Questions

Hi,we have a Power Automate flow with an Adobe Acrobat Sign connector that creates an agreement from a template and sends it for digital signature. Our problem is that participants have to open the agreement via the link they receive in mail, download it as pdf, open it again locally where they can add their digital signature. We would like to find a way that saves us some time and clicks. Is there any way to add the digital signature with one click when the agreement is opened at the first time? (Please be aware that we want digital signatures, a simple e-signature is not sufficient.)Thank you in advance!

I'm trying to use the Adobe Sign feature in Adobe Acrobat Pro.  I go to send the file, press the "review & send" button, then to the send screen where I press send, and get the following error message.  File upload failed_____We were not able to successfully establish any connection with the server.  Kindly save your agreement as a draft and try again later.   Error Code: 403 Error messag also attached.  Any help is appreciated.  

Não acho o setup para baixar o programa. Não é possivel mais baixar? a ADobe vai substituir o XD? se sim, para qual?

Greetings, PRODUCT:"Adobe for Teams" -> E-Sign GOAL:My use case is to offer a web-form via a QR code or static link for all new employees to fill out a form when hired. PREMISE:Web-Forms seem ideal for this in every way, except that signers' names are not captured reliably on the signature capture screen.  PROBLEM (SPECIFICS):When Adobe Acrobat E-Sign Web form prompts for the user to type their signature, it only provides a single box and assumes that everything before the first space is their first name and that everything after the first space is their last name.  This is not correct when a signer decides to include their middle name for their signature.  When a middle name is present in the typed signature box and the web-form's creator has included fields in the form designated as "Signer Info Fields" to display the signer's "Name" with the "Name Style" option of "Last Name", then the field will display both the signer's middle name and last na

Hello,I'm starting an investigation into which API to use in our web application, in which we need to sign PDF documents using AES digital certificates and QES digital certificates, which our customers already commonly use in Adobe Sign. Is this API the right one? https://secure.eu2.adobesign.com/public/docs/restapi/v6Thank you,Jiri

Hi all. Been struggling with this for a long while now, and been passed yet again to support by our account suppliers. Example: From: Adobe Sign on behalf of User Name <adobesign@adobesign.com>Sent: 22 March 2023 15:04To: User Name <User.Name@domain.co.uk>Subject: Signature requested on "Adobe Test"   and once signed, it then shows:   From: Adobe Sign on behalf of OLD Company Name <adobesign@adobesign.com>Sent: 22 March 2023 15:05To: User Name <User.Name@domain.co.uk>; User Name <User.Name@domain.co.uk>Subject: You signed: "Adobe Test"Nowhere else we can see that we can change this for the entire account. Please help.

Account tab that used to be on the dashboard is missing.  I can't add user.

Leider wird der Klarname bei mir nicht unter der Unterschrift angezeigt. Bei meinen Kollegen allerdings schon. Welche Einstellung muss angepasst werden?

I have seen information about a setting for Adobe sign that will allow me to send out a document "unlocked" for editing. After the docuemnt is signed and returned to me, I need to be able to edit it to add additional informaiton. How can I do this? 

Hello, As I was making some demo program with Acrobat Sign APIs, I was required to enter password to view a downloaded combined document which involves multiple signers. But I don't think I've set up such a password as far as I can recall. Where can I configure this password? Thank you, Regards

I’m currently using my account with Adobe Acrobat Pro, but I am not able to find the option to set an expiration date for my documents.Could you please advise how I can set an expiration date? Is this feature available with my current plan, or do I need a different license or tool to access it?Thank you for your help! 

Can I modify my signature in a Adobe Sign workflow retrospectively?I have forgotten an addition to my signature and noticed after I passed the workflow to the next signer. I am the third signer out of four, the two ahead of me have signed successfully.The Adobe Sign workflow was initiated by me. Any chance to modify my signature or do I need to cancel the entire document workflow and resubmit it again?

I am logged in as a system administrator but unable to create project for Adobe acrobat sign API.   Now, I am logged in as Admin but unable to grant permission. Can anyone please let me know how to do this from admin console?

Adobe Acrobat Sign > Manage > TemplatesWe have a few templates recently created. I wanted to get the template ID numbers.It seems like the only way is through an API call? That can't be right can it? Can I not see the template ID number anywhere in the management portal?

No puede añadir el csv porque me envia un error.  tome como referencia esta  informacion.

My organization is utilizing a webform to have a document signed by our constituents and now all of them are getting the below message. This web form is very popular right now and can’t be processed due to high demand. Please try again in 7 hours.Contact the owner of this web form for further information.  Any solutions out there?

I have Adobe Acrobat Pro Account, it includes Adobe Acrobat Sign. How many documents can I send for signature per month or is it unlimited with my $20/month subscription?

I want to create a Webform.There are two documents.One needs to be signed by the "Form Filler," who starts the Webform as Participant 1.The other needs to be signed only by Participant 2, and I want to restrict its visibility to Participant 2 only.Is there any way to do this?

Hi All, I'm evaluating Adobe sign for a future project and have created a template agreement that I want to send out and once completed there are 4 checkboxes that I want to get the value of however this is not coming back through a flow in microsoft power automate using the "Get form field data of agreement in JSON format" action. The output of the action is  {  "formDataList": {    "completed": "2024-09-12 08:17:46",    "email": "ian@some-emaildomain.co.uk",    "role": "SIGNER",    "first": "",    "last": "",    "title": "",    "company": ""  }} But when I export the field data from the website I get  completed12/09/2024 08:29emailian@some-emaildomain.co.ukroleSIGNERfirstIanlastCamerontitle company agreementIdCBJ**********-*******hcp name

Hi allI used to be able to download a digital version for a document that was signed. I kept it in my client's secure files. With the new changes it seems that I cannot save a copy of the signed document anymore as it says I can  only save a blank copy of the agreement. Having a digital copy for my files was one of the benefits of this electronic signature systems as I work paperless. Anybody has an idea on how to download and save a digital copy of a signed document? Thank you!Catherine

Hello, I save my e sign documents as portrait orientation and set up the fields accordingly.  However, once the document is signed by other party, it is returned in landscape, but the fields stay in portrait.  Therefore the inputted information is perpendicular and does not line up correctly on the document.  

Pessoal, ao criar um formulário e habilitar os campos para cada assinante, preciso informar os e-mails, porém, gostaria de deixar o e-mail para ser informado no caso a caso, de forma que possa usar o formulário para vários assinantes distintos e mantendo sempre o mesmo padrão.Desta forma, cada assinante é identificado ao abrir o link do formulário, cabendo a ele as ações pré estabelecidas para sua posição dentre os assinates.Alguém sabe como resolver?

Kan jag skicka om ett avtal som tiden löpt ut på eller måste jag skapa ny signering?  

Não consigo fazer download em massa dos documentos já assinados e presentes no Adobe Sign. o Suporte informou que preciso baixar 300 mil documentos clicando "um a um". Da mesma forma que faziamos quando usavamos computador com processadores de 386 Mhz.  Quando clico e mais de um documento, nao consigo baixar os selecionados ao mesmo tempo. Somente de "um em um"Porém possuo mais de 300 mil documentos assinados, o que torna ineficiente o processo de Download.  A Adobe não pode dificultar a retirada de informações proprietárias do cliente, em sua plataforma. Imagem 1 - quando seleciona somente uma unidade de Documento assinadoImagem 2 - Quando seleciona 2 documentos assinados - Menu a direita da tela, some as opções de download      

Hi Everyone, I have an issue with the adobe sign form I created. I filled out the data in the text fields, signed miself and then routed for signatures. However, the form displayes blank at the signature step, all of the entered information is gone, except my signature. I've attached a word document with screenshots to show you the visual. I'm quite new to all of this so I hope there is an easy fix. I'll appreciate it if anyone can help. Thanks.