Questions

I just updated to version 29.8.3 this morning and I'm already running into issues. I'm designing an ad for a client based on information on their Facebook page, so I copied and pasted the information so I didn't have to go back and forth between screens. Everything involving contact information showed up with an X in a box. I tried pasting it into Text Edit, even converting it to plain text, and the issue persists. What is up with this???

The text in my illustrations usually exports as a complete mess in SVG - our developers need something cleaner. i.e. instead of getting something like this:       <text id="RMOD-A" class="cls-2" x="329" y="403.79" text-anchor="middle">(rmod val)</text>      <text id="RMOD-B" class="cls-2" x="287" y="175.5" text-anchor="middle">(rmod val)</text>      <text id="R-CFG" class="cls-2" x="244" y="403.79" text-anchor="middle">(cfg val)</text> I usually get a mess like this:       <g id="RMOD-B">        <text class="cls-2" transform="translate(259.96 174.84)"><tspan x="0" y="0">(rmod </tspan><tspan class="cls-20" x="35.3" y="0">v</tspan><tspan x="41.03" y="0">al)</tspan></text>      </g>      <g id="RMOD-A">        <text class="cls-2" transform="tr

Cannot open some files through the creative cloud. I've attached a screenshot of the error.I had this issue a few weeks ago but it seems it has returned.I am the only user and owner of these files, I have tried illustrator beta, the regular version, deleting and redownloading the apps, but no luck, the only way I can open these files is if Idownload them locally which in itself takes about an hour for a relatively small file on a strong internet speed, it is not realistic to do so.This problem desperately needs to be addressed.

Hi, working with 3d and illustrations on materials was so easy before; we made a circle, then in 3d extracted it and then you could place an image on the front, back, side, etc.you chose an illustartion (symbol library) and then you chose where you wanted it to appear.In Illustrator 2024 - there's only an option to place an illustration on a 3d object. But not WHERE and how you want to place it. You cannot decide if it's on the side, front, top and cannot rotate it as well. Why> Now it's not usefull anymore. Help! is there a way to gt this back ? Or am I missing something ?

I just updated to 29.7.1, and the ESC key isn't working when exiting a text frame. It works in Photoshop or Indesign. Already tried to fix the issue: reseting the preferences , changing the keyboard increment. I don't use any Illustrator plugin which could cause this problem. Any other solution ? 

When I export a file from Figma in PDF format, and if Mask groups are used in this file, they are disassembled after export, when opening this file in Adobe Illustrator/How can I solve this problem? This is very inconvenient and often leads to unforeseen situations.I am hope for your help. I attach an examples before/after

I've got two versions installed just in case, but so far I'm impressed with 30.0! There was one thing that immediately jumped out at me, and is driving me insane- the grid has changed. I have a template for all my pages with a grid layout. I've looked at this template for a decade now and I instantly noticed that the grid lines are thicker and not as crisp looking. I hate it. The grid feels so heavy now and it distracts from the artwork. Please fix whatever was changed or give us options to adjust the thickness of the grid lines.  Other than that, nice job!

Hello everyone. I keep having the same problem with Illustrator and Illustrator only and it's so frustrating, as I can't get in contact with support via chat.I tried uninstalling it and installing some previous versions, but nothing seems to work: everytime it crashes at the first click and some other times it can't even open. How can I fix it?

After Illustrator updated to v26.4.1, I am no longer able to choose any tools. It stays on the eraser and will not change unless I hold down control (all the time)--only then can I select something. I tried restarting, nothing changed. I uninstalled and reinstalled the previous version, v26.3.1, and the same thing happens. Do I need to go back to an even earlier version or is there an easier fix?

Hi, Is there any barcode tool plugin that contains ean13 compatible with Illustrator 2025?

Hy, Since i installed the new Mac Os Tahoe i have had issues running Illustrator and Photoshop together.The Mac starts to get very slow and the fan and the fan running at high speeds.Any one had the some issus and no how to resolve ?   

  It's the same file, but there's this difference between the new and old versions. Please, what's the solution to this problem? 

Hello, how do I change the default image tracing settings? I saw there was a way to edit the Vectorizing Presets file for older versions, but it doesn't seem to work for me on Illustrator 2025. Is there an updated method? My goal is to make the default the Silhouette setting that ignores white, so I can just get that with one button or to incorporate it into an action. Thanks!

Hi there,   I want to switch the display mode of the color panel with action. CMYK, RGB, HSB, and Web safe RGB. I thought it went well. However, only Web-safe RGB does not respond to execution even if it is recorded. Is it a bug? Or is it just a Japanese environment?  Regards.

Hi all, in one of the more recent updates to Illustrator, I have been unable to change a selection's fill color using, for example, the following:  var doc = app.activeDocument; var sel = app.selection[0]; var grayCol = new RGBColor(); grayCol.red = 211; grayCol.green = 211; grayCol.blue = 211; doc.selection = null; var defColor = doc.defaultFillColor; doc.defaultFillColor = grayCol;  There error I receive is a PARM error: "there is no document " I have seen this behavior with a single simple page item selection, an app.executeMenuCommand( "Find Fill Color menu item") or multiselection.   I have seen this across a few different scripts I've written. Think I saw it a couple months ago.  Anyone else seen this and figured out a workaround, other than trying to change the selection's .fillColor property? 

Hi,I installed few native language fonts from Adobe fonts and I do see them in illustrator but they are visible in english when applied. Even in preview they are visible in English. How do I get the native fonts like Hindi, telugu etc. In Adobe fonts they are shown in native language font. I restarted the application multiple times, enabled indic fonts in preferences.Any help is appreciated!

i wish in the next update we could select colors in gradient option and there obesities

OS is Windows 11. The software just freezes when I try opening any of my files. I uninstalled and reinstalled the software, restarted my PC, and removed all previous preferences. Nothing works! I have been facing this problem since Dec, when I updated Illustrator to the latest version. I am unable to get an earlier version of illustrator. The problem seems tobe because of the latest updates. Please help. 

I just did an update for Illustrator and the artboard box has a much thicker stroke/border. Any solutions to this? Its very distracting to have a thicker art board outline.     <Title renamed by MOD>

I have a multiple artboard layout for a tradeshow wall that I'm building in Illustrator. After updating to 2026, I now have artboard text overlays/slugs within my file.  I need to know how to turn this off please.  I provide screenshots to the client for approval and this is slug is going to create more problems for me with the client than it solves.  See attached.  

Hi! Illustrator seemed to update over the weekend. I opened a file and a "grid repeat" pattern is not showing up. When i hover over the artwork it shows its there and I can copy and paste the original set of circles with the correct colors.  I tried re-doing the grid repeat and it just did the same thing. Not sure what to do.

Eu gostaria de criar um gradiente numa só camada com o "freedom gradiente" mas não consegui. Eu gostaria em uma só camada, pois assim conseguiria adiciona-lo como um "swatch color".  Alguém consegue criar este efeito e me enviar o vetor e. ai, eps, ou svg? Ficaria muito grata. Obrigada.

I'm sure I used to be able to drag a folder from my saving windoiw into my Finder side bar (alias) when saving a file from Illustrator? Is doesnt seem to be working now. Anyone know how to fix this. I have to come out of Ilustrator, go into finder and then drag a folder into my side bar in Finder. Very tedious. I'm sure you used to be able to drag a folder (creating an alias) straight from the saviong window in Illustrator straight into your Finder side bar? Or did I just imagine this :-))) I'm using Illustrator 2024 28.7.5 and Mac OS 15.3.1

I've been having a problem recently when I place a bitmap image on a page save it (save as illustrator file), then open said illustrator file in Photoshop to rasterize it, it jumps (moves) half way or sometimes all the way of the page. When I open said illustrator file again in illustrator and re save it (save as illustrator file), take it then into photoshop rasterize it, it then is in the right position. Has anyone ever experianced this and if so, how did you fix it?

Is Adobe’s new Layout Variations feature currently available in the illustrator beta version?I’m not seeing Layout Variations in the toolbar in my beta version.I’m just curious if this feature, as shown in the video Project Remix a Lot - GS3-2, is accessible in the current beta version, as the layout variations toolbar isn’t showing up for me.