Questions

I while back I purchased the Adobe CS4 Master Collection with the CDs. I had to update my MacOS to Sierra 10.12.6 recently and when I did, my entire Creative Suite was wiped out. I tried reinstalling Illustrator and Photoshop, but keep getting an error mesage reading (Illustrator)  "The localized resource files for this application could not be loaded. Please reinstall or repair application and try again." Ive tried reinstaling and restarting the computer but no luck. I need some Tech help.  I called Adobe Customer Service and mentioned and directed me herr to this platform.

I purchased Lr6.0 and have the license key. Need to install in other system so need to download installer bundle for Mac or Win. Adobe site does not provide this link. How can I get it ?

I have been trying to install a copy of  inDesign CS5 but every time it finishes installing it says there is an error code 5 and i need to uninstall and reinstall the product.I apent 3 hours on Adobe chat last night trying to resolve it with no luck and they directed me back here!  So i hope someone can help. When I try to uninstall it, that won't work either.  I tried useing Adobe Cleaner tool, but it didn't do a very good job, so i manually deleted some of the files that i found left over, then reinstalled InDesign. Still Error 5.When I install, a message appears that the program detected the computer needed to restart, bu tsince i'd already restarted it, i ignored that and carried on with the installation.I have reinstalled and repaired the Microsoft Visual CC files and restarted my computer. Still no joy.Help! 

Не понял что это за сайт и что мне с ним делатЬ

Can I use my original CS6 disks to install a copy on a second mac running mojave? If so, can I avoid deactivating CS6 on my first mac?

I purchased download version of Elements and Photoshop 2019. Can I transfer software to a new computer?

non riesco più ad aprire Freehand Mx su windows 10, inizialmente appena installato funzionava alla perfezione, ma dopo alcuni aggiornamenti non riesco ad aprire nè il programma nè i vari documenti creati. Como posso fare?

Oh dear, not a good start for us, Adobe.thoug you try to sell a expensive subscribe Software Deal hear, i'm not even possible to download Lightroom dueExit Code: 125 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '125' occurred while download FATAL: Error occured in install product workflow with error code 125 error message {https://cdn-ffc.oobesaas.adobe.com/core/v2/applications?name=LRCC&version=5.0&platform=win64&build=5.0.202110120002,P:-4,PS:404,G:-4} ------------------------------------------------------------------------------------- As far as i see, this has been a issue since many years again and again. I would really appreciate if you could help me out of this. I broke down all my Firewall and Internet-Security (weired enough, i'm just trying to install a Software), but no succsess yet.

Hello - a curious problem... my apps have been working in ACS for years and years, but a few months ago some functions began to freeze (such as applying 3rd party plugins or importing new footage) for several minutes. This increased and now affects Audition, Premiere and Photoshop.I can get the programs to run correctly if I 'run as administrator', but the problem with this is that I can no longer drag and drop files into the programs - slowing down workflow. Any idea why this is happening and how I can change a windows setting to fix these errors?This was happening with Windows 10, and has not been fixed since the move to Windows 11. Am on an Asus Zenboo produo laptop, and all adobe CC programs are up to date.

Dear Sir/MadamHow to solve this issue (see attached image). Adobe had stopped giving support to the user of Adobe Standard CS6 & CS5. I have license serial number (for two PC) & Adobe certificate for CS6 too.I m using Windows 8 & 10.I have to reinstall, since my hardisc wash crashed.My other older version software gets registered online automatically. But for Adobe CS6 it is not so.For small person or indiviual, it is difficult to invest again & again.I request Adobe to start giving support for "online registration" of older version of software.If anybody from "Adobe Support Community" has solution on this issue.Thnx

Need urgent assistance, please. Trying to update the apps, it persistently and repeatedly FAILS, giving the error of "Download error, unable to connect to Adobe server. Check internet and firewall connections." It gives this error no matter what I've tried.My internet connection is fine. There is nothing wrong with it.I tried turning off the firewall to download the updates, and it still gave the same error.I tried connecting to the updates cloud via from within Photoshop (then closing the app), and separately from Adobe via a browser.The app's not open/preventing the update.I've updated and restarted my system.Nothing works. It still is version 2019 and gives the same error for all the app updates, every single time.I'm on a PC, Windows10.

Hi,I have a class due to take their Illustrator ACA exam via certiport.com this Friday. Here are the Illustrator requirements from certiport: Supported versions: 25.0 through 25.2.3 (version 25.3.1 and 25.4.1 are currently not compatible)Technical requirements :: Certiport (pearsonvue.com) In the Creative Cloud app the oldest version they can download is 25.4.1 which is not compatible.I've been to https://prodesigntools.com and there are no links to download version 25, that I can see.I'd like access to a direct link to version 25 so I can share it with delegates and they can install it on their computers as they are remote. Any one have a solution please? thanks Ian

I recently got an old laptop from my ex-wife, and removed all of her accounts, and setup my main Windows account on it.  But when I try and install Adobe Creative Cloud, it is asking for her PIN or username/password.  I cannot get it to use my Windows PIN or UN/PW. I am totally stuck not being able to intall anything, help!

So I am in College with a ton of work to due in Photoshop, Illustrator, Premiere, and Aftereffects. I am still running windows 7 and have the CC2018 and 2015 versions of the above mentioned software. Its finals this week and I have two jobs. I have no time to rebuild my O.S. Last week something happened an my computer started to have issues linking to the servers. That issue has been resolved. Unfortunatly in the process the tech had me run the clean up tool. So my old software version are gone. So I did a restore to a previous date and then did the fixes that allowed me to sync back to adobeCC. The apps are broken now though even though I did a restore. I have another computer also. On this one I did not run the clean up and applied the fixes and my old versions work fine. Unfortunatly that computer only has one program I need and is a piece of junk. Please help me repair my old adobe software. 

Mac desktop updated to MacOs 12 Monterey. Since then PSE 2021 does not start up. Neither in normal mode, nor in safe mode.   I have uninstalled and reinstalled, I have checked location services. Before, when using Big Sur there was not a problem. What should I do?

NEED HELP. HAVE TWICE BEEN ON HOLD FOR LONG TIME (AND THEN PHONE DROPPED) WITH ADOBE CUSTOMER SERVICE FOR INSETALLATION PROBLEMS. PLEASE SOMEBODY CONTACT ME TO HELP ME INSTALL. SYSTEM REPEATS THAT THERE IS NOT ENOUGH SPACE EVEN THOUGH THIS IS WITH THE CLOUD. INSANE

My free trial for Animate expired some time ago, but I never could get around to unistalling it until 2 days ago. I tried uninstalling it manually from the Uninstall settings menu on Windows (screenshot here):But, when I tried uninstalling it through this menu, Creative Cloud pops up. It takes forever to load, and I close it out after about a minute. The next day, I tried inunstalling Creative Cloud and it takes me to a loading screen in Creative Cloud, so I left it there and went to my kitchen to get a snack. But, when I get back to my computer, ITS STILL LOADING! I was like, "Thats weird. I'm gonna try again tomorrow." Tomorrow arrives, and I try it again, same result. I have a good WiFi connection, with my specs being an i5 and 8gb RAM, so idk what the problem is.

The timeline is as follows:1. I first start a 7-day trial for photograph plan and install PS and LR on my compiuter.2. I purchased 3 redemption codes each contains 4-month photograph plan license and activated them successfully.3. I canceled the 7-day trial.4. I lost all access to adobe products, and was prompted that the codes have been redempted before! I don't know where is wrong anyway.

Hi. I live in Serbia and for some reason lots of normal paying plans are impossible here, and because they are charging around 600 euro per year those retailers lot of people using the cracked illigal version of Photoshop,whic if it is available I can buy legally like everywhere in the world for Photographs, photoshop and lightrooom for 10$ per month. So the question is it possible that someone buy the product in his country like my friend  using my email, and just to download and install than legally plan for Photografers for 10$ per month or 120$ per year? Thank you!!

I am experiencing these issues documented on the adobe site for known MacOS Monterey bugs in InDesign, Illustrator, and Photoshop. The solution i found online was to disconnect my external monitor which fixed the problem. However I would like to know when i can resume using my external monitor for design work.https://helpx.adobe.com/download-install/kb/macos12-monterey-known-issues.html I already tried uninstalling the CC Desktop App and the individual apps and nothing works. Is there a site or thread i can follow to be updated when this is resolved?

Hello There,Yesterday i bought charger for my Base Model Surface Book 2 ( 8gb ram i5-7300u 128 gb) after long time of no use.I've reset and updated windows to the latest version But after ive download Creative Cloud it wont let me download anything other than Photoshop and Adobe Reader sayin all other programs are non compatible to my system.I used to have illustrator with no problems on the same laptopWhat can i do to bypass this problem?My windows version is 1809 with no updates available and CC require windows 1909 and above...Any help will be appreciatedTHANKS!

i bought a adobe special offer from my school, adobe cc for 30€ for 3 years. i received an aktivation code via email but my problem is that i dont know how i activate this product key. Please help

i can't download older versions of Photoshop? there use to be an option to download older versions but it seems to be gone? 

I have elements 2018 running perfectly. I downloaded the 2022 installer and ran it. When it had finished installing I get a 16 error. I corrected all the permissions as per the web instructions and uninstalled the program. I ran the installer again and this time got "unable to launch the program automatically. Pleas equit and run manually.  error code 199". I checked the error page and there is no such error number.Permissions are still showing full accessSLStoreProgramData\Adobe\SLStoreAdobe PCDWindows 32 bit:  Program Files\Common Files\Adobe\Adobe PCD\Windows 64 bit: Program Files (x86)\Common Files\Adobe\ Adobe PCD\Where next?

How i can install that previus version, in my creative cloud does not apear, i can only install 15.0 to 22.0In my job we use 14.9 and below, subtitles are a problem with the new version.