Questions

Dear Adobe Support, This is to request a feature that would greatly enhance the usability and efficiency of your PDF readers. I am referring to the back and forward buttons that would allow users to navigate through the links and bookmarks within a PDF document. As a researcher, I often read scientific papers that have thousands of links to equations, figures, tables, references, and other sections. These links are very useful for understanding the content and following the logic of the paper. However, without the back and forward buttons, it is very frustrating and time-consuming to navigate through these links. One has to manually scroll or use the page navigation toolbar to go back to the previous page or position, which often disrupts my reading flow and concentration. Sometimes, I even lose track of where I was before clicking on a link. Even though your PDF readers have some features that can help with navigation, such as the page thumbnails panel, the bookmarks pa

I am using android 14 and adobe reader version 24.9.1.35566, it cannot open any pdf files... Last week I could but now I cannot... I think it was about last update, i removed and re install app tried everything but not solved... Also other pdf viewer apps still can open files on my end. App stuck on white screen and at the end showing error message that it cannot responding... Attached

ho cambiato cellulare e non mi fa scaricare file in PDF sul nuovo.vede sempre quello vecchio

I have subscribed till it's asking for subscription for permuim... App not working 

I purchased Adobe Acrobat Premium on my iPhone after I suddenly couldn't use my year subscription another two days before it expired? So the monthly one says it is good until September 24, 2024. Today is August 29th, 2024. However, when I go to restore purchases on my iPad it says my subscription is expired. I made sure it was linked with the same account and it is. I can use on my phone but not my iPad?? I have never had that issue before.

I tried to cancel a subscription before the free use ends, but it doesn't let me do it from the app nor website. How do I cancel ?

hi receiving downloaded PDF from Facebook Google handmade installed Adobe reader to open them now being told Adobe reader not installed think it is cuz that's what I'm talking to you on I have been running into issues for months I've been hacked nobody's recognizing or doing anything until very recently when I was able to send a short video showing three act of profiles well I was on Facebook on another profile so there's evidence there's proof the screenshots they allowed the original hack a child molester as a matter of fact in my local area I have evidence that tooed he put his name out there on me please I need help how do I get them from where they are to your app to open the damn things I have hours on this nonsense and I'm about done I'm 62 I'm a carpenter and I shouldn't have to be going through this crap       

Could someone please explain to me how to move a document from Notes to Adobe Acrobat?  When I try it the usual way, Adobe Acrobat does not accept it.  Thank you kindly. Linda

I am trying to cancel my subscription before the 7-day trial ends. In the app it's saying I'm subscribed. When I go to manage subscriptions nothing is there. How can I cancel since it's not giving me the option to?

Done ✅ 

I filled out an application and I sent it (emailed) it to someone cuz I need there signature. She tried to add her signature but it said "she needed access or permission" so.......What exactly does she mean by that? Or how do i grant her permission to make edits or add to the document??? Is it possible even??

Device: iPad (10th gen)iPadOs Version: 17.5.1 After last update to version 24.08.00 some of my documents stopped to be shown correctly. I see only blank pages with some my remarks, that I did previously. The file example is below.

   AI Assistant Enhancements Multi-Language Support: Now in French and German, including purchase workflows. iPad Compatibility: Enjoy all new features on your iPad! Scaling Excellence Onboarding Experience: Seamless transition for trialists from FTE. Swipe Actions: Discover left/right swipe actions more easily. Delightful Experiences: Cloud Share Reactions: Engage with comments through reactions. Quickly react or upvote existing reactions. Redlining: Easily redline snippets in the comments list. Upgrade now and experience the new features!   Community & Engagement Specialist | Document Cloud | Adobe  

Build the Future of Document Comprehension with GenAI GenAI Usage: AI Assistant in More Tools: Easily discover the AI Assistant in the More Tools panel. Context Menu Enhancements: New AI-powered options to ‘Simplify’ and ‘Define’ in the text selection context menu. AI Assistant Enhancements: Improved Response Quality: Responses are now streamed in real-time for a better user experience. Language Support: AI Assistant now supports French and German, including entry points and responses. Increased Document Support: Handle larger PDFs up to 600 pages, up from the previous 200-page limit. New Features and Enhanced Experience: Simplified Star to Cloud Workflow: Easier uploads to Document Cloud with a streamlined preference dialog. Reactions Support: View, upvote, and downvote comments to encourage feedback and engagement Update your Acrobat app today and experience the future of document management! Community & Engagement Specialist | Document Cloud | Adobe  

El Acrobat premium no despliega algunos archivos pdf, las páginas se muestran en blanco. ¿Me pueden ayudar? 

When I open the same files through Google Drive or on my laptop, I can view the content of the files. However, the files keep showing up blank on the Acrobat app for iPad. I have tried uninstalling and reinstalling and the app is up-to-date. 

I have recently encounter image and wordings failed to display on ipad when opening file using adobe acrobat. I dont have this issue before and it is very frustrating that i m not able to do my work. I suspect is the latest update. Please help, if continue like this will distrupt my work.

He dejado de repente de ver imágenes dentro de los archivos en todos los que tengo, no se a que se debe 

After updating the lastest version of Adobe Reader on iOS, a lot of figures in my ebooks can't be displayed. However, while I tried to open some of them via the another apps, everything is normal. Please resolve this problem as soon as possible. Some my iphone screen captures are attached below 

On the Acrobat APP on my iPhone, the AI bubble blocks my documents even though I've disabled the AI. It's INFURIATING.   I can't even revert to an earlier version of Adobe Acrobat to get rid of AI feature because it's an APP.   Customer service via phone or email is nonexistent and a terrible reflection on the company, imo. Solutions?  No other PDF reader has liquid mode, otherwise I'd abondone Adobe completely.        [Question moved to the Acrobat Reader Mobile forum]

i purchased AI assistant for adobe in reliance on all the ads saying "AI assistant available across mobile devices!" and the specific ad in the app store which states that AI assistant is available on the ipad app. Even with uninstslling and reinstalling and my profile on the app specifucally showing "Acrobat Pro" and "AI Assistant" at the top, there is NO AI ASSISTANT in the app. I am using a 2024 ipad air with everything updated. Where is the assistant??

Hola, necesito ayuda para que me den el reembolso, me cobraron este mes donde yo tengo como 3 meses de no usar ni siquiera esta cuenta, hasta la tarjeta que tenia ahi se me perdio, pero resulta que me cobraron este mes a una tarjeta con cuenta que no tengo asosiada aqui, por favor necesito ayuda porque no se como vulneraron mis tarjetas sin mi autorizacion 

Hi, not sure for what reason, I am no longer able to choose my saved signature each time my colleague sends me a document to sign. Previously I was able to tap my save signature and click finish straight away. Now, every adobe request signature document sent to my email will request me to sign manually again and again before I can click finish. Why does this happen? I tried to save my signature my clicking save button after i sign, but it still prompts me to sign manually for the next document I receive. Pls help!

Hola buenas,  quisiera saber como borrar archivos compartidos. Gracias 

I cant do in preferences.