the issue" with no reasonable way to cancel the update (you will be stuck for hours on cancelling) are simply not acceptable. Why should I be waiting on Adone's apps to do updates? I've paid for them, I'm now paying to run my compute to wait on you. In the last three updates, I've been stuck in this situation on two occasions. I know what will happen next. Photoshop will be broken and I'll have to remove it and then reinstall. More wasted time when I could be editing. Creative cloud is supposed to support and enable me. It doesn't when it wastes my time persistently. Why hasn't this been fixed? It seems to me Adobe are spending far too much effort on AI tools and not nearly enough on sorting the basics.
Hello, I wanna keep it short and simple, I can't find the beta apps in my Creative Cloud. The only thing I see is pre-release. Was it renamed to that or something
Hi Adobe, a request please to offer a perpetual license for Photoshop etc as you used to offer with a fee for upgrades every so often. If it helps I have been using Photoshop for 25yrs. Every company is subscription only and quite frankly it is out of control especially now with price increases. At least Capture One is offering a perpetual license. Time to listen to your customers, thank you.
Dear Adobe Support Team,Since I could NOT find an email to file a complaint... I am writing here to file an official complaint regarding the handling of my case ADB-41999174-T1C5. The level of support I have received so far has been extremely disappointing and has caused major disruption to my work.I have now spoken to at least six different agents with remote sessions being done, and despite explaining my issue from the beginning every single time, no one has resolved it. When agents can’t find a solution, they stop replying altogether, even though I’m told to “reply to the same email for updates.” This lack of accountability has left me completely stuck.The last agent told me there was an investigation for my case and that it would be resolved within 24 hours. It has now been more than 24 hours, and I have received no response despite sending multiple follow-up emails. I provided all the requested files, screenshots, and even the
Don't understand how Adobe subscriptions work.
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