Questions

I just downloaded the latest version of Adobe Reader (18.011.20040) on my new computer. I create files all the time through Microsoft Word and Excel. When I save these files as PDFs, Adobe Reader automatically opens. I do not want that to happen. I simply want it to save as a PDF and go on with my life. How do I stop it from opening automatically?

Dear Support Team, I cancelled my acrobat subscription before the trial period ended, yet I noticed a charge attempt was made. Fortunately, the transaction did not go through. Could you please confirm that my subscription has been fully cancelled and that no future charges will occur? Also, please ensure there's no pending charge in my account. Best regards  

Through work recently, I just got a license to install & use Adobe Acrobat, which I've installed on my laptop at home. I've been using it to help create PDFs that are ADA compliant. What I would like to do, however, is install the free DC reader that I used to have for years (not the pro version), because I'd like to see what services (specifically, screen reader) has for individuals. Is there a way I can install the free DC reader that will not install over my current Adobe Arobat pro licensed software? Can I run both versions of their reader on the same device?

How to remove restrictions from a PDF File?

HiI know this might be a trivial question but I can't disable "take a snapshot" function. In previous versions I could change it to scroll screen by hand or smth like that. Here, once I tick it on in edit menu, I can't disable it and change back to normal state. This is not convinient because whenever I click somewhere, all page is copied to clipboard...Im just wondering why Adobe Reader programist don't make such tools idiot resistable. Here is my example 🙂Thaks and regardsPaul

I will continue this topic https://community.adobe.com/t5/acrobat-reader/%D1%88%D1%80%D0%B8%D1%84%D1%82-%D0%B2-quot-%D0%B7%D0%B0%D0%BF%D0%BE%D0%BB%D0%BD%D0%B8%D1%82%D1%8C-%D0%B8-%D0%BF%D0%BE%D0%B4%D0%BF%D0%B8%D1%81%D0%B0%D1%82%D1%8C-quot/m-p/12336978#M82416  because I think it is not closed, and no one answers my questions in this topic. So, as I asked earlier. You say that the font cannot be changed, but nevertheless it spontaneously changes for users. It means that somewhere there is some kind of setting or section in the register that is responsible for this font. So where can this font be changed?

Hello, I found an issue when using Adobe Acrobat Reader when using Polish keyboard and fill and sign tool. Until I type standard characters, font seems to be Arial or similar, but when I type special character like Ś, Ł, Ę which are typical to Polish alphabet, then font changes to something like Times New Roman. Please see attachment for better understanding. Is there any way to fix it? I dont care about font type but it would be great and professional to have just one font type in filled document 🙂 

After opening a file to check it, I modified the file name on the directory.Of course the name change can occur only when I close the file.Closing the file Reader asked if I had to save changes to the file: but I did NOT make any change.And I needed the file stay what it was.So I pressed "NO"The file disappeared from Reader window AND from the DIRECTORY TOO !!!Of course this is a MAJOR BUG and also INTRUSION on personal Hardware devices.How can this be possible ?

I've filled out a job application, all 3 pages, using Reader 10.1.10. It's complete with my signature and ready to send with one exception....I accidentally check a "yes" box that should needs to be unchecked. I cannot for the life of me get the x out of the box. I've watched 4 or 5 tutorials, googled my problem, read 50 forum entries, and can't find anything remotely able to help. I don't see a way to contact Adobe, I don't know anyone to call. Of course I just found out about the job last night and the application deadline is today, 6/25. I can't let this "yes" checkbox thing slide, as I'm a nurse, and it states I've had my license suspended/revoked, which is untrue. I'm desperate!!!

Hello. I have a question. Currently, a closed network PC is continuously calling cc-api-data.adobe.io. I would like to ask if there is a separate version of Adobe Reader that does not make the call, or if there is a way to disable it in the reader. 

Adobe Reader использует странный шрифт, когда я делаю подписи на русском языке пользуясь инструментом "Заполнить и подписать". Почему-то используется фигурный шрифт, а мне нужен обычный, типа Arial. Как изменить шрифт, которым пишутся подписи на русском языке?

When first using the pen tool on a document, the pen tool is automatically switched to the cursor/panning tool. On subsequent markups this doesn't happen. This wastes time every time I mark up a new drawing in Adobe Acrobat DC Adobe Reader DC.Steps to reproduce bug:1. Select the pen tool under Comments2. Use the pen tool on the PDF3. Watch as the pen tool is automatically deselected and the cursor/pan tool is now active4. Re-select the pen tool5. Use the pen tool on the PDF6. Watch as the pen tool is no longer automatically deselected, and you're able to make multiple markups at a time, for now..7. Open a new PDF document8. Select the pen tool again.9. Use the pen tool on the PDF10. Watch as the pen tool is automatically deselected and the cursor/pan tool is now activeResults: Pen tool is automatically deselected and cursor/pan tool is selected, preventing a second markup.Expected results:Pen tool should remain selected until OPERATOR decides to select a different tool.

Hi, I am having problems with a fillable Adobe Acrobat PDF locking after some users save it. It is a form that is sent out to other users, who fill in the form partially, save it and then email it to me. After receiving the form I need to make further edits, but in some cases the form that I receive is locked and cannot be further edited. The form security is set to not allow signatures or comments. The users are filling the form using Adobe Acrobat Reader DC (64-bit) on their laptops and they are not attempting to sign the form. The issue seems to occur randomly, with the form saving without issue sometimes, and at other times locking for the same user. This issue creates a lot of re-work for me because if the form is locked I need to create an entirely new form. Is there a way to fix this problem? Thanks!Tiffany

Hi everyone, we are experiencing an issue in our Terminal Server environment where existing Adobe Acrobat Reader installations automatically upgrade to Adobe Acrobat with a licensed user profile during RDP sessionsAlthough we have applied the attached registry entries to prevent this behavior, the upgrade problem still persists.We are looking for any additional recommendations to:Prevent any background updates or cloud promptsStop Adobe Reader from upgrading automatically to Acrobat during user loginsOptimize performance/stability in multi-user RDS sessionsBlock user sign-in prompts completely Thanks in advance for any insights or links!best regardsAlex

When I select the print function on an open PDF, Adobe becomes unresponsive. I have uninstalled and reinstalled several times, updated my computer, and tried many different documents. Any solutions?

Hi,Everytime I try to open a PDF file.I will face the error like in the picture below.Yes, we can solve this issue by set up the compatibility mode.Anyway, do you guy have any other idea how to fix this?P.S. As I first check this issue will happend with Adobe Acrobat Version 25.001.20531 but If I downgrade my adobe acrobat Reader it will automatic upgrade to this version.

Everytime I use Acrobat (Pro) it takes ages to load up my documents, freezes, doesn't respond, looks like it's crashed. And it doesn't matter how hot the spec of the machine is, it has always run like a one legged dog - and it has for years.Can Adobe just strip back the bloat, the document Share feature, the pointless Ai trash and just provide a lean application that WORKS like it should. All my colleagues experience the painful grind of trying to use Reader or Pro. Can we have a ProLite that just has the needed features and works like programs used to back in the old days? Pretty please?????

I'm having the following problem with my reader: every time I open a PDF, I get a pop-up message saying "abnormal closing." I don't see the program closing unexpectedly, but I always close it normally. I also can't set preferences, like the dark theme. It doesn't save my preferences every time I start it. I've already tried updating my software, but initially it gave me error 100700. By following the forum and manually accepting the EULA, I solved the problem. But this other problem persists.I also tried reinstalling it after running the cleanup tool but nothing What solutions are there? Thanks. 

Since the latest update of Acrobat Pro, I am no longer able to scan documents. The scanned documents appear completely black. My operating system is Windows 10 Enterprise 64-bit. For a long time, Acrobat has been freezing while navigating between pages, forcing me to frequently close and reopen the application. After the most recent update, documents scanned for archiving purposes now display entirely in black. Navigating through the page thumbnails has also become nearly impossible. I urgently need a stable version of Acrobat that works reliably on Windows 10 Enterprise 64-bit, along with a trusted download link. I would greatly appreciate your prompt assistance with this issue. Thank you in advance.

In Adobe Reader DC Version 2025.001.20577 64 bit, when I go to Edit>Preferences>Documents I put a check on "Restore last view settings when reopening documents" and I put a check by "remember the last state of the All tools pane when opening documents," the program never remembers the latter choice and I am unable to save the view of the document when opening my  PDF's. I just changed to Windows 11 Pro from Windows 10 Pro. Adobe Reader DC works fine on my Windows 10 Pro PC. Any help would be appreciated. Thanks.Marcm  

I am not able to print PDFs from my MacBook - it says "document cannot print" "no pages selected" but all the usual print settings are set to what they've always been set to and i've never had a problem in the 10 years I've been using this program to print PDFs from a MAC. I'm running Sequoia 15.5 and the lastest version of Acrobat DC and I've been having all sorts of issues with it crashing unexpectedly, not printing, and a host of other issues. 

Trying to find the 'DC base (64-bit)' offline installer for Adobe Reader (64-bit).Have found the updater .msp file and states install over 'DC base (64-bit)' but unable to find an offline installer that this .msp will update..25.001.20566 Planned update, Jul 08, 2025 — Acrobat-Acrobat Reader Release NotesHave found various installers but this 'Reader' .msp will not update them.Honestly it should be this hard. Any Adobe employees who know (not think it should) where I can find an offline installer that this Reader update will actually work on.

Does anyone know how to get Adobe Reader to stop changing the color of my fonts from a file in Microsoft Word.  I unchecked the box called Replace Document Colors under Accessiblity, but I don't know what else to try.Thanks for your help!

ALL FILES for readings appeard under adobe status as a  default.hoe can i define the next files i load to be under windows mode?

Hi All,I have a staff member that gets an intermittent issue when viewing pdfs.  Its so odd that I don't even know what to search online.  I decided to post to the community.  File attached. Anyone seen this or have thoughts?