Questions

I purchased 2 images and selected the SVG file format. The SVG file format has always been scalable images and can be opened in Adobe Illustrator. When i opened these in Adobe Illustrator, they are just rasterized images and have no vector qualities, making them less than useful. Why would they say they are SVG if they are just rasterized images? They both had the option to be JPG or PNG. I chose SVG thinking they would be scalable vector images when opened in Illustrator. They are not.File names:AdobeStock_2079068556.svgAdobeStock_2079068803.svg

Single icon that’s part of a larger icon set that is NOT labeled as Ai-generated in the art bio.I’m wondering why Adobe is accepting this poorly made Ai slop as premium assets, and what are they going to do about a better filtering and quality control system? This specific icon is part of a larger icon set available on Adobe Stock, there is no mention of Ai being used to create this asset and no other Ai tags in the bio but this is VERY clearly an Ai asset as you can tell by the inconsistent line work in the icon itself. We are paying for premium assets, and this is not it. As a graphic designer, I do not appreciate spending time searching for something, downloading it, applying it to my project only to find out on closer inspection that it looks like *this*. Ya’ll charge way too much for your subscriptions for us to except this crap. And it’s only going to get worse as more and more “artists” and “designers” discover and use Ai. This is not a premium asset. This IS Ai generated and ne

Hi everyone,I'm hoping someone here can point me in the right direction. Back in 2018, I purchased several image licenses through Fotolia. At the time, I never migrated my Fotolia account to Adobe Stock, and I no longer have access to the original Fotolia login.I now need to provide proof of license for one of those images (an image rights agency has contacted me and requested a dated license record, e.g. invoice or download history). Unfortunately, I have no way of accessing my old purchase history at the moment.My questions:Is there still a way to recover or access an old Fotolia account and its purchase/download history today? Can historical Fotolia licenses be transferred or linked to an existing Adobe Stock / Adobe ID account after all this time? If self-service is no longer possible, which Adobe support channel is the right one for this kind of historical license retrieval? Is there a dedicated contact for former Fotolia customers? What information should I have ready when contac

A majority of this contributors images are clearly made with image trace and being billed as, “Architectural Floor Plan Symbols and Furniture Icons Vector Set for Interior Design, Blueprint Drafting & Real Estate Marketing.”https://stock.adobe.com/contributor/212180865/muhammad?load_type=author&prev_url=detail&asset_id=2018616994This series in particular...https://stock.adobe.com/search/images?filters%5Bcontent_type%3A3d%5D=1&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Atemplate%5D=1&filters%5Bcontent_type%3Avideo%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bfree_collection%5D=0&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&filters%5Bgentech%5D=exclude&order=relevance&serie_id=2018616994

Is there a way to report or flag an image? I recently downloaded a file that was supposed to be a vector but it was a raster image within the Illustrator file. Also, I’ve downloaded several files that were created using the trace feature in Illustrator. Technically it’s a vector but it’s a very poor quality vector and it’s not obvious when looking at the preview.

Eu acredito que imagem semelhante não é imagem igual, por isso eu acho que deveriam aceitar os envios

I recently uploaded a video using Adobe Stock audio to YouTube and received a copyright claim.  This is nothing new, as I have always been able to follow the procedure to dispute the claim and it gets cleared shortly after providing the license code.  However, this time, after the copyright owner reviewed my claim, they “decided that their copyright claim is still valid.”  The name that they provided for the copyrighted content isn’t even the name of the file I used in the video.  How do I further appeal this process without the risk of getting a copyright strike on my account?

Bonjour,J’ai utilisé un crédit Adobe Stock pour télécharger une illustration vectorielle de drapeaux (2031087779). Après ouverture du fichier dans Illustrator, je constate que la qualité du fichier ne correspond pas à ce que l’on peut attendre d’un visuel vectoriel exploitable professionnellement.La vectorisation présente de nombreuses nuances et variations de couleurs parasites sur les drapeaux, ce qui rend le fichier difficilement utilisable sans une importante reprise manuelle.Le but du téléchargement était de me faire gagné du temps, or le fichier n’est pas exploitable.Serait-il possible de procéder à la restauration du crédit utilisé pour cette ressource ?Merci par avance pour votre aide.

Posting in the Adobe Create Cloud uservoice after a recommendation from online live chat help, as Adobe Stock neither has its own Uservoice or Feature Request submission option. There needs to be an easier way to report an issue with an individual image from Stock.Adobe.com. I've had a couple incidents where an item either was showing up in safe search despite being explicit, or the final downloaded image is different than what was shown on the preview - e.g., downloading a vector file for a set of multiple logo icons and receiving only one with a different layout. Going through help chat to report this is tedious and time-conusming. The live chat assistants usually assume I'm either swiping the unpurchased watermarked preview and complaining about its resolution, or I'm trying to get credit back for a purchase. This is not their fault, but it takes going in circles a few times to figure out I'm just trying to report an issue with an image so other users don't come across it

I accidentally added on this feature and got charged 23.99 gbp for this WHEN I HAVEN'T USED A SINGLE THING. Is there anyway I can be refunded?

I have a student account and the assets in Adobe Express from Adobe Stock are labeled under educational license. The information about licences on the website does not help me, I am not sure if it counts as a standard or maybe restricted license. I want to use these assets in a social media post for a non-profit and now I am not sure if I can.Thanks for any help

 I had over 100 credits for Stock. They are all gone now. Where are they?

I have been downloading my purchased content perfectly fine all week and then suddenly today a single jpg is taking over an hour to download. I have restarted my computerTried a different browserClear my cache and cookies Run a speed test (Internet is totally fine and behaving normally) This issue only appears to be on the Adobe Stock site for me. 

Bonjour,J'avais fait la manipulation fin 2025 pour annuler mon abonnement.Aujourd'hui je m'aperçois que les paiement mensuels ont continué…J'ai mis une opposition au paiement et là on me dit que mon abonnement va être renouvelé automatiquement !Des mois que je n'utilise plus les services Adobe photos!J'ai mis à jour mon moyen de paiement mais toujours pas possible d'annuler mon abonnement ni même demander un remboursement. C'est déjà arrivé à quelqu'un ? Que faire ?

My question says it all. I can’t find a way to move images from one library to another. That’s all. There is no move option that I can find. I can delete, but it does not say what delete means as the warning just says it will be deleted. Deleted from my purchased list of photos? I don’t want that. Deleted from what Stock is showing me? I don’t want that either. The warning should say “removed from this library” if that’s what delete means. 

Hello, I downloaded an AI file from Adobe Stock, but when I opened it in Adobe Illustrator, it appeared to be a raster image rather than an editable vector file. I cannot select or edit individual paths, objects, or shapes, so the asset cannot be used as a vector file as advertised. Asset ID:AdobeStock_1966179019 I downloaded this asset expecting an editable vector file, but in its current state it is not usable for its intended purpose. Please review the file, and if there is a problem with the asset, I would like to request a refund. Thank you.

Ce post pour pousser un coup de gueule. Je suis graphiste depuis 25 ans et j'utilise Adobe Stock depuis au moins 20 ans. Depuis un an, je constate une nette dégradation des résultats de recherche et de la qualité des fichiers sur la plateforme.J’ai des remontés d’images qui n’ont aucun rapport avec les mots-clés saisies, des visuels bas de gamme en premier résultat de recherche malgré les filtres sélectionnés, c’est une perte de temps considérable car plus de temps pour trouver des images professionnelles de qualité exploitable.Vient ensuite le problème des visuels générés par IA. Dans 98% de mes recherches, je coche l'option « Exclure l'IA générative ». Malgré cela, les résultats restent pollués par des images créées par IA. Sur une image de type photo, je vois par la colorimétrie contraste que c’est de l’IA, mais pour un fichier vectoriel, c'est invisible : on  le découvre seulement à l'ouverture dans Illustrator. Résultat : des crédits perdus sans solution pour un remboursement. Auj

Dear Adobe Stock Review Team,I hope you are doing well.I recently had 09 of my CAD vector collections rejected with the reason "Intellectual Property Refusal." These are original CAD-style vector illustrations that I created myself, and I did not intentionally include any copyrighted, trademarked, or proprietary designs.Last year, I experienced a similar situation. After I contacted Adobe Stock Support, the affected assets were reviewed again, and the IP refusals were found to be incorrect. The assets were subsequently restored. Because of that previous experience, I would greatly appreciate it if this recent batch could also be reviewed once more.The rejected Asset IDs are:Asset ID: 2090712281Asset ID: 2090712180Asset ID: 2090712169Asset ID: 2090712067Asset ID: 2090712047Asset ID: 2090711981Asset ID: 2090711939Asset ID: 2090711896Asset ID: 2090711895If there is a specific element in these illustrations that caused the Intellectual Property concern, I would sincerely appreciate your gu

“Adobe removed names/IDs from Stock license history, making it impossible for admins to track who licenses assets. It’s not accessible or on the roadmap, though other stock houses provide it. Anyone else need this?”

I'd like to report an Adobe Stock files that is misleading/incorrect. I just licensed this file and downloaded the vector version of it, but the file is empty and produces an error that a linked file is missing: https://stock.adobe.com/images/broken-porcelain-teacup-with-floral-pattern-vector-illustration/1975787618?prev_url=detailCould not find the linked file"Whisk_18a7d20e551cdb28d364c512681ce628dr_traced.ai". ChooseReplace to select another file or Ignore to leave the link unchanged.Thank you

2082191679 & 2082190626 which appear under the vector filter and can be downloaded as AI files actually only open with an embedded image. 

Exmo/a Senhor/a, O meu plano falhou o pagamento, a página está bloqueada e eu quero cancelar imediatamente. Não pretendo pagar a mensalidade falhada pois já não uso o serviço. Como posso cancelar sem pagar? Obrigada!

ich habe viele tolle Bilder hochgeladen. Verschiedene aus unterschiedlichen Bereichen. Hochauflösend und sehr individuell. Ich bin mir sicher, dass es Leute gibt, die da eines haben wollen. Aber alle wurden abgelehnt. Es gibt wenig Infos bzw Beispiele, wie die Bilder aussehen sollten. 

Are the AI generated images being reviewed for body parts looking phallic before being approved?ID 940767555  The thumb of the hand holding the pen. Looks phallic. The image is in the “business” categoory 

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore???