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Hello, I have users complaining that Creative Cloud freezes when trying to open/edit PDF files while connected to VPN (SonicWall NetExtender). It aslmost seems like CC is trying to reach out to the web for something and can't get there, eventually timing out. Is this a known issue, and is there a fix? Thank you in advance!
I am no longer able to download my Fresco or Photoshop files from the Creative Cloud desktop app which I have been doing without issue for 6 months or so. Downloading files no longer works in the web browser based Creative Cloud either. Both respond by "Downloading local copy of...." for a good 10 minutes at least before simply stopping with no prompt or warning. I am able to export any files from Adobe Fresco/Photshop to my iCloud account without any issue. Have tried restarting, signing out, quitting and restarting, different browsers and computers etc. I have used only of 20.2GB my 1TB in storage. Any suggestions or workarounds (beside the one I have) would be appreciated.
The option to maximize compatiblity for HDR photos (jxl and avif as far as I have tried) keeps turning on on its own, even when the option is unchecked. I sometimes have to check and uncheck it for the photos that are exported to not have this option (I checked the output files multiple times). I don't exactly know when it's unchecked and when it's checked just from the menu, and it's hard to tell when it switches.
More than once, I've had to click a shortcut to launch an Adobe App using the Shortcuts on the Creative Cloud Desktop. I think good UX Design should be applied an provide feedback that the application is working on the process to launch the selected app instead of me having to wait a long time to see if the app was actually started.
estou tentando instalar o Photoshop, em uma pasta diferente pois a principal já está cheia, porém mesmo alterando a pasta em preferências da instalação o creative cloud continua tentando baixar na pasta principal e acaba dando erro por não ter espaço
Last week I uploaded 7 Psd files at about 300 mb each without issue. When I attempted to upload a second batch from the finder a week later, the process spun for an hour and then dissapeared without copying to the cloud. I tried doing one a time. Same thing. Just spent an hour with an Adobe tech who finally advised me to open the file in Photoshop and save from there. OK. In that case, Adobe should really fix or remove the "Upload" feature in CC file uploads. Besides that, the upload process is often just plain wonky. FYI: I've only used 12% of my storage.
I am using Macbook PRO and primarly use the creative suite on a PC at work. I want to work on my home laptop since I am a freelance but the apps are not updating, and when i try to download AE on my laptop using creative cloud it doesnt work. I click and click the button but it does not do anything... Any ideas?
Enough! Creative Cloud App Updates are the pits!The word for the day is "WAITING", as in I spend so much time WAITING, sometimes with no results!I've got AT&T fiber, the connection SCREAMS! Every other software I have gets updated in less than a minute, the most in two!And worse, if I choose to cancel an update, it takes forever for the cancellation process to complete.For example, I cancelled the update to Photoshop 35 minutes ago, AND IT'S STILL DOING IT!!!I've got to leave these things for overnight, and eight hours later (MOST of the time!) it finally gets done!It has been this way from the beginning! What can't you folks find a way to fix this???I would much rather download the full program and reinstall rather than this; it's painful!Why can't we download an update installer like everybody else???Please! I just got back from a trip, I've got updates all over the place, and I'm waiting AGAIN!No other software, just Adobe!!!
AdobecreativeCloud installer disappears from disks
cannot log in to Creative Cloud anymore I no longer have any information want to view the monthly invoice for my data
The domain of the school account is [Personal information removed by moderator.] or on a different account I don't I want to know the account it's on.
Plases fix it
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Hi everyone, I'm currently unable to access Photoshop or any other Creative Cloud app. When I try to open Photoshop, I first get this message: "We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide. Error code: 20400." After clicking "Try Again", it changes to:"Sorry, Photoshop has encountered an error. You will not be able to use Photoshop at this time. Please contact Customer Support and use the reference code 109 for more information on how to resolve this issue." Here’s what I’ve already tried:Checked my internet connection (it’s working fine)Reset the hosts file to defaultLogged out and back into my Adobe accountUninstalled the Creative Cloud app and all Adobe appsReinstalled everything freshLogged out and back in again after reinstall Apps are being launched through the Creative Cloud desktop app
In the CC Desktop app, when going to Updates, there should be a link to the "whats new" release notes so that users can make a more informed decision on whether to update or not. For example, if Photoshop has an update, over and above the internal link "View more...", it would be helpful to have a link to the full webpage:https://helpx.adobe.com/photoshop/using/whats-new.html
Hello guys I have a new Lenovo Laptop, with the same plan as on my old one. I use Lightroom to edit my photos and Bridgev to organise them. I really don't know why, but Bridge is not showing up on the CC. I already tried to download it via Webbrowser, it doenst work. Do you know this problem?
Good afternoon, I have a adobe membership for photoshop and lightroom. I had the adobe onlien cloud on my desktop installed. No all of a sudden i cant access the cloud and my programs. It says it acnnot connect to the adobe servers (eroor 206). It mentions something about firewall, connectivity problems. I have never had this problem, never changed anything. tried various fixes by deinstalling and installing, but the installing fails. When connecting to the adobe server i get a bad connection or 404 message. But my internet is ok. Please help! Gr Jasper
Is there a way to turn off the damned, time-consuming, arrogant Adobe font auto-activation crap for ALL PRODUCTS (yes, I know how to do it in InDesign etc.)? There is no limit for how much Adobe damages productivity. True experts. Shame on you.
I've been having this Libraries Sync Error in the Creative Cloud app now for about 4 years, and it
I had this happen this morning. It's been reported infrequently in other Adobe forums over the years, but not in the CC Desktop forum as far as I know. This was on Windows 10 Pro. The fix was simple: select the Uninstall option for the app using normal Windows controls, and then do a Repair. Done. The legacy fixes included deleting some objects and re-installing, but that doesn't seem to be necessary. The presentation was: click on the usual CC desktop shortcut, CC app window opens, but is blank. Hovering around on it might see the mouse sprite arrow change to a pointing hand, with no hovertip, and clicking it might work, and in one try, launched Illustrator. So it seems that it's just a matter of the window content not being rendered.
Bonjour, comment ne pas perdre les raccourcis clavier créées aux mises à jour de Photoshop ou Illustrator, beaucoup de temps perdu et d'énervement générés !
Hi! Had sync problem with adobeservers (error 20400). Did all stuff to get it goin until it was time for creative clouds repair tool. Did my deeds with it until finally uninstalled all apps asnothing worked.After that I installet CC and now my licenses are gone. Any help? (I am actually thinking were licenses gone before all ready, they should have been paid in june.) Win11, all uptodate.
Hallo Zusammen, der Fehler: "beim Aktualisieren der Creativ Cloud sind Probleme aufgetreten. Fehlercode 191" bleibt konstant bestehen. Auch der Support konnte irgentwie nichts machen, mir wurde aber zugesichert das das Problem bis zum nächsten Tag behoben wäre, inzwischen ist über eine Woche vergangen das Problem bleibt. Was ist da los? Hat Adobe da ein größeres Problem? Die Fehlermeldung hat inzwischen schon eine komplette Neuinstallation von Win11 ohne Übernahme der alten Einstellungen, Apps und Verzeichnisse. Also der Fehlercode191 wurde vor der Neuinstallation schon angezeigt und wird danach auch immer noch angezeigt. Alle unter "Fehlercode 191" angezeigten Lösungsvorschläge sind entweder nicht anwendbar oder bringen nichts.
Mehr als frustrierend.'Seit Tagen versuche ich die Creative Cloud zu starten.'Ständig erhät man die Fehlermeldung Abonemmentstatus kann nicht bestätigt werden. Deinstallation und Neuinstallation brachte keine Verbesserung.'verschiedene Foren durchsucht - auch keine Lösung.Was nutzt die schönste Testphase, wenn man tagelang damit beschäftigt ist, eine Lösung zu finden, um das Programm überhaupt erst einmal zu starten.'Achja - startet man die Creative App statt des einzelnen Programms wird man in einer Dauerschleife abgemeldet zur Neuanmeldung aufgefordert und wieder abgemeldet.Von Adobe hatte ich ich eigentlich mehr erwartet.'Kann jmd. helfen?
It would be useful to have a search tool to selecte inactive users at the storage section of the Admin Console. Otherwise an endless list of users is displayed where is impossible to select a specific user. Without this tool is useless to keep stored the files folders of the old users because is imposible to locate them.
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