The official community for the Creative Cloud desktop app.
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We need Android versions of the apps for which you currently provide only iOS versions, such as Photoshop and Illustrator. I do not understand, and it makes no sense, why you would not have provided equivalent resourses to the sector of the CC community using the Android platform. Makes a paying customer feel like a "second-class citizen." When may we expect this to be added?
Hello Ideas Central,Our organisation is an Adobe customer. In IT we're users/operators of the Adobe Admin Console.It's clear to me that Adobe has no real method to provide users with notifications of changes to the systems and it's products.It would be useful if knowledgebase articles relating to assigned roles within the Admin Console were circulated to 'named users' of the console.For example, A new version of Adobe Photoshop 2025 has just come out. A notification email linking to your product resources should be sent to users with the 'Deployment' role.Another example, "we have now included the creation of flat packages for macOS to allow installations onto macOS Sequoia". There is an article that I was directed to as part of a support case I had open. The article was published within Adobe's resources late April 2024 and I had no idea this had changed.Why bother taking the time to produce resources if you're going to cast them into the void, with the only way of locating them a few
Hello everyone,Someone posted this same question a month ago, but no proper explanation was given. I've had installed Adobe cc 2018 for a while now. And just today I noticed "ccxprocess" app appeared on my Mac's Launchpad (the last icon on the below screenshot). It wasn't there before, just appeared sometime in the last few days. I ran a virus scan using Bitdefender, nothing showed up. I tried deleting it using CleanMyMac 3, but it says the program needs to be closed in order to be deleted. I have no way of closing it. Why did it just appear? What's it for? Is it some sort of virus?Does anyone have any insight into this very strange and scary phenomenon? See original discussion here.
Como puedo activar el permiso del administrador de TI para la gestión de aplicaciones en mac?
We used to have cc drive on all our pcs, recently I don't see itHow can I get it back??
For the people who find GenAI tools buggy or cumbersome, and know the difference between AI via algorithms like object select etc., it might be nice to have a version of the Adobe subscription without Generative AI credits or features/tools - at a discount. The energy cost is a factor, but also, GenAI is reportedly still largely unprofitable in most cases based on the cost of energy and cooling required for processing and training. And that's likely a factor in justifying our subscriptions continuing to hike up in price (it's not like we don't get a cost breakdown to see what money is going where). If you're a user not into the GenAI features, especially for ethical reasons, why should you shoulder some of that cost for others? I'm all for mutually beneficial things like debugging, but again - for ethical design reasons. And if you aren't using the features, your files should definitely be automatically opted out from any model training, in case they try to put that int
Hi All,Raw ... where did the crop tool go?No more listed on right strip or hidden into somehting else ...?Feb. 2025, version 17.2 Thanks
Hey,I've been experiencing an issue with Creative Cloud when saving and accessing my files after switching between accounts. I have both a personal and a school account, and lately, I haven't been able to properly load or download my files when switching. So far, this issue seems to only affect Illustrator, as I primarily save Illustrator files to the Cloud, whereas I store files for other apps on my PC. This has happened once before but was eventually resolved on its own. However, the problem has returned, and I’ve noticed that the issue persists even when trying to open these files on other devices. It seems to occur when I switch between accounts multiple times in a short period. Any insights on what might be causing this or how to fix it?Thanks! As shown below, even when the document appears to be fully "loaded," it remains stuck. I’m unable to cancel the process and ultimately can’t access my files unless I go through the browser instead. This workaround is frustrat
I have a paid account with a yahoo email username. When I try to run the exe file for any of the apps on my desktop, the Creative Cloud window opens up in an old gmail usernameI had years ago and prompts me to pay for a plan. Can anyone advise how to switch to my new username? I can't access any of the apps because of this glitch and I haven't gotten a resolution through customer service. Thanks!
Hello everyone,Recently I did the update from Win10 pro to Win11 pro, and the Creative Cloud Desktop app won't load the home panel, it only show something similiar to this message: "Loading the app is taking longer than usual. Restart Creative Cloud or restart your computer and try again."After reading this topic (and others similar to this) and after trying every possible solution (cleaning Windows, repairing system files, running CHKDSK, DISM, SFC, running Adobe cleaner tools, cleaning the registry, uninstall C++ distribution, disabling antivirus, etc.), I finally decided to take a closer look at the log file located at:C:\ProgramData\Adobe\UPI\Log\ECML.logIn the log, I noticed the following error:CExtensionManager::updateXManConfigFromCode: Can not find XManConfigThis clearly means the CC Desktop app can't read/write some files through its directories. This led me to suspect that the issue might be related to file permissions on the Adobe folders. Since Adobe relies on acc
hi, I'm using a business account for the adobe creative cloud team. there are two accounts in my account. an account has expired. the other is current. ancxal is logged in with the same mail. I can't get to my library. how can I transfer my library contents between accounts?
Mac Sequoia - 15.3.1. I was not sure where to post this. It seems I had malware. BackService which was linked to CleverFiles and Disk Drill. I don't ever remenber installing Disk Drilll. I have removed all of those but when I did a spotlight search which showed this ni-NL.json. I followed link to Utilities - Adobe CC and found this. What is all of this Firefox stuff doing in the CC app? Should I delete it all and leave the 3DI folder or get rid of that too?
I work for a government entity and I would like the ability to display my LGA console licenses via a PowerBI dashboard. My goal is to allow agencies/offices to view their license assignments without giving them console access. I'm looking at LGA account apps like Acrobat, Photoshop, InDesign, etc. And the agencies groups area already being assigned in the LGA console when we assign a license so I'm just wanting to display this information.
as u see in screenshot ACC only showing 2 menu option i tried reinstalletion but still having this issue,whenever i restart my ACC its gives me 501 error,also because of this issue i unble to access my libreries and adobe fonts
I don't want the logo there - how can I remove it? Thank you for any suggestions and help.
In Creative Cloud krijg ik de meldingen enkel in het FRANS ondanks al de rest in het NEDERLANDS is. Hoe kan ik dit wijzigen.
Hi I need help, been trying to send emails and crash reports for the past 3 weeks and got no help whatsoever. I'll layout the problem and what I've tried already. So, first of all, one day Creative Cloud stopped loading my Apps. I tried the "Repair" option, log in, log off. Nothing works. Next step would be to Unistall the App - Well I can't!! When I try to Unistall it says that I have other Apps so it can't be Unistalled. So I try to unistall Premiere Pro, and It won't let me because it opens up Creative Cloud in order to delete it from there, and guess what! The Apps never seem to load. I don't know what else to do honestly. Also it's worth to mention that I can't even you Premiere Pro because it crushes with an error, I've searched in YouTube and find an option that if you edit the preferences to open up with Windows 8 or something it'd be solved (I have windows 10), And yes it can run the program but is has like input lag and nothing really works.&nb
Bonjour,J'ai un soucis depuis plus d'une semaine sur Photoshop / illustrator / indesign et bridge. Je n'ai plus la visualisation des vignettes dans mes bibliothèques.Tous les logiciels sont à jour avec les dernières versions mais rien ne s'améliore.Auriez-vous une solution car difficile de travailler à l'aveugle 😉 Merci à vous de votre aide.
Can't Save, Save AS, or Save a copy as a jpg since updating 2/24/2025
I have a limit issue on my account, I got a limited access notification.I've tried to fix it using limited access repair software, recommended software from adobebut still the notification appears and I can't install other applications such as adobe lightroom and others. I have end session for all devices, but I still get LIMITED Access!With this problem, I can't install any application, even though I subscribed to the photography plan for 1 year. This is certainly a loss for me! I've tried various ways, but I can't fix it, including contacting the agent, but the agent doesn't even respond. Help please.
DREAMWEAVER E-COMMERCE INTEGRATION OK ! All modern sites have blogs and e-Commerce integration and Contact Forms etc. With DW this is HELL, But I did manage using SnipCart integration by adding Script and some codeand get those BUY buttons or ADD-to-CART button with product QT. and definition and the Shopping CART with paiement method (Credit or Paypal) and the CART Total on the top of my website etc.many hours of coding and testing, but it does work well once setup. But it would be much easier having all this INSIDE DW. !!Most new Website builder do have this integration. (Wappler) The assets tool bar
I recently uninstalled the 2023 versions of some Adobe apps including Bridge (since the 2024 versions were alreadt installed). Now Creative Cloud keeps opening itself up and asking me "Before we uninstall the app, please tell us if you'd like to keep or remove notifactions, alerts, interface settings, plugins and other preferences." Removing preferences may prevent them from being migrated to newer versions of the app."I have tried each of the three options: Cancel, Remove, and Keep to no avail; the app continues to start itself and ask me this. (It did it three times while typing this message, each time switching over to CC and out of this browser window entirely). Needless to say, this is causing some serious issues with me using my computer for any length of time. How do I make this stop?
Could we have a big fat chunky scroll bar for the fonts list in the CC app as per other pages in the app please. The current implimentation doesnt allow for wacom tablet users who have no scroll wheel to hand to make the scroll bar visible. https://community.adobe.com/t5/adobe-fonts-discussions/how-do-i-scroll-through-fonts-in-creative-cloud-add-fonts-not-ai-or-photoshop/m-p/15170181#M11552 Edited for poor spelling and link to fonts forum.
My Adobe Creative Cloud App is showing with this red triangle symbol. I assume there is an error that needs resolving. When I open the app, ther is also an arrow symbol on the cloud icon (see below). But there doesnt appear to have any explanation of what the error is and how to fix it! Can anyone help?
Olá! Estava trabalhando a tempos em uma identidade visual e possuindo todos os arquivos salvos na núvem da Adobe e após algumas semanas sem mexer nele, não o acho de forma alguma. Gostaria de pedir ajuda a respeito disso!Era um arquivo de photoshop salvo na nuvem.
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