Download & Install

After months of thinking my magic mouse, blue tooth or even my external hard drives were the possible problems, I now know it's the Create Cloud App that updates all the Adobe apps that's the real issue. Since I've stopped it running I have no more mouse lag issues.I am seriously annoyed at this as I have struggled with this and wasted countless hours over months trying to fix this.I have a 2013 Mac Book Pro with 16 gig of Ram.

I just purchased the Adobe CC today, but when i attempt to downlaod Photoshop, it says there is insufficent space. That is true on the drive i downloaded the CC app on, but i have an additional drve wite about 900 GB. I already have my download preferences set to a folder on my other drive, but i keep getting Error 120.

I need to edit a PDF. I had to purchase adobe to do so. I picked the cheapest plan, which showed word, excel & something I didn't recognize. Tried to edit document, and I believe the message was "you can only export with plan purchased". I realize you're all gurus, & I just want to do the minutes for my church council meeting, so I really appreciate your willingness to help.

I tried redownloading Photoshop because I lost my favorite presets and I wanted to reset the app. My wifi was really bad so I cancelled the downloading but it didn't work. It's been two weeks and my Creative Cloud App still says "cancelling" for Photoshop. Because of that, I can't even download other apps. I really need your help, thanks in advance !

I have just scrapped two old computers which had Photoshop Elements installed. Trying to run the programme on new PC, get error message telling me serial number reached maximum and I need to deactivate on other machines. As these are now scrapped and recycled, how can I deactivate so can run on new machine? Direct suppot on Adobe site seems impossible to contact.

BonjourJ'ai un nouveau PCCommend dois je faire pour ré-installer ADOBE avec ma licenceMerciCordialement

Dear,I want to reinstall my MacBook Pro. It taks a long time to start up.I have a subscription with Adobe:Acrobat - Bridge - Creative - Fuse - Lightroom - Photoshop - Premiere and XD.Do I have to backup these programs first or can I reinstall them via my account.Yours sincerely,Hendrik De Vusser 

Every time Adobe updates their software on my computer I have to uninstall everything and reinstall it again. That's twenty minutes two to three times a week, every week. Is this intentional? Is there a version that does not do this? Does anyone make software that will let me edit my images without all the installing and re-installing?I'm running a 3.2 GHz 4 core processor with 12 GB of RAM. Do I have to get a faster computer? 

I cannot open photoshop or lightroom it states my trial subscription has expired!  I have had a subscription since the subscribe method existed and before that have owned every version of both. Please tell me how to open and use my software.  

Can't install Adobe XD.Installation was interrupted with error 195: need to update windows to 1709, but i have 2004 version with all updates! System - i5 (3317U), 2x1,7Ghz, Intel HD Graphics 4000 How to resolve it? PS. About year ago it was installed perfectly

I have an Adobe subscription. I sent a link to my phone to install photoshop express but now it's offering me a 3 day free trial for the premium when I already should be on that! it won't let me access certain features. Where have I gone wrong and how can I fix this please? thank you sara 

Photoshop.exe-應用程式錯誤 應用程式無法正確敵動(Oxc0000142)請按一下[確定]關閉應用程式。     [Attached image removed by moderator as it's repeated in the remarks.]

When i try to download illustrator following problem code appears: vcruntime140.1 dll is missing when i go to microsoft, they say that it would help to remove hp3d drive guard. but i can not find this on my laptop. how to proceed further?thanks

Hello folks,   I am going completely insane with my plan, and I wonder if this is just me or if anything has happened with my subscription. This is the story: I received this message after I installed the latest version of Photoshop    Then it requires my mac password, and finally, even now that I am using the forum and am perfectly aware that the wi-fi is alive and kicking     It's getting weird and a bit old now, and I wonder if I've been hacked or if there's a glitch. What makes me suspicious is that after trying again a few times, this thing disappears, and I receive a message that something adobe related has stopped working (sorry I never made to grab a screenshot of it) while everything runs beautifully.   What am I missing?

Running Windows 10 Pro and recently updated PSE 2021. When I boot system, Creative Cloud always requires Repair function.  Unable to Uninstall. Have tried downloading and reinstalling with same Repair issue required. Running Win 10 Preview Build 21301.  Thoughts?

It seems impossible to remove all adobe creative cloud files from my computer.I've tried uninstalling, uninstall tools and file cleaning programs provided by adobe, still not successfully cleaned up.Is there a way to do this without formatting the drive? I've tried manually removing all files i can find, though i need SYSTEM priviliges to remove some of them, why? Still som background processes running doing who knows what.. Is this even legal? If it is, is it necessary?Would love some help with this. I Would be even happier if I could get some Adobe Support on the issue, since the "contact us" links are not working on any browser or machine i've tried thus far.I mean come on.. 

I logged into my student email via the adobe website and signed up for a annual subscription to get lots of adobe's apps monthly, I got the confirmation email but as soon as I log into the Adobe Creative Cloud, it switches to a personal version of the account (still with a school email) and says I have to buy the apps. It didn't work for about a week so because I have work to be getting on with, I had to set up a separate account to pay for a photography plan! I cannot pay £15 a month for something I can't even use? Someone please help 

Tried installing "readerdc64_uk_xa_cra_install.exe" but after the installer completes I get "Newer Version Already Installed". There is no previous version installed!

CC installed as 32bit on Windows 10 64bit. I don't know why.Before on Win8 everything works right and fast. Now Photoshop, AI etc. work so much slower (my laptop has 16GB RAM, SSD disc, so there souldn't be any problems like that)

I'm a CC user and I'm running Windows 10 build 1903.  Whenever CC attempts to update my Adobe products I get the following error:The updates appear to proceed nonetheless.  Any thoughts on what's going on here?Thanks in advance.

Since updating to OSX Big Sur, the Creative Cloud Desktop app icon in the menu bar is stuck in this psuedo dark/white bordered style. This does not change if you are in Dark mode or not. I'm typically running in Light Mode during the day, and have attached a screenshot of the current state. I just went through a comprehensive re-move / re-install of the CCD app to sort out some unrelated issues and it didn't have any bearing on if this worked correctly, so there's clearly a bug at the core.

I'm retired and helping a local club and really only need photoshop and inDesine for about 3 months.  am I able to cancel after that and not pay a full years subscription? ThanksSteve

Hello, i'm using a macbook pro since 2013 , always had adobe suite but since 1 year, cant download and install any software of the suite...i need to get them back really soon, i have to go out from my office and work from somewhere else. Already had apple on the phoe,n my computer is updated...i dont know how to get out of this, could you please help asap ? in french it could be great 🙂 Marine

Creative Cloud opens and shows no updates, but when I try to click install on illustrator nothing happens, no error message given. Im on a mac using Catalina.