Questions

ive tried to install premiere pro and after effects but it gets stuck at 81 percent, then says "we are not able to complete the installation this time (error code 127)" plese someone help me because im going to lose it

Hi! I was a graphic design student, and for 3 years I used the adobe creative cloud platform. It was paid for by the school, and I had access via my school username.Now I have to pay for it myself after finishing my degree. So that's what I did, after uninstalling and reinstalling everything so I wouldn't have to worry about accounts getting crossed. But now the adobe cloud app launches with the error message, "You have been logged out." And all I can do is try to "log in", but when I click on it, it loads and then gives me the same error message again, without me even being able to enter my login. I paid for the new package by creating another account, the two have nothing in common, my computer is connected to a stable wifi, the time is correct... I am stuck!If anyone has time to help me, I'd love it! 🙂Emilie

The full plan automatically renewed recently, but I actually want a student plan. Adobe's stupid customer support loop has informed me how to cancel a plan and how to get a new plan, but I want all the settings from my previous subscription to carry over to this one. It seems like the kind of finicky situation that a professional support member could solve, so I feel regretful that I have to come to volunteers providing unpaid labour for this capitalist nightmare of a company.  

Adobe downloaded CS3&CS5 on my new laptop.  That was successful but having problems using camera raw.  Message is "camera raw did not recognize the format of one of your images.  Need to update my version of camera raw."  Have been using the same Nikon camera for the past 10 or more years and always was compatible.  Adobe sent some installer links (10.5/11.4/13.1&12.1) all of which were downloaded but not successful.  Tried to update everything too and that did not help either.  I use Windows 10 Firefox.  Am I out of luck because of using an older version of PS? 

comment regler ce probleme pour installer adobe indesign

Hi there, I'm an Adobe user since many years. I have some unknown icons on my app list related to Adobe, but I honestly don't know how can I delete them and mainly if I can delete them. Thanks to who will help me. 

Firs thing I noticed after installing Windows 10 was that I couldn't open Adobe Premiere Pro because WMVCORE.DLL was missing... So I went out looking for a solution, found one, made a quick tutorial on how to fix the problem and hope I can help a lot of people quickly because I for one hate having to search endlessly on google for a solution and find video's that never help or are outdated. It doesn't require a download or nothing so don't think you need to download a .DLL file because you already have it. Adobe Premiere Windows 10 WMVCORE.DLL missing quick fix (-2 min) - YouTube

Hello,I´m an architecture student who decided to learn Illustrator  and instead of chosing the student plan with all the adobe programs included for a relatively lower price, I mistakingly chose the one for Illustrator. Today while trying to cancel I was a little shocked by the price of the cancellation fee because I didn´t read it before I bought it, so Iwas trying to change my plan to a student plan where I could also have other programs like Photoshop, but that option doesn´t show. If you have information regarding this issue please let me know. Thanks in advance.

None of my apps will work.  I restarted with no luck.  I uninstalled,  used the cleaner, reinstalled and still no luck.  I am not getting an error message etc.  After I reinstall the CC desktop app I then reinstall Premeire and Ecoder,  they both say "up to date"  with a little green circle.  But when I click on them nothing happens.  Im using windows 10-64bit and am fully updated etc.  What can i do?  

[Moderator moved from Using the Community (forums) to Download & Install.]   How can I delete the Creative Cloud Installer from my Mac desktop.

By way of preface, I have Acrobat DC installed.  In the last few days each time I attempt to open a pdf document I get an "Update Required" message.  It tells me to update my operating system, which I do. But that doesn't cure the problem.  Tried talking to someone at Adobe and got hung up on for my troubles.  So I hope someone can help me.

Hi all, I'm trying to install Adobe Photoshop Elements 2020 & Premiere Elements 2020 on my brand new Win10 Pro computer. I unregistered Elements on my old computer but on the new one all I get is 'Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system' Well everything is up to date so can anyone help please? It'll be annoying if I have to update to v2021 as I spent so much on the new computer and a new monitor.    

For the love of god, someone please help. I keep trying to install an update for Premiere and this error continues to appear. I am on a private home network and have attempted to disable all my security settings (firewall, antivirus, etc,) and have switched networks, but nothing is working. I also made sure no proxies were enabled. Please please please help before I lose my mind.

Hi Adobe Community Team, I am new here, I want to know how to download old version of Adobe Photoshop CC. Because my system is not supporting new version and I want to make posters and schedules. Please guide me. Thanks

Photoshop. I did not use the program for several months, fine last time I opened it. I kept it updated, now on 22.4.3.317.On trying to open a file I get the usual tools on the left of screen, adjustments etc on the right. The file might appear as the usual thumbnail on the right but won't open in the workspace. Or I get a blsack rectangle with a white border in the workspace. 

Hello everyone.Please, can someone tell me what would the full hardware requirements for the whole Creative Cloud + Substance suite are?I saw the requirements page, but I have problems "merging" all the requirements for each App in a "master" requirement spec, so, please, can someone give me advice?Or, maybe, can you suggest a Brand/Model Windows PC to buy for the CC+S? Thanks in advance for any help.

Hi I have been trying to cancel my subscription I lost my job I can't afford the cancel fee I can't use the chat box because it refreshes every time I send a message.

Здравствуйте, скачала прогрумму Creative Cloud, при запуске программы Photoshop выходит окно "Обновите систему, чтобы установить Photoshop.Проверьте следующее: Windows 10 версии 1607 или более поздние версии". Уменя Windows 8.1, что нужно сделать в моем случае?

Hello, I run community training and need audition to run on at least 10 laptops. We have licence through techsoup. Any advice?Dan

Hey, i have the following issue right now: i used creative cloud, ae, ps and me without any issues but today i was not able to get into the creative cloud client at all, despite not having any issues logging into it on the website.Here is what i already tried to do: -reinstall cc-use the creative cloud cleaner tool and reinstall it-try logging into it on a different computer-used my phone as a hotspot to have a different network connection-used a vpn-disabled all vpns, firewalls, antivirus-reinstall windows -tried a different account with a demo licence  not sure what i could do anymore, any help would be appreciated  

Hello  I have a strange situation that I want ask if it is allwowed with an "all Apps" license.  I have my main Computer that is windows and I have my windows laptop that both have Photoshop and bridge on it.  I had Indesign and acrobat  on the machines too but it has been removed.  Many of my forms we use for the business, were done by a consultant that used a Mac and the consultant is no longer availalbe. Trying to update the forms,  I have found some discrepencies with fonts and spacing on the forms when I bring them up with windows. Question:I went out and purchased a Mac mini and I want to JUST install Indesign and Acrobat on that machine to update the forms.  All of the mchines are JUST used by me.  Is the rule "two computers"  or "one user"  Am I allowd to intall the MAC version of Indesign on new Mac while keeping Photoshop and Bridge on the windows machine

What can I do to get the pc version of light, I accidentally downloaded the mobile version and paid for it.

Hey all, Long shot, here goes! I'm setting up Shared iPad using Jamf and am trying to find a way to streamline the signin process for Adobe Apps.  The apps deploy as expected and run fine, the issue I'm having is that when someone signs into a Shared iPad, they are are asked to sign in - every time. I've had hit and miss outcomes when launching apps from the Adobe Creative Cloud app (once signed into that). Some apps - such as Lightroom - will offer a 'Continue with Adobe' button, instead of 'Sign in with Adobe, which auto signs in. Where as others apps - like Adobe Illustrator - require a full sign in. I know there are some App Configuration options for the Adobe Reader app, which seem mainly aimed targeting which applications can read/write files, but has anyone come across any info or tips regarding signing in? As an example of how it can work, here's what Microsoft have made availble: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exch

I have Adobe CC on both my laptop and my main studio computer. However, every time I open an Adobe CC program, this dialogue opens up and says I have to deactivate a device before continuing. "This device" is the same computer called "STUDIO". Why does this happen every time I try to use a CC program? Scott 

Hello, The application prompts me for proxy credentials and indicates that they are not correct. I understand that you acquire them from the system configuration. And these are correct since it navigates without problems. What could be the problem? Thanks a lot.