Creative Cloud Services

I have been working on graphical assets in my CC library that we share across teams, and this morning, my library has reverted back to a previous state. I lost a lot of work. When I now open files with links to newly created Library assets, those links are missing.Why does CC Library revert backward, obliterating recent work???

Hi, for some reason, my 100Gb cloud storage is saying it is full and that i need to ugrade, but thre is nothing in it - I have actually emptied it in an attempt ot see whats going on but it is still staying its full. anyone know whats going on here?

Use case: I have a personal account and a work account. Because Adobe CC disables features when I switch accounts I've had to go back and forth to use some features in from my personal account that aren't available in my work account. Pre req: Have two different accounts with Adobe. Each account has different or slightly different apps/plugins/fonts/etc available to the user in account 1 vs account 2 Repro:Sign into first Adobe CC account Launch and use differrent or same tools as account 2. Sign out of account 1Sign into account 2Launch or use different or same tools as account 1Sign out of account 2Adobe CC now hangs showing screen below.Short term resolution: Quit adobe CC and re-start adobe CC. Waste 2 minutes while adobe CC figures itself out. -- 

I have a library set to custom sort. When I drag a group of images in to the library why doesn't it just add them to the end of the library group - instead it shuffles them. Is there preference somewhere I can change?

It appears all .pdf files downloaded to my laptop also go to the cloud.  How do I prevent that?  I want them downloaded to my laptop only.

Hi! I've seen some element of my problem addressed in different posts, but I couldn't find where it was successfully addressed. I am attempting to manage my brushes in Adobe Fresco on the newest version of IPad. However, on opening the Creative Cloud App and navigating to the "Libraries" tab in files, not only are no brushes visible, but no files are visible period. Also, on trying to test functionality by creating a test folder, I was prompted that I couldn't add to my library. All apps are up to date, and my internet connection is strong. I am also signed in under only one Adobe ID. Below are screenshots, first of my library with no content visible, then showing my attempt to add content to my libraries, which prompted an error message. Would love any helpful pointers, thanks!  

I posted a new set of images today. In the past, they automatically appear on my Adobe Portfolio site. Today nothing is appearing on the Portfolio site. I can't find any new settings or figure out why this is happening. Does anyone know how to get my images from Behance to appear on my Portfolio site now? Thanks in advance.See new image hereBut it's not showing here 

A portfolio for a designer is his life story. Adobe users shouldn't lose their Behance portfolios for a basic user experience failure like the one I report below. A brand creates its values and mission to guide its decisions and maintain its essence. Unfortunately, Adobe is forgetting these very valuable basic principles.I created my Behance account in 2007 before the brand was acquired by Adobe.I recently purchased a year of Adobe Creative Cloud for Teachers. For this new account, I had to use my teacher's email. This purchase created a new account and a Behance user was automatically added. I don't need a new Behance account added to my Creative Cloud. I confess that in my moment of pure stupidity I got confused and deleted my 2007 Behance account instead of the new Behance CC account.Realizing my huge mistake I sent a message to Behance and the response was simply:- we can't recover your account and "Sorry about any inconveniences!". Is not fair I lose 15 years of my

Bonjour, j'ai un stockage de 1 To dans mon plan. l'App CC me dit que le stockage est plein alors que mon dossier synchro n'est que de 360 Go.j'ai tenté de vider completement le stockage (dossier de sync + corbeille + librairies) et l'App me donne toujours 517 Go d'occupation.j'ai tenté le reset de l'App CC. pas concluant.Merci de votre aide. Hello, I have 1TB storage in my plan. the App CC tells me that the storage is full while my sync folder is only 360 GB.I tried to completely empty the storage (sync folder + trash + libraries) and the App still gives me 517 GB of occupation.I tried to reset the App CC. not conclusive.Thank you for your help.

I like other photographers have Photoshop and Lightroom on my Laptop and my Desktop.   I recently went away to a remote location and Photoshop wouldnt work as I couldnt connect to the internet.  Yet I had used photoshop the day before I went AND I was "signed in" to Photoshop.  The same thing screwed up a photojournalist friend in his recent trip to Cuba... lightroom wouldnt open. I have googled this and found that this is affecting many.  I called Adobe help who suggested I bought the now pre-historic Adobe CS6 as this is the only way that you can guarantee it will work off line. The Adobe developers it seemed that the only way it will work off line is if one takes the action to sign into Adobe Creative Cloud "once in a while".  This is BS made up by developers who have never left their desks. I am now looking for an alternative.  Clearly for Adobe the customer comes last.  Feel free to moan to Adobe, the only communication I am i

Hello, I have been looking on forum for the answers, but nothing helped. Every time I want to start any adobe program I end up with an error 205. Ive turned of my antivirs, firewall and tried other ideas, but nothing helps me.

Bonjour,Je cherche à changer l'emplacement du dossier Synchronisation, suite au fait que la synchronisation ne fonctione plus Apres création d'un nouveau compte utilisateur sur Mac OS 12.4 et migration des données l'ancien compte vers le nouveauDéja tenté la réinstallation de l'application Créative Cloud Je fait > Déplacer le dossier Creative Cloud FilesVous êtes sur le point de modifier l'emplacement du dossier Creative Cloud Files. Toute synchronisation sera suspendue jusqu'à la fin du transfert. > Je clic sur Déplacer > Et là j'ai :Impossible de créer le dossier Creative Cloud FilesImpossible de créer le dossier Creative Cloud Files sous /Users/xxx/Adobe Creative Cloud Files.Continuez à utiliser application sans synchroniser les fichiers ou restaurez le dossier à partir de la sauvegarde en ligne. > Si je clique sur restaurer > rien ne se passeCela affiche le même message Avez-vous une idée ? Merci

I have been trying to resolve a significant issue with my account (where my storage was dropped and my entire Lightroom library has disappeared) for a month and a half. The ticket was escalated 30 days ago, and I have called twice a week trying to get a resolution on the issue to no avail. This is the most frustrating customer service experience I have ever had. Any advice?

I have paid plan for workgroups. 3 participants connected. But we don't see each other's files saved in Creative Cloud. The file settings even have access for members of the working group.Why can't participants see the files in the creative cloud?What can be done to make it work properly?     

Bonjour,Ayant avec ma société un abonnement à Adobe Créative Cloud complet, j'ai répliqué l'installation sur mon ordinateur portable pro pour pouvoir travailler de chez moi.Mon pproblème :La syncronisation des fichiers à mon bureau est OK, sur mon portable pro KO, depuis 4 jours.J'ai effectué le mode réparer du logiciel en le lancant via les paramêtres applications windows.J'ai bien sur vérifié si les parametrages de CC avait changé, non...J'ai voulu supprimer l'installation pour la réinstaller, mais il me dit que des programmes adobe sont encore installés, ce qui est normal...Que dois-je faire ? Une solution ?Merci pour votre aide.

Hi All,  I have been having this issue for a week and I am now stuck and Adobe support doesn't seem to be able to help me. I had "personal" account on Adobe then I decided to make a "business" profile with the same email address. I have an active subscription on the business profile, but nothing on the personal one. Since last week, even if I log on CC Desktop app with my professional account, it says I have no subscription. I have had 5 chats so far with adobe and they did so many things on my mac without solving the issue. I then tryed to log in with my colleague account (she has personal and business profile too) selecting the business profile and even with her profile I have the same issue. I can't use any application it just gives me te option to "try" or "buy" the application I want to use (with my profile the trial has expired too so I can't use it anymore). Did anyone here have the same problem? how do I fix this? I am on Mac OS Monterey 12.4 Thank you all f

bonjour, depuis mon adhésion à creative cloud plusieurs applications fonctionnent mal, que faire ? jean francois15A7

Bonjour, Je ne sais pas quelle mauvaise manip j'ai pu faire mais ce que j'enregistrais sur mon bureau file désormais dans le cloud et ça ne me plait pas du tout.Comment faire pour que le "cloud" n'avale pas mes dossiers ou cfichiers.Merci

I recently Purchased Photoshop 2022 which requires Creative Cloud.  I learned that my computer didn't have enough disc space, so I cancelled my subscripion and uninstalled the Photoshop.  When I attempted to uninstall CC it wouldn't let me, warning that I had other programs? apps? that required CC.I didn't have CC prior and have not added any other apps so not sure why the warning. Can someone help , suggestion for how to Uninstall CC?Thanks

Older versions of the CC desktop app allowed users to toggle the Adobe Cloud Sync option, many of us would like it back.I'm fine with Adobe pushing its SaaS as long as its not a requirement and able to be disabled. There was an anti-user choice in removing the sync option and leaving only the pauce/resume sync section. I don't need ANOTHER company's cloud service daemon running in the background using my machine's resources. Now I have to deal with a random folder I don't want and can't hide without doing Windows registry hacks taking up valuable real estate on my quick access bar.

Me too I can't sign in needed a new password

I'm honestly at a loss here. I have my computer set up to run NOTHING related to Creative Cloud on boot. Earlier, I open Photoshop (NOT CreativeCloud, NOT an installer... Photoshop.) and use it for seriously less than 5 minutes to add a label and a header to a static, still screenshot.I then take a screenshot of THAT (meaning I didn't export it, I didn't even open a save dialog), paste the results into Slack, switch back to PS and close the application, selecting Don't Save on its way out. A few moments later, I note my processor seems ate up about something. I open Activity Monitor and I have SEVENTEEN Adobe processes eating close to 20% of my CPU and a half GIG of memory!? For WHAT!? I have it set NOT to auto-install updates, so that's out... I have never run CC intentionally or voluntarily in the first place... I haven't given ANY Adobe App permission to view ANYTHING on my drive beyond ONE (currently empty) folder, so it's not indexing anything (and I use the classic star

Hi adobe fam, I have been trying to install and run Adobe CC but keep getting these error messages. I have uninstalled and reinstalled at least 5 times, restarted my computer many times, and still keep getting that error. Please help..

Hi, I noticed that I'm unable to view my synced files that I've uploaded to my Creative Cloud - even when it says I'm offline I have access to the rest of my adobe account when I use the internet (from https://creativecloud.adobe.com/), and my internet connection is fine. Whenever I try to access these files through assets.adobe.com it gives me a message saying "You’re offline, so no files are available. Connect to the internet to access your files stored here." See attached image below.  Some help would be greatly appreciated.  

In checking system information, I discovered there are 24 unsupported, 32 bit items in my system library, ALL are Adobe items with last updated dates between 2012 and 2015. (see attached list)These items might be the cause of some recent issues on my Mac and they need to be removed.Can I just delete the items without causing harm?