Questions

Ich möchte ein Bild zurückgeben weil es mir nichts nützt. Falsch vom Ersteller gekennzeichent. Ich wollte ein 360° Panorama und das Bild ist nur ein einfaches Panorama. Bildnr. 307584234

If I have purchased an adobeStock Image with a standard license - does that license allow me to then edit or modify that stock image in a 3rd party AI software

If I have purchased an AdobeStock Image with a standard license - does that license allow me to then edit or modify that stock image in a 3rd party AI software

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Dear Adobe Community,I am writing to express my deep concerns regarding a recent issue I have encountered while using Adobe Express, specifically relating to the use of assets from a contributor whose account has now been deactivated by Adobe Stock.Approximately 2 to 3 days after downloading and utilizing these assets in my designs, I attempted to revise my work, only to find that I could no longer access the downloaded files due to the contributor's account being banned. This unexpected action has not only hindered my workflow but has also resulted in significant losses for both myself and the affected contributor.In my efforts to seek assistance, I have reached out to Adobe support through various channels, including multiple chat agents and emails, yet I have received no responses or resolutions to date. This lack of communication is concerning and raises questions about the fairness of the policies in place that affect the user experience and the livelihood of individual contributo

Hello,I just bought This item from Adobe Stock. As a thumbnail everything seems fine but these items are just badly image-traced and resold, making them unusable in any way possible because of the horrendous quality of the vector. My question is; how can I report things like this? The specific user's profile seems to be full with subpar traced vectors that he is selling on Adobe Stock. I know I can't get a refund for the digital download but this is just rediculous. Please remove these items and if possible, give me my credit back.

I use Adobe Stock for a website that covers steampunk news. I also run profiles of steampunk artists. Many artists in the steampunk world are up in arms about generative AI. Some have day jobs as designers and illustrators and see this as an existential threat to their livelihoods.That's not hyperbole. I know a mid-career designer/illustrator who has been asking friends for advice about making a career change. Then, of course, are all the issues surrounding how the AI models were trained (using copyrighted images on the web). As a result, I have publicly stated that I will NOT use AI-generated content on my site unless its for articles ABOUT generative AI.Here are the problems as this relates to Adobe Stock: First, the Adobe Stock interface offers no way to filter out AI-generated images, which means I'm wasting a lot of time looking at images I won't use due to my policy. Second, not all AI-generated images are clearly labeled as such. Some have tags that say "AI," but otherwise there

I didn't realize I have been subscribing to Adobe Stock for 7 months until I check the billing information on my account today. I have checked other posts on the same topic and over 90% of them face the same issue as I do-- they subscribe to a year plan for adobe stock without knowing about it. Adobe will give you one month for free but fail to inform you that will be charged $30 USD per month for the next year.    Now, neither could I cancel the subscription to Adobe Stock because I 'subscribed' to a year plan nor would I add money to my credit card to have Adobe continuously charges me until I receive my refund for all the money that I pay for Adobe Stock and have my subscription to Adobe Stock canceled.   It is difficult to believe a big corporate like Adobe would use such a cheap method to steal money from their customers. It is really disappointing. It is basically a scam and I need a proper explanation for it! 

Hey Adobe! How do I keep my accumulated credits if I cancel my subscription???????

More context in addition to the title - I tried several times during the years to login. In the meantime I lost my Allegorithmic Substance Designer and painter licences when they were bought by Adobe as well, so I put it all on ice and waited.Serbia recently entered SEPA, so I suppose that should help with the overall situation.The problem is I cannot access my account and am stuck at login screen - giving me an error anytime I try to log in. This isn’t my primary source of revenue, so it was never especially urgent for me to resolve but on the other hand, I am receiving info in my inbox that some of my assets (that were listed on fotolia) are selling from time to time.What can I do to access my account - or what should I do to transfer my Fotolia Account to Adobe Stock, finally?

Adobe Stock search is completely unusable.Every search (e.g. "Scotland", "Nature", "London") briefly displays "Page not found" before automatically redirecting to the Adobe Stock homepage.We have reproduced this:multiple Adobe accounts multiple users multiple Macs/PCs Safari, Chrome and Edge logged in and logged out BelgiumDirect URLs such as https://stock.adobe.com/search/images?k=scotland also fail.Safari Web Inspector reports:"Failed to load resource: Redirect was not allowed" "Unhandled Promise Rejection: TypeError: Load failed"This appears to be a server-side routing or redirect issue rather than a client problem.Anyone know what is going on? Support closed my request without answering..  

 Hello everyone,I recently submitted this AI-generated image to Adobe Stock, but it was rejected for Quality Issues.I have carefully checked the image, but I am unable to identify the exact problem. Could you please review it and let me know what specific issues you notice?I'm especially interested in feedback on: Image quality AI artifacts Anatomy or hand/finger issues Lighting and shadows Clothing details Similarity or any other technical problems I would really appreciate your honest feedback so I can improve my future submissions.Thank you very much for your time and

I purchased 2 images and selected the SVG file format. The SVG file format has always been scalable images and can be opened in Adobe Illustrator. When i opened these in Adobe Illustrator, they are just rasterized images and have no vector qualities, making them less than useful. Why would they say they are SVG if they are just rasterized images? They both had the option to be JPG or PNG. I chose SVG thinking they would be scalable vector images when opened in Illustrator. They are not.File names:AdobeStock_2079068556.svgAdobeStock_2079068803.svg

Single icon that’s part of a larger icon set that is NOT labeled as Ai-generated in the art bio.I’m wondering why Adobe is accepting this poorly made Ai slop as premium assets, and what are they going to do about a better filtering and quality control system? This specific icon is part of a larger icon set available on Adobe Stock, there is no mention of Ai being used to create this asset and no other Ai tags in the bio but this is VERY clearly an Ai asset as you can tell by the inconsistent line work in the icon itself. We are paying for premium assets, and this is not it. As a graphic designer, I do not appreciate spending time searching for something, downloading it, applying it to my project only to find out on closer inspection that it looks like *this*. Ya’ll charge way too much for your subscriptions for us to except this crap. And it’s only going to get worse as more and more “artists” and “designers” discover and use Ai. This is not a premium asset. This IS Ai generated and ne

Hi everyone,I'm hoping someone here can point me in the right direction. Back in 2018, I purchased several image licenses through Fotolia. At the time, I never migrated my Fotolia account to Adobe Stock, and I no longer have access to the original Fotolia login.I now need to provide proof of license for one of those images (an image rights agency has contacted me and requested a dated license record, e.g. invoice or download history). Unfortunately, I have no way of accessing my old purchase history at the moment.My questions:Is there still a way to recover or access an old Fotolia account and its purchase/download history today? Can historical Fotolia licenses be transferred or linked to an existing Adobe Stock / Adobe ID account after all this time? If self-service is no longer possible, which Adobe support channel is the right one for this kind of historical license retrieval? Is there a dedicated contact for former Fotolia customers? What information should I have ready when contac

A majority of this contributors images are clearly made with image trace and being billed as, “Architectural Floor Plan Symbols and Furniture Icons Vector Set for Interior Design, Blueprint Drafting & Real Estate Marketing.”https://stock.adobe.com/contributor/212180865/muhammad?load_type=author&prev_url=detail&asset_id=2018616994This series in particular...https://stock.adobe.com/search/images?filters%5Bcontent_type%3A3d%5D=1&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Atemplate%5D=1&filters%5Bcontent_type%3Avideo%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bfree_collection%5D=0&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&filters%5Bgentech%5D=exclude&order=relevance&serie_id=2018616994

Is there a way to report or flag an image? I recently downloaded a file that was supposed to be a vector but it was a raster image within the Illustrator file. Also, I’ve downloaded several files that were created using the trace feature in Illustrator. Technically it’s a vector but it’s a very poor quality vector and it’s not obvious when looking at the preview.

Eu acredito que imagem semelhante não é imagem igual, por isso eu acho que deveriam aceitar os envios

I recently uploaded a video using Adobe Stock audio to YouTube and received a copyright claim.  This is nothing new, as I have always been able to follow the procedure to dispute the claim and it gets cleared shortly after providing the license code.  However, this time, after the copyright owner reviewed my claim, they “decided that their copyright claim is still valid.”  The name that they provided for the copyrighted content isn’t even the name of the file I used in the video.  How do I further appeal this process without the risk of getting a copyright strike on my account?

Bonjour,J’ai utilisé un crédit Adobe Stock pour télécharger une illustration vectorielle de drapeaux (2031087779). Après ouverture du fichier dans Illustrator, je constate que la qualité du fichier ne correspond pas à ce que l’on peut attendre d’un visuel vectoriel exploitable professionnellement.La vectorisation présente de nombreuses nuances et variations de couleurs parasites sur les drapeaux, ce qui rend le fichier difficilement utilisable sans une importante reprise manuelle.Le but du téléchargement était de me faire gagné du temps, or le fichier n’est pas exploitable.Serait-il possible de procéder à la restauration du crédit utilisé pour cette ressource ?Merci par avance pour votre aide.

Posting in the Adobe Create Cloud uservoice after a recommendation from online live chat help, as Adobe Stock neither has its own Uservoice or Feature Request submission option. There needs to be an easier way to report an issue with an individual image from Stock.Adobe.com. I've had a couple incidents where an item either was showing up in safe search despite being explicit, or the final downloaded image is different than what was shown on the preview - e.g., downloading a vector file for a set of multiple logo icons and receiving only one with a different layout. Going through help chat to report this is tedious and time-conusming. The live chat assistants usually assume I'm either swiping the unpurchased watermarked preview and complaining about its resolution, or I'm trying to get credit back for a purchase. This is not their fault, but it takes going in circles a few times to figure out I'm just trying to report an issue with an image so other users don't come across it

I accidentally added on this feature and got charged 23.99 gbp for this WHEN I HAVEN'T USED A SINGLE THING. Is there anyway I can be refunded?

I have a student account and the assets in Adobe Express from Adobe Stock are labeled under educational license. The information about licences on the website does not help me, I am not sure if it counts as a standard or maybe restricted license. I want to use these assets in a social media post for a non-profit and now I am not sure if I can.Thanks for any help

 I had over 100 credits for Stock. They are all gone now. Where are they?