The official community for the Creative Cloud desktop app.
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Olá! Adquiri a assinatura Adobe em meu computador novo, que está em português. Após baixar o Creative Cloud, observei que todos os apps da adobe eram baixados em português também. Desisntalei-os e troquei a preferência para inglês dentro do CC, como sugerido por alguém aqui na comunidade. Ainda assim, tanto o CC como todo aplicativo conseguintemente instalado, continuou em português. Tentei desisntalar o Creative Cloud e reinstalá-lo do site da adobe dos EUA, para ver se o faria em inglês, e não obtive sucesso. Mudei, na própria configuração da minha conta Adobe pelo site, minha língua para inglês. Ainda assim, tanto o site quanto todo app baixado continuam em inglês, não importa quantas vezes eu desisntale do computador e adicione novamente. Alguém pode, por favor, me ajudar a resolver?Obrigada.
I'm unsure what the issue is here. I've updated everything and checked for any signs of error.
I have installed Creative Cloud on macOS 14. It's not able to install any app. A proxy software installed on my mac, which i can't disable or stop temporary as per organisation policy.It shows this error only during install: "You are offline, Some experiences may be unavailable" as you can see in attached screen shot. I am also attaching: /Library/Logs/Adobe/Installers/Install.log Some error log from logs file:FATAL: Fatal Error '126' occurred while downloadERROR: Downloaded Size=1978329 of segmentID=7 does match Validator Size=2097152ERROR: Downloaded Size=1959693 of segmentID=9 does match Validator Size=2097152ERROR: Downloaded Size=1966080 of segmentID=10 does match Validator Size=2097152ERROR: Retryable error '118' occurred while downloadWARN: No open ZIP file to closeWARN: Failed to close the currently open file in the ZIP archive.WARN: Failed to close the ZIP archive.WARN: No open ZIP file to closeWARN: Failed to close the currently open file in th
Desinstale Creative Cloud, ya que no podía instalar Photoshop. Ahora no puedo instalar NADA. El error que me figura es el 113 "Error de descarga. No se ha podido acceder a los servidores de Adobe. Compruebe la conexión a internet y la configuración del firewall, y vuelva a intentarlo."Probé con todas las recomendaciones que encontré, desactive el firewall, antivirus, finalice todas las tareas, ejecute como administrador y nada.Procesador 12th Gen Intel(R) Core(TM) i3-12100F 3.30 GHz - Placa de video NVIDIA GeForce GTX 750Ti - RAM 8,00 GB - Sistema 64 bits Windows 11 ProCualquier información me sirve.
My Creative Cloud app suddenly stopped working today?? Won`t open... Keeps on working for some minutes then get the repear dialog box. This does not work either. Stops halfway through. PS and PS Beta open and works stand alone. But at not stable. Tried everything. Uninnstalling everything, and innstalling again. Not working at all. Got å brand new hi end computer with win 11 . Is there something wrong with the servers or the Creative Cloud app?Ole !
Howdy,This is a really sore spot for me in the Creative Cloud Desktop app. My account is cluttered with useless plugins I've tested or can't use anymore, and I have no way to GET RID OF THEM! Please, for the love of creation . . . Let me remove these!This is the short list.
I am unable to download Pantone Connect plugin from Creative Cloud app I keep getting the -2 error code, which says that it is either a permissions issue or I dont have enough space on my machine, both of which can't be true see as how I am an admin on my machine and it is brand new. I am at a loss
Please add the ability to reconnect the online document with the on-board document when they get disconnected. They get disconnected quite often. I imagine this would be accomplished by giving the original file an ID number or file path that can be entered in an online field to make the connection, or something to that effect.Disconnecting causes the client to loose the ability to review Resolved comments. It causes unnecessary friction and frustration in the proofing process that reflects poorly on us. Adding the ability to connect files to exising links can also offer new functionality by allowing file versions with iterative naming to be shared seemlessly with one link.
Ciao a tutti, volevo sapere se qualcuno di voi ha la stessa situazione.Ho l'abbonamento Adobe a CC Team da quando è nato questo metodo di pagamento ed è sempre stato per "tutte le app". Stranamente Substance non è inclusa e per utilizzarle sembra che debba aggiungere un pagamento. Io pago già 94,41 € al mese per l'abbonamento annuale di "Adobe CC All Apps" mentre vedo che chi lo richiede attualmente per la prima volta ne pagherà 68,12/mese e con le app Substance incluse. Non capisco come mai, sbaglio qualcosa? Devo attivare qualcosa?Perchè la fattura dice che il mio abbonamento è "All Apps" lo è sempre stato.Sarebbe assurdo che la politica aziendale di Adobe sia di penalizzare i clienti storici con aumenti annuali e togliendo app.Qualcuno ha la stessa situazione? È possibile che sia un disguido o bug?Spero nel vostro aiuto.Grazie! Buon lavoro
Hi there,I've recently been unable to have Creative Cloud load anymore, I only receive the loading screen with "Initializing" which never progresses past this point. I've tried reinstalling the application using the instructions provided by Adobe and their uninstaller (was unable to uninstall the CC applications I use due to CC being unusable, and Control Panel referring to CC) but I've had no success. I've tried running SFC, checking for updates, reinstalling CC, checking the file system, checking DNS servers, running as Administrator, disabling Antivirus and firewall. Are there any other steps that I could take before doing a Windows reinstall? I'm hesitant to do that as I've had this computer for a while and would like to not have to start over from scratch.
On a Mac Mini M4, Creative Cloud Desktop only gives the spinning beachball, both in the menu and if the application window opens. If the application window opens, I cannot click or select any item in the window because of the spinning beachball.I cannot uninstall the applciaction, because I cannot uninstall the Creative Cloud apps, first. I have attempted to run the repair, which completes but with no effect. Booted into Safe Mode, same problems. I need to back up my stetting for Audition at the very least, and uninstall/ reinstall Creative Cloud and its related apps. Any thoughts?
I do not want to upload to the cc cloud, but the pause feature is not available, can anyone assist? Thank you in advance
Tengo una imac con Ventura 13.7.5 no tenía este problema hasta la nueva actualización de CC esta última actualización no deja que las fuentes se actualicen en mi sistema operativo, solicité ayuda a adobe pero fue todo completamente inutil el asistente se unió remotamente con mi computador hizo mil y un cosas y no pudo hacer que las tipografías se actualicen, actualmente el espacio de fuentes en CC aparece vacío, no importa si pongo agregar fuente en la web simplemente esta fuente no aparece en ninguna aplicación y mucho menos en CC, cuando las fuentes las trato de instalar desde cualquier aplicación simplemente no se instalan y la rodela de espera deja de aparecer y el proceso se cancela solo, espero alguién tenga una idea de qué se puede hacer. Algo adicional es que cuando elimino una fuente desde la web aparece en CC en fuentes eliminadas, he probado agregarlas desde CC (fuentes eliminadas) pero solo se muestra como exitoso sinembargo la fuente no está disponible en ninguna
Problem Statement Currently, on MacOS, Adobe Creative Cloud applications (such as Adobe Media Encoder, After Effects, Photoshop, etc.) create and store application preferences in subdirectories inside: ~/Documents/Adobe/ For example:~/Documents/Adobe/Adobe Media Encoder~/Documents/Adobe After Effects 2025~/Documents/Photoshop Cloud Associates~/Documents/Lumetri This is problematic for several reasons related to both MacOS platform conventions and user workflow. 1. Violation of MacOS Best Practices According to Apple’s MacOS Human Interface Guidelines:The ~/Document directory is for user’s personal documents.The ~/Library directory is for containing application settings, preferences, and other system resources that are specific to the user. Should not contain user data. Check the Apple's Library Directory guidelines. In general the Unix-based system principles, user configuration and application support files should not be stored in the Documents folde
If the user is on a metered connection, automatically disable updates to the Creative Cloud Desktop app and the individual Apps (Photoshop, Illustrator, etc.). Autoupdate is usually fine, but if the user is on a hotspot or metered network (e.g., working from home), the user probably wants to delay updating until they are on an unlimited connection. Yes, the user could turn off Autoupdate or prevent CC Desktop from booting at launch, but that shouldn't be necessary. Apps like OneDrive and Outlook disable updating by default on metered networks, prompting the user to actively enable updates. It would be great if CC Desktop worked the same way. (see this post from user marcoiosif with the same issue)
Hi, I have a question regarding my Adobe plan? Please help me. I have a paid plan with Adobe. It's a photography plan. May I know on how many computers I can use this plan? Currently, I'm using a MacBook and I have newly bought a Macmini. I need to know can I use this same plan or do I have to pay for another ? Thanks and Regards,Rasika.
I just purchased a Photoshop package. I can't see or use the Photoshop App on my desktop unless I sign into my CC account. Do I always need to sign in to the Creative Cloud app to use Photoshop? And can I use/install my Photoshop purchase on another device? Thank you
I see that my app is missing, and now I can't add a new one without risking another synching nightmare. How can I continue to use Creative Cloud? I'm worried I'll have to give it up entirely now to protect my files.
even after editing the username and name under "My account", the default settings on adobe portfolio show the payer's name on the top of the screen, whereas the payer's name and account user's name (myself) are totally different.
Already paid and installed extensions from Adobe Exchange are not displayed in Creative Cloud. This makes it impossible to manage these extensions and install them on a new computer, for example. Is there a solution to this problem?
I am trying to login to the Adobe Creative Cloud application on my PC, and regardless of how many solutions I have tried, I keep getting the Server Disconnection Error. Turning off firewall, flushing dns in CMD, resetting routers and modems, clean and repair tools, all the things they say might be the problem. I have activated a Substance 3D Educational Licence (Substance 3D for Students and Teachers), and tried login into the substance installer, still no luck. I have tried to find somewhere to get live and REAL customer support, but the AI Chatbot wont allow me to due to not having a plan? What else can I do?
Hi Adobe Team, I’m reaching out to propose a practical and user-driven enhancement to the Creative Cloud pricing model: on-demand access. While the subscription model works for full-time professionals, many users — hobbyists, students, freelancers, occasional editors — only need Adobe tools intermittently. Right now, they face two options: overpay for unused time or turn to pirated versions. Here’s a better way:Introduce a flexible, usage-based pricing model alongside subscriptions:• $5/hour for quick edits• $12/day for project work• $30/week for short creative sprints• Prepaid credit packs for flexible usage*example prices This gives users control over how and when they pay, without locking them into a recurring commitment. Why it matters:• Reduces software piracy by making access affordable and legitimate• Expands your reach into previously untapped markets• Builds loyalty and goodwill among casual users• Generates new revenue without undercutting subscriptio
Is there any reason why you guys would keep updating to the point where my system is incompatible, and not have the option to download older versions of After Effects that actually work? smh what a stress this has caused.
My system was deprecated by Apple a year and a half after I bought it new in 2019 (on clearance from the Apple store). When the AVX2 extensions came out for Intel processors the Adobe team decided to abandon customers with a lot of investment in hardware.My machine's got 24 threads and 128gb of RAM and I get notices that the new versions of the software are "Not Compatible." I know this. I've got a PC that is compatible with the fastest processor I could buy at the time. My Mac still shows all of these notices.The PointIt would awesome if there was a way to "hide incompatible updates." Maybe when a person starts an Adobe account on an old computer you can let them know that they're a pariah on the gods of tech for not trusting Apple then. As for the rest of us, the ones who would not pay $7k for a base rack mount system that was almost comparable to the system we just bought, we don't need to know that Apple doesn't support us.We also don't need to know that Adobe developer's hav
Why does Adobe continue to infiltrate and take over our machine with all these extra applications. I just want to run photoshop and lightroom a couple times a month. Why do I need 8 other apps that continutally run in the back ground and continually buggy running with multiple other instances in the background. This is just madness. All of this bloated junk and a premium price just to run 2 apps a couple times a month.
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