Creative Cloud Services

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I would like to report a very annoying bug. After the latest windows 11 update i keep getting long broken Creative Cloud Files Personal Account icon in my Windows Explorer ( with very long name ).I've deleted the icon in windows Registry but it keeps popping up. I've talked with the support and removed the CC app on my PC and installed the newest version, but the icon keeps poping up every time i restart my PC.Any solution for this? Thank you!

Hello, I am a teacher and our institution give us an account attached to our email so we can use all adobe apps. My question is... When I use creative cloud apps with my teacher profile, can I use the personal storage? So no files are shared with the institution?I would like to use it for personal use just to learn, and edit some personal photos. I can't afford an account for myself.Best Regards.

Mich stört der Creative Cloud Ordner auf dem Desktop. Leider kann ich diesen nicht auf herkömmliche Art löschen. Wie bekomme ich den von meinem Desktop weg?

Adobe will no longer sync CC files effective Feb 1st, but the files on your local PC should not be affected. However, all the files on my local computer are now all gone. Unfortunately, I was unable to backup my files, which is my work from the past 10 years. Can somebody help me? The Virtual Chat is no help. 

Hallo, der Dienst mit den synchronisirten Daten wurde ja jetzt eingetellt. Ich hatte davor alle Daten schon entfernt. Ich kann jetzt nicht nachvollziegen wieso noch 16% belegt sein sollten. Es werden auch keine Daten (die insgesamt diese Größe aufweisen) angezeigt. Weiß jemand wie sich das erklären lässt? Ich hätte gern alles restlos gelöscht.  

Hi all — Does anyone know how to completely get rid of Cloud Storage in the Creative Cloud app? Occasionally I get a red exclamation mark in my desktop toolbar which means it's not syncing properly. I've never used Cloud Storage and never will and so just want to completely disable it for all my CC apps. Not within the apps but the storage itself so I don't have any error messages again? Thanks

I've been using Lightroom CC ever since it was published, my entire photo library is in it's cloud. I need to  buy a 2TB plan, but since Adobe is not available for direct purchase in Serbia, my subscription is via Apple's App Store on Mac.  There, I only have an option for a 1TB plan, monty or yearly: Adobe's chat support directs me towards Apple support, Apple support directs me towards Adobe, which is more reasonable, it's their app.  The only "solution" I got from Adobe was to make a new account in a different country and then they will be able to help me upgrade my storage, but I'm using this account for over a decade and that seems like a very patchy solution that I don't trust.  Does anyone have an idea how I'd be able to upgrade my storage on my account? 

I do not understand why the name of the local Creative Cloud folder on macOS (14.3.1) is no longer "Creative Cloud Files" but follows the following pattern:Creative Cloud Files Personal Account <emailaddress> <string_of_24_uppercaseLetters_and_numbers>@AdobeID Since when is this and why has it to be so? It bothers me to have such a long name in the Finder's sidebar...

Since today, I can't log in.. not in the creative cloud cloud app, not online...Who knows what to do? I always get this message: 

This error just presented itself this morningWhat does it mean?  Has anyone else experienced this how does it get fixed?  (PC, Win 10, 64GB RAM, I-7 Quad Core, 16TB of storage)  

I use both Lr and LrC and as part of their installations, Adobe installed Creative Cloud.exe. and set it up to run when Windows 11 starts up, so it is always running in the background. During tax prep season (now) I use HR Block tax prep software, including H&R Block Business 2023. When I started this program I was getting frequent crashes, sometimes with a diagnostic, sometimes no diagnostic. In the latter case the program either disappeared or just stopped running requiring that I kill it with Task Manager. Sometimes the diagnostic said the file containing a saved return was corrupted. It is noteworthy however, that the failures took many forms and occurred in different places in the program but didn't take long to start happening once you opened the program. I then engaged in a very tedious debugging project, starting with a "clean boot", which requires disabling all services and disabling all startup programs. Then I reintroduced them by using either a one-at-a-time p

Please add this functionality. This is standard behavior for all navigations.

Hello. I am using adobe portfolio and would like to create a drop down navigation menu for one of my pages. Here is the example: I have three pages : Work , Play and About. The work page has three projects. The Play and About page are single pages (not what im concerned about). However, when I click on the work tab I am brought to my home page which lists three projects. When you click a project, obviously you are redirected to that project. Now when on that project page, and you hover over the work tab in the nav bar, nothing happens. When you click it, you are brought back to the home page.   Is it possible to create a drop down menu in the nav bar that highlights the sub pages within a main page when you hover over it? So im viewing project 1 and i want to view project 2. Rather than clicking work, being redircted to home page, then selecting project 2, I want to hover over work tab in the nav and have the option to select a different project from there.. is this

I  am using the AEM cloud sdk version and there in crx-quickstart I created install folder and pasted the .far file, but when I am nevigating to /content/dam/formsanddocuments-fdm, I am getting the below error. is there anyone else faced the same issue ? how can i fix? I am using jdk 11.0.22 and maven version is 3.9.6

I am using the AEM cloud sdk version and there in crx-quickstart I created install folder and pasted the .far file, but when I am nevigating to /content/dam/formsanddocuments-fdm, I am getting the below error. is there anyone else faced the same issue ? how can i fix? I am using jdk 11.0.22 and maven version is 3.9.6

I've had my site up and running through Adobe Portfolio for three months now, without issue. I woke up this morning to the following email:   We've detected a possible issue with the DNS setting configurations for your custom domain name (with my domain name inserted here) on Adobe Portfolio. Please check and remedy by following the steps here. If you no longer use Adobe Portfolio, you can disregard this email. To avoid receiving other warnings about this issue, please remove your custom domain name from within your Adobe Portfolio Editor > Settings > Domain Name.- Adobe Portfolio TeamIf you have any questions or concerns, please don’t hesitate to reach out to our support team here I logged onto my adobe profile and couldn't find any notifications in my main account or my portfolio account. Sounds like a phishing scam to me so I'd disregard, but I have an important conference coming up and need my website to work. I want to make sure I wont have any issues in the near f

I can see in my desktop app that synchonizing services will be stopped? I pay for this service? And now it will be stopped without any compensation?And where are my files going? 50GB hours of work? Dear Adobe: raising prices and cutting services for loyal customers without proper information how to handle is - at least to say - a not very consumer friendly way to work.

Somebody tell in normal language what services will be continued and which not!It's a real shame that the information from ADOBE about discontinuation of synchronizing files is absolutely bad!Somebody tell me in NORMAL language the following answers of these questions:- I got 100GB in my account: are the files on that online account still available after March 2th 2024?- If the files are deleted, why I pay for 100GB online storage without getting the product?- Why is there no way of getting a clear answer from ADOBE? They are pointing to the 'communicty': in other words: all the paying customers should help eachother, not ADOBE. A shame!

It's been 10 days since my case has opened (ADB-32670010-D9Q9) and I still cannot access over 5 years of files on any of my devices. My small business is absolutely devastated by this, I'm losing income, clients and time and Adobe does not seem to care about resolving this issue promptly. I'm contacted every 48-72 hours to do simple troubleshooting with tech support, and then told to wait another 48 hours for another round of simple troubleshooting. So far we've determined that it's not my computer or devices causing the non-syncing issue, but an issue on Adobe's side. I've been told the engineers are looking into it, but honestly it feels like I've fallen through the cracks. I've had to spend 2 entire days manually downloading files from Adobe Cloud which was a terrible experience in itself - There's no easy way to download all of your files at once. Instead, you can only download a maximum of 10 files at a time and half the time you'll get an error and the file won't downlo

I guess this is old news, or I missed the first notification of this. Today, I received an email from Adobe telling me in two weeks they will delete the thousands of files I have in Creative Cloud Files. When I called Adobe, the support desk told me to ignore it and that my files are safe. When I finally got to a person at Adobe who acknowledged they were discontinuing Creative Cloud Files, they told me I could use a third party, or Frame.IO, which is owned by Adobe. When I linked my account to Frame.IO, the free version only allows me to have 5 projects. Five. 5 projects.  To get unlimited projects, I have to pay Adobe another $15/month.  This is completely ludicious and clearly a cash grab for Adobe. They discontinue something that has been vital to my workflow for years (working between my personal computer, work computer, and tablet) and force me to pay them more money to get an inferior product. I'm disgusted.  Anyone use Affinity or another

I'm not sure if this the right topic to post about, but here we go... I formatted my PC a week ago, just installed everything I needed including Adobe of course, and the CC app itself does not "want" to run at Windows startup, I already checked on Windows list of apps to be initialized at logon, all needed is checked. I didn't authorize my antivirus to change those kind of config, so I don't know what's going on. I'm on Windows 10 Pro. Do you have any thoughts on this? Maybe I'm missing something, not sure. I use Norton 360 and CCleaner, but they only go "action" per user request, I didn't configure any kinda option to do that automatically. It's an annoying situation because I have fonts activated through Adobe Fonts and I use them for my projects, and if CC does not run at logon, I forget that it isn't open every time.

I've had to reinstall CC 4 times today. Anyone know why? Tried to upload a pop-up of the need to repair but the upload would not accept my JPG

Hi everyone, so i've been trying to install the creative cloud app but i've tried basically every solution (except restarting my OS, which would be ridiculous honestly) and still no luck.I got it to work one time after installing VC redist x86 and x64. But it just stopped working the next day so i'm stuck again in this loop (I get "creative cloud is taking longer than usual"), i can't even unistall it because i get "Uninstallation completed with errors" so i just went with revo uninstaller to delete even registry files.So yes, the app just does not work for me. I might be missing something else but I just don't know what at this point, but having to go through all of this for a singular app is just silly regardless.Hope I can find another guide for this with even more solutions. Thank you

 Can all assets (including fonts, effects, footage, audio, everything) available through the Creative Cloud subscription be used for commercial purposes, such as monetizing a YouTube channel, both during and after the subscription period? I prefer not to verify the license for each asset individually.Is it generally permissible to use these assets commercially without incurring additional fees beyond my subscription cost, implying no restrictions?If any licensing restrictions require additional payments or prohibit use for YouTube monetization, could you specify these scenarios? This will help me to proceed cautiously with restricted assets and more confidently with those that are unrestricted.Thank you everyone.