Premiere Elements

When I try to export and share a project The screen turns white and stays that way. it does not export.

All I am trying to do is clip a few GoPro videos together along with a few pictures, then narrate my story.  Should be easy, right? Well, with a more than capable laptop (see below specs) and after a few minutes of adding a clip or trying to, you know, edit and build a project it simply freezes.  It doesn't appear to be stressing the laptop (see below screen shot from the task manager) and it won't even close down unless I use the task manager.  It simply gives the hour glass.   I've cleared the cache, etc.  Any help?  Or is the new update that bad as I've read on here? LaptoCPU Usage: I am beyond frustrated as it seems this is literally useless.   Again, any help would be appreciated.

hi i have a doubt in the export settings area about audio configurations.  lets say, if im gonna export in h264, i know the aac format is used at 48khz and is possible to use other aac variations and also that i can choose 512 bitrate but i can find if the audio is 16bit or 24 bit, i need 24, the same thing with mpeg4. another thing, i found that i can export quicktime (i think is mov.) and here in the audio settings it shows me that can be at 48khz and in 24bit but dont say nothing about the audio format(i need wav./pcm).  idont know if  the video is exported with the setting that says uncompressed rgb 8bit or yuv 8bit 10bit the audio will be in the imported format (wav.). ?? thankyou and sorry for my english and to let you know im not a video editing expert.  thanks

Adobe threatens to disable my program in 4 days. How do I address Adobe's ransomware?

I use PE14 and when I drop videos in the sound no longer plays.  I know my sound is working when I play youtube, but when I drop an MP4 into my Premier Elements I get no sound now.  Is it because I have an old version? 

I'm new to video editing. I've been working on a few projects that include video clips and imported music tracks. All audio has worked just fine. Then today I open one of my projects and there is no sound. I checked all of my projects and none of them have sound anymore. I tried starting a new project and imported video and music tracks--no sound at all. I checked the settings to make sure that my computer speakers were the default and they are. The volume is not muted as far as I can tell. My computer plays audio just fine outside of Adobe. This just happened all of a sudden. When I closed the project last night everything played just fine, then I open it today and there is no sound. I never changed any audio settings. Any help would be appreciated.Thanks!

I have a video project with clips that are all 24fps. There are no clips at a different rate. My Export Settings for fps is set to match the source video, but the software shows 59.94 greyed out and exports at that higher fps (which I verified in Windows by right-clicking the file and looking at fps). When I manually export at 24fps, it is quite choppy. Also, when I go to Edit > Project Settings > General, the timebase there shows at 59.94fps with no way to edit the value. I viewed my individual clips and there are indeed 24fps. 

An avid user of Adobe products for decades, with the advent of popular 360 cameras would it not be prudent for Adobe to provide the necessary plugin to utilize the 360 media to create again those one of a kind stunning videos?

If I try to export my current project as 1920x1080 as MP4 with a estimated target size of 1,45GB I get an empty error message:  I use Premiere Elements 2022 - Version 20.0 (20220702.Git.main)Windows 11 - 64bitThe two Scratch disks set in the settings have: 234 GB free and 656 GB fre space I exported several hundred videos in the past years on this system with no problems. Why is there no Error Message given and what can the problem be?

HeyWhat's a simple* animation or effect I could apply to a still image? The video project is an audio track and the image would be a person. So, I'd like to give the image some movement so it's not boring.*simple but remarkable Thank you.

I have tried downloading on both my Windows desktop & my Mac laptop. The downloads successfully complete. The installs run with the only initial error being it is unable to start the program automatically and should be started manually.When I check it looks as tho on both machines the installer has installed Adobe Priemere Elements 2024 & 2025 with neither actually working. 2025 just hangs when you try to launch the video editor. 2024 throws a config error 11. I've verified thru restarts and the task manager nothing adobe related is running which is the usual troubleshooting for that error.I am able to download and install the Premiere Elements 2023 successfully but when I attempt to buy that Adobe tries to sell me a license for 2024.When I compare the installed files of 2023 to the 2024/25 installation it looks as tho the installation does half of 2024 and then half of 2025. Support files directory is 2024 executable is 2025 in 2025 folder.I guess I'm wondering if anyone else

I'm trying to retrieve the installation files for adobe premiere elements 11.  Does somebody has a link to download them.  Thanks in advance

Hello there,I'm experiencing a problem with the Adobe Premiere Elements 2024 app on mya Macbook Pro M1 Max laptop. After I render the videos in my timeline, it doesn't show me the video of the screen at all. I can hear the audio but the screen remains black during playback. How do you fix this problem> Please reply back ASAP.

I would like to congratulate Adobe for fleecing hundreds of Dollars from me. I purchased Adobe Photoshop Elements 2024 and Premiere Elements 2024 some months ago. Now that I have finally some time to sit down after some holidays and edit the footage but  I find that I cannot transfer it onto DVD. It may be a shock to Adobe but there are people out there who do not want to send their video footage to Youtube to justify their existance by exhibiting what they do.  I am a 70+ year old and I would just like to make a video of my holiday to play on my DVD player in private. Furthermore I don't want to see peoples holiday clips and I'm sure they need or won't to see mine. When I looked at purchasing your product there was NO WARNING that YOUR product was not able to do what I'm sure many would expect it to be able to do. As far as I'm concerned it is an absolute disgrace that you don't enable users to have this option.  And I'm certain others feel the same. Thanks once again,

Hello there,I use a german version of Photoshop 2020 on a windows PC. I'm trying to integrate the HEIF- and HEVC- addons. According to Adobe I have to go to settings in the programm to activate this Add-Ons. Problem: Photoshop 2020 has no visible button for "Setting/Setup/etc.". I hope someone can help me. I'm working on this Problem for over 2 hours straight and I can't find anything usefull on the internet, because everything is for the new Photoshop Elements. I hope one of you can help me. Thanks you for reading this and thanks for your help. 🙂

Bonjour,Adobe Première Eléments refuse d'extraire les photos de mes fichiers MP4Comment pourrais-je résoudre ce problème ?Merci d'avance.

Im trying to make 9:16 video but whenever i try to make it 1440 X 2560 it changes on its own to 1296 X 2304 how can i fix this ????

I am thinking of buying Premiere Elements 2024. It states that it requires Intel 6th Generation processor. I have a Lenovo V130-151KB with Intel i7 processor. How can I tell is it is a Intel 6th Generation?Thanks

When I select the 'Dual Screen Mode' and try to drag the timeline display to my second screen it simply disappears from the screen as soon as I let go of the right mouse button. On the very rare occassion that it actually works and stays on the second monitor (playing around with resizing), as soon as you try to select any media the timeline dissappears back to the first screen!I have a Macbook pro running OS Catalina. Is there anyway around this bug ?  Thanks John       

ContextI record videos on my GoPro 12's and I do some very simple editing in them. Most of the times it's just merging them together, nothing fancy at all. Everything was good until beginning of July, around that time Premier Elements just started crashing during export. It usually crashes around the ~70% progress mark. Any suggestions on what to do?  ExamplesMerging 3 videos (one after the other), all 1080p 60fps :File 1: 10.6 GB, ~23:30File 2: 10.6 GB, ~23:30File 3: 2.42 GB, ~5:20Exporting to (same as source):Resolution: 1920x1080Format: H.264Frame Rate: 59.94Audio: AAC, 160 kbps, 48 kHz, StereoDuration 46 Min, 49.49 SecAspect Ratio 16:9 SpecsWindows 11 Pro 64-bitCPU: Intel(R) Core(TM) i9-14900KRAM:  64.0GBMotherboard:  Gigabyte Technology Co. Ltd. Z790 AERO G (U3E1) Graphics: NVIDIA GeForce RTX 4090Storage (SSD1😞  2.0 TB (1.28 TB available) [Where Premiere Elements is installed](SSD2): 2.0 TB (0.97 TB available) [Where source

When I try to preview a music/sound effect sample from the library, it will play a few times then stop working.  When I press the play button, nothing happens.  If I try another file, it will play fine a few times, then it also will stop playing.  If I move the clip to the timeline, it will play, but I shouldn't have to add it to the timeline to listen to it when there is a preview available.  For reference,  I'm using PE 2021 and yes, the files are downloaded and I have tried restarting the app and my computer.  Any help to solve this would be appreciated.   

If I stabilise a video with 4k and 25 FPS in Premiere Elements 2024, the result is like a film with 15 frames per second, i.e. it jerks unnaturally. If I play the result at 1.5 x speed, it fits again and runs smoothly. So don't get me wrong, the film always has 25 FPS, it just looks like it has 15 FPS. I have tested this with different settings and it was always the same result.Can anyone tell me what I'm doing wrong?Translated with DeepL.com (free version)

I'm unable to open HEVC files.  I followed Adobe's instructions, paid $1 for the plugin, set plugin permissions to everyone and it still doesn't work.  Is there a fix for this?  I also contacted support but I can't get any help becasue I am using the 30 day free trail.  Obviously I will not purchase the software if it can't even open an iPhone video.  

Hi, I have multiple movie files thathave no audio when I bring them into PE2020 to edit them.  It's as if the audio is on the center channle, but PE is only playing the left and right channels.  Is there some way to force it to just put the center onto the L and R so I get the words?  I can hear the talking if I play the same file back in VLC or some other media player.  It' sjust in PE that I have no talking. Thanks.

Ich habe versehentlich ein Video samt Ton in 1/4x - Zeitlupe aufgenommen. Kann ich es samt Ton zurück auf normale Geschwindigkeit transformieren?Angehängt ist ein Beispielvideo.