Download & Install

Hallo, ich würde gerne eine ältere Version von Photoshop installieren, da die aktuelle nicht mit meiner Hardware kompatibel ist. Allerdings wird die Option "ältere Versionen" nicht mehr angezeigt. Was kann ich machen?Ein Supportmitarbeiter hat mir bereits einen Download Link fuer die 2020 Version geschickt, allerdings funktioniert auch diese nicht und ich brauche die 2019 Version. Bitte um Hilfe!

Hello,I would likes to buy a new computer running Windows 11. The system requirement for Adobe Creative Cloud is Windows 10. Plese, will Creative Cloud work on my computer right? Thank you advance for your reply.

Can you go direct from Mac OS MOJAVE to MONTEREY?Will LR Classic V 11 work ok with it?I am currently using MOJAVE but LR Classic V11 is not compaptible with this, so I need to have a more recent Mac OS installed. Cheers  Bernard 

Can you help me? While buying the Adobe Cloud licence I accidentaly signed up with a wrong (unknown) e-mailadres. If I want to enter now Adobe sent a e-mail to this e-mailadres with a verification code. Because I cannot enter this e-mailadres I cannot see this varification code. So I cannot enter Adobe or change mij e-mailadres. What can I do? Dutch:Kunnen jullie helpen? Tijdens het kopen van de Adobe Cloud licentie heb ik perongelijk een verkeerd mailadres ingetypt. Als ik nu wil inloggen wil Adobe mijn inloggegevens verifieren door een mail naar dit mailadres te sturen. Aangezien ik hier niet in kan komen lukt het mij niet om in Adobe te komen of mijn mailadres te wijzigen. Wat kan ik doen?  

When a Creative Cloud Dektop App opens it has just a white screen, refreshes itself multiple times and then shuts down without any errors. I tried deleting OOBE folder, Adobe has full permissions and I tired reinstalling multiple times (on Windows10), what can be the issue?

Bonjour,Je cherche a réinstaller MasterCollection_CS5_LS4 sur mon ordinateur. Mais quand je clique sur instal, on me dit "Impossible d’ouvrir « Install ». Vous devriez éjecter l’image disque.« Install » est sur l’image disque « MasterCollection_CS5_LS4.dmg ». Safari a téléchargé cette image disque aujourd’hui à 09:52 depuis trials2.adobe.com. et si je clique sur ? on me ditL’autorisation de l’app a été révoquéeIl est possible que l’app présente un problème. Bien que cette app soit signée par un développeur identifié, son certificat a été révoqué. L’app ne peut donc pas être ouverte. Comment je fais? Merci 

Ich finde den Download-Button nicht bei der CS6

Bought a brand new SanDisk external SSD. Was trying to improve my work flow off of 2 computers and decided to install LR Class and Photoshop on to the SSD. However, that didn't work well so I removed the programs from the SSD. Went to reinstall them and accidentally started the install to the SSD. I hit the cancel button. The program then froze and would not finish the cancellation, eventually ending in a force quit via task manager and a restart of my PC. After the restart I plugged the SSD in and Windows advised it was damaged and needed repaired. Ran the repair tool, said there were no problems found. The SSD then no longer worked, it wouldn't transfer files and if it did it would crash after 5 or 6 photos. Managed to pull them of 5-6 at a time and tried to reformat the SSD. Still showed as damaged and the repair tool still said nothing wrong. Returned the SSD for another brand new one. Same thing...in my hurry I once again accidentally started the install to the SSD and cancelled i

I had Adobe Pro Dc on my old Laptop. I don't know what the company that I had hired to transfer all the information on my new laptop did but I don't have Adobe Pro Dc anymore. I go into my Adobe account and it shows that o have been paying monthly since March 2021 for Adobe Pro Dc. When I contact customer care, they reply they can't help me because they can't find my email address. 

I purchased, installed and registered Adobe CS5.5 Master Suite two weeks ago. Since that time I keep facing prompts to activate the suite, which I was under the impression should happen automatically..?An alert reading 'Unable to activate CS5.5 Master Collection' is followed by 3 options:- Retry activation- Contact customer support- Remind me laterI have tried and tried again to retry the activation. Each time, no matter where I am or what internet server I am using, I am constantly met with 'Please connect to the internet, then press Continue'.Today I tried contacting Customer Support. After being on hold for 45 MINUTES (!!) without once speaking to a human being, I gave up rather disgruntled.I have pressed remind me later day after day - but now my days are limited.What should I do? Any help would be greatly appreciated as it seems that once the product is purchased and money is in their hands, Adobe are impossible to contact. Definitely not the service I was expecting.

My adobe creative suite CS5.5 web premium works fine last week.But now, everytime i open it, it prompt me "activation required". with 3 option:1: retry activation2: contact customer support3: remind me laterWhen I Retried activation, it says please connect to the internet, My internet was fine, Please help.I have my serial number but cant do anything...

Need help to reinstall LR 5.7.4 on my laptop. Have valid license and perpetual plan on old PC which "died." Thankfully able to recover 20K+ photos from hard drive, but don't have CD or other media because I purchased this plan years ago via download. Customer Support referred me to this forum today.Suggestions?

Hello,I'm still using Lightroom 6 and had to re-install it after upgrading my Notebook to Windows 11. Now I can't activate my licence. Everytime I start Lightroom it says it is a testversion and asks me to activate. I always do, but next time I start the software the same thing happens.What can I do?

After upgrading my MAC OS to Mojave 10.14.6, none of my CC apps will update. Thinking it might be my Creative Cloud app itself, I uninstalled it and attempted to reinstall it. I can't even download the CC app. As with the others, it gets to about 5% then I get a P201 error message. There's nothing wrong with my connections, my internet or my network. I am aware of Adobe's support note about "compatability issues" with CC and Mojave 10.14, so that has to be it, yes? A fix would be appreciated ASAP!

Hi.Win 10 Pro, 64-bit, 24GB RAMVersion 20H2OS build: 19042.1288My old HDD crached and I replaced it with a SSD. I need to install all my software again.One of them is PS CC 2017I am getting the dreaded message when running "setup.exe". I have read a lot but cannot seem to find a solution:Update requiredYour browser or operating system is no longer supported. You may need to install the latest updates to your operating system.   Learn more I changed Edge to operate in IE mode only and that hasn't helped.I considered going the route by inserting the additional keys in the registry but don't know how to.Can someone please help me get this installed? I will REALLY appreciate it. Thanks.

Having trouble accessing the apps. Everything was working 5 minutes, ago till I got that message. I need urgent help. Pleaseeeee!!!!!!

 A message appears that you can't find the starting point of the program.  

HelloI am sorry, but my english is not very well.I have metered connection (limited 4G data plan) and i can't stop the auto update adobe program. I tried stoping the program from windows task manager but after a few seconds it reappears and uses up all my bandwidth. From tray icons I can't stop the program either.I want to have control over my computer.This is unacceptable Regards

Hello! I recently got a new Macbook Air and am currently dealing with a connection problem? Although i'm able to use the applications, the cloud at the top indicates that im working offline when I am well connected to the internet... (see attached picture below↓)I can open my Adobe Cloud without any problems so its only the applications... However I also cannot get ahold of my recently activated fonts, and the font page wont open on my Cloud application.  After doing some research, I think the only possiblity is that some server/network that adobe needs is blocked, and i tried to tinker with the proxies but im not very knowledgable in that area so i dont want to touch anything without proper instructions... My Macbook before had no problems connecting to the cloud, so maybe something went wrong during the migration process??  If someone can give me suggestions/instructions on what to do, it would greatly be appreciated..! 

Hi, since it is not user friendly to explain my problem on a forum... regarding subscibtion and downloading...Is there a 1-800 .... phone line that I could call and speak to someone and have my problems fix once and for all.

It's Wednesday, 27 OCT for me, and I've been watching for Creative Cloud to tell me there are updates available. I'm seeing nothing new for Photosop, Illustrator, or any other app. Photoshop is stuck on version 22.4.2 and I keep hitting the "Check For Updates" button but no joy. Clearly I'm connected to the Internet and Adobe recognizes my account, because for grins I uninstalled Photoshop and had CC re-install it. So that works. My iMac is a late-2015 model and meets or exceeds all the minimum requirements. So what's going on that I'm not getting updates?

Impossible pour moi de mettre à jour la suite Adobe. J'ai le message « Non compatible ».  ET quand je veux mettre à jour mon système vers MacOS Catalina, j'ai un message qui me dit «Ce volume n'est pas au format APSF ». Comment faire ?

first off i do not get asked what drive i want to install it on just gets downloaded to my os drive. secondly i cannot open up photo shop as it says "could not initialize photoshop because of a disk erro"

Bought cs6 design web premium back in 2013, was able to access it fine. no longer have access to previous devices to unlink them from it. Unable to activate it on a new device as it advices x amount of time to use. as the other two are in use. As i am under activation limit reached. Contacted adobe customer service to see if i can get them unlinked as i didnt want to spend extra money on after buying this while at university.  Is there a possible way of deactivating the serial number still or a way to get it done to use it without havig to seek the option to consider rebuying photoshop through the app. 

bonjour, depuis qques mois se multipluent des avertissements de mises à jours non compatibles, ainsi que l'installation de nouvelles app sur CC. je pense que ma version window7 pro est trop vieille. est ce que je peux  remédier à ces problémes autrement qu'en passant à windows 10 ?Merci pour vos réponses