Questions

I used to have an account of Adobe Creative Cloud from using email of my university. And the Adobe Creative Cloud that I got are given by my university, which I think it's customized. And I have installed Photoshop 2020 with it. Now I have graduated from my university and my email of university got disabled now. So I want to uninstall my Adobe Creative Cloud out of my computer, but it said I need to uninstall all of my other Adobe apps first. So I tried to uninstall my Photoshop 2020, but it always sended me to login page of Adobe Creative Cloud without letting me forcibly uninstall it without logging in. I tried both the normal uninstall window, and the old Control Panel uninstall window, but it still sended me to the Adobe Creative Cloud login window. My old university account can't be used anymore, and my personal account doesn't have subscription to Adobe, and when I tried to login into CC with my personal account, it gave me a result "Personal Accounts are not supported. Continue

Trying to uninstall Adobe Creative Cloud or any of the other applications relying on it requires an account. Without an account, the uninstall can't proceed. The solution to this, mentioned in many places, including here (discussion), is to install another Adobe tool, which has several issues:Who wants to install one more piece of software from an editor who is that bad at uninstalling things?Anything that installs on windows should provide a way to be uninstalled cleanly, without any extra installation. Failing to do so is a clear violation of Microsoft's Desktop App Certification.This specifc piece of software is detected as a virus by anti-virus software:Working around anti-virus is (purposefully) extremly difficult for anyone who is not an advanced user. As a result, it looks like it's actually impossible for a non-advanced user to uninstall Adobe Creative Cloud, but I would love to be proved wrong.

Hello,I already had a license that I have been using. This week I purchased 2 new licenses for other sites/teams, and now my access has disappeared and it appears as though we only have access via the 2 new licenses and not the original? How do I get assistance with this please?

Hi i have a macbook pro 2010 Sierra with indesign cs3 installed. Now i want to install indesign cs4. Can i run both versions? i don't want to risk to loose my old projects....

Hello!...The German Telephone support could not help me and told me to post my issue here. I am German and frequently travelling with my Computer to Spain. This year I am here for +60 days.All of a sudden my CS6 does not work. Yes, I know it is an old version... but I was working with it for the last 9 years. No issues ever. I have been to Spain about four weeks ago - for then already 30 days. Suddendly I had this massage comming up:I could not work with Indesign anymore.Then I went to Germany, deinstallend Indesign etc. - took the license out of the creative cloud. Then installed Indesign newly, added the licenses - and could work without any issues... I did not have this issue during the last nine years... even when I was travelling. But I did never travel more than 30 days... Now I am back to Spain. I opened Indesign - and the whole trouble occored again.So it seems I am not able to use Indesign in Spain - though I have got a valid license.What can I do? Thank yo

Just bought a new laptop Samsung Book4 Edge and that has a Snapdragon X Elite processor. However it seems that the Adobe InDesign is not working (till now) with this X Elite processor.Who has an Idea / Help ?How can I still intall InDesign ??

I have bought new computer and got and errorThe serial number xxxxx is already in use by the maximum of 2 computersHow could I resolve this issue

I purchased Adobe Acrobat 9 Pro in March 2010 however the email address associated with my Adobe account no longer exists.  I have my order number and serial number but cannot register to new email address without verification code from the now non-existent email address.Can I register this product under my new email address?   ThanksSue

I chatted with tech support online and they told me I would get a call later because they could not assist. Over the phone they tried to control my laptop remotely but were unsuccessful error: Your device is not compatible. They had me turn off all firewalls but still no luck. Now it is a system error I am told. How can I download my apps (Premiere Elements and Photoshop)? Microsoft 11 HomeVersion 24H2

‌När kan ni slutföra min order. AD006292038SE[personal info deleted by mod, forum policy and moved to Downloading, Installing, Setting Up‌

Our Adobe CC program preferences are reset with each Adobe CC program update. How to avoid/fix?

Ik heb Elements 2024 gekocht en gedownload, maar na het ingeven van het serienummer krijg de melding:Maak verbinding met het internet en probeer het opnieuw.Ik krijg steeds deze melding en kan mijn product niet activeren.Wie kan mij helpen?

I keep getting a erroe 16 when installing on surface pro 11 with a arm 64 processor any one ben succesful at this?

I've just bought lightroom cc but cannot d/l it as all options lead to an error 500 page. Any ideas?

Todo comenzó porque no podía abrir Illustrator ni Photoshop, y me dí cuenta que no terminaba de cargar el Creative Cloud, marcando "Creative Cloud está tardando en cargar mas de lo habitual. Vuelve a iniciar Creative Cloud o reiniciar el Ordenador y vuelve a intentarlo". Demás está decir que no ha funcionado nada de lo que sale en las paginas de ayuda, he borrado todo con el Creative Cloud Cleaner Tool y vuelto a instalar y nada, sigue apareciendo lo mismo, no sé qué hacer ya.Muchas gracias de antemano.

Attached is the received messageI have already tried all the options written in the Adobe tutorials, and nothing helped.

Error code 127 while installing Adobe Premium Pro 2020 "What is the solution? " 1. All the systems required for installation are fulfilled.2. firewall and antiviruses are disabled.What should I do?  how will the fatal error be resolved?  

Hard drive died. Replaced it. Now I cannot deactivate it so I can reinstall on new computer. Please help.

Elements 12 was working one day and not the next. Now I am unable to access either program, Elements or Premier Elements. I have uninstalled the programs and re installed them, however it has not made any difference. When I try to open Elements, the Organizer/photo editor page comes up. It will not go any further. It comes up with an add to upgrade to the 2024 version. I thought when I bought the program years ago, that I would have it forever, unless the software became incompatible with window updates.I have the program on discs, it was not downloaded, so there should not be any time restrictions on the program.Can someone please help.Thanks Rosemarie 

I have Adobe Creative Cloud installed on my Dell laptop but would like to install it on my new Macbook Air. I can sign into Adobe on my macbook and download the installer (for Creative Cloud or any app) but when I enter my log-in information, the log-in screen just shakes and doesn't let me proceed. Like it doesn't accept my username and password. I've changed/updated my password and signed out of all devices, but still no. Thoughts?

I'm trying to install Lightroom Classic but I get a message about system incompatibility, but I don't know why.Windows 11 23H2Procesor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHzRAM 48 GBGPU NVIDIA GeForce RTX 4060Ti  16GB 

After installing the application, I try to start it for the first time, but it mumbles and does not respond.How can i solve this problem?

HelloOn my profile, when i push " manage plan" there is no option any more that i can deative my account, what can i do?thank you

Bonjour,J'ai récemment rencontré ce problème : le creative cloud m'indique que la version d'essai de Lightroom Classic CC a expiré. Cependant, je paye mon abonnement et utilise lightroom depuis plus de un an sans problème. J'ai essayé de déconnecté/reconnecté, réinstaller le logiciel... Le support Adobe sur twitter ne trouve pas la solution également .Est ce que quelqu'un a déjà vécu cet expérience et pourrait m'éclairer,Merci d'avance

Hello,I want to install my creative cloud apps in a other folder. Therefore I changed the settings for the app-directory in the creativ could manager to drive 😧 but creativ could manager says during installation "not enought space on drive C".How can I install my cc apps on drive D ?!?Dirk