Creative Cloud Services

From what I understand, the Cloud is for basic file back up. But when I upload my Preferences and Workspace settings, where am I uploading that info to? And can those files be confirmed and or are in a folder I can see? ....also, if I turn syncing off, does that affect Pref and Workspace uploading? Thanks!Letty

Hi together, that's all I get when I try to list my activated fonts from Adobe Fonts in my Creative Cloud Desktop App. German Windows 10 operating system.     This "Adobe Fonts are about to load" message will show for hours and will come not to an end. However, I can see my activated Adobe Fonts when I'm logged in at https://fonts.adobe.com/ .   Logging out and in to the Creative Cloud Desktop App will not help. Also a restart of my machine will not help. I have no idea how long this issue already persists. I rarely use Adobe Fonts. Can only tell that I see this issue for about a week or so.   The issue is not critical for me, but I wanted to show my students how Adobe Fonts are actually working. As it seems this is broken. At least for me. Or is it a problem within a specific region? I logged in from Germany.   Thank you for any hints.   Uwe Laubender ( ACP )

Hey folks, I have an issue with Adobe XD and Creative cloud Platform. XD dosn't get the updates trough the Creative Cloud Platform: if I open the creative Cloud I see that everything is up to date (but it's not).  For the last year I've unistall e reinstall it every time but is very annoyng. Is there a fix to this? It happen only with ADOBE XD.  My version of adobe xd is: 34.0.12.33 Creative Clous Dync 4.3.63.1 Here a screenshot of the issue:   Thanks in advace  

Hello,  a previous contractor signed up for Adobe PS Creative about four years ago and left the company in 2018.  No one has used the account since then.  Also we have not been getting yearly email notifications about the renewal since 2018.  It was caught during a yearly audit of expenses.  I have gone ahead and cancelled the subscription but can I get a refund please for the last three years.

Forced to login again to USE Photoshop 2020My subscription expires Apr 6, 2021CALL ME ! ! ! . . . your product per everyone I have talked to is ' suppose ' to work for 120 days disconnected from the INTERNET - I am leaving in a week where I will be OFF Grid ( not everyone sits at a desk for a living and some even travel oversea(s) - SEE : No Internet Access ).  My system currently has been online HOWEVER - I was still FORCED to relog on - THIS CAN NOT HAPPENTHIS product feature is NOT ACCEPTABLE AS IS

I noticed Adobe Rush is only allowing my students to do 3 projects. How do I get around this?Thanks,Patrick Morrow

I had an Adobe Spark project that has vanished from my account. When I click the link it gives an error. Any ideas for me? Thanks, Patrick Morrow

Will Creative Cloud still sync if I quit the app from the menu bar? I have a Mac, and once I look at the menu bar icon, my only choices are hide or quit. Do I need to leave Creative Cloud running in order for it to sync? I’d like to quit, but not if that would cause Creative Cloud to not sync!

Hi. Anyone also having a problem accessing the published links? 

When I click on the Adobe Spark link on Facebook it goes to a blank page that just says "no healthy upstream." Any idea how to solve this?

Hello,This software will not allow me to work in Adobe Post. It tells me something went wrong when I try to add a template and then reboots? Please advise.Thanks,Patrick Morrow

How do I find out a files folder owner's contct / e-mail?The other person doesn't remember what email they've used with Adobe Creative Cloud and I need to share more files with, but I don't how to retrieve or invite him to other folders. Suggestions? Thank you 

Hi Is anyone else having problems publishing content from Spark?  I have tried across three machines, two browsers, two different accounts.  I have from both my workplace network and my home (general) network and it will not allow me to publish (I have never had any issues before). I am on the free account.

Trying to access my Spark presentations and it reads "No healthy stream" when I click on the hyperlinks?  

Bonjour, j'aipartagé une page spark dans une newsletter et je reçois un message d'erreur quand je veux l'ouvrir "no healthy upstream" alors qu'hier le lien fonctionnait très bien ... Quelqu'un  à une solution ?  Si je duplique c'est pareil Merci,  

My clients are getting the error when trying to view my Adobe Spark pages: upstream connect error or disconnect/reset before headers. reset reason: connection failureI posted in an online Facebook group and others are receiving the same message 

I show two Creative Cloud icons in my notification area. I wish to remove both. They behave strangely.The black and white one has no name, but launches Creative Cloud. The color icon shows the name "Creative Cloud" when the mouse point hovers over it. But clicking on it does nothing. In any case I wish to remove both.  Pic attached.Going to Personalization -> Taskbar -> Notification does not give me the option to remove these icons.Thanks,

I have had multiple instances of the Adobe CC app shutting down or logging me out while my mac is asleep and then causes all the apps to close. All open and unsaved documents then have to either be saved as is or lost. There is no option to save as or cancel the cascade of shutdowns. On top of that, the CC app then ends up in an infinite load situation and only recovers once I force quit and log in again.  I have spent hours with Adobe Support on this and they have not managed to do anything except cause issues with my Finder app which had to be fixed by Mac Support.  I am at my wits end. Has anyone had similar issues and found a fix for this?

Hello, my question is: why I can't open my creative cloud, he keeps charging endlessly. And when I try to uninstall I can't do because why do I have to uninstall apps, AND when I try to uninstall the apps he do NOTHING, I try and he ignore. (and I uninstall in control panel). Please help me I work wi photoshop and illustrator and I can't use them Adobe creative cloud is required to resolve this issue, but it was not found or is corrupted Download and install the creative cloud again at (is what the message of the pixture say)

Hi folks. I just got 1TB of storage through Creative Cloud and went to upload a few hundred GB of data by moving them from their current location on my pc to the Creative Cloud folder on my pc. Things are moving exceptionally slowly though - I'm only getting about 1-2GB uploaded per day. That's insane. After testing with speedtest.com, my upload rates from my ISP are ~25Mbps normally and 1.77Mbps while I have file sync enabled. In CC, my upload/download speeds are uncapped and set to 100%, so it's not that. Any tips on what's making this run so slowly?  My CC Files folder is located on an external hard drive (WD Elements 4TB Portable), but I don't think that's the bottleneck. Over USB 3.0 I can usually get between 50-100MB/s write speeds.  Thanks for the help. 

I recently moved the folder location for CC files from one hard drive to another (using the Creative Cloud app), and it appears my files are now syncing indefinitely. Creative Cloud was able to recreate the "Creative Cloud Files" folder on the new drive, but the folder remains empty and "Syncing" doesn't display a number of files or percentage (even after sitting idle for 2 hours). Here are a few things I have already tried that did not resolve the issue:restarting computerrestarting Adobe CCending all Adobe tasks and restarting Creative Cloud apppausing/resuming syncdisabling and re-enabling sync (the check mark next to Creative Cloud Sync in Preferences)delete options.tix file (Command Prompt failed because file was missing from path)Here are a few screenshots, but let me know if there's any additional information I can provide that might be helpful.

Hi! My name is Ana Isabel Herrera. I´m working on my Thesis project call “The impact of Artificial Intelligence in the design process” ... And I was wondering, if any of adobe tools implement any type of AI, machine learning or deep learning? Are they developing any kind off new app that will help us designers, work with the help of first-hand AI software?? I really will like to know! Thank very much! Greetings from Guatemala!

Hello -  I installed Big Sur today. After I installed it, I lost access to my external hard drive. I don't even have an External option in Disk Utility. I tried restarting my computer, plugging the drive into different portals, etc. I also tested it on a PC and the files are still on the drive. It worked earlier today on the Catalina version. Any help is much appreciated. 

I can't use fonts. The fonts are "downloaded" in the app. Downloaded in Settings. But I can't find them in ICLOUD. I can't copy them to the app for use! How do I find these fonts in iCloud?

Hello! Im here to ask about the natgeo and adobe partnership. I registered myself to get the 24month subscription but a couple days ago it says the subscription has ended. Im Indonesian and i dont have any active paypal account or credit cards. How can i activate the account without using those? I heard that we can  use our KTP (identification card) but i dont know how to 😞