Questions

As of yesterday my file syncing has been spinning for hours and then saying waiting for connection. It is happening on both my PC and laptop. Since it says it's waiting for connection after trying to sync I'm assuming the servers are under maintenance or something else. Anyone have an idea? If it helps at all normally I have little check marks next to all of my creative cloud folders but there is nothing showing now. I can still see all of my assets when I view from web, but nothing I change on either computer is uploading to the cloud. 

I had to reinstalled my Cretaive Cloud desktop app and XD app on a new mac machine, but my XD cloud libraries (Personal & shared) are not displaying / appearing / syncing within the desktop CC app, all my libraries are still appearing on the cloud but I can't get them to sync to my new desktop app, I am using creative cloud for teams. they just wont sync or appear on my new machine ? I have tried everything, waiting overnight to sync, pausing, re-installing, force quitting using cmd/alt/r, they still work on my old machine but not on my new M1 chip / Ventura 13.4 mac mini, basically the problem is I want the Libraries to appear in desktop app so all my files dont have broken links when I open them and I can work.

Adobe Creative Cloud has a feature to add your fonts to the cloud. In fact, that's what I did. Now I need to share a font from the cloud with another person. I wanted to download it, but it turned out that there was no such function. I deleted this font from my PC and I can't restore it except to download it from a cloud. So how do I get these fonts from the cloud on my PC?

Hola, compre una licensia y no puedo acceder a mis aplicaciones ya que quiero entrar al Creative Cloud y me da este error.  

Hi,Can someone please help me. I am making my portfolio website with Adobe creative cloud.I can't find a way to go to create and edit portfolio in mobile app "Adobe creative cloud"is there a way, where we can work on our site through the mobile app? thanks 

I am unable to type in lowercase, even with caps lock off, I can only write in all caps.

My university has made Adobe accounts available to students.After months of use, when entering I was asked to login.After logging in (same email and password) my files are gone.Could someone help me to recover these files?

If any one can help, it would be great! My computer literally isn't letting me uninstal creative cloud because illustrator and photoshop are linked to it. Whenever I try to uninstal either one so I can delete the app as a whole, it leads me to the login/sign up screen. My account was a school account which has now been terminated. Its literally stuck on my laptop and I have no way of getting it off. How do I fix this?

Hi, I hear a couple weeks ago that I can save my photos to adobe creative cloud to save storage on my device. I have all of my photography session organized into different "Libraries" in Adobe Creative Cloud. But, I want them to also be in "Files". How can I copy. move, or merge them? I just want to be able to export photos to the cloud, and also have them organized in Libraries.

So finally I found where the synced files online is https://assets.adobe.com/files and now I need to download a folder(s) so I can then remove/delete it to solve the overstorage issue (had 1TB via company and downgraded to individual after leaving to 100GB so now I'm over the limit but can't sync all my files to desktop (the 140GB I have) and I can't go into each dir and download because it's a stupid thing to ask people to download thousands of indivual files and go through days of doing this for each single file. Is there any other way to get all my 140GB first? Then I can decide what I need to delete or have a back up of first and remove from CC storage.

Currently it is not possible to sort files within a library e.g. alphabetically. A sorting function would help a lot to organize the folders better.

I just wanted to sign in to my Creative Suite. Normally I recieve a sms from Adobe with the verification code. But today I received a sms from an e-mail address horikel548@gonaute.com with just six numbers. No extra text. I did not receive anything from Adobe. (I did not use the code to sign in but re-issued the code via mail). Is this some kind of fishing???

Hi There, I do have the basic 20GB plan with Creative Cloud on my Mac, and it suddenly appeared to be full. I deleted and removed about 6GB of files, but it keeps seeing the cloud as full (20GB / 20GB).I do not have files remaining either in the Deleted folder or in the Trash.Does it just need lots of time to sync? 2. Also, I do not have that many files on it, mostly jpegs. I do not really understand where those 20GB come.Anyone would know what is happening? Thank a lot for your answers. Best,Rémi

Creative cloud auto-update isn't working!! I've turned on automatic updates but I still have to do them manually.....then what's the point of automatic updates? Fix it please

Hi I'm running MAC OS Moneterey 12.6 and the latest creative cloud Version 5.10.0.573 but there is no category listed for the Beta Program. How can I get it? Thanks 

Hello Adobe Creative cloud show me this error  

I know other site builders have this feature. Aside from giving someone else full access to my Adobe CC account, is there a way to assign a role to someone to work on my Portfolio website in Adobe?[Moving from Team Projects to better suite Community channel]

Cada vez que inicio sesión en mi compu este molesto mensaje aparece y no se va aunque ponga mis credenciales. Ayuda por favor.

I have all of my company logos in a cc library, and I want to share them as a public download for non-adobe users.  Basically I want to have a logo library that everyone in my org can access and download, even if they don't use adobe cc, with the option to see all of the contents in a web browser and choose their download type, just like in the CC library web interface, while also retaining control of the files on my end from within adobe cc (updating, removing, etc).  Is this possible? If not, is there a way to easily copy all of the files in a cc library to a cc "file" which can then be shared publicly? I do see an option to "export" a cc library from within Photoshop, but it creates a .cclibs file and doesn't actually export the files themselves. Thanks!

I've updated my Google Analytics Tracking Code in the analytics tab of my Adobe Portfolio settings but no data is being collected by GA4 analytics. I understand it takes a few days to propagate but it's been a week. What am I missing? Is there a way to see my portfolio's raw HTML code to see if the code tag actually updated? I'm way out of my depth here so hoping for some help. Thanks! 

constantly get that creative cloud needs to be repaired or is missingthat is about as annoying as when I do not sign in and it keeps popping up a page constantly telling me, the customer, to sign in.select topic but none of the topics relatetypical adobe

Hello. I'm on a plan with 100GB in cloud storage. I don't upload any files into the cloud, yet I see that my storage is full to 105GB. See the attached screenshot.Can someone please help me understand what's going on? My wife is trying to use the new Adobe Express features but can't because of this. Thanks.  

Hello For context, I have two iMacs one in the office and one at home, both have access to the same Creative Cloud folder.  I'm currently relocating my Creative Cloud folders to an external drive, I'm performing this on the office iMac. The same procedure will need to be performed on the iMac at home, using the same external drive once the relocation is complete. What happens when I repeat this procedure with the iMac at home? Will it overwrite the folders in the external drive? TIA

At assets.adobe.com/files, clicking on "Locate" used to open the folder that the file is found in. Now, it just opens the file in the browser, which "Open" already does. And from the opened file screen, there doesn't seem to be a way to determine the file's folder. In many if not most instances, I actually need to open the folder containing the file, not the file itself. I don't understand why Adobe would duplicate the feature of "Open" and remove the very critical feature of being able to open the containing folder from this menu. Was this a mistake? Please add it back. It's a source of massive slowdown in productivity.

I'm in the process of creating my website using the Marina theme in Adobe Portfolio. I want the images to display brick or masonry style, but at the moment they just appear square. Is there a way of doing this? I think this site here uses Marina and it is displaying the images at different widths. https://annlettering.com/home The second thing I like on this website is that when you click the photos they just enlarge, they don't link to another page. I can't figure out how to do this. If anyone knows how to do these two things, I'd be so grateful!  🙂