Download & Install

Where can I find the help chat for support? I can't find it anywhere, it's urgent please!!   [Mod: Title changed]

I purchased Adobe Create Suite 3 (CS3) in 2007, when I first set up my business. has worked fine on my old PC ever since.Yesterday decided to install it on my (much later) laptop as well, and it Installs OK but then asks me to "Validate via internet; or via telephone, or do it later"Apparentyl I have 30 days to complete this part of the Install and then...well, what...???Does it automatically lock me out? Stop working?Asked Adobe and the bot reckons I need to upgrade to the latest 'pay by the hour' version.Fook that!It's why I bought the damn CDs in the 1st place.Anyone got any clue as to how I can either Validate the software, OR prevent it from Deactivating at the end of 30 days..??And please don't tell me the newst vewrsion is so much better.It ain't broke, so I ain't fixin to "fix" it...P'd off with Adobe.I paid GOOD money for this software and have barely used it.

Hi, I subscribed to a 3 year student plan contract from August, 2019 onwards and am aware of the constant increase in subscription charges. I assumed my plan would be terminated upon the end of the 3 years (August 2022) but I am still getting charged for the plan. And when I try to cancel it, they ask me to pay the very expensive cancellation charges. The contract is for 3 years, I do not understand. PLEASE PLEASE HELP ASAP. 

My bank account is being charged $31 each month by Adobe Systems. I logged into my Adobe account and went to manage plans and I have no plans? I'm confused as to why each month I'm being charged for something, but I do not even have a plan with Adobe? I would like this to be canceled but am unsure how I can when I don't even see the plan under my account?Please, help!

I am trying to install a CS4 download to a new SDD using Windows 10.  I am getting an error message suggesting a compatibility issue. Has anyone found a solution?  I think could apply to Win 8.1 as well.  Thanks.

Hi,I am unable to update softwares like Adobe Muse. Also I don't see the App tab on the Creative Cloud Desktop. Need urgent help. Thanks

I can't edit or create with the trial subscrition.

I have a 1 terabyte drive and photoshop and Lightroom classic will not install.  Both are saying not enough space,  error 133 but I have a new drive so it's empty

I know, stupid question. I just subscribed to the lowest level just to get PS for my desktop Mac. But I just this morning bought a MacBook. Can I assume I can install and use it on both, although not at the same time?

I run Acrobat on my work laptop and PC. For some reason, after I formatted my PC and tried to install Acrobat again it says The serial number XXX_XXX_XXX_XXX is already in use by the maximum allowed computers. You need to deactivate another computer within 29 days to use this product. Since it is showing no activated devices, how do I deactivate it?

Hello,I just switched to a new PC (WIN) and wanted to download my lightroom again. All worked fine until i pressed the download-button. Here I struggled.Here came the information, that the installer is no longer available. This means I paid for the right to download the program, but can not do it anymore.Is there anybody in the forum who can help me? Am upset and looking for tipps 🙂 Best regards Andreas

  My Adobe Premium says I have an update, but when I go to download a Windons note pops up that says "You'll need a new app to open this AUPHD Link. (see attached)  If I click on the windows it says there is no app.  Thus I cannot download the update. Please help. 

I am trying to download software but it won't let me access the page I need to by saying I am not recognized as an authorized user.

I have tried all the solutions but my creative cloud app will not load, I just get the blue wheel and the message, it's taking longer to load than usual. Please help somebody 

When i go to download Adobe Illustrator from the cloud, it says installation failed. How to fix

I have a new macbook air. I have tried installing creative cloud and when I go to sign I just keep getting a message that says I am signed out. I try to sign and keep getting the same message.I have also tried opening the adobe pro icon that was transfered over in the migration and it says I need to update but the dveloper needs to update the app for it to work with this version of Mac. It is running IOS Monterey 12.5 Where do I go from here.

I have tried several times to install creative cloud. Ive now as requested used the unistalled to remove all older versons LRC PS B. I am now unable to install any of the creative cloud apps. Im working on a MacOS Monterey version 12.5.1. Please any advice  

Hi, has anyone had problems installing Creative Cloud App and how did you find a solution?I am using Mac OS X El Captain and tried to download and install Creative Cloud  app on it. Once its downloaded and I double click to install the the creative cloud installer, it stops responding. Tried all the possible things to solve this problem and still nothing works.

I'm trying to install CC desktop. It is getting stuck in a loop switching to authentication page, then popping back to the installer, then heading back to the authentication page, etc. It tries about 4 times then gives up. I've tried rebooting, clearing out all my website data, logging out of CC. None of that has helped. 

The installation continues all the way through 99% then stops and says failed. I get this exit code when I look:Exit Code: 183 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 3 warnings(s) FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62 FATAL: Error occurred in install of package (Name: AdobePremierePro22AllTrial Version: 22.5.0.62). Error code: '183' ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus WARN: Attempt to register application "/Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/PhotoshopServer.app" failed WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62 WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/Premiere Pro/22.0/CustomHooks/dvaPlistGen2016"

C:\program files\adobe\adobe creative cloud experience\libs\node.exeThis file keep getting flagged/blocked by my company's threat detection software, CarbonBlack. Windows 10, Creative Cloud info below:The only thing that wasn't able to be seen here is CC Libraries 30.20.7.4.Any guidance to either disabling this or how to get the CarbonBlack system to no longer see this as a threat is appreciated. 

Thank you for valuable information! I'm new around these parts just registered yesterday, so learning as I go. Not sure if this is the right place to ask, but here goes. Rosetta 2 on M2 Apple Silicion compatible, or will it run, Adobe CS4 Design suite? Illustrator, Photoshop, Indesign, etc. Thanks in advance  

I'm rebuilding my MacBook Pro 17" mid 2009 , running El Capitan , the highest OS supported since the original internal hard drive died and I have now put in a SSD . I previously had Lightroom CC and Photoshop CC installed , both still working on my MacPro and same versions , but Adobe no longer support these versions . I'm a retired photographer , have been an Adobe customer since early 1980s and have spent a lot of money with them , but can no longer justify more than the £10/month subscription . I have downloaded , from 3rd party sites Photoshop CC 2017 and LR6/cc but these are as trial versions , even though I have signed in to my Adobe account and it is recognised . How can I reactivate these pieces of software , which were previously working and I am still paying for ? Upgrading my laptop is not a justifiable option since my photography is now just a hobby .

Bonjour la communauté,  Sans réponse du customercare, sans aide réelle d'adobe jusque-là, un membre du Helpdesk me demande de publier ici.J'ai donc acheté dernièrement un nouveau pc.J'ai un adobe photoshop lightroom 5 tout ce qu'il y a de plus officiel avec numéro de série, acheté en 2014.Il a été enregistré le 09/04/14 sur mon compte et y est toujours bien visible.Quand je vais sur mon compte, il apparaît que cette version n'est plus téléchargeable. Impossible pour moi d'avoir un conseillé en ligne vu que ma version enregistrée n'est pas considérée comme une version payante (pourtant à l'époque je ne l'ai pas volé). Pourriez-vous m'aider et m'indiquer ce que je dois faire (en espérant que la réponse ne soit pas : absolument acheter un nouveau produit)? Par avance merci pour votre retour,  Belle journée, Cedric

dear allI'm transfering an official ordered version from Adobe photoshop element from my old computer to the new one. I have disconnected my account from the old one, I have downloaded Photoshop on the new one, and I was typing the serial number on the new one. But I get the message "the serial number is invalid" thanks for help