Questions

Hi, I don't have Creative Cloud Files on my files explorer in my windows desktop, already reinstalled Creative Cloud but still missing, can you help me pls ? 

I have purchased and used the Creative Cloud through a student plan for around 5 months now and suddenly my account shows all my apps as free trials and there is no plan or any billing history available on my account. 

I downloaded the CC installer, but there is no setup file to install, any reason for that?  

Hi. I would like to know if I can continue to use the Master Collection CS5.5 from 2011 that I already have installed on my PC if I now subscribe to CC or will it be deleted or not work? Retaining CS5.5 would be useful for training and familiarity until I get up to speed with CC. Thank you. Nige

It only happens on one of my computers. Any help is appreciated

2014년부터  포토샵을  온라인으로 쓰기 시작했고  최근에는 포토샵 베타버젼까지 사용하다가..........또, 어도비의 라이트룸클래식까지 온라인으로  사용하여 오다가...........엊그제, 5월10일 아침 ....어쩌다가 탐색기가 화면에 떠서  어드미니스터  사용자 폴더가 있기에  .....뭔가 싶어 보다가  지우기를 했지요용량이 너무 크다고 해서 이왕 지우는거  깨끗하게 지운다고 지웠더니...........아뿔싸....이때부터  두가지 프로그램을 사용할수가 없네요너무 슬프고 마음이 아픕니다무식함이 저지른 일이라  누구에게 한탄도 못하고.........되살릴수 있는 길이 있겠지요? 경북 구미시 선산향교길16  이편한세상 110동1001호신동석  010-3816-6385 

Imposible abrir Creative para escritorio, no se actualiza y no funciona. ¿Alguna ayuda, por favor?.

I've been trying to install the app and everytime it fails and says "Download error. Unable to reach Adobe servers. Check your internet connectivity and firewall settings, and then try again. (Error Code: 113)" and I've tried everything and still can';t install Illustrator.  What can I do?

Good day!I downloaded and installed a free 7-day trial of Adobe Photoshop. I understood that the program is not convenient for me at the moment and I will not use it until now. I accidentally forgot to turn it off, now this service is not available to me in the office.Reports an error:"You must resolve the issue with your payment information b Please help unsubscribe from Adobe Photoshop.

Hi,I have one and off, for a long time had a red triangle over the Cloud icon in the Creative Cloud App (also often over the menubar icon). I have done as have been sugested to other people Opt+Cmd+R and also killed off all the extensions, I have looked in the ~/Library/Application Support/Adobe/CEP/extensions which is alread empty. It is very anoying as there is nothing one can do to remove it when it's first there - and there is no indicaton of what is wrong.Please fix your software.

I have a 6 month old new laptop, which I bought, partially in response to the fact the CC constantly destroys my work environment.  (I needed a new one for other reasons, but CC was the straw that broke my back.)  After living without Adobe products for 6months (to avoid CC) I just installed LR via the Windows Store, foolishly thinking I could avoid CC.  How wrong I was!I shut everything down immediately in hopes that I can uninstall all without CC acting like the virus it is, and finally look for a LR alternative.Before I do that, I just wanted to confirm that there is still no way to have LR without CC?

Hi ! How can ı make clone sound file on my local for my private sound file ? can Anybody help to me ? 

Hello, Both the Creative Cloud and Photoshop Apps are not launching on my MacBook 2013 Air Big Sur after downloading. I previously had them installed but had to delete them temporarily to free up space. I have re-started my computer, tried uninstalling and re-installing again, but still without any success.  Neither application appears in my "apps" section. I only see the Creative Cloud icons under Launchpad and they do not open when I click on them. I've checked for firewall interference and that does not seem to be the issue. Does anyone have any ideas for a solution?Thank you.

I've seen a couple of threads about people constantly seeing red alerts on the Creative Cloud icons. I'm having the same issue, and the repeated suggestion to reset via Command + Option + R is not solving this issue for me. The key takeaway for me is that it's not just the Creative Cloud icon in the macOS menu bar but also the Cloud activity icon within the Creative Cloud app itself. There is no explanation of what is actually "wrong" to cause the alert. I'd really like this to go away. (For the record, I've never consciously used the Adobe cloud storage features; any storing there has been by Adobe apps on their own initiative.) 

We weren't able to process your payment. Update before Apr 03, 2024 to retain access to your subscription.Dear Product Team,It's been a week trying to remove the pop up message from CC AppsI have paid for yearly subscription, all of my applications is fine to access, but whenever i open the CC Apps payment message keeps on popping upplease help me to fix this issues thanks a lot

is it possible to hide the creative cloud menu icon without quitting creative cloud?i see some posts about dragging the icon off, but i don't think that will remove it permanently? 

Hello, I'm trying tp publish to TikTok and X but I'm receiving error messages- A Privacy setting must be selected before publishing to TikTok.And the button for Gooogle in the X login does not work. Thanks!

I have an all Adobe creative suite account. Where can I find out how many generative AI credits I have? I don't see a counter anywhere on my Creative Cloud Desktop spash screen. According to several YouTube videos that's where its supposed to be, but I don't see it. Thanks

Back "in the day" as you'll say, Adobe bought up a lot of fledgling companies and their tech.  Adobe added a lot of applications, now called apps because of this.  When Adobe was buying out other companies, they said "all applications will be interchangable".  Well today 25 years later they are not.  Illustrator and Photoshop have different tools.  Premiere Pro and After Effects have different tools.  So the core Adobe products in 2024 still are not the same???  That is correct, they do not.  I sold my Adobe stock, but any stockholder should claim fowl and Corporate mgt. 

Cannot access the tethered Capture (Nikon Z7)

HI. IS ANYONE HERE EVER EXPERIENCED THE SAME SITUATION AS I AM? I DID WAITING FOR SO LONG DOWNLOADING LOCAL COPY FROM ADOBE CREATIVE CLOUD TO LOCAL STORAGE. DID ANYONE KNOW HOW TO FIX? I NEED TO DOWNLOAD THE FILE FROM ADOBE CC TO LOCAL STORAGE. KINDLY PLEASE HELP.

Hello! so I ran an antivirus scan and it flagged as Malicious? Any information would be highly appreciated! C:program Files\adobe\adobe illustrator 2024\support files\required\new document profiles\en_US\web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 28 Settings\en_US\x64\New Document Profiles\Web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 26 Settings\en_US\x64\New Document Profiles\Web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 27 Settings\en_US\x64\New Document Profiles\Web.ai

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Is it possible to separate the page numbering of the document from the page numbering of each chapter?For example: Chapter G has pages G1, G2, G3, G4, while in the overall document, the same pages correspond to 65, 66, 67, 68, 69.

Hello Community, It's been a week since this error showed up. I was opening and using Creative Cloud app with ease, the next day i received this error while opening any app. And ever since Adobe Agents were unable to help me out. I'm using a macbook running macOS Sonoma 14.4.1, I don't understand how that happened but would really appreciate any help.  Thank you!