Questions

my credit not reset after payment solved.  

Hello, I couldn't find the "Favourites" section in my Firefly account, so I logged out and than logged in back, but instead of logging in woth my regular account I logged in with my google emial (the same one that I used to log to the Adobe account regulally). I then generated a prompt and favourited it trying to reach my favourited pictures in this way. I only found that spesific picture in there. I, since then, logged out and relogged in properly with my old Adobe account (agian with the same email) - But I still don't see all of my favourited picture.Please help,Ido

Hallo Community,wir suchen verzweifelt den passenden prompt/die passenden Einstellungen für firefly, um eine Bilderserie von Lernenden und Lernumgebungen zu erstellen. Wir wollen auf unserer Webseite, unseren Büchern und Flyern überall ein Flat-Design wie angehängt einbauen.Personen in unterschiedlichen Lernsituationen, einzelne Personen mit unterschidlichen Posen sollen es werden. Die Personen sollen in den Bilderserien alle einen Wiedererkennungswert haben.Die Bilder wurden von Chatgbt bzw. Copilot erstellt, gehen in die gewünschte Richtung, allerdings ist auch mit einer Pro-Version nach ein paar Bildern Schluss.Grüße aus München

Hi,I want to use the text to avatar into a conversation. For this i need to add a pause in the avatar's script so that it can act like he is listening/waiting. Do you have any idea of what to write inside the script so he can wait/pause for a longer moment?Thank you!

Estube generando varias imagenes y ya se consumieron mis créditos pero no me aparece ni una sola ni en archivos, ni en galería.

ध्वनि प्रभाव: युद्ध के मैदान का गंभीर, धीमा संगीत, घोड़ों के हिनहिनाने और दूर से सैनिकों की हलचल की आवाजें] नरेटर (शांत और गंभीर आवाज में): कुरुक्षेत्र के विशाल मैदान में, धर्म और अधर्म के बीच, एक ऐसे महायुद्ध की भूमिका तैयार हो रही थी, जिसने इतिहास को हमेशा के लिए बदल दिया। दो विशाल सेनाएं आमने-सामने खड़ी थीं, अपनी नियति का इंतजार कर रही थीं ध्वनि प्रभाव: युद्ध के मैदान का गंभीर, धीमा संगीत, घोड़ों के हिनहिनाने और दूर से सैनिकों की हलचल की आवाजें]नरेटर (शांत और गंभीर आवाज में): कुरुक्षेत्र के विशाल मैदान में, धर्म और अधर्म के बीच, एक ऐसे महायुद्ध की भूमिका तैयार हो रही थी, जिसने इतिहास को हमेशा के लिए बदल दिया। दो विशाल सेनाएं आमने-सामने खड़ी थीं, अपनी नियति का इंतजार कर रही थीं।।

Firefly has a real hard time understanding 'flat white' - like not paper, not stucco.. WHITE FLAT ZERO NADA Does anybody have wording that works for this? I even tried white cyc, still failed. 

I wanted to know some things about Adobe Firefly. 1. I want to take three subscriptions of Adobe Firefly (Standard, Pro, and Premium). I have given screenshots. 2. I don't see a personal option in Firefly. So how can I make my videos completely personal? 3. Can the images that can be created from Firefly be sold on Adobe Stock? 4. My other question is – my Adobe Firefly account is opened with one email, and my Adobe Stock account is opened with another email. Both accounts are opened in the names of both. Will there be any problem with this? It would be helpful if you could clarify a little. Thank you 🙏

A criação de imagens através de descrições de texto por vezes chegam a não ser sequer próximos do que é solicitado, o mesmo sucede com a criação de videos a partir de imagens.

The prompt will not now work when I put it in so firefly is unusable, WHY?

I took one month subscription on 4th September to 4th October but it is not generating any image or video,it is showing out of credits. Please solve the issue.

This is getting ridiculous. I entered the following prompt: "rustic village where buildings are made from stone and rough-cut timber, expansive village, overhead view looking down, populating of village are all females of fantasy races such as elves, drow, orcs, goblins and centaurs" And then got an error and content warning. What in the [cursing removed] is wrong with ANYTHING in that [cursing removed] prompt? I'm trying to create a [cursing removed] graphic novel and your censorship [cursing removed] is flagging me for NOTHING! fantasy races?  Female?  Goblins? Whoever programmed your content monitoring algorithm needs to go back to whatever [abuse against a culture removed] community you hired them from. ART!  CREATIVITY!  IMAGINATION! Stop censoring [cursing removed] out of everything!

J'ai pris un abonnement de 50 000 crédits par mois mais je suis vraiment déçue de l'IA générative. En plus on ne sait pas où avoir de l'assistance rapidement. Je veux donc arrêter cela et demander mon remboursement intégral car je le vis comme une vraie arnaque d'autant plus que rien ne fonctionne comme on peux l'espérer au minimum pour nous les professionnels qui voulons gagner du temps et avoir une IA performante qui répond à nos demandes. Je croyais qu'en prenant l'option la plus élévée, j'aurais non seulement plus aisément de la qualité, du respect de mes demandes, de l'assistance pro rapidement en ligne, etc. Bref ! ça manque de sérieux et cela me dégoute de perdre mon temps pour produire une étiquette et à générer plus de 50 sans jamais avoir ce que je décris pourtant avec précision. Ceux qui ont crée cette IA devrait démissionner car c'est un grand n'importe quoi au final et c'est une honte pour Adobe qu'on sait souvent plus rigoureux et plus sérieux que ça. C'est d'ailleurs sur

Every time we generate an image or video, we observe that the face parts are distorted. We are looking forward to your advice on how to improve the quality. 

I pay for the Firefly pro $29.99. but every now and then wile creating it goes into payment window in order to use.

Crear texto en español. por favor. Si indico una cita textual en español, IA la escribe en inglés. No tiene sentido.

Hi I have just upgraded to Adobe Firefly PRO this morning (14/08/25) - using the image to video generative AI feature. I have 7000 credits on this plan and it states on your website it should produce 70x 5 second videos (100 credits per 5 second video, 20 credits per second). However, each image to video I create, its costing me 500 credits.Why?  personal info removed by mod   Thank you. 

Hello,I recently noticed a charge for the Adobe Generative AI plan, but due to personal circumstances, I am currently unable to afford the subscription.I cannot see a cancel button in my plan management, so I am reaching out for assistance. I sincerely apologize, but could you please cancel (refund) this recent charge and terminate my Generative AI plan subscription as well?Once my situation improves, I would love to use your services again. I would be extremely grateful for your help. 🙏

When I create an image in Firefly I have to start on the main page, where I (apparently) can't choose the image format. I can only do that after I've written a prompt and the image is generated, which will cost me a credit, right? Is there a way to get directly to the page where I can choose formats?

As a devotional and mythological content creator, I find the Firefly Standard Plan extremely limiting and overpriced. Here's why:• 🎥 Only 20 short videos per month? That’s just 1 minute of total content. For ₹797.68/month (incl. GST), this is shockingly low. What can anyone do with just 5-second clips?• 💸 Too expensive for minimal output. No serious creator will pay this much for such restricted access. It feels more like a trial than a “standard” plan.• 🚫 No real creative freedom. With such tight credit limits, experimenting with styles, angles, or storytelling becomes impossible.• 🤔 🤔 Who is this plan really for? Certainly not for professionals or even passionate hobbyists. No one wants to pay monthly just to make a single short video.• 🔄 Needs to be unlimited or far more generous. If Adobe wants creators to adopt Firefly seriously, they must offer better value—especially when free tools are catching up fast.

Really getting dis-heartened bvy Firefly's inability to follow prompts. There needs to be a hierarchy. If I want an image of a road with trees and a stream and hte stream does not show up at all, how do I fix it.  MidJourney has so much higher quality in this regard. I've spend days trying infrustration to complete a basic task.  I can not seem to UN ravel Firefly from my Adobe subscription, and the only app I use much anymore is Illustrator.  It's getting close to Goodbye. 

I just used all my credits trying to generate a simple prompt with a singlular word and not one generated video had the word correctly spelt. So I have just wasted all credits for nothing. 

I feel completely tricked. Adobe shows Firely is included in my plans I own (Photography and Illustrator) but only gives me 5 credits in reality, as the "free plan". Then why the heck do my plans show that I have access to Adobe Firely? This is ludicrous. This should be illegal. Would I ever consider now subscribing Firefly? Hell no!!! 

Adobe Firefly のGPTイメージで画像生成しようとすると以下のポップアップが出で「パートナーモデルの使用を開始する」…「OK」を選択すると、18歳以上であることを確認したことになります。とありますが、OKボタンが見当たりません。画像生成のために課金しているようなものなので使用できないのは困ってしまいます。解決方法はありますか？別のブラウザを使用したり、PC再起動したり、ログインし直したりしましたが、ダメでした。

Is there a time limit on the use of content (e.g., images) generated by Adobe Firefly? If I cancel my Creative Cloud subscription, can I still use the content I generated previously?