Questions

hi everyone,does any of you know what to do with this bug notification?it says "connect to internet and try again"(I am connected of course, and i checked the license number, it's correct).  -> before buying the official license number I am struggling with, I bought a Photoshop software " license included" on a french marketplace. It worked fine during 90 days, then asked for a license number. Obviously, it was a hacked software. I desinstalled it with Revo Uninstaller in order to get rid of all the registry files, I now i wonder if Revo Uninstaller was "not enough" & it is the reason why I cannot install the official license? Is there a specific file I should delete manually with regedit windows functionality? How can I fix this installation issue please? and last but not least, how can I denounce the vendor that sold me a hacked Adobe software please.  

Hallo,seit gestern kann ich in Photoshop Elements 2021 den Foto-Editor nicht mehr starten. Ich werde aufgefordert mich anzumelden (Meldumg: "Anmeldung erforderlich"), was ich auch erfolgreich tue (es erscheint nach der Anmeldung eine entsprechende Meldung im Browser-Fenster), die Software startet aber nicht. 21 Monate ging das einwandfrei, seit gestern aber nicht mehr. Ich bin leider vollkommen ratlos, warum dieses Problem plötzlich auftritt.Kann mir evtl. hier jemand weiterhelfen? Danke schon mal im Voraus!

bonjour,j'ai acheté Photoshop Elements 2023 sur la marketplace de cdiscount.com. Il a très bien fonctionné pendant 90 jours, puis j'ai eu cette fenêtre :  je me suis donc fait avoir par un vendeur malveillant en achetant une version d'essai !j'ai donc acheté une version officielle de Photoshop Elements 2023 avec un numéro de série / licence.mais lorsque j'ajoute le numéro de série dans  « activer maintenant »,  j'obtiens cette fenêtre : bien entendu, je suis sur internet, donc je ne comprends pas ce message d'erreur. j'aimerais svp :- savoir comment régler ce message d'erreur,- savoir comment dénoncer le vendeur de Cdiscount qui vend illégalement des versions d'essai. merci à tous !

Bonjour à toutes et tous, j'ai acheté une licence Adobe Elements via le site Amazon. j'ai installé ma version sur un ancien PC et souhaite la réinstaller sur mon nouveau PC.Pb, je dispose de la clé d'échange mais on me demande de me connecter avec une adresse email à laquelle je n'ai plus d'accès (c'est mon ancien opérateur).j'ai la preuve d'achat Amazon et la clé mais impossible de resinstaller .et je ne trouve sur le site aucune information pour contacter Adobe par mail ou par tel.merci de votre aide  Eric

Can you please guide Me?  And How Do I Install Photoshop on M1 Mac? please share also method. Thanks

PE 2023, Window 10, Display resolution @1366x768.  So Tool Tips is checked. (Perf. Gen.)No Toolbox section titles are showing.  I would like to know how to turn them on.  Thank you.

I have just purchased an upgrade version of adobe elements and premiere for mac 2023. It seems to have downloaded and installed correctly but is very different from elements 9 my last version.  When I try to go into thenphoto editor the software comes back with try free download!  If I try premiere, which I dont need, it starts setting up asking for password. Is there a problem or am I doing something wrong? advice sort, thanks.

Hello, I have a photo album with six photos on black paper and comments on the paper in white crayon.Three of the photos have a red cast which I want to remove.I then want to place the modified photos back on the page.Currently I have scanned the page to a tiff file.How can I remove the three photos to modify them and keep the background with the OK photos and the comments so I can replace the modified photos once the red cast has been removedThanksMartin

This tool no longer works correctly, although everything else seems OK.Now when I select it and then click on an area in an image and drag all that happens is that a very small area is selected and then moves as I drag the cursor without the marquee changing size. It stays about 60px square.Has anyone a solution to this problem?Thanks.

Hi I've realised that when I'm searching for images by keywords in Elements Organizer 20, the keywords which I entered onto the image using Image Tags are searchable. However, the keywords I entered when in Editor/ File Info/ Basic are not. This means that my searches are incomplete. Up until now, I had thought that keywords entered by both methods were in the same database. I've keyworded 100s of images directly in File Info so now I'm looking for a way to search them or to transfer them easily into the searchable keyword area. As an example, I tested this today on one image. I entered "The Yards" through Image Tag and then "Covent Garden" through File Info. When I do a search only "The Yards" is found. When I search for "Covent Garden" it doesn't appear. Both keywords are on the metadata in File Info.Your help will be greatly appreciated.

Hi there! When I enter text in Photoshop Elements 2019 along the bottom of an image, a box with ok/cancel is placed in the middle of the line, annoying, how do I get rid of it? Affe

Hello and good day,I have just started with PS Elements and would like to find out if the following is possible:The panoramic photo does not show reality, because the building has no curves! Can I make a planar picture out of it? And how can I replace the sky?I would be very grateful for any suggestions!Norbert 

I importet 50 new photos into the photoshop organizer.  I looked at them and they looked great.  I do not know what I did but the photos now all say Offline?  When I click on them they are blurred.  I assume they are no longer on my hard drive?  Where might they be?

Hello All, When I am building an image with a blank border around it I hit Ctrl-N and set up a blank image large enough and then drag a smaller image over this, leaving space around. Yesterday, I was unable to do this -- the new image dialog does not accept any change. Similar happens if I accept that size and try to change it via menu option Image>Resize>Image Size. Does anyone have any thoughts on where I've gone astray? Thanks for any help. System is: Windows 7, 64                  PSE 8

Just bought Photoshop Elements 2023. None of the text effects are available. Unchecking the box at Preferences > Performance > Use Grphic Processor ... didn't work. Did a reboot of machine (Mac) -- that didn't help either. There is no "fx" on a text layer showing. Is this a bug in 2023 that needs fixing?  

Hello I'm currently trying to deactivate my Photoshop Elements 9 license to install it on my new computer. Everytime im trying to deactivate it I get an "Internet Error" with a link to a connection faq.I tried everything and made sure there are no issues with my firewall, proxies, ... nothing helped. Deactivating my Adobe Premiere Elements on the other hand is working without problems. Thanks.

I have used PSE for many years and am currently using PSE 2020 on a Windows 10 PC. During migrations and in configuring OneDrive I have made a number of mistakes in how I have organised files and the PSE catalog and I am losing track of where files are stored - I haven't lost any files, yet, but I have come close to it and need to tidy things up before I do. Currently, everything is in one catalog which has almost 24,000 items, including many duplicates. The files are spread over an inconsistent file structure which is spread over my C: drive, the old drive from a previous version of Windows (E:) and in the cloud in OneDrive. (This situation is too confusing to explain here, but it might help to give you and idea about how confused I am. The interaction with OneDrive is particularly confusing to me just now and this is where I am most concerned about messing up so badly I lose data. I have had to restore from local backup once. The restore got all the data back, as far as I c

I have Photoshop Elements 14 installed on my Windows 10 computer. I want to install it on another computer in a different part of my house.    I downloaded the installation .exe and began to install it. I was logged into my account and was asked the serial number of my Photoshop Elements14 program. The program began to install, but said that I had a start of the computer in sopension, so I should restart the computer and try again. I installed the program and tried to open it.    The second time, I got a message that said I already had the maximum number of copies installed.    I don't see any other copies on my account. Under "devices" I see:   DEVICE                                   DATE ACTIVATED  ACTION Surface-Pro-4 on WINDOWS_64 Jul 26, 2021 Deactivate   Is it possible that the failed attempt to install the program is being perceived as

Starting in ACR with 16bit selected then moving into the regular editing area and not sure how to save to a jpeg -- should I be changing setting  back to 8 bit or stay in 16 bit.  Where are my choices available in PS Elements 2022 to change this. Also do I need to save the huge PSD file or is the original raw file and XML adequate. Still figuring this out. Advice please. 

Moin,kann man mit Photoshop Elements 2023 stacken?Photomerge ist ja wohl etwas anderes.Alle Hilfen sind nicht für 2023, sodass ich sogar mit dem Assistent nicht hinbekomme.VG Peter

After installing the updated version of PSE2023 (offered within the application), my most used catalog won't appear, won't open (was working fine, until the upgrade).     I did find the catalogue browsing in "custom location".  I tried to run the "convert" process, and it failed.  Please help!!  

Is it possible to save images in Webp format with Elements 2020 ?Is there a plugin to do that ?Thank you

Having trouble downloading photo files from iPhone 8 to Elements 11 running on Windows 11Using USB  Elements recognizes the iPhone.  Get "no valid files found"  

Hi, I just updated to 2023. From our last journey I have a lot of photos to which I wanted to add the locations. However, not possible, the map area remains dark grey, whatever place I enter it is not recognized. Bug or feature?  

Can Photoshop Elements 7 installation also be used on Windows 7 Professional as well as XP & Vista? Contact if you know the answer please!!!   [Personal information removed by moderator.]