Questions

Hello, I just updated Illustrator (29.8.2) on my Mac (MacBook Pro, 16GB memory, Sonoma 14.7.3) and it is completely unusable. Sometimes the app will open, but if I try to open any files, it just crashes. Tried reinstalling, same thing. Any idea when this will get fixed? I have a pretty massive job due in 48 hours, and I'm dead in the water and out a LOT of money if this doesn't get patched soon. What are other folks/agencies doing as a work around to theis current version being unusable??

Had to immediately uninstall and revert to 29.8.3 because ALT+scroll to zoom on the mouse cursor introduced horrendous lag (Win 11). Hopefully the next update will fix this.

So I just installed a new font to my pc. The font is: "Liebe Ist Fur Alle Da". When I try to use this font in Illustrator I can't find it. I've installed several other fonts this way and I can find them all in Illustrator. I've reinstalled the font, I've restarted both Illustrator and my PC multiple times and it's just not showing up. Does anyone know a solution?

I would love any insight from anyone who's converted files to BMP for a factory. I design in illustrator and am open to saving into photoshop if that is necessary to convert the files. I need files to be in BMP format. The factory machines make socks that are 144 needles wide.  Here's what I believe I need:BMP file that is 144 pixels wide. Height can change depending on height of sock.Number of colors needs to be below 6-7 colors at the most. No anti aliasing I've been experimenting in saving the illustrator files in photoshop with specific file settings. I've been having trouble getting the settings to be a standard I can always work with. For example, I have not found a way to export the files as BMP at all from illustrator. From photoshop, I am not sure if I can export it and reduce the pixels and colors while i export, because right now they appear anti alised. I wonder if I can set up a file that is limited by color and pixels and convert designs or copy a

I'm trying to figure out how to troubleshoot this. I thought it was related to my file at first, but it's not. I create a new document, created just a rectangle. I can zoom in and out, pan quickly using the mouse wheel and Alt. Everything is fine, until I save. Then I have to close illustrator and open it again or zooming in or out causes a 1 to 3 second delay before it responds after the zoom.Once I've saved the file I can close illustrator again, then open the file and it's fine. I can even make changes and save multiple times, and it's fine. Zoom in and out, pan, no problems. Unless I hit the share button. I don't even have to create a share. Once I hit the share button, that sets it off again. I can pan as fast as I want. But zooming, as soon as I stop zooming, there's a lag. This is Only if I use the mouse wheel to zoom or pan. If I use Ctrl+ or Ctrl- it's fine. And using the zoom tool I can drag and it even smoothly zooms.Again, it only happens after the first time a file is

Hi All, I'm having an issue with Illustrator scaling up artwork when I embed a file to setup a knife?I have tested in both version 29.8.3 and 30.0 on windows 11 and it does the same thing.My colleuges computer next to me does not do it? Honor scale on import is ticked and makes no difference... 

Tengo un ordenador Asus Zenbook A14 con Copilot+, la aplicación Nativa no está aun disponible pero sí la Beta.  Me aparece este error cuando abro un archivo nuevo en formato de color RGB. Necesito trabajar, por favor, ¿que puedo haceer?

Hi AllI got this to work a while back but after an update my Hotkey isnt working, i was able to create a hotkey to perform opening a particular 3rd party script in Actions In hte below ima=ge is what i'm tryin gto accomplish I want to hit F2 and the script plays  

Really, you still have to zoom in to scale an object from center AND hit the exact anchor point. No wonder people are abandoning Adobe. Figma has had the feature where you can just drag anywhere on the edge of an object to scale it for years, and you dont even have to zoom... Wake up Adobe, you are becoming dinosaurs.

Hallo an alle :),ich sitze gerade an einem Projetk in Adobe Illsutrator und auf einmal wurden mir keine Ankerpunkte mehr angezeigt (keine Ahnung, was ich gemacht habe). Anfangs war das nur so bei den gesperrten Ebenen, wenn ich über die gesperrte Ebene etwas zeichnen wollte. Dort wollte ich eine kleine Form nachzeichnen, aber leider wurden mir dann von dem gesperrten Objekt die Ankerpunkte nicht mehr angezeigt. Direkt danach war es dann auf einmal so, dass mir auch der Pfade nicht mehr angezeigt wurden, auch bei Formen, die bei entsperrten Ebenen vorhanden sind. Auch die Optionen "Schnittmenge bilden, Schittpunkt, Pfad, Ankerpunkt etc." sind nicht mehr verfügbar. Wenn ich eine Form auswähle und mit dem Auswahlpfeil über die einzelnen Linien der Form gehe, steht dort auch nicht mehr, wie gewohnt, "Pfad, Ankerpunkt, Echpunkt...".  Wie bekomme wieder die normalen Einstellungen zurück?   LG

Massive compatibility issues with Ai 2025 and 2026 when editing files created in Ai 2024: Editing documents created in Ai 2024 that use the Align function and saving them in a current version causes the programme to crash immediately. Acrobat can then only restore the elements that were on the artboards. The document is damaged and can no longer be opened. Diagrams created in Ai 2024 are no longer displayed after editing the data. 

Hola, desde la última actualización estoy teniendo problemas con importar archivos nativos de ai al mismo programa. Se importan con información movida, como si estuvieran fuera de la mesa de trabajo, pero al abrir el archivo original todo está en ornde. Debo abrir un nuevo archivo y trasladar todo a una nueva mesa de trabajo para que se solucione. Es un claro error del programa. ¡Ayuda!

i have links in my content in different pages, i will export to PDF as eDM.  i realised that i need to put these text links in the same layer and has to shift to the highest layer then export to PDF only it is clickable. If i don't shift the layer to the highest position it is also not working for myself < Question 01   but many times, it is not working for my colleague who is a window user, i am wondering if there is any best practise for this so it is working everywhere? < Question 02 thanks in advance!

I work for a vehicle wrapping company and in order to export the artwork for wraps I use multiple artbaords within the design file. These artboards are then exported for large format printing. Any overlap needed is taken into consideration when exporting but on a recent project the artwork appears to have moved causing the panels to no longer overlap. I have attached some screenshots to hopefully clear things up. The below image shows an example of the original lineup, bare in mind the purple stripe is one continious object, there are no splits. This image shows the two exported artboards next to eachother  This image now shows the difference in the line-up, either the purple or the blue has moved... Does anybody have an ideas why this has happened or is it a known bug in any way? We had printed a large number of vehicle and now have to reprint 50+ metres to rectify... I have never had the issue before with this method and have been working in th

Não consigo mais aplicar a fonte Gratinda no Illustrator depois da última atualização de 2026. Alguém com o mesmo problema?

Whenever I try to scale something proportionally, I usually just hold the shift button and drag my mouse without much issue. I'm now seeing this guide show up when I try that and it's very hit at miss to get my scale to work easily.  Just need to know where I can turn off whatever is activating this "uniform" guide line. Edit: Sorry. Found it.  Turned off "Transform Tools" in Preferences/Smart Guides menu.  Nothing to see here.

Hi everyone,  The recent update in Illustrator is giving me an error when opening some JFIF/JPG/JPEG files. I've gone and renamed the file with the appropriate .jpg. But I'm still getting this error on certain files. Even gone as far as changing my computer settings: Computer\HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/jpeg - double click Extension and type in .jpg Anyone experiencing the same thing or have a fix? 

I recently got very annoying bug in illustrator and no, it does not seem to be connected to service unavailability last week.All the review comments are misaligned in illustrator. That beats the purpose of share for review functionality. Its very hard to track where the mistakes actually are. I checked different illustrator versions: 2024, 2025, 2026. Still the same. Can anyone suggest what to do?

I’m experiencing a frustrating issue in Illustrator where my strokes are cut off after about 2–3 seconds of continuous drawing. This happens whether I'm using my XP-Pen Artist 22R Pro or just a regular mouse — so it doesn't seem related to pen pressure or tablet input alone.Versions tested:Illustrator 30.0Illustrator 29.8.3Illustrator 29.7.1All show the same issue across both my main PC and tablet monitor.What I've already tried:Disabled and enabled Windows Ink in XP-Pen settingsReset Illustrator preferencesReinstalled Illustrator and XP-Pen drivers (clean install)Confirmed the issue occurs even with just a mouseIt seems like Illustrator is stopping input after a few seconds regardless of device. Has anyone else seen this? Any known fix or setting I’ve missed?

Hi, is there a way to save photoshop and illustrator files to Creative cloud but also sync them to my Mac and an external harddrive at the same time?  I don't want to have three different versions, I'd rather have one that syncs across all save areas.   I just want to ensure I have backups and don't overload my mac.  Is creative cloud the best cloud to save them in for this?  I don't work across different devices or need to share them to anyone within CC.   Are there any particualar external harddrives anyone recommends or general methods of backing up and simple workflows? Thank you

Hello,Does anyone know why my illustrator is crashing when I run this script?  When I take out the loop for the pathItems, it does what I want.  It selects the group named "5".  Now I need to select all the paths with a specfic name like "50", but illustrator keep crashing. var doc = app.activeDocument;var activeLayer = doc.activeLayer;var getLayer = doc.layers.getByName("clouds");for (var i = 0; i < doc.layers.length; i++) {layer = doc.layers[i];if (layer.name === "clouds") {//doc.activeLayer = doc.layers.getByName("clouds");for (var ii = 0; ii < doc.groupItems.length; ii++) {group = doc.groupItems[ii];if (group.name === "5") {//group.selected = true;for (var p = 0; p< doc.pathItems.length; p++) {path = doc.pathItems[p];if (path.name === "50") {path.selected = true;alert("path loop success");} // end path if statement} // end path loop} // end group if statement} // end group loop} // end layer if statement} // end layer loop

Hi - so I hate having to draw a black rectangle to get a artboard that is black. So I tried File > document setup> colour > simulate colored paper and discard white overprint in Output (I have also tried to uncheck this box)I currently have white type on top of a black background (using the black rectangle as a bg colour)It is a pain to always get the rectangle to align exactly with the artboard--- anyhow.when I try and use the document setup > simulate coloured paper options; I loose all of my white type on top - tried cut/pasting - different layers - grouping etc. how come and what can I do about it?thanks 

Image for reference.How can I do that using script? I can't seem to find it on the illustrator scripting reference. Maybe I don't know the name of that tool and that's why I can't find it, but I would be glad if there was some kind of example of the usage of that in code.

Hi!I want to set linked path, to active.doc path, provably set it using jsx scriptIt defaults to the last used path.or set File.openDialog(), default to active doc path ?Any ideas how to ?Thanks! 

For the past three days, I have been having a missing links problem. Except, my links arent missing. And even when I do try to relink them, nothing pops back into the file. All the copy content is gone too, no words or anything anywhere (which wouldn't even be a missing links problem). I'll open an Illustrator file that I had closed 30 minutes previously and the artboards will be there but blank and if I hover over things I can see the bounding boxes but no content. I've had to restart my files 3 times now.  Things I've tried:- re linking files-restarting AI- restarting my copmuter- updating AI (there were no updates to make)- I updated my computer software On Monday, my files were all fine, thigns were opening like normal. I ran into the problem first on Tuesday morning so I just restarted my design. Now it's happening with almost all my files I open. And the message I get when opening a file is strange too because it doesn't properly display the file naming convention