Creative Cloud Services

This is not just about premiere, but also after effects, photoshop, etc, the whole adobe ecosystem.. i was doing a live event, and needed to send out an image which i did through premiere in this case, with a blackmagic output. The software constantly quitted on me, and gave the prompt "do you want to save before quitting?" or something like that, and i didn't have any options to stay in the software. After quitting, i needed to login again, fill in a varification code which is sent to my email, and after starting the project again, after a couple of minutes, it happens again, and again.  what the heck is going on? Nobody else was signing in, which was confirmed everytime i needed to login again. I didn't see any other account being logged in.  Back at the office, my other account (we have 2 at our company), does not seem to have these issues, so okay, could be bad luck, there must be something going on with my account. But it was a live event. T

Just to take a poll.

If I cancel my subscription to the Photography plan, will my Adobe Portfolio Projects get deleted or only disabled? I heard it gets disabled, but I wanna make sure I won't lose my projects.

Bis gerade eben wurde noch alles richtig angezeigt, aber nachdem ich für eine Seite einen anderen Seitenhintergrund hochgeladen habe wird plötzlich der Seitenhintergrund nicht mehr füllend oben platziert sondern mit einem weißen leeren Balken an der linken Seite über dem Hintergrund. Er wird quasi seitlich abgeschnitten. Neu hochladen und löschen hat nicht geholfen.

I'm trying to load a video smaller than 1GB but it doesn't work.Error message: An error has occurred. Please refresh the page. Refresh the page

I know I'm late to the party, but 3 projects i created in Spark Pages have dissappeared.  Can they be retrieved? 

Hello, some files from the cc library do not appear in the programs (I use it most often PS, ILL, ID).  They are all visible in the library on the CC desktop or on the web assets.adobe.com/libraries  but things are different in the programs. Sometimes some elements do not appear in photoshop and sometimes in Illustrator. The strangest thing is that usually only 4 elements from the library appear, and those are those that are visible in the desktop cc thumbnail or Adobe Express Library thumbnail or web librarry assets thumnail . I am attaching screenshots of what it looks like. In this case, no files appeared in the photoshop folder, as you can see, only those 4 files that are visible on CC Desktop thumbnails or web libraries appearedI tried clearing the cache of the libraries folder but it didn't help. Has anyone had similar problems?

I'm having issues with the creative cloud sync. My boss recently moved over all our files from Dropbox over to Creative cloud. Before I had no issues. Now I am being given 3 hour or more syncs just for simple files. Please can some one help!

Hi,Please respond, my Behance account has issues since 19th of March. Sent a message to this address <support@behancenetwork.zendesk.com> dozens of times.I will try to explain the exact problem. When press the like button it behaves normally but when you refresh it is unliked automatically. I googled everything and couldn’t find any related problem anywhere, I searched through forums, blogs and Adobe FAQ_s, but Nothing! I tried with Safari, but nothing changed, I deleted Chrome then reinstall it, I deleted all the extensions on Chrome, still nothing! I have nothing left to do! This is really frustrating that I’ve been trying to contact Behance Support for 4 days and I didn’t get any kind of help.<support@behancenetwork.zendesk.com>

  Whether you're an experienced professional or an average user, time-saving technologies are essential for productivity. With Adobe Express, you may now use the features available in Acrobat Pro DC in the form of Quick Actions.   What are Quick Actions? Quick Actions are streamlined tools designed to expedite common tasks and enhance your workflow efficiency. From converting files to merging documents, these actions simplify complex operations into single-click solutions, enabling you to accomplish more in less time.   With Adobe Express, whether you're editing a PDF, Converting your files to JPG, PNG or PDF or organizing your documents and many more, these time-saving features are readily available, empowering you to easily achieve your goals.   Quick Actions in Adobe Express: Convert file format of images Edit PDF text and images Combine files into a single PDF Organize pages into a single PDF To learn more, click on the link about Quick actions in Adobe

  Are you wondering where to go to learn how to use your Adobe products? Adobe has a great resource where you can find video or text tutorials and sample files for learning all our popular products. Creative Cloud Learn is a great resource that we update regularly. Be sure to check it out to learn about our products to help you get the most out of your creative journey!   Begin your learning journey by selecting the product of your choice and indicating the tutorial type, skill level, and duration to find tutorials of common tasks and workflows.   Visit Creative Cloud Learn today to embark on your creative journey like never before.  Hey community! Upvote this post if it is helpful, and leave a comment to join the conversation.

I just got a brand new MacBook Pro and installed Adobe CC but for some reason I cannot relink or place anything in InDesign anymore. It does a spinning color wheel for a bit and then just does nothing. I've tried older versions of InDesign. Tried resetting the InDesign preferences. Tried alternate ways to relink or place. Still no luck. Any advice on how to fix this? It's really frustrating me.

Hi, I want to add a navigation menu in the footer of the web page. I would like to know how to add code or text with link in the footer, so that it is something like in the picture.     Message title edited for clarity... Moderator

I've created a website using Portfolio, and I'd like to include social media icons. It appears that I can either include them in the navigation bar, or in the footer. Unfortunately, when I click the option to include the icons in the navigation bar, the icons appear on a line below the nativation, rather than in the same line as the navigation bar. How can I fix this so that the icons appear in the same line? Ideally, I'd like the icons to appear alongside of the site Header, but I can't find a way to do this. Included below is an image of my site, and another image showing how I'd like the icons to appear.

Hi, All my version history for one of my cloud files has vanished. It had about a year of collaborative work which is not lost. I read several posts regarding this issue from the previous years and it seems there is no solution to it. Could someone please help?     Windows 10 EnterpriseVersion: 22H2OS build: 19045.3930Windows Feature Experience Pack 1000.19053.1000.0

Does anyone know if there is anyway to recover a file that you've been saving to creative cloud that suddenly dissapears? I have been working on a file for three hours and rountinley saving it to creative cloud but when I closed the document, I realized that the file hadn't been updating or saving any of the progress I had been making. I am extremely frustrated and dissapointed in the issues I have been experencing with creative cloud lately and if anyone could help me, it would be greaty appreciated. *screams*

Hey everyone- I am an illustrator who uses photoshop for work daily, i'd been storing my psds in the creative cloud without any issues until today. I opened up photoshop and it was having trouble synching, I restarted and logged back into my adobe ID to access photoshop (I usually dont have to do this), and then when I had successfully logged in, all my creative cloud files were gone except one. They are not in the deleted files section, my recycling bin, or the archive.I have tried uninstalling the CC and reinstalling, I have deleted duplicated CC folders, and I contacted adobe support over the phone, they were also unable to do anything.Let me know if theres anything I can do to get my files back.Spencer

Adobe has a history of treating the windows user disk as a gigantic trash with supposedly unlimited space. They don't have a strategy for space management and just pile up stuff on top of each others without a vision that would help users saving disk space properly. I only use Photoshop and Acrobat Reader and yet i have about 20Go on my disk just from Adobe, this is riddiculously high, no features could possibly justify that much space usage. I don't think Adobe is a good tech company, they accumulate technical debt and their developers seem to only focus on the surface features and not structure and refactoring.

Hello good people : )I have subscribed to CC since 2012 and have an active 'All Apps' plan.  Starting yesterday Illustrator 21.0.2  nor Muse 2018/2017 (Windows) will no longer open, but throw a "Renew Your Subscription" warning.  Why does this matter?  Illy 2017 is not only quick but can open one of my clients AutoCad files.  There are some archived Muse projects that need to be available for reference.  We each use our tools as needed, right?  I NEED these legacy apps back. How to fix this issue?Thanks for any feedback and have a glorious day!Jeffery 

after running out of memory in the cloud, I deleted some of the files that were there and showed that there was no space, I removed the folders to the desktop and returned to the cloud and everything was deleted Even after I increased the memory they were not restored to meAnd it shows that the folder is used for me 102 GB but it is almost empty I want to restore everything that was there 

Hi Folks, I have a QQ: When I sync my photos from LR to my Adobe Portfolio website, and have the images added to the collection in the RAW/DNG format does the file get uploaded as the RAW/DNG or a smaller version of that image file? So, if I go to my portfolio website, the images are uploaded in which format (source format or is there another format that portfolio site builder converts the RAW/DNG files to)? Question comes in from the security point of view, just in case someone tries to save or pull the image from my portfolio would it be watermarked or low-res file (only if they are able to do that) or it's not possible to download the images at all? Hoping to hear on this soon. Regards,Nick

Hallo ich habe das Problem das meine Creative Cloud nicht mehr korrekt lädt, wodurch ich Photoshop und Co nicht mehr installieren kann.Ausprobiert habe ich bisher: Deinstallation  aller Adobe Programme inkl Creative Cloud. Danach Neustart. Es konnt weiterhin die Meldung das das Laden zu lange dauert. Die Cloud erneut deinstalliert und danach alle Adobe Reste von Hand entfernt (Registry, Programme-Verzeichnis, Nutzer-Verzeichnis). Danach Neustart und neuinstallation. Hat auch nichts geholfen Was kann ich noch machen?  

i am having the same problem. i recently upgraded my creative cloud plan. the option outlined above does not work for me as the download fails when i attempt to download it to my desktop. any new solutions to this issue. 

i have a problem that I payed for a students plan subscription and added a wrong email during paymen t, now I cannot enter the account. What should I do or how should I fix it? 

Hi,I have different collections on my porfolio, each collection with different pages.When I click on the title of a collection I see page photos. The problem is that depending on the collection, the page photos can appear at the top of the page, or lower with a blank space.  I would like the page photos of each collection page to be shown at the same level/height when clicking on each collection. How can I do that? I have checked everywhere in the menus but cannot find any adjustment tool for this. I hope you can help me!Thanks in advance!