Questions

why Adobe PDF pack is not working?

On April, 23, 2015 I wanted to cancel my annual membership which is coming due April 30 and get a refund since my bank is already being charged for 2015. Chat was closed(suppose to 24 hrs a day 7 days a week, but I finally talked to a live person who said they could assist me.  I received an e-mail stating my refund request is being processed and a link to check status was included.  It is now May 9, 2015.  No status change and Chat is again closed!!This poor customer service causes me to NEVER order any Adobe products in the future.How do I resolve this issue and get my refund??

Hello,we have the new adobe creative cloud for teams installed on a mac.The Adobe DC crashes every time we went to the "output preview"(Ausgabevorschau in German)Could you help?Thanks in AdvanceDirk DähnAmpelmann GmbHBerlin

Can i update acrobat 8 pro to DC pro?   what would the cost be in AUD?

I am attempting to convert a pdf doc to a microsoft(doc) format.  When I typed in my password nothing happened and the password screen stayed on.  A wheel turned on the conversion request but nothing happened - sreen frozen on the passwrd screen. What is stopping me from signing in.  I signed in to get on this site okay.!

I think I made a typo in my email during my purchase yesterday?

J'ai payé 24,54 € le 10/4 pour exporter des pdf et votre service ne fonctionne pas et me dit que je ne suis pas abonnée à ce service

I just converted and some of the documents are mixed upHelp please!

The 19.99 charge I am being billed for is for what? Is that for one year charge?I have Adobe Pro 9 2010 and use that all the time.

I managed to do this before and now I don't know how I did it.

Hihow can i view what fonts are being used, in a PDF file, or the fonts photoshop will seeThx

No he aceptado la suscripción anual de Adobe PDF, sin embargo, mi banco me ha pasado factura de 78.64€ con fecha de 06-abril-2015. Les guego me aclaren esta situación a la mayor brevedad posible. Gracias.Arcadio B. Vigil

I wish to cancel annual subscription to PDF Services. The online cancel does not work please need help?

This is on one of the computers in our office.  We use a medical records program called Sevocity.  This program stores documents that we import into the electronic charts as PDF files.  When we upgraded that computer from Adobe to Adobe Pro, it no longer opened the PDF documents stored there.  Is this an issue with the medical program or with Adobe Pro?  We already had Sevocity Support attempt to fix the problem, but they said the issue looked like it was with Adobe. We would like to troubleshoot by re-installing AdobePro, but we want to make sure that none of our files stored to the Adobe Document Cloud.  If we re-install Adobe, will those documents still be available in the online Adobe account's Document Cloud, or do we need to move those documents to the collective Creative Cloud?

I would like to ask a further question to this topic googe drive commentI followed [private information removed by moderator] advice to always upload and rename my files on Google drive. But when I comment a lot, this isn't really comfortable, so I got interested in the 2nd suggested possibility to use the free Acrobat.com cloud storage. Is https://cloud.acrobat.com/ the right url to use it? I have the feeling that I can only share files but no folders and that I cannot share them in a way that I see the comments of the others users.Does anybody know a free (at least for students) cloud service, that enables a group of users to comment pdfs in a shared folder, so that every group-member can see the comments made by the other members?

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How I upload files into my cloud

Please!!!! Asap!!!!! 

is there a way to prevent a PDF file from being forwarded? For example, im a personal trainer and if i send a client a plan via PDF file, i want to make sure that they cannot send it to anyone else. I read about how you can secure a file by creating an ID and then having the recipient create an ID as well, but i would like to make the orocess as easy as possible for my clients and not have to have them create an ID and then send it to me. is there a better way to block the recipient from resending the PDF?

Hi. We are having several issues with Adobe X Pro PDFMaker plugin crashing Lotus Notes 8.5.3 when trying to convert single or several mails to PDF. Either the mails are skipped, or Lotus Notes crashes.IBM Lotus Notes Support have replied with this when we raised a problem ticket:The crash occured in 3rd party application from Adobe. From our side we can only tell you that you should disable the following line in Notes.ini tp prevent the crashes: AddInMenus=C:\PROGRA~1\Adobe\ACROBA~1.0\PDFMaker\Mail\LOTUSN~1\PDFMLO~1.DLL  If you want to use this tool you should contact Adobe to solve the problem.  So would like to enquire what is the cause of this crash and whether anyone else faces this problem with Adobe PDFmaker?According to Adobe link, Acrobat X Pro PDFmaker is supposed to be compatible with Lotus Notes 8.5.x versions.Any help would be much appreciated.

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‌I have just made a $27 subscription by mistake how can I cancel it immediately get my refund ??

Join us on Wednesday, May 27, 8:00am PDT for a webinar: The Legality of E-Signatures in the Global Business EnvironmentElectronic signatures are fast becoming a standard operating procedure for organizations that want to speed up business processes and reduce costs. In the global business environment, however, e-signature legislation and acceptance vary among countries, making the use of e-signatures potentially complex.  In this webinar, Dan Puterbaugh, Associate General Counsel, Adobe Systems Inc., will discuss the legal challenges and considerations associated with e-signature use in international business. You’ll learn about: •   The international e-signature landscape from a legal perspective•   Customer use cases in which e-signatures are used in cross-border business•   Creating an internal legal policy that addresses e-signature use•   Best practices for deploying Adobe Document Cloud eSign services globallyOur special guest is Conni

I got a Conversion Error message when trying to combine files.  They aren't pw protected files.  The process worked fine this morning.

Hi,I have just bought the Adobe Export PDF package for £19.99 but I can't actually find where to login to the software to convert a PDF to word?Any help appreciated.ThanksRob