Questions

On which way or link or button can I put my old licences from FOTOLIA to ADOBE?

I am part of an enterprise account and have access to almost everything Adobe makes. We have unlimited image downloads, etc. I wanted to look into the possibility of using some stock music and video that would occasionaly be need for TV and radio broadcast. After being transferred to, no joke, six different people on the live chat, finally someone said I needed an Extended License added to my account. The number of downloads depends on which one we purchase. Does this sound correct? Also, are there restrictions that one purchase is only good for one project? That sort of thing? My head is spinning reading all the legal pages. Thanks for any input.

Hello! I'm trying to get a clear answer on the proper way to credit Adobe Stock when an image is the base of a composite image. The image is being used on the back cover of a printed nonfiction book.  I've searched online but answers are very inconsistent. I hoped that going to the source might be more useful. Thanks so much!

I have a channel on YouTube and I want to make videos to post there. How do I use the licensed music without getting blocked? (The channel name is different from my own.)

Is there a way to buy an extended license for an audio track individually without committing to a subscription plan and what would the cost be for that?  I'm looking at a track that would be needed for local broadcast TV, so standard license doesn't work.  I am a Creative Cloud subscriber but have only occasional stock needs that don't justify a long term commitment.  

I searched for a highly specific location which is hosting an airshow event right now. If I search for the location on Adobe Stock, the name of the building, 99% chance it's a past photo from an airshow there. However, there is essentailly no detail in the listing... not even the location I searched for! So, how can I be 100% sure.  I search for "Changi Exhibition Centre" and I get a very fixed set of examples, some of which show planes flying a la the huge air show they have there. However, what detail is there? "teamwork." Helps me not at all if I need to use this for an immediate post. I mean, the search seems correct... that measn the info is there. Am I missing something? Is there EXIF data there somewhere, and I just can't find it in the UI? I mean, how does it know, and why can't I verify this? Makes thigns really really dodgy when I'm looking for specific locations say for beaches in Thailand, or.... wherever!  Where is location?

Ich habe darauf leider keine Antwort in den FAQ gefunden. Ist es möglich auf Adobe Stock beim Suchen zu filtern? Damit erst keine KI generierten Bilder auftauchen?

I just purchased an Adobe image from Arohim Art. My purchase claims to be fully editable, but is not (vector art). This provider has dozens of images with the same (misleading?) description. Am I missing something?  

my adobestock contributor account not showing in google search bar if I search by pforile name 

Hello.1. what happens to my purchased stock media when my subscription expires? Can I continue to use them on my website (service provider) and in my videos?2. i only need Adobe now and then for stock media that i want to use for videos and on my website (service provider). Wouldn't it be enough to buy credits as needed (instead of taking out a monthly subscription)? Does this give me the right to use the corresponding stock media indefinitely?Thank you! 

Hi, just starting to explore experimental film in Imovie (will possibly move on to Premier if needed). I'd like to have access to a bank of sound effects etc - is this included in the creative plan sub please? I have a full CC sub currently  

Good morning. It turned out that I have a second subscription - Adobe Stock. I didn't buy it, I don't know why it is in my package. I purchased the creative cloud package on December 27. On the other hand, a month later, it started charging me extra for Adobe Stock, even though I did not buy this package. I would like to cancel it, without additional charge.  

Hello, I got the following message on one of my devices when I entered Adobe stock:Access DeniedYou are not authorised to view this page.HTTP ERROR 403How do I fix this? The website works on my other devices, but I want it to work on this one as well. I can still enter contributor.stock.adobe.com. Please help.

I have licensed dozens of pieces of music, images, videos, etc from Adobe Stock.Sometimes, months after creating content for YouTube or Facebook, my content is flagged as a copyright strike. If I'm lucky, I remembered to copy the license information to a text file, so I have it on hand. But many times I don't have that information handy. How do I retrieve the license information for a previously licensed and downloaded asset? It doesn't seem to be available anywhere on the website.

I added a Standard License audio as soundtrack to youtube. Youtube blocked the video and when I showed them the license, it said I can use the audio but I can't earn money from the video for my account. I am posting cooking videos and want to gain followers and eventually monetize the account, not the specific video. please advise.and by the way, this site says that you can contact human help at customer service, and even has an icon with headsets, but have all the humans gone home?

I'm very disturbed and saddened to see so many AI-generated images of people with Down syndrome available for purchase on Adobe Stock. Some of the images look very distorted and grotesque like the one below or support generalizations of the disability. As a person directly connected to the Down syndrome community, I fear the impact this could have on the public's perception of all people with disabilities. Who is screening this material for sale?  

Hey,I wanted to download an image, but I noticed that the author made a mistake (a layout of EU Parliament seats, and a part of it is missing) and I would like to let him know. Is there a way to contact him or a place to report an error?

I am new working with adobe Stock.  I had been looking and clicking and trying figure out how this whole thing works.  As a result I have licensed items that I didn't even realize and now I am without a license and need to find some different icons. The items under my account that I didn't realize I licensed are as follows:- 225557681- 370641148- 209121003None of the items have been used and was hoping that someone can help me understand the process if possible to get these removed from my account. Thank you,Steve Mannon - USMC Veteran  

I'm experiencing the same thing right now. Bought an image but can't download it?

How do I search for/filter results in Adobe Stock in order to find templates that can be used to create mockups? I have already created my own artwork (brochures, website, social post, phone app, etc). I need to find mockup/layouts to drop my art onto and then save images for my design portfolio. Most items I see in Stock state in the details that the preview images are not part of the download.

hello I have loaded a picture by mistake, could you cancel it please. This is the number : #666701011 My account is Play Bac [Moderator deleted private information. Please do not post private information like e-mails and phone numbers] Thank you.

Hi, everyone,I'm an Adobe Stock Contributor and I found some of my patterns being sold by another person on Spoonflower (print-on-demand for textiles and wallpaper). They sell them as their own design without any reference to the artist (i.e. me). Before taking any further steps, I'd like to know is this usage is allowed under the extended license.I've read all the license terms, but I'm still puzzled.Thank you in advance for any help. 

I recently cancelled my Creative Cloud subscription but kept my Adobe Stock subscription. I had over 60+ available to use. When I log into my account, the credits are nowhere to be found. How do I get them back?

I'm in the USA,  We implement Geofencing which restrict access to only USA site.  When tried to download stock, it tried to download from URL stock-apex-images-prod-ew1.s3.eu-west-1.amazonaws.com which is in Ireland.  This cause me not to able to download.  I their a way to force the download to use USA IP address instead of EU?  

I currently hold a Premium license for Adobe tools. With this license, am I permitted to download audio music from Adobe Stock and incorporate it into my video projects legally?" This version adds clarity by specifying the intent to use the Adobe Stock audio music in video projects and seeks confirmation regarding the legality of doing so with a Premium Adobe license