Download & Install

i had to do a factory reset when i signed in to my adobe account it said buy on photoshop, illustrator, and indign did my membership get deleted and how can i get it back 

Old computer crashed and I cloned the disc to a new computer. Everything worked, but cs5 master collection (edu) started saying that the serial is not valid. I contacted adobe support, got new cs5 installation packages, after re-install, serial was still not valid. Then I contacted adobe support again and they said that they do not recognize my serial being a serial number issued by Adobe. I then asked that how it is possible, that I have the same serial number registered to my adobe account and how it has suddenly become invalid.I got no clear answers for that. I have the original cs5 dvd discs - I reinstalled everything and things went smoothly, serial number was accepted. But after reboot photoshop started complaining that the serial was valid. I have the original invoice of the boxed product. Original product did not come with a serial, I had to contact adobe and verify my student status. After that I got an email where the serial number was. I ev

Is this the worst written Adobe app or are the 2 – 3 updates a week required to keep all other apps flourishing? Today the app showed illustrator, InDesign, and photoshop had updates, but again the Creative Cloud had an updates, after which the three apps showed as up-to-date. This happens at least twice a month.

Good day, I recently upgraded to Mac OS Mojave. After doing that I get an error when I'm trying to install After Effects CC 2018, saying "This software cannot be installed on this computer" ... did some looking up and found out that many of the video programs aren't compatible with Mojave... is there any work around for this? (apart from downgrading)Any help will be massively appreciated.

上个月我换了一台电脑 ，安装 After Effects 到新电脑后 ，一直打不开提示这个窗口 。 请问有谁遇到过这种问题吗？要如何解决呢  

Good morning everyone. I will try to explain my problem as best as possible since English is not my native language.i have a problem with photoshop 2023 and my desktop computer (i9, amd radeon rx 6600), First of all, let me say that I have tried to install it on my laptop and on my father's computer and it works fine on both, without problems.However, on my desktop computer (i9, radeon rx6600) I install it, I start it and the program opens, so far everything is perfect, it even lets me open photos, the problem comes when I click the mouse on the upper menus (Edition, Help,.....), when I click there I get a blue screen and my computer restarts!but that's not all, I have managed to "solve" it, if I launch the photoshop 2023 program as "administrator" then it works perfectly for me, my computer does not restart...What could be happening on my desktop computer? Why does it restart when I click on those upper menus and yet if I open the program as administrator it works fine for me?&nb

Guten tag, ich möchte mein PhotoShop CS6 auf die o.g. Version updaten, aber der Application Manager funktioniert hier nicht! Was kann ich tun?

Is Windows 11 compatible with Adobe Photoshop and Lightroom Classic now? Because my photoshop just got updated to 23.1 while Lightroom Classic 11.1 is not in the list of this page that is about Windows 11 compatibility Can I run my Adobe apps in Windows 11?   

Hi, I upgraded to Windows 10 recently from 8.1, but when I try to launch my current version of Photoshop (v19, 2018 version) it says no subscription found for Adobe Photoshop CC 2018 and to start a trial, and trying to follow the "please contact customer support" when I say I have one (it's the Photography Plan (20GB)) it takes me to a page that says "Your Adobe serial number has expired or is invalid". I tried a couple of fixes like signing out of the app, running the limited acces repair tool, if accepting the trial helped, they didn't work. And then I tried uninstalling it and then installing v22 (oldest version it would allow) and the error seems to stop, but now some of my plugins, etc. are missing, I'm assuming due to age, maybe? Re-installing 2018 version makes my plugins and such re-appear. Unless there's a solution I'm missing for my missing plugins, etc. that you guys know of (couldn't find anything yet), I want to stick to the 2018 version to keep using them. Is th

‌I'm trying to install CS5 onto a new computer from disc and using the original (valid) serial number. I have deactivated the software on my old computer. When I enter the serial number to install on my new computer I get an error message telling me the serial number is invalid. Help!

I've already purchased the newest version of photoshop but now I'm having trouble installing. Below are my operating system specs:OS XVersion 2.8.2Processor 1.8 GHz Cor i5Memory 4 GB 1600 MHz DDR3

Hello everyone, I have severe complications while getting the creative Cloud Desktop App to work. The application itself can be installed. However, a connection can not be made with the right servers from adobe. If i go to the DLM.log file i found, that in the end adobe tries to download a file from my companies server which is not possible, as i have cut all possible relation and path variables. Exactly the log file shows the following: 08/13/23 23:22:16:543 | [INFO] | | | | | | | 2692 | *******************start of Download**************** 08/13/23 23:22:16:543 | [INFO] | | | | | | | 2692 | GDE Version is 5.2.0.13 08/13/23 23:22:18:980 | [INFO] | | | | | | | 12428 | Using New Adaptive Algorithm 08/13/23 23:22:18:980 | [INFO] | | | | | | | 12428 | INFO: serverfullpathForHeadCall is empty in input structure of DLE 08/13/23 23:22:18:982 | [INFO] | | | | | | | 12428 | The file to be downloaded is https://aaus.win.companyaddress.de/adobe/ACC/services

At this point I probably need an admin to help me out with this. I've done every reset, reinstall, and file delete in OOBE. The support page is useless and doesn't work. I'm just fishing for literally any help with this "professional" program that apparently can just lock you out of important documents and files.

I have got Adobe Elements 14 this was upgraded many years ago from elements 12. I have built a new computer and have used my ssd drive I have the serial number for 12 but will not except it I only edit the odd family photo please can you help.   Title edited since the original subject had nothing to do with Elements... Moderator

** stuck in this page try to unstalling program and restart computer but its not work .use Windows 11 Pro  

Hi all. I'm a film student who has just finished university and unfortunately I now cannot afford the Adobe package as £600 a year isn't feasible, however I need Adobe to create material to advertise my skill. I can't get the student package now as I have graduated and despite still having an AC.uk email, I don't have the evidence to say I'm still at uni for a year licence. I'm looking at buying an old CS5/5.5/CS6 CS Premium disk for now. I know they're very old, however I can't afford the subscription. I have a few questions: - If I buy a used one off eBay, will it still work if used?- Are CS5/5.5/6 still redeemable? Have the activation been deleted?- If I purchase a student and teacher one, can I use my university email to activate it? Will it expire? Is there anything else I need to know? I'm on windows 10.Thanks!

I buy a liscence to a friend with my credit card. But when she try to dowload the files with her link in her email she can't. Same with other way to dl it. It says eror 404 , unable to acces to this page. and show this message on the screenshot: I think her account might be setup as member of another contry and can't dowload it because she buy a license with is not viable in NZ. But it's really confusing because i buy it on her computeur with my credit card and we were in NZ.  I would like to got a refond and be able to buy the nz liscence one. I try to got a suppor email that could helps me but i can't find it anywhere.  Please kindly provide some helps or at least a support email/phone number.  Thanks 

Hi AllI want to install Indesign cs5 ( Middle East )What language sould I choose ?In CC I usually choose ( English support Arabic ) , I can't find it in cs5Thanks 

I want to buy a mac at the end of the year.Is it possible if I buy a license to use it on my windows now and on the mac later??

I am in New Hampshire, a no sales tax state. I have been on the phone for over an hour andhave been passed to 3 different people trying to get someone at Adobe to understand. They want a tax exemption certificate. But there is no such thing. New Hampshire does not have a sales tax. How can I talk to someone who is familiar with doing business in the United States?

I purchased Adobe Creative Suite 6 Design & Web Premium on disk.  I went to install it today and when the installation got to 2%, it stated "Please insert disk AdobeDesignWebPremium6-EnglishJapan to continue".  I only have the one disk.  Why is it asking me for another one?  I see others have the same problem, but were downloading from the website.  Someone please help me.  It would take forever for me to download, that is why I purchased the disk.  I'm desperate and behind on my work (as I was supposed to receive the disk weeks ago, and it just came to me today).

Hello.  I own a Photoshop Lightroom Bundle and it's showing in my Adobe account with a serial # and registration date of Jan 2016.  At some point, I upgraded my computer and never reinstalled the software as I don't use it that often.  I would like to reinstall it but Adobe chat says they will not offer any support for this Bundle and would not even point me to where I can download this software that I clearly own a serial number for.  I know the software were not part of the creative cloud.  I think they were called Classic, but I have no way to look it up now that I don't have the old computer. Anyhow, does anyone know where I can download the software?

Need some help as I keep getting this error - WHAT DO I DO? - 2 fatal error(s), 2 error(s), 3 warnings(s) FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobeAfterEffects17AllTrial', version:17.0.5.16 FATAL: Error occurred in install of package (Name: AdobeAfterEffects17AllTrial Version: 17.0.5.16). Error code: '184' ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 WARN: Unable to delete file at "C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\typesupport\cmaps\WP-Symbol". Error 32 The process cannot access the file because it is being used by another process. WARN: File C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\typesupport\cmaps\WP-Symbol locked with Process AEGPUSniffer.exe WARN: Unable to move file at "C:\adobeTemp\ETR5564.tmp\1\universal\Professional\Support Files\typesupport\cmaps\WP-Symbol" to "C:\Program Files\Adobe\Ado

I activated a one Year Subscription via Product Key. It worked and said that I can use CC until October 2021. Now I try to open Photoshop and it says I have no Subscription.Afterwards I login into my Adobe account on Chrome and see, that I dont have ANY Subscription anymore. There is none in my billing history or any trace of any subscription anywhere.I cant contact the Hotline because i dont have a subscription anymore ._. HELP

I had this for a temporary employment in Sweden and forgot i had it. Now i have been charged for two years every month. Can i do anything to get a refund for the years inactive?