Questions

When I try to sync videos from my desktop to the cloud using Lightroom mobile, the application does not allow me to sync the videos. It syncs my photos, just fine, but it shows the videos grayed out, and I can't select them for synchronization. I have converted them from Apple format to MP4 and or MOV. Any help would be greatly appreciated .

In the past, I have been able to connect my Canon R6 and or connect a card reader directly to my phone or iPad Pro and hit the add images Button. It would then access the card or camera and show me all the thumbnails as a preview that I can select to import. For the past month or so all of the images are great out, so I cannot see the preview. I can select them, but I cannot see them.when I connect my device or card reader to my laptop, there is no problem. My workflow includes on the go editing and it's very convenient to be able to do this on my phone and or iPad Pro.       I have since having this issue deleted like remote and reinstalled and I have gotten a new phone which has reinstalled. I also have the codec from normal raw to Craw just to see if there was a difference and there is not.

Bonjour,Serait il possible de corriger dans lightroom le point d'autofocus réalisé lors de création d'une photo au format RAW SVP ?Ce serait magique, mais je pose la question en doutant d'une réponse positive 🙂 

I have my OS in English US, all my apps in English US including Adobe Creative Cloud.However when I install Adobe Lightroom out of  Creative Cloud it gets installed in German.WFT? To make thigs worse there seems to be no way to change it to English. How can I get the software to show an English UI?

When I share a photo album in Lightroom iOS with people using the link option it sometimes displays the cover photo in the WhatsApp link and sometimes do not show the cover photo What can I do to rectify this so the link and the cover photo both show on a the WhatsApp message. Refer screenshots. Album underlying settings are exactly the same 

LR is giving me an error message when trying to use generative remove tool."We've encountered an issue and can't complete your request at this time. Please try again later."I've tried freeing up space on harddrive but no help...

  Lightroom Ecosystem - March 2023 update   Welcome! Spring has sprung and so has the March edition of the Lightroom Ecosystem newsletter. This month we are sharing another tip from Rikk Flohr, Customer Advocate for the Photography products at Adobe, about the difference between posting a Discussion or a Bug on the Adobe Community Forum. We also heard some exciting news with the introduction of Adobe Firefly, a new family of creative generative AI models focused on generating images and text effects. Read more in the News and Blog Posts section.   The Adobe Community forum is the place to have discussions about our products or report Bugs. Here’s how it works.   Do I post in Discussions or Bugs? When presented with a New Post screen in the Adobe Community, you are given three options for Conversation Type: Discussion, Bug, and Idea.  The New Post window will default to Discussions if you search in Discussions, likewise for Bugs and Ideas.  

Could someone help me please 🙏 every picture that I post from Lightroom on my iPad to any social media platform it looks sooooo bad . Out of focus, strange wavy effect in the background. So sharp & clear before they leave me then when they reach social media they are dreadful & I end up removing them before anyone sees them🙁 what am I doing wrong..my partner sends his to social media ( MAC book);and his are perfect..

New to LR - I can't figure out how to replace the red circled area with the grass. I feel like this should be very easy but I can't see how to do this. 

Hello,I have an issue with editing photos with Lightroom, version 9.3.1) on my device Samsung Galaxy Tab S9+ (12 GM RAM, 256 GB capacity, model: SM-X810NZAAEUE).Steps to replicate the issue:1. Open any file with Lightroom2. Go to edit mode3. Select any slider edit (exposure, temperature, etc.)4. Use slider5. Notice the image gets blurry/pixelated for a while and then rerenders in the full quality.I also attach a video with the issue reproduction. I tested editing the same image on Galaxy S21 Ultra, iPhone 13 pro, and iPad 11" 4th generation, on none of those devices the issue is replicable.This is such a bummer since I bought the Galaxy Tab S9+ dedicated to editing pictures in Lightroom.

This survey prompt keeps appearing every time I open Lightroom mobile. I click dismiss, but when I come back to the app, it reappears. How do I permanently close it? 

I started using Lightroom as followup for Photoshop Elements (catalog). I have moved al my photo's to Lightroom Cloud now, and even managed to get them (sort of) organised in albums. Now I expect to have no access to (fast) internet during my vacation. Would it be possible to move back to Classic, preferably by keeping access to my library in both environments (synchronising?). I accept that this will take time to download all photo's again to my laptop, but will I be able to maintain the structure in albums I made in the cloud version. Or will it be sufficient to create an album in the Cloud-verion that is available offline. Can I then import photo's from my camara to preview and edit in the cloud version? I am a bit puzzled as to how I can get this working in the most reliable way, i.e. that I can start working with my library independent of the availability of a (fast) internet connection.

Seems like there's a bug with vignette on the Lightroom application vs Lightroom Classic on Mac. Both apps and OSX is up to date. I called Lightroom support and they said it is working as designed, but told me I'm welcome to report it as a bug here.

When working with Adobe Lightroom I received an error - a problem with the local directory -, restarting the program does not help. At the same time, the Adome Lightroom Classic program works properly. How can I restore the functionality of the new Adobe Lightroom? При работе с Adobe Lightroom получил ошибку - проблема с локальным каталогом -, перезапуск программы не помогает. При этом программа Adome Lightroom Classic работает исправно. Как мне вернуть работоспособность новой Adobe Lightroom ?

Hola. Ayer me sacó Adobe de mi sesión de Lightroom y al volver a entrar mi biblioteca de fotos desapareció, tanto en la nube como en la aplicación. Quisiera volver a tener acceso a mis fotos. A alguien le ha pasado una situación similar para que cómo solucionarlo. He estado tratando de Contactar a Adobe por chat o por telefonía y no contestan. Algún tip?

Hello,   My photos have disappeared from my Lightroom Mobile account. They were previously uploaded and synced via the cloud. Now, when I log into my account, neither the photos nor the presets are visible.   Please help me understand what happened and assist in recovering the data.   Thank you!

Posiadam pakiet Adobe Lightroom 8.2, używam go na dwu komputerach i telefon. Ponieważ miałem ostatnio kłopoty z synchronozacją (za mało miejsca na dysku, który wskazany jest do przechowywania zdjęć) podłączyłem większy dysk do komputera stacjonarnego, wskazałem odpowiednią ścieżkę i przez ponad 24 godziny pobierało się 600 GB kopii moich zdjęć. Chciał bym mieć możliwość skorzystania z tego dysku jako magazyn (mam już pobrane zdjęcia) w laptop. Podłączyłem dysk, wskazałem ścieżkę do folderu Lightroom CC, w którym znajduje się folder o nazwie z dużą ilością cyferek, ale mój drugi komputer nie widzi kopii zdjęć które pobrał komputer stacjonarny. Laptop tworzy swój folder Lightroom CC. Co mam zrobić abym mógł korzystać offline z kopii zdjęć na dysku zewnętrznym podłączonym zarówno do komputera stacjonarnego jak i laptopa? 

Guten Tag,ich nutze das Abo meines Arbeitsgebers ("Adobe für Unternehmen") und würde gerne am Austausch mit der Community, insbesondere bei Lightroom teilnehmen. Jedoch schlagen alle Versuche ein Fotos hochzuladen und der Community zur Bearbeitung bereit zu stellen fehl. Ich habe es auf verschiedenen Systemen und auch bei der mobilen App versucht, jedoch immer mit dem gleichen Ergebnis. Liegt das mit der Lizenz zusammen ? Lässt sich dies ändern ? Vielen Dank im Vorraus. 

My 20gb creative cloud storage is showing as full, even though I have removed most of my synced photos on the cloud.  I'm not sure what I should do now, as there isn't anything else I can delete, and what is left isn't anywhere near 20gb. I'm using Lightroom Classic and the iPad app to edit photos across the cloud. Can anyone help please?

Hi! I eould be grateful for some help going about problems with a filled up internal hard drive. I am using Lightroom cloud edition. The cache file is getting quite large now when I’m reaching 1TB of stored pictures and it is filling up my computer’s internal hard drive. Can I move the chace file to an external hard drive without loosing any edits or encountering any other problems? I can't really tidy up something else on the drive which is rather small (old macbook pro) and the cache file is the largest thing stored besides software programmes that I can't really delete. Thanks for any tips!

Las versiones de movil o tablet de Lightroom y de Photoshop están muy limitadas no veo que tengan un mayor interés que otras Spp de edición gratuitas.No se puede desde lightroom, Apilados para después editarlas en Photoshop. Y en Photoshop no se puede utilizar ni el lazo ni los pinceles, y Eso pagando, Sres de Adobe dosis muy mala imagen de crear expectativas para nada 

No puedo usar mi aplicación de ipad de Lightroom, dice que la sesión está caducada, pero en la computadora si puedo y mi licencia está vigente porque es educativa, ya he intentado de todo, y realmente necesito poder usar esa app en el ipad.

How can I dock the information panel? I thought this was previously how it works. Now it seems to float, cutting off the last few images in my film strip which is annoying.

For as long as I can remember, my Lightroom CC has been having an issue with mouse hijacking whenever it is open. The mouse will randomly relocate to the bottom left of the screen, then if I try to move it, it will reset it back to the bottom left of the screen. The only way to get around it is to wait for several seconds, then it will release it back and I can start using it again. It will randomly do this while using the app, or even other apps, as long as Lightroom is open. If I hide Lightroom (cmd + h) and use other apps, it no longer causes the issue.   I am currently using a Macbook Pro with Mac OS Monterey 12.0.1 and Lightroom CC version 7.5. Don't tell me this is because my software isn't up to date, since I upgraded to Monterey when it was new and the problem was not resolved.

Hey everyone, I've been running low on space lately, so I've decided to delete all rejected images and those used for stitching panoramas and HDRs. What are your thoughts on this? Do you typically keep all your stitching files? The only reason I'm considering keeping them is for those rare occasions when someone asks for the original raw file.