Download & Install

Good morning, I urgently need help, I have MacOS High Sierra 10.13.6 operating system and I can't find a link to download LR and PS, since Adobe asks me to update my operating system and I can't do it for space (Macbook Air 13 inch 2017)Thank you!

CC desktop app wouldn't start.  I removed Lightroom, Photoshop, then CC itself.   I ran the AdobeCreativeCloudCleanerTool.exe and redownloaded and reinstalled CC desktop app.   Installation seemed to go OK.  At the end the Creative Cloud app window comes up and the 'loading...' circle spins for 60 secs, then t flash in the black band, then the circle spins for another 60 secs, then another flash, etc  - 3X, then a dialog comes up:  Title Bar: 'Adobe Creative Cloud'   Body: "Adobe Creative Cloud, needed to resolve the problem, is missing, or damaged.  you can try to repair to fix the issue.  If the problem persists, download and install the new copy from 'http://www.adobe.com/go/adobecreatecloudapp'. "   Two buttons are shown [Quit]  and [Repair].    Repair fails.    When I click [Quit]  the dialog disappears and there is text remaining in the window very briefly, then the windo

Hi Guys, I bought a new Mac Book and i transfered all my old Mac Book Datas to the new one with any problem except for two issues:- Photoshop app has not been transfered- Impossible to connect to my creative cloud session on the new Mac.i've tried:- to connect even if i was deconnected from my session on the old Mac- change the password My login is good, my password is good too.When i try to connect, creative cloud says:You have been disconnected, please reconnect for using Adobe apps. Can you help please?

I have downloaded wrong version of Photoshop Elements, it should have been 64 bit systen in stead of 32, what do I do now?

Running macOS Monterey (previously Mojave) on a 2016 Macbook Pro. I initially noticed this problem when I tried to install Lightroom, I noticed after a while that it had not installed. I then noticed the issue as see in the screenshot, It was stuck on updating.Since then I think I have followed every "solution" on this forum and have yet to have the issue resolved. Yes I have restarted. Yes I have reinstalled. Yes I have used the Creative Cloud Cleaner tool. None of it has worked. Still the Issue persists, I don't understand how it can have anything to "update" when I have just reinstalled the latest version. I even updated to Monterey from Mojave to ensure that that wasn't the problem (breaking some 32bit apps I used through wine). Anyway my point is that I have tried it all and I'm hoping that an expert on the forum can help. I've attached all logs retrieved via the Log Collector tool as well as the terminal output from launching Creative Cloud from

I canceled my subscription and it still takes 24$ give my money back I really need my money it's hard in life right now please send back my money!🙏🙏🙏🙏

Hola!tengo este error (error 42), he probado todas las soluciones mensionadas y nada. Cargue las llaves nuevas, desintale todo y volvi a instalar, probe veriones antiguas y nada. Sigo con el mismo error.Necesito conurgencia solucionarlo, ya que debo entregar un proyecto urgente.Caracteristicas de mi MACMacbook Pro 2012 con Catalina version 10.15.7 Ayudaaaa!!

Hello Adobe As you can see here, I'm unable to sign in to my Creative Cloud App. I rebooted my PC, I tried to reinstall the application (it didn't work because there are still apps that need it) and I tried to change some LAN settings as suggested in the Adobe Help Center; neither of them did work. I'd like to update Premiere Pro so I can work on my v23 Files but I'm stuck. Thanks for your help! *I have a Windows 11 desktop PC 

Hi all! I have premiere pro v15.0 on one of my computers and I would like to upgrade to the latest patch of v15 (I believe it's 15.4.5). Creative cloud won't allow me to update Premiere version 15, it simply says "up to date" Is there another way to update apps outside of creative cloud? I already have PP23, but I have to keep v15 because the people that I work with use 15.

Help needed please:I want to use the Adobe Apps offline. In a lot of Help-articles written, it is able to be up to 30 days offline if you do not have an Internet connection. The Apps are registrated and updated. But when I disconnect from Intnernet and open e.g. Lightroom, it says that there is no Internet connection and I´ve to retry - or close. This is frustrating.Is there any software setting that allows to disconnect for some days? Thanks

I'm receiving a 301 error when trying to update my apps on my Mac (Mojave).  I've reinstalled AAM.  No luck.  Any ideas?--Robert

I installed Photoshop v.24 on macOS Monterey (M1 Pro). When I try to open it, the message "Some of the application components are missing from the Application directory. Please reinstall the application." pops up.I already tried to follow these steps (https://helpx.adobe.com/x-productkb/multi/error-application-components-missing-starting.html), changing the location and removing the Locales folder, trying to reinstall it, but nothing works and I'm getting a bit frustrated.Can someone please help me out?

I recently got a new computer and went to re-install my Creative Cloud apps, but when it comes to Photoshop, the 2023 version does not seem to support the pressure sensitivity on my tablet (it's off-brand, so the Wacom drivers are useless). I've searched for and tried every solution the internet has to offer and nothing has worked. Since my old computer was running the 2021 version of the Creative Cloud, I tried to simply downgrade to that, but the Creative Cloud app only goes back to the 2022 version which also doesn't support my tablet's pressure sensitivity (I knew this already, which is why I was running 2021 on the old computer; it 2022 didn't support pen pressure on that device either). I've looked around, but the only downloads for the 2021 version seem to be "cracks" or pirated or other dubious sources. Is there any way to legally download Photoshop CC 2021?

Hola comunidad!Noté que CC instagó automáticamente las versiones 2023 de Photoshop, Illustrator, Indesign y Bridge, y ahora tengo dos versiones instaladas de cada uno sin que yo lo haya elegido. Por qué sucedió esto y qué me conviene hacer? Gracias

Hi, just bought Photoshop&Premiere Elements 2023 from Amazon, but the redemption code I received only leads to one S/N for Photoshop Elements. Also only Photoshop was downloaded. The S/N worked just fine for activation.Downloaded the test version of Premiere Elements, but (as expected) the given S/N is not valid for Premiere (should start with different digits)Contacted Amazon support chat - they claim that the code is valid for both products! Does anybody know how to get the second S/N for Premiere Elements?Adobe support Chat is not active at the weekend... cheersMichael

I purchased the Adobe Acrobat 2020 with my new DELL computer. It came with a product key to redeem. When I do that the serial number flashed and there is no record of it. How do I find the serial number as without it I am unable to complete installation.

Hi Everyone! I had an idea for Adobe to use for the future of their product bundle plans! I thought why not a Build your Own Bundle Plan? Think about it! Many of us love Adobe products, but if we go for the Cloud, we get all these products, but may not even use some of them! So why not a build your own bundle plan where customers can choose which Adobe products they wish to have, and pay the monthly or yearly fee?

I am running os Catalina 10.15 on my imac I have Photoshop 2022 and Lightroom 2022 both of which have been running fine now Adobes latest softwaer update says it needs os Big Sur which my imac cant handle as Catalina is as far as it can go is there any way round this or have I wasted a years subscription to AdobeThanks 

Hi,My main pc with Ps died. I have a backup Macbook Air, Mid 2011, OS High Sierra 10.13.6 (cannot upgrade anymore) which is not compatible with the latest version of CC. I know the older versions are compatible but Adobe Customer Care does not want to assist me. All they tell me is that I need to upgrade my operating system. I was given these links:https://prodesigntools.com/adobe-cc-2017-direct-download-links.htmlBut when I do the install and I get the to the login all it does is spin. I deleted and un-installed the previous CC and got rid of the folder as well. All I need is a version of Ps that is compatible with my laptop. I am a screen printer/designer and I need Ps to create my films, designs, etc. I have 2 other Macs that my friends gifted me and the same ish. The operating systems do not support the latest CC 2023. Customer care really doesn't care because they repeat what I tell them. Can anyone help?Thanks!Kay

I've been through this three times. I have a new Surface Pro 8 with Windows 11. Installing Photoshop Elements requires a restart, and that restart fails. Windows then cannot recover, until I get my bitlocker recovery code and do a complete system re-install, which erases all apps and settings. Here are the steps:Download and install Photoshop Elements, using serial number to activateInstaller requires restart, displays "restart now" button. Click "restart now".System displays four white boxes (Windows logo) forever, does not start.Hold power button for 10 seconds to shut down. Press power button to start up.Same thing (windows logo forever). Power off again, then on."Preparing automatic repair" ... "Diagnosing your PC"...... "Automatic repair couldn't repair your PC" I'm a software dev and good Windows power-user... can you please tell me what startup items are being installed that might be failing? I'd rather disable those than keep wiping my system. This is a giant pro

PLEASE HELP !!!I need advice on Adobe ID, I have a new payment card, and I'm being warned to update my card information. When I change "valid thru" information button "save" doesn't work. I tried Safari, Firefox, Mac OS, Windows and nothing. Do you have any experience or advice? Thanks a lot!

I cannot update Lightroom Classic, or open it, or open Creative Cloud app, and it's just so ridiclous that this company (adobe) continue to put out the worst, painfuly slow programs possible, that never work as they should. What is the deal with this garbage? Flipping work please and also, stop trying to update apps every other day, just make a program that works, done. 

Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not available. Any ideas. Pete.

I've used Photoshop for years, starting with Version 5.0.  The program is presently running OK on my old Windows XP computer, and has been upgraded to 7.0.I want to run Photoshop on my Windows 10 computer.  I am registered asRobert Billings[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!][You have just given your serial number to everyone who read this message before][I deleted the number... or people who receive all their forum messages via email][When a Staff person asks for private information hover your mouse over their name][you may then click the Message option in the popup window to send a private email][personal information removed per policy - https://forums.adobe.com/docs/DOC-3731][This is an open forum, not Adobe support, please do not post personal information][If you are posting using email, please turn your 'sig file' function OFF for posting]

If I swap from PC to Mac, will I need to purchase new software, or is my existing licence transferable? I am running CS5 and Lightroom 4