Questions

Adobe charges me 25 euro every month but I don't have an paid account. They have double checked already and this is indeed the case. Regardless, Adobe keeps charging me every month. Where does this come from? I have tried chatbox, but they closed the item several times or did not answer anymore at some point. This has cost me already 125 euro. Is there a contact adress? Email or telephone for these kind of complaints. Thank you

Hello. I bought a 1-year package from the discount and it was automatically renewed at the end of the 1 year. Now he wants more money than I can afford. I want to cancel this payment but the plan cannot be canceled without payment.what should I do.

Hello,  so im trying to get the student license, but i keep recieving expired codes that i cant redeem.why does this occur? thank you.  

I have been wanting to renew my membership from the prepaid version with my student ID for the last 2 months, but I could not get a discounted membership because my own membership had not expired. I was receiving a notification saying that I had to wait for my subscription to expire.  My subscription ended and the most expensive package was taken from my card without even asking for renewal approval! I didn't have the means to pay this right now, I couldn't use my student discount. They took my house rent from my account without even letting me know! I want a refund!! 

I have no idea how I came to subscribe to the above. Please cancel immediately and refund the 35,99eurADOBE SYSTEMS SOFTWARE 044-207-3650 IE

the cancellation charges Adobe is asking is enourmous, i had purchased their Illustrator, barely used it for like 6-7 days and now they are asking for more that 4000 rupees along with the that months charges to cancel, i don't have any proplem in paying the months charges, but this cancellation fees is more than the service i have used. i feel soo cheated. someone please help. i don't have a job and i can't pay for this.

Quiero obtener la licencia para estudiante, pero no me permite agregar ninguna dforma de pago. Alguien ha podido encontrar solución a esta cuestión? Todo, tarjetas, página de Adobe y ubicación son del mismo país

I need to actually talk to somebody about my business issue with Adobe. Is that possible? Should I stop payment on our accounts? Will that get somebody's attention? I am very frustrated by this company. Please provide a phone number for me to call. I can no longer interact with chat. They didn't understand my request to cancel my accounts and now we have to pay for another year's subscription? That's deceptive business practice. 

I wan to buy lightroom pro for my i phone . The prices are different on app and on site . I have a student account in my unibersity . For what price can i get it 

I was charged US$22.39 on November 13, 2024. Order number AD02481800005CKZ. I didn't know I had a subscription, I don't use this program. This is my first subscription. You are obliged to refund me and I have the right to get my money back if I contacted Adobe with a request for a refund within 14 days after subscribing. Please give me a correct answer to my question and return my money.

hello, im not even sure where to begin. but recently i enrolled into a new art education. and soon we are going to work with substance 3D painter. ive tried everything to get my license and i seem to get stopped everytime. issues i encountered: when recieving the product code, i tried to fill it in to get the 3D package, but it states that the product code is invalid.when trying with another email account (personal account instead of school account), it states that the uniqueID already exists, so i cant even continue and get a product code. attempting it again with a new account, and now it states that the APO codes are not available for this product. At this point im so lost into costumer services, and noone is able to help me.

Adobe 7 günlük deneme sunmaktaydı abonelik yaptım ancak zamanı geldiğinde iptal etmeyi unuttum ve param kesildi Adobeyi google playdan aboneliğimi iptal ettim ancak uygulamada aboneliğiniz devam etmektedir demektedir ve para idaem yapılmadı

Hey everyone! Just a heads-up – I noticed that Adobe charged me double this month, and I’m not entirely sure why. I’ve checked my subscription, and everything seemed fine, so it was a surprise to see the extra amount on my bill. I’m reaching out to their support team for clarity and a resolution. If you’re an Adobe user, you might want to keep an eye on your account as well. I’ll update here if I get any helpful info or if it turns out to be an error on their end!

PS elements requires deactivating on computers I don't have anymore. I have 2 emails, neither shows ANY devices activated, so I can't deactivate anything. I can't get human help because according to adobe, I have no active anything on either account, but it also won't tell me how to get what it requires for me to get help. I also cannot combine the 2 accounts to streamline trying to get help.I own the program. It is on an external hard drive specifically so I don't have to keep reinstalling.  I have a perpetual license, I do not want a subscription. I want to use my program I bought and paid for before they went to the subscribe and pay forever plan. I used it 2 days ago. Please help, or tell me how to contact an actual human who can help. Thank you.

creative cloud is asking for payment before one month.

Ik wil het abbonnement opzeggen met onmiddelijk ingang. Ik wil niet leren hoe dat moet : IK WIL HET NU DOEN!!!!!!!!!!!!!!!!!!!!!!!

I just start the trial but doesn't want to continue the subscription. But I can't find or stop my subscription. Please help

Hello, I recently purchased the Creative Cloud All Apps student plan along with a 30 day free trial of the adobe stock app. Now The Adobe Stock application appears in my plans, but the Cretive Cloud plan does not appear. Please solve this problem.

I received an invoice but I never booked a plan from Adobe. I logged in my account and there is no record of any billing history or invoice actually. So I can't do any operation to check my account situation and change/cancle the plan.

Dear Adobe, I want to transfer documents from my another adobe account. Please assist. Best Regards,Anand Joshi

I tried I tried and I tried to cancel my trial before it ended but now I am being charged and I even sent the email, but I'm still being charged. How do I cancel my subscription I did not want monthly subscription? I just did the trial, but it was very difficult for me to cancel   [Edited by moderator]

It has come to my attention that I am being billed 2 times for the same serice. Adobe chat help was only able to locate one subscxription on my account. The other is from DRI. Who do I speak to to cancel payments s I am not paying 2 times and to get a refund for this error?

Hello,I have been getting billed for an Adobe account for quite a few months but I can't find an account of mine where I have a payment plan. I have tried 4 of my emails and none have an active subscription, so I am not sure how to cancel the plan if there is no plan. I have even tried the emails of all my family members and they don't have plans either. Any help on how to cancel plan and stop charges greatly appreciated. Thank you!

I would like to get a refund on the abo, Adobe charged me for 7 days ago. I m not getting any use out of it. The ai chat sadly isn't helpful at all. the Adobe website claims that you can get refunded 14 days after purchase. The website doesn't give an transparent way how I manage to get my money back.

I cancelled the plan after using it for a month, but it was still being paid, and I realised it now. I only used it for a month after paying and didn't use it after that, but is it impossible to refund?