Questions

Bonjour,En achetant une photo ce matin, un message d'erreur est apparu. J'ai recommencé... résultat : 5 crédits utilisés pour l'achat d'une seule photo. Merci d'avance pour votre retour. 

Hello,I just wanted to ask how monthly added quotas on follwing product are handled:Adobe Stock - 10 assets per month  In January we bought 9 assets. I cant tell what quota was left at the beginning of the year, as I´m a administrator and no enduser.But with change of month (Feburary) a new quota of 10 assets werent added.We bought 1 asset in Feburary with 0 quota left then.Now its march and strangely got a quota of 80 assets added.Any ideas? Thanks and best regards.

I'm working on a self-published children's book where I am using multiple images from Adobe Stock and from another non-Adobe resource.  Do the Adobe Stock royalty free vector/illustrations/images require citations in a Children's book?  They would be used under the Standard License.  Less than 500,000 copies. The images are not the primary value of the book. 

[original asset deleted by moderator]

Hello,I am trying desperately to get in contact with Adobe regarding my license.But after hours of searching, no chat, e-mail or European phonenumber is available.Can someone help?? Thanks!!

If I license an adobe stock music track and use it in my videos, once my subscription ends, to I still have the right to use this track? 

Is there a limit to how many free images you can download with a enterpirce profile? 

Can I use Adobe free stock video to YouTube with Adobe stock watermark?

I licensed file no. 226263393 and the ai file opens as blank within Adobe Illustrator (see screenshot), please advise. None of the other vectors I've downloaded are having this problem. 

I am leaving the company I am working for, however, the account I've been using has been my personal account. How can I transfer the subscription & remaining unused licenses to a different account under their name?

I licensed image 364446288 however the wrong file is being downloaded.

Can you use stock images on a personal blanket for yourself?

Despite having vector selected within the .ai file is just another jpeg? Why is this happening? Every single file is like this.

Bonjour,  J'ai essayé Adobe Stock durant la période d'essai, en utilisant les crédits mis à disposition et même en achetant une vidéo, dont le prix dépassait mon nombre de crédits.Si j'annule avant la fin de la période d'essai, Adobe peut-il m'interdire d'utiliser les sons et vidéos obtenus sur des productions diffusées auprès du public (trailer vidéo)? Je ne trouve pas de réponse dans les CGU mais je me méfie.  Merci pour vos réponses.

I've had an active (and paid for) account with Adobe for about 6 years, and today had to start over from scratch to have access to my apps. It only acknowledged my Adobe Stock account plan, and had me "upgrade" to the plan I already had and was using, and now I don't seem to have my stock account...so I guess I'll need to repurchase that too? Not a good time to make working with Adobe difficult as my clients are pushing harder and harder for software they prefer over Adobe...

To Adobe Support: I've spent hours on the phone with you in the past two months. On December 12th, you promised me a refund of $189.84 for a glitch on your end with the Adobe Stock in which you cancelled my account and I lost over 70 assets. You sent me $63.28. You have claimed over and over that the other 4 payments of $31.64 (total of $126.56) are on the way, yet it has been two months and they haven't shown up.  I've called weekly to rectify the problem and have been told you sent them and then you sent me invoices as proof, even though it doesn't prove anything. Then I was told by the next higher up that she could see that I didn't recieve 4 of the transactions and to just give it 3 or 4 more days - it's been 2 weeks and I still don't have the funds. I asked you for the electronic transfer id so I could give to my bank - something you would have if you actually transferred the money - but nobody can seem to locate these numbers for any of the transactions. At this po

I am a writer.I have read previous posts on Fair Use, but none of the questions are related to my circumstance. I want to use a photo as a book cover. May I do so?

I would like to unscribe Adobe Stock on may account, but there no option in plans to use cancel button

I bought adobe plan with 24,79 € per month and I realised that adobe charges me 37,19 € more with the rationale adobe stock but I didn’t buy this plan and I haven’t use it. I immediately cancelled it and it charged me a big amount of money as a fee. Please help! I need a refund.

I have two photos which are almost identical purchased in error I wish to return for credit. They are:#83077381*83077179

I was charged twice for adobe stock for 2 months need refund and solution to stop it 

Hello,While scrolling through stock images, I accidentally saved and licensed an image. The image number is 109832958.Is there any way to reverse this?Thank you,Sabrina

I know have 3 images downloaded accidently. May I pleas ehaave credits for these?   Moderator replaced the full-size assets with id numbers: 571671858 556332904 459462272

Hi, I purchased a premium image by mistake on Adobe Stock. We are on a team plan with 750 credits pm. I do not need the image, can someone help me unlicensed the image please so we can get some credits back for the month? 

Wher can i find the old licensed Pics? There are not shown in the License hIstory no more!