Questions

Dear community,My photo was rejected due to a quality issue, but I don’t clearly understand what the specific problem is.I personally like this image and was hoping it could be accepted. Could you please help me understand what exactly is wrong with it?Is this something that can be fixed, or is the photo beyond repair?Thank you very much for your help!

I want to cancel my free trial

When I download an item from Adobe Stock, I want to copy and paste the keywords into the metadata in my own database so I can easily find the image later. However, I’m unable to copy the “similar keywords” shown on the site.To clarify, I’m trying to copy these keywords only for the same image I licensed, so I can store them for future search access. I am not copying them to use on other images.Is there a way to enable copying those keywords?

Hello,Today I received email from Adobe that some of my images was deleted because of Model Complaint. I was in a very good relationship with the model in about 6 month, we did really a lot of shootings and I have plans to sell photos and videos on Adobe for a long time. The model signed two model releases for me in English and one in Russian, I also have a photo of her passport. All this was completely voluntary on mutually beneficial terms. I spent a couple of thousand dollars and many days of work on this shoots. I also have photos together with model, backstage footage from the shoot and other evidence of her voluntary participation.However, recently the model had a conflict with me and, due to personal animosity, filed a complaint requesting that her photos be removed from the stock. Without any investigation or request for evidence from me, Adobe simply removed the photos. But then what is the point of a model release, the model’s passport, and all the procedures that prove her v

Today I downloaded two items listed as vector stock that are not vector, they are raster images embedded in AI files.19328331661932716453

Ever since last night at 11:00 PM, Adobe Stock stop working for me and I cannot download any stock images. Caches are cleaned, the account is signed in/out, and it still doesn't work. I have 443 available assets limit still, does anyone have any solution besides waiting on Adobe's team to solve the issue? I am able to license stock images but just cannot download any of them.

OK, since I was instated after a year of unjustified banning because of a false claim, my sales were slowly gathering momentum again, until 7 days ago. And from at least 1 sale a day since re-enstatement I now have 0 for 7 days. Has Adobe changed the policy again, or literally stopped any search access or something?ThanksRob

Photo 233290309 is listed as “Aerial View Rush Hour Highway Hartford Connecticut State Capital”  but it is actually “Aerial View Rush Hour Highway Providence Rhode Island State Capital”. I cannot find anywhere to report this error, as it is not a copyright issue. https://stock.adobe.com/images/aerial-view-rush-hour-highway-hartford-connecticut-state-capital/233290309?prev_url=detail

If an advertisement company buys audio for clients ad video that will be published on TV, what kind of license do they need to buy? Can that same audio be used for other videos if the campaign is same, but the content of the video might vary.

Posted this over in Premiere but wanted to ask here as well:  I am trying to drag and drop a motion graphic into my timeline, but every time I try it says that it is not compatible with my version of premiere and to update to the latest version.  My Premiere and AE are both up to date.This happens with every graphic I try to pull over from the adobe stock essential graphics tab, both free and paid.“My Templates” work just fine.I’ve tried resetting my preferences and also deleting the media cache Screenshots attached. 

Can’t download anything from Adobe Stock even though the payment is cleared on my end. Tried in incognito, doesn’t work. Reached out to support, didn’t get any help, Adobe Case ADB-44143158-X4W0 

There is requirement of lending software for commercial use in my organisation. I have searched it on internet to find a specific software but there are too many options. Therefore, I am here to ask for help. Please help me find the best lending software available.

Ich habe aus Versehen ein Bild on-Demand lizensiert und runtergeladen.Ich war mir nicht bewusst, dass das ausserhalb meines Abos geschieht und ich dafür zahlen muss.Wie kann ich die Lizensierung rückgängig machen?

Acabou de chegar no meu cartão de crédito pessoal (que não está cadastrado na minha conta) o valor de R$ 119,46. A imagem segue em anexo. Ao mesmo tempo, já entraria em contato de qualquer maneira na renovação, por conta do aumento da mensalidade de R$ 139,00 para 320,00. 130,2% de aumento, quando a inflação acumulada de 2025 foi de 4,26% (IPCA). Por conta disso, quero estornar o valor debitado meu cartão crédito no valor de R$ 119,46 e cancelar a minha conta. 

How to legally use adobe stock images in a magazine? 

Hey there - This question is from 8 years ago. Why has none of this been addressed… ever?------Adobe Stock Photo Needs Improvement!!!3 replies 959 views Translate Participant - 8 years ago Dear Adobe,I've always enjoyed working with Adobe products in every creative work project I've completed over the years......but ever since Adobe acquired Dollar Photo Club, the UX just sux ass! Here are a few of the problems I've noticed!And fellow users, feel free to add to my list so we can get Adobe to address our concerns and get Adobe Stock working as well as it used to when it was Dollar Photo club!! Adobe Stock is Slow.  It takes a long time for searches to procure lists of photos.  It's sluggish and clunky when scrolling through images. And some times, searches have produced the wrong results for the above keyword criteria.  This often happens if I make a last-minute change while waiting for results to procure--then I'll get a completely random result that does not match the above crite

We have purchased an Adobe Stock image under an extended license.This image is intended to be used for print products as well as for social media and web advertisements on behalf of a client.This client also has additional subsidiaries or branches in Austria and Luxembourg, which operate under different company names. Is it sufficient to purchase additional licenses per company?What does the clause “No redistribution of the standalone file” mean? Are the subsidiaries also allowed to use the image?Is there another licensing option available for this purpose?

It's standard policy that you can't use a stock image for your logo or trademark. Understood.But it's bugged me for a long time that there are loads of images on Adobe stock that are clearly marked as a logo. I can't see what purpose they would serve for anything else. In fact if you search for "logo" you get nearly 1.5 MILLION results.So my question is ...what are the rules governing a stock graphic that is clearly intended to be used in a logo? Why would Adobe accept them if they are restricted from being used for their intended purpose?I'm currently researching ideas for a water-based logo. There are lots of great splash and droplet vectors that are labelled as logos. Can I use them or not?  It's baffling.Thanks.

審査で却下された動画をどうやって削除するのでしょうか？それと、同じ動画でも縦動画と横動画は一緒に出しても問題ないと出たのですが、これはやはり弾かれやすいのでしょうか？似たものがといった感じで出てきて弾かれました。もう一度一点から出してみたいのですが、その前に却下された動画を削除したいのですが、削除の仕方がわかりません。

Bonjour, je n'ai ni abonnement, ni crédit disponible mais jusqu'à présent, je pouvais enregistrer des images dans une de mes bibliothèques et/ou télécharger un aperçu. Aujourd'hui, quand je clique sur les boutons correspondants, une fenetre pop-up s'ouvre pour que je m'abonne. Quelqu'un rencontre-t-il le même problème ou savez-vous si les conditions de la plateforme ont complètement changés ? Car cela est vraiment dommageable pour la création de maquette à présenter au client.

buonasera, vorrei comprare la licenza estesa di questa risorsa https://stock.adobe.com/it/images/radicchio-red-salad-isolated-on-white-background/438079258 , ma non ho l'opzione. In teoria ho crediti sufficienti. Non mi da proprio la possibilità di scelta fra le due standard o estesa. Se provo a fare la stessa operazione su un’altra risorsa mi da la possibilità di acquistarla ma per questa no. 

buonasera, vorrei comprare la licenza estesa di questa risorsa https://stock.adobe.com/it/images/radicchio-red-salad-isolated-on-white-background/438079258 , ma non ho l'opzione. In teoria ho crediti sufficienti. Non mi da proprio la possibilità di scelta fra le due standard o estesa. Se provo a fare la stessa operazione su un’altra risorsa mi da la possibilità di acquistarla ma per questa no. 

 As a former Fotolia user, I switched to Adobe Stock in 2019, receiving a confirmation email. Today, when I log in to Adobe Stock, I can't see any of my Fotolia purchases, nor can I interact with them. I contacted the virtual assistant on the Adobe Stock website, who advised me to email contributor-support@adobe.com. Support advised me to visit https://helpx.adobe.com/support/stock.html for customer support, but I didn't find any helpful information there.Do you have any helpful information for me? I received an email from Copytrack. I need to get the licenses.

Hallo, ich habe für die Suche diese Bilder hochgeladen, aber Adobe Stock findet nichts passendes.Kann das sein, daß es kein so ein Bild gibt ?  oder ist nur die Suchfunktion zu blöd, um es zu finden ?Text-Suche hab ich auch schon probiert, stundenlang, aber bisjetzt ebenfalls ohne Erfolg.Danke