Creative Cloud Services

Hello,I'm still quite a newbie to all of this. I largely use PS for artwork, and occasionally AI. I have posted here before and received support and as such I now store my imported/ exported drawings on my iCloud drive, and use Creative Cloud to store the project files as they tend to be large. I'm working off my own Mac, and don't need CC for sharing with anyone else. My main question now is - do I need to back Creative Cloud up? I know I can log onto another computer and log in and then have access to everything there, but is that enough or should I back my CC projects up onto a hard drive too? Thanks in advance for your patience!

What about for Windows? I'm receiving the same error as the original poster. I'm also getting an error that my cloud storage is full, but I deleted over half of my photos on Lightroom. The GB amount has not changed since deleting them and I'm not sure what to do? Perhaps these issues are related?

1. Hello community! Does adobe keeps any plugin for the wordpress users to enjoy the lazy load of images. Most important, does adobe keep any plugin or extension that later on must not require any format conversion as we convert jpg to webp the best suitable img format for WP to maintain the website speed.  2. does adobe keeps its own convertor of webp format without charging any fee.  Because installig a lot of plugins the speed of website goes down. The same happened to may site 3. Tell me the exact and standard size of adobe created img that to be a fit in terms of img quality.

 I think my Creative Cloud files/account have been compromised in some way or another. During the evening hours of Friday, December 15th, 2023, I noticed a particular file that I was in the midst of closing just suddenly vanished once I hit close. Usually, you get a prompt asking to save before closing. This was the first time I've ever seen that NOT occur. EVER. This caused a bit of panic. I closed Photoshop, reopened it, and tried the file once more, but it did not load. Instead, the prompt read as follows: 'Sorry, We couldn't open your document. (-39).' So I closed that prompt, tried again, No beuno. Great, more panic. I went to my assets online, thinking I could just roll the dang thing back and restore the file. NOPE! As I did this a few times, I also got the prompt:  'Could not open ("generic filename") because an unexpected end-of-file was encountered.' I've never heard of such a thing. Here is what I looked up: "An 'End-of-File' (EOF) encounter refers to rea

Hi.I work in a company where 3 of the employees work with Photoshop, lightroom, and Adobe XD at the same time. Our licence allows us to be active only in 2 laptops at the same time. I can't find a plan or a place on the adobe website where I can pay for one more login. Can someone help me?

So I've just subscribed to the Adobe Creative Cloud, installed all the programs I need and tried the Cloud Storage, which unfortunately didn't work.I installed the CC desktop application and activated the cloud storage option from there. However, the folder and files that I put in the Creative Cloud Files folder were not uploaded.Then I tried creating a folder using the browser access. Creating the folder was no problem, but again, it doesn't show up in my local Creative Cloud Files folder.I also tried activating the automatic project backup option in Premiere Pro. But Premiere told me that I need to install the Creative Cloud desktop application and set up the cloud storage (which I already did). Syncing the settings of Premiere Pro failed as well.I restarted my computer and reinstalled the creative cloud application, neither of which had any effect. I installed the creative cloud application on both my desktop pc and on my laptop, the file sync did not work on both devices.Maybe I'm

Bonjour, j'ai un souci avec creative cloud qui me bloque mes autres applications par exemple je ne peux plus utiliser adobe Xd. J'ai un code d'erreur 198 m'informant que la synchronisation est impossible et qu'il faut installer le composant de synchronisation. Bien évidemment je n'ai pas un bouton qui me renverrait vers ce composant et même en parcourant les forums je ne trouve pas de réponse.  J'ai essayé de réparer l'application, ça n'a pas fonctionné. J'ai désinstaller et réinstaller l'application et pareil ça n'a pas fonctionné.  Je suis sur la version 6.0.0.571 de creative cloud et je n'ai pas la possibilité de la mettre à jour. Mon système d'exploitation est macOS Sonoma 14.0 Est-ce que quelqu'un aurait une solution à mon problème ? Merci d'avance 

Hi, I've contacted Adobe multiple times this week but maybe you've got any ideas as well. So I bought a new Macbook this week cause my old one could not update Photoshop and Lightroom any longer. I'm using Lightroom since 2 years now but the storage 1Tb is getting full. So I decided to switch back to Lightroom Classic. I thought the best way to do this is with the Adobe Lightroom Downloader. On my old macbook it finds the library with 870GB files but it says not enough storage found on a brand new 2TB ssd drive. Adobe is figuring that out. I tried it on my new Macbook where I already installed and synced Lightroom but the program than says No library found. I'm really frustrated, I thought switching would take some time, but this is something else...

Hi guys, I'm getting constant Security Alert popups from what i'm assuming is the adobe creative cloud running in the background. It says, "Revocation information for the security certificate for this site is not available. Do you want to proceed?" Whether I click yes or no it always comes back within minutes. The certificate points to adobe.io and claims "Ensures the identity of a remote computer", valid until 2022. Normally I would close the app from the system tray, but I notice nothing pops up when I right click. Instead I have to open and quit, then end any lingering tasks if needed. I just installed this less than a week ago and nothing has changed on my computer. I guess I could reinstall, but I wanted to check and see if there was anything else I could try before then. I included a screen shot of the alert. Thanks in advance for any help! Stratus P.S - It won't let me post unless I pick one of four topics and none of them apply. Sorry.

I've been having an issue with the latest Adobe apps (2024) that for some reason it's crashing at launch. I'm using iMac Sonoma. The previous versions work fine on my computer, it's only the 2024 version that doesn't launch (including the Creative Cloud desktop app).Interestingly, I tried making a standard test user to see what would happen and all the apps work fine there including the 2024 apps. I tried changing the permissions on a whole bunch of folders but it's still not helping...I've been in touch with senior Adobe advisors and Apple, but no one can get to the bottom of the issue. Any suggestions would be greatly appreciated!

I am trying to use the Creative Cloud app but since a couple of days there is a "Black Friday is on" message window over the application with a single "Upgrade now" button (which works) and everything else is disabled. I can't figure out a way to get rid of this window and use the app. Does anybody have a solution?Thanks. 

Hello! I have been updating my Adobe portfolio as I do almost two or three weeks. The website keeps crashing everytime I try to save or launch the portfolio and it clears collections of images I have spent hours arranging. And its been more than once. I have to admit that for photography it can be quite difficult and frustrationg to make our websites with Adobe Portfolio. There are very few options and the interface misses some very basic things necessary for a photography portfolio, like not being able to make a slideshow and no options to show the buttons when you actually enter to the image and want to slide to the next. For now, I would just like to know if this is also happening to anybody else?

I'm a freelancer working with a 6-person corporate team. They have shared a CC library to begin collaborating. I accepted the Collaboration invitation in CC Notifications, but nothing has loaded (I've waited 2 hours before checking again.Attached is the screen I get when clicking the 'Start Collaborating' link. Any guesses what else I can do to get access to this library?!

Morning!Had a bit of this last night having ti sign in and out loads of times only to be unceremoniously kicked out maybe 10 minutes later. Anyone else having this issue today / last 24hrs?Got this today which is a firstI'll reboot etc but this is incredibly frustrating. Just need to get on and work!!

Hi, I am experiencing the following issue with my Adobe Portfolio: when viewing an embed (iframe) module on mobile, it changes its size to full-screen, so without the padding on the sides (that the text modules etc. do have).Is there any way I can change the iframe embed to resize the same as the rest of the modules? The yellow highlight shows the embed (it's a Lottie animation btw), where you can see that the rest of the text has some space on the left and the embed does not.Thanks for your help.

Hi all, I'm trying to figure out syncing files to the creative cloud. The media company I work with has the business Adobe plan, and we were hoping to use it as a place to collaborate on video work, among other things. So far, the only assets I've been able to upload that other team members can see on their own devices are Adobe file types. Is there any way to upload other file types so that other team members can see them on their own devices? I want to be able to upload all b roll (mp4, etc) and photos (jpegs) so that other team members can see them and pull them into projects. Is this possible? The files I have synced to the cloud via my native folder on my windows computer are not seen by my team members in their native folders. I was hoping we could use CC as a sort of Dropbox location and archive to be able to pull files from easily, but it's not looking like I can use it that way. Any help would be amazing! 

How to register for Adobe Analytics Challenge 2024? There is no registration link on the challenge page. 

Hello anybody come across this error too? Im a mac user and I cannot sync my file for some reason. Tried giving permissions and all other fixes from the link "Error Code 198" but nothing worked. Its exhausting because I cannot use downloaded fonts and stuff like that.Version of the app - 6.1.0.587

I am a small business owner and have multiple subscriptions to Adobe Acrobat DC that my team uses. I am also a photographer and subscribe to Adobe's photography platform that includes Lightroom and Photoshop. Beyond some minor complaints about how clunky it is, at times, to work with PDF's in Acrobat (changing colors is cumbersome, changing the properties of tools is cumbersome) I am satisfied with the products I have purchased.  I, however, HATE... with a white hot hatred... the way that the new "profiles" have been rolled out. I am constantly having to sign in and out of profiles to switch between apps that used to just work when I clicked on them... for example, Lightroom under my personal "profile" will not allow me to work with it if I am signed into my Acrobat DC account under my professional "profile" and there is no way that I have been able to find in Lightroom to rectify this... I have to log out of my professional "profile" on Acrobat DC (which closes every file I

I have a one page website created in Adobe Portfolio https://giovannistoto.myportfolio.com/ In the setting for the social icons "Threads" is missing

Hello, I had been saving files into the Creative Cloud for several weeks. My Mac Mini just crashed and I tried to access my CC files online. However, many of the most recent files I had saved are missing. Is there any way to retrieve them? 

Hi all,  I understand that portfolio is not a blogging site, however, I was thinking about this and wonder if I could work around it by creating a 'collection' that is essentially full of blog posts. There's the option of having the dates on there, and with a new page you can pretty much edit it as if it's any other blog.  Has anyone tried this before?? Would this help my SEO, with keywords and whatnot. I don't want to fully commit to it if it doesn't actually do anything for my SEO rankings.  Cheers, 

Hello, I don't know where to ask this. I want to make an artist portfolio using Adobe Portfolio, it's very easy to use but I can't figure out what pixel size the images ought to be. For example, instagram asks for 1080x1080 pixel size for their images, easy peasy. I can't find the specific dimensions for Adobe Portfolio, I understand that it resizes and compresses accordingly (awesome) but it's still very vague.Depending on the them I use, some images are cropped and fit awkwardly in their container, if I knew the exact dimensions needed I could stop that from happening, right? (I attached a screenshot showing what I mean). Any help would be much appreciated. Thanks! 

Hi everyone, I'm building my portfolio site via Adobe Portfolio, with the Andreas theme, and I failed to find a way to change the width of masthead text & masthead title. All you can do is set the margins of top & bottom - not right and left, nor can you set different width. It doesn't look good. Has anyone managed to solve it? 

On my laptop I only want to sync specific folders or files with Creative Cloud. On my Desktop I want to sync all the files between both devices. Dropbox has a feature that allows you to select which cloud files to sync per device, can I accomplish this with CC?