The official community for the Creative Cloud desktop app.
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Hi, Given that Creative Cloud will discontinue from Feb next year, I'm wondering what alternatives anyone can recommend? We're a video editing company so the main feature I'm looking for is to share and save premiere pro files as they are updated across the team as with Creative Cloud. Have done a bit of research but am not sure where to start. Looking forward to any suggestions! Thank you
Help please! Lightroom is saying I have to start a new trial when I already have a subscription. I've had a subscription for years, and now I can't access Lightroom at all. Does anybody know a fix for this? Payment is up to date and not due until Dec. 23.
A couple of weeks ago I started getting a message at startup that CC would not sync. It was not possible to open the app. I have the photography package and both Lightroom Classic and Photoshop were working fine. Nor was there any problem in syncing photos from Lightroom to the cloud or using Adobe Portfolio. I could access my Adobe account online. All seemed to be working fine apart from the CC desktop app. This means though that I cannot update my Lightroom or Photoshop. I finally uninstalled CC Desktop using the uninstaller - I tried the repair option tto no avail. I then downloaded the desktop app exe file and tried to install it. It will not install saying "the server is not responding currently" and "error 207". I have trieddisabling my anti-virus software.I tested the activation servers - 2 logos.I received a pong from Im.license.adobe.com/vact/ping.I checked the GlobalSign Root CA certificate. I used the Limited access Repair toolI am on an un-networked Windows
Would be useful to be able to receive email or other notifications when assigning licensing based on groups (Active Directory in this case).This is a nice feature but using it would not necessarily require us to be on the portal at all times for license assignment and it is possible to overextend license assignments without knowing it for some time.
Hi World, Is anyone else having it where they sometimes need to log in to Adobe CC every day in order to use their apps? I've had it sometimes its fine for a few days and then sometimes even between shutdowns Adobe need me to sign in again on the same PC.It's really quite annoying when "but it was fine just before lunch" and the extra time required to "log in with Google" wait, , choose account, wait, "You're good to go!", continue with Premiere. Any ideas how to "trust" this PC in my account or similar to reduce/remove the need to frequently re-sign-in please?Cheers!
Enterprise account, Mac OS 13.6.1, CC 6.0.0.571. I went on vacation for a few days. Back to work, and my Creative Cloud Files folder is all old files that have been deleted, and none of the stuff I was working on before I left. How do I fix that? I fortunately have another backup and was able to access my files there. And I have mapped the CC syncing to a new folder. How do I prevent it from syncing the old files in the cloud to the new local folder? As an aside, am I correct in my understanding that Creative Cloud file storage/syncing for Enterprise accounts will NOT be going away in February 2024?
Ao tentar criar um documento mesclado a partir do documento original, nada acontece. Eu clico pra gerar e não acontece nada, não gera nenhum documento.
After reviewing the message boards I can see there is no way to download complete folders from the Creative Cloud. This needs to be fixed, it's a huge issue for a variety of obvious reasons.When can we expect an update?
Ola, instalei o Photoshop E Lightroom Cdo pacote fotografo no Mac com o Ventura processador Intel, teste grátis dos apps, porem quando abro Crea tive Cloud, não aparecem aplicativos, e aparece aviso: Você não tem acesso para gerenciar aplicativos. É necessária a permissão do administrador de Ti para habilitar o gerenciamento de aplicativos. Exclui o arquivo ServiceConfig.xml, e não resolveu.
just go creative cloud.....how can I increase text and image size on desktop app?Similar to Control + on a browser.....my old eyes can't see the small text and graphics
Hello dear Adobe friends, I need help with a situation that bothers me very much. There is a warning like the attached one on my computer screen, it never goes away, what should I do?
Hello, I have been trying to figure out why when I am printing labels 3.33 w x 3.875 height 6 labels in one sheet. They keep veering to the right and will not center where it is suppose to. I have tried scaling it in differnt ways, scooting it way over to the right and it will not stop printing it this way. I cannot seem to figure out what is happening. Help!
Hi, I cannot move the Adobe folder created when installing applications into the iCloud document folder which contains preferences and presets.This folder fills up quickly and takes up too much space in iCloud which becomes saturated.I surprisingly haven't found a way to choose a new location.Any ideas?
Hi, accidently i entered a wrong email adress and i purschaded your free trial. Now i cant turn it off and i need some help. Your chat bot can't help me with this because he doesn't understand this problem.
I have been working with Adobe Creative Cloud Console and managing it for our organization. We have about 100 plus profiles and each of them have their own admins multiple in a lot of them and have assigned the Adobe Creative Cloud licenses that each of the profiles have requested for. The admins of the profiles have assigned the users that can use the Adobe Creative Cloud licenses. We use Federated IDs and ahve about 362000 users.Given this scenario I realized that there is no way to back up the profiles and the users and admins in the various Creative Cloud profiles and the licenses assigned to them so that in case of a disaster or corruption in the profiles one can restore the profiles including the users in it and the license count and the admins?I am surprised no one requested for it and would be really greatful if Adobe can add this feature of Adobe Creative Cloud Profile backups and restore for the Adobve Admin Console.Thanks
To improve the Creative Cloud app, we're working to provide a unified view of your assets across the Adobe ecosystem. To start, you can now easily access your Lightroom photos in the Files tab of Creative Cloud Desktop. You can then take actions on your photos like opening them in Lightroom web or editing them in Photoshop. We would love to hear your ideas on how to improve this feature. To provide feedback simply post your suggestion on this thread or upvote to any existing suggestion.
Soooo.. I purchased Creative Cloud on October 17th and got the first bill of the Annual contract paid monthly or what ever it is called.... paid the secound bill on November 17th again and the day after I get a mail which says the my payment is due and that there is an issue with my payment details even though the money had been taken from my bank account. I contact the bank and they said that everything is ok the payment had been done It will just take some time until the transfer is finished you know because different currency different countries different banks ... the transfer took almost a week but I get the same mail and i don't understand why. I have only one plan and I don't want to pay twice for the same month. And so I was wondering if someone could help me cuz I believe I am not the only one that came across this problem. If someone knows how to solve it I would be greatful.
Can I use my iMac adobe creative cloud on an iPad Air or do I need an iPad Pro?
I'm running the full suite of Creative Cloud on a Macbook Pro and an Ipad, a shared library that I can access on my desktop will not show up in my library list on the ipad. There is even a notification on the ipad Creative Cloud app that I have joined the library but when I click the link it only shows my personal library. I went through all the suggestion on support chat; reinstalling the app, checking for updates, logging in and out but no luck. Until this is fixed I will have to copy all the assets to my personal library and use that instead which won't be ideal for everyone else in my company. Thanks
of course i assume adobe wants updates to the latest version, granted.however, my creative needs require more than 1 version of certain apps.that said, it is extremely unhelpful that, in 1 context, you title the apps 2024, 2023, etc by year,but then in another, in CC updater, you just put the version number, WITHOUT the year.it forces the user to figure out which is which, when the solution is just as simple as putting the full app name, including year in the namethis is feedback to make CC more user friendly - it is currently not helpful in this.users are paying you every month for a subscription, so the least adobe could do is make updating easier by displaying BOTH version and full app name. in this respect, adobe is out of conformity to industry standards, which is unprofessional.please display both in the CC updater.thanks in advance.
Bonjour à tous, Je souhaiterais me connecter à mon compte Creative Cloud sur l'ordinateur de mon compagnon or celui-ci possède un ancien compte duquel il est impossible de se déconneter depuis l'application : une fenêtre s'ouvre pour inviter à l'achat d'une offre qui ne peut être close. Nous avons désinstallé l'application, l'avons réinstaller depuis mon compte mais quand nous l'ouvrons surson mac, c'est à nouveau sa session qui s'ouvre et ce même problème qui recommence... Que faire (pour pouvoir lui piquer son ordinateur ?) Vous remerciant par avance de l'intérêt que vous porterez à ce message, je souhaite à tousceux qui m'ont lu une très belle soirée.
I'm trying to deactivate CC, Photoshop and Bridge to go to a new computer. Deactivation advice says to click on "help" and then "deactivate." There is, of course, no "help" on any of the screens I can find. The "help" in my CC page is distinctively unhelpful. Any suggestions?
Guten TagDie Werbung, auf der Startseite, geht nicht weg, ich kann nicht arbeiten.
After an update my Adobe Creative Cloud no longer has an icon and I can't access it anywhere, although I see it in my install/uninstall programs.Do I need to uninstall/re-install Adobe Creative Cloud? And if so, will it also uninstall/re-install Photoshop and Lightroom?Your help is greatly appreciated.Sharon
I have the Creative Cloud photography plan and currently have installed Adobe Lightroom Classic, Photoshop (both the release and Beta versions), and Acrobat Reader. My PC runs on an Intel i5, 64MB RAM, and Windows 11. I use JV16 Powertools to keep the registry as clean as possible. My anti-virus is from ESET. My VPN is NordVPN. All of these are fully up-to-date. My boot drive is a Samsung 970 EVO 1TB SSD.One of JV16's functions is the ability to see how long it takes for your PC to start and which programs (I refuse to call them apps!) are slowing down that process. Today, that time was nearly two minutes, and 93-94% of that time was due to various Adobe programs, and this is about as bad as it has ever been. Normal times as of late range from 79-90 seconds. On this PC with a reformatted c:\ drive and a fresh Windows 11 installation, this took 39 seconds.Do these sound like normal bootup times? Is there something I can do to improve them short of upgrading my CPU to an i7 or i9?&n
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