Questions

How do I make a file modifiable? 

I recently used the Adobe platform to convert a DOCX document to a PDF file. I didn't have an account at the time and didn't realise this was necessary in order to retrieve the file. I'm just wondering if that file has been deleted or is still sitting on Adobe's server.Can anyone enlighten me?Thank you in advance.

I am attempting to use Export PDF to convert a PDF document to word,  Each time I try I get conversion failure.I have tried with several different documents, none of which are more than 500KB.Colleages within the office are able to use the system.Help!

I need to cancel.  The application we need to use is converting PDF files to word documents that can be interactive.  We are unable to do this, therefore we need to cancel the subscription.Thank you frank Piccillo

Today in Acrobat when trying to combine a Word document and three excel sheets into one PDF I received this pop up in redThe file is either password protected, encrypted or is a PDF form that could not be combined to generate the PDF file. My excels and Word doc were actually not encrypted not password locked.I have done this sort of combining word docs and excels dozens of times and neevr had this before.any solutions? 

I need a version of Acrobat that will convert Outlook PST (emails) with the attachment to PDF format.  Is there one available be Adobe Acrobat?  There has got to an efficient way to do thisI would appreciate any suggestions.Thank you all very much and I await your response.Kindly, Sissy

I have to move the mouse wheel two steps to zoom in or out one step, so zooming is slow and is not smooth. In other apps or website it works propertly. I tried it in four browsers (Chrome, Edge, Firefox, Vivaldi) and same results. Does anyone have the same problem?

I already have a subscription but I keep geeting this response whenever I have a request using AI Assistant: ". I'm not able to help with Acrobat tools yet. Try visiting the Adobe Acrobat User Guide for detailed instructions." Please help me so that I can continue getting response for my request.

I cannot export a high resolution image from acrobat DC and accurate Pixel dimension on illustrator.

We have a PDF on our internal website that has an "updated" date as part of the content. It's not a dynamic date that updates automatically when the file is opened, it's typed in manually. The date should read "01/09/2025" (January 9, 2025). However, for most users viewing the document on our website via the Adobe Acrobat extension in Chrome, the document displays "01/08/2025" (January 8, 2025) instead. If users turn off the Chrome extension, the correct date displays, but it would be difficult to communicate this to all employees. What could be causing this? Is there a setting we can change in the PDF to prevent this from happening? Thanks!

I have suddenly encountered problems in converting a document from Word to pdf.  Earlier versions of the same document have converted with no problem.  When I try and convert now the process gets almost to the end and then changes to another screen (see attachment) asking me to upload the document again.  This gets to the same stage and I then get a message to say an error has been encountered.  The file has increased in size from previous versions and is now 25 MB so is within the limits.  Can anyone help please?  Thank you.

how do I change the font of my signature

kenapa tidak bisa memakai adobe reader tidak membaca padahal aplikasi nya sudah ada dan tolong ingin mudah instal acrobat agar lbih mendukung ke email saya

Adobe started converting my pdf attachments to links.  There was no clear permission for this.  Just a couple of non-descript words that didn't convey what was going to happen..  I DID NOT CONSENT TO THIS.  I am ready to discontinue my subscription, unless someone gives me a solution, a rationale or both.

I am not able to edit my word file.  I have Adobe Export PDF.  I uploaded a pdf file and then converted to word (.docx).  When I open the word file it will not allow me to edit/change.  Can someone help me because this is why I purchased Adobe Export and if I am not able to convert PDF to word and edit, then I am not sure if I will renew when it expires in February 2019.  Thank you for your help. Regards, Stephen

Where do I find my receipt of payment?

When I convert my word documents to PDFs all the text is black, although in the original I had red text

How do you change units of measure from inches to mm on ChromeOS devices, within Adobe View Chrome web plugin?Ive tried setting the region on the device, and also in the plugin settings, but when I try to get the document info for Page Size, its always in inches. There are no preferences to set like in other versions of Reader where you can change the unit of measurement to the one you prefer.  

I purchased a monthly Adobe Acrobat Pro subscription for my Ipad computer. Can I access my subscription on my MacBook without purchasing as 2nd subscription?

Hey everyone,I'm experiencing a persistent issue with Adobe Acrobat Online's Request a Signature function, and I'm hoping someone might have insight or a workaround.Normally, I use PDFs generated from Google Docs without any problems. Yesterday, I attempted to send a signature request using a form that I had previously sent successfully to another user, who signed and saved it as a template. However, I accidentally sent the incorrectly named PDF to today's customer, so I canceled the signature request and uploaded a corrected version.Since then, every attempt to send the new document results in the error message: "Sorry, something went wrong." I have tried:✅ Uploading different PDFs, including ones generated by Acrobat's own PDF editor✅ Sending the request to different users✅ Clearing cache and switching browsers Nothing has resolved the issue. As a web programmer, I checked the browser console and noticed at least 11 errors, including:403 errorsAPI POST err

Hi yall, hope you guys can help me with this issue. I have a user that was sent a document and they are intending to sign it. However after clicking on "continue", a pop out appears that says "document processing".User has told me they tried waiting for an hour and it was still processing.I've tried different browsers, incognito mode, clearing the cache. No luck. They tried the link on their mobile device and it gives the same thing.Another user was able to sign without issue so I'm not really sure whats going on with this particular user.Any help will be appreciated. Thank you!

How do I convert PDF to JPEG?

Acrobat 2020 Standard displays of minimum of two pages.I just need to see a single page in full screen window when i'm running the "Organize Pages" tool.I can't seem to zoom in to just leave one page visible and no changes to any view settings make any difference. I've googled possible solutions and tried what seems like everything (in Acrobat), in Preferences, in View menu, etc etc, to zoome in. but most actions geared toward increasing the page size to see what's on the page by zooming in do nothing.I'm running Windows 11. Please help, my eyes can't take the microscopic font size when two pages are forced into a single window.

I'm working on a project where some of my team members are going to be uploading hundreds of signed documents using either the app or web version of Adobe Acrobat. Is there a way for these files to automatically be accessible to the entire team since sharing each of them individually will take a long time? A shared folder that everyone on the team can access seems like the ideal solution but I can't figure out how to share folders, only individual files.

Ho ricevuto un file PDF di nuova generazione e non riesco a stampare il modulo inviatomi. Io non ho il nuovo programma e non posso caricarmi un costo così elevato per ricevere uno o due file all'anno. Che fare ?