Questions

Hi everyone, I really need help with this problem. Every time I try to open Premiere Pro, I get this message: "Sorry, Premiere Pro has encountered an error and needs to close.You will not be able to use Premiere Pro at this time. Please contact Customer Support and use the reference code 102 for more information on how to resolve this issue."   I already tried most of the official troubleshooting steps, but nothing worked: Uninstalled and reinstalled both Premiere Pro and the Creative Cloud desktop app Signed out and back into Creative Cloud Disabled antivirus and Windows Firewall Checked my internet connection (works fine) Reset preferences / caches Tried creating a new Windows user account Updated GPU drivers and Windows Despite all of this, the error still shows up, and I can’t launch Premiere at all. - Has anyone here fixed Error Code 102 before? - Is this an account/subscription issue or something deeper in my system? Any advice would be hugely appreciated. Thanks in advance

Olá, eu tinha o Premier instalado no meu computador que é bastante novo, porém fiz um upgrade na memória dele e quando fui instalar os programas da adobe novamente, vários deles dizem não ser compatíveis com o meu computador, incluindo o Premier, o que não faz sentido porque eu já tinha ele instalado. E não consigo ter acesso às versões anteriores do programa para ver se funcionam no meu computador. Se alguém puder me ajudar, eu agradeço!

Liebe Gemeinde, Premiere (aktuellste Version im Moment, aber prinzipiell seit PPro 2025) "frisst" innerhalb von mal mehr mal weniger Zeit Arbeitsspeicher bis 100+ GB...und hängt sich dann natürlich auf. Nichts geht mehr auf dem System. Ich kann nicht downgraden, da bereits Projekte damit begonnen wurden. Ich habe bereits mehrfach neuinstalliert und Restverzeichnisse händisch bzw. mit einem Cleaner-Tool gelöscht. Ich habe unterschiedliche (externe) sehr gute Festplatten / RAID gestet. Same same. Es passiert auch bei unterschiedlichem Material (Codec, Auflösung, fps). Plugins ebenso mal rausgeschmissen und neu installiert. Am Rechner liegt es wohl nicht, da vor der 2025er Version alles ganz gut lief (soweit das bei Adobe möglich ist). Diagnose-Tool bringt keine Schadensmeldung.Es ist ein sehr spezfisches Verhalten und ich kann mir denken, daß es an einer bestimmten Schnittstelle / Kombi von Komponenten liegt aber ich finde keine Antwort bisher. Mein System:Apple MBP M

Hi guys I got a new job and I'm using a Macbook Pro. For my own business I use a PC.(Not sure it's relevant)I'm having an issue where the Macbook Premiere export has less contrast and the colors seem a bit different particularly in the reds/magentas vs the export.This is with a DJI Osmo Pocket 3 using D-LogM.The left photo is the export and the right photo is the premiere timeline.The first clip of the flowers and building (not log profile):I have tested this with the raw clip comparing it the raw clip to the clip exported in premiere and also in premiere timeline.I found that the raw clip and the raw clip exported look the same, but in the premiere timeline it has more contrast.The 2nd clip of the horse:You can see there is less contrast in the export and the skin tones seem different.The 3rd clip is probably the best to compare:That is the raw clip on left vs the raw clip in Premiere timeline.I am working in a rec.709 workspace everything should be default on the Macbook since it's a

i don't have any audio that's preventing me from moving it. i can't move clips left anywhere in the timeline.

Why in the world is this default?!Anyway... I want to create a sequence from a sequence I already edited. None of the edits have transitions, just straight cuts. When I create a 'New Sequence from Clip" it adds cross-fades to all of the edits.  I tried going in and setting the default crossfade time to 0, but it won't let me do that (minimum is 2 frames). Why is it forcing me to have transitions? I find this totally ridiculous. How do I remove them? thanks.

Olá a todos,estou tentando importar uma Composição do After, direto no Premiere, mas acusa que não tenho a mesma versão do AE ao PR, mas sim, ambas estão atualizadas e na mesma versão: 

Hi Can anyone help with this?  I have tried loads of different things but I cannot seem to export my 11minute short as a Wraptor DCP file. Please help!ThanksMelanie

I have an issue with Premier Pro and After Effects. When I open them they crash right away. I have tried reinstalling them that didnt work. I downloaded the diagnostic that adobe has and that came back as saying there are no issues. I am lost is there anyone that knows what might be the problem. Thank you. 

Hi Folks,I have a problem that's been driving me nuts. Whenever I use a custom workspace, Premiere develops a huge lag, a 1-2 second delay between any mouse click and the action registering in the program (specifically the timeline). Keyboard delay is a little better, but it's still there. The thing that's super frustrating is this only happens in custom workspaces. The lag disappears in the default "editing" workspace. I edit with two monitors, so I tend to use a workspace I've set up for that. Resetting the workspace doesn't help, the lag persists. If I delete the workspace and re-create it, I'll have no problems for 2 or 3 days, but then the lag returns. This is dumb. How do I fix this?Windows 10 1803Intel i9-9900k 8 core64GB RAMNVIDIA 980 TiPremiere is installed and running off an Intel NVME SSD.

It looks like Adobe has just pulled many of the primary installers that were available for previous major versions of Premiere Pro, Audition, Prelude, and Adobe Media Encoder (AME).   Notably the following base releases are now gone, and not currently available to customers via any means (whether using the Creative Cloud Desktop app or through direct download links😞   — Premiere Pro CC 2015.3 (versions 10.3 & 10.4 – June 2016) — Premiere Pro CC 2015 (version 9.0 – June 2015) — Premiere Pro CC 2014 (version 8.0 – June 2014)   — Audition CC 2015.2 (versions 9.2 & 9.2.1 – June 2016) — Audition CC 2015 (version 8.0 – June 2015) — Audition CC 2014 (version 7.0 – June 2014)   — Prelude CC 2015.4 (versions 5.0 & 5.0.1 – June 2016) — Prelude CC 2015 (version 4.0 – June 2015) — Prelude CC 2014 (version 3.0 – June 2014)   — Media Encoder CC 2015.3 (versions 10.3 & 10.4 – June 2016) — Media Encoder CC 2015 (version 9.0 – June 2015) — Me

Hello.  I have updated Premiere 25.4.0 and updated Nvidia RTX 4060 drivers.  When I launch a project and try to import video from media browser into Source display or Timeline display, only the audio plays, video monitors are blank.  No black screen, no visual of anykind, just blank.  Media being imported comes from two formats, one (MVI) which loads fine on Windows Media player.  Task Manager seems to show graphics processing is happening in Intel processor and not Nvidia.   Please help figure out how to achieve playback in Premiere.

Just updated to 23.5 and now when i play, the blue playhead cursor doesn't move - only when i stop playing does it jump forward to wherever I had stopped.

Hi all, would appreciate help as this is driving me mad.I dont know how but the last few months my left and right arrows just wont move frames on the timeline, every time i need to move i have to manually do it by mouse or jkl keys. if i want to go forward just a frame, i have zoom in full and select it by mouse.every time i try to use arrows the graphics and titles panel lights up on the top bar (mac)whats more annoying is shift + arrow still does the 5 frame jump so its not even consistent in its problem hahai have deleted, updated, redownloaded, reboot opened, cahce wiped and preference wiped to no avail.would be over the moon if someone could offer some sage council here.

Hi fellow editors! I just upgraded to Premiere 23.1.0 and when I try to use the unsharp mask effect, it immediately crops the top 25% of the frame. I have restarted the computer and tried this on multiple clips in the sequence, all to the safe  unfirtunate consequance. I removed all other effects from the clip and this still happens when I apply unsharp mask. Has any body else experienced this? Is this a bug?All advice welcome.Thank you!Ali Ali GrossmanVideo ProducerUniversity of Wyoming

He intentado buscar la pestaña de graficos esenciales pero no logro ubicarla ya he revisado en la ventana pero no me aparece esta opcion agradezco su ayuda

I have an editor working on sequences which includes three or four clips of an interview in sequential order. We have been using the Transcript in Premiere Pro, but after the first clip in the sequence the timecode is off in the remainder of the Transcipt because it's running off of sequence timecode, not clip timecode and sometimes there is 2 - 5 minute production breaks in between the clips.I was thinking I could just do the individual clips then export each out, combine them, and then export them back in, but there is no outside text program I have found that saves a .prtranscript file type that I could import into the Premiere sequence. I can import an .srt file, but than I would have to put it in the sequence defeating the usefulness of the Transcript tab for finding dialogue within the sequence - and we don't want a captions clip sitting in the timeline.Is there anyway to specify the Transcript is created with clip timecode instead of sequence timecode? Is there anyway within the

No puedo habilitar la opción para guardar en adobe creative cloud.Está la opción pero aparece bloqueada.

Hi,I've been trying to apply the drop shadow effect onto a piece of text but it's just not showing up on the project screen. However when I scroll on the parameters of the drop shadow effect, I can see the drop shadow "preview" but as soon as I let go of scrolling it disappears... I'm working on the latest version of Premiere Pro on Windows 10. Any help is much appreciated, thank you!

Why does the column sort order change in the project panel when opening new bin views or changing the schema. I have read the "save a workspace" stuff. That is not reliable nor useful..Additionally when opening different schemas I need the column order I set for that metadata display to repeat exactly as I had originally ordered it. No matter the workspace, the number of bins, etc.It is a complete waste of time to have to re-sort every time I change a schema.This is a very logical (almost inherent in the whole concept of schemas)Thoughts?

I have an adjustment layer that I want to change the motion parameters of it through automation blocks.  I want the position stay the same (640, 360) but have a keyframe at the beginning, scale set to 25 and have keyframe at the beginning as well.  Also is there a way to "uncheck" uniform scale?  Attached is an example from my user library that I want to add these keyframed motion parameters to, as well as what I am looking to for in the effects controls. thanks  

I've been trying to export this video for the past week and a half now and I just can't seem to be able to because I keep getting this message. It always pops up around 70%-80% export completion. It's a roughly 20-25min video and I've never had problems exporting videos of that length. I'm currently exporting a 5min video just to see if it's an issue with those files or not. I've tried everything I can think of. I made space on my MacBook Air, I have 119.86GB of space avalaible. On my Seagate Ultra Touch I have 765GB of space. I reset my preferences in Premier Pro. Not sure what else to do besides maybe re-edit this video from scratch. Also, when I'm exporting Premier takes up around 46GB of memory when I check my activity monitor. Is that a normal amount or is that too high? As I'm typing this the 5min test video is only taking up 3.85 GB, granted I know shorter video means shorter memory but still.Anyways, does anyone have any solutions for this problem I'm experiencing? I'll ap

I apologize if this has been talked about somewhere else in the community, I've searched around and can't seem to find an answer for me.    I'm using Premiere Pro 2025 and I keep getting an error whenever I try to render my clips in a sequence. The error goes as followed:   Video Preview Error Error compiling movie. Export Error Exporter returned bad result.   Writing with exporter: QuickTime Writing to file: it's a file.  Around timecode: 00:00:00:00 Component: QuickTime of type Exporter Selector: 17 Error code: 10   I wrote that all out in case some other poor soul does the same thing as me and writes out the selector and error code into Google.    I have reset my app preferences, cleared my cache, moved my clips around, restarted and started againg the app, I have gone to my sequence settings and tinkered with things there as others have advised elsewhere and nothing works.    I can export the file just fine but what is so

I attached a video where it displays the issue but basically steps to reproduce for me are:1. select a random position in timeline2. hit play3. preview speeds up for few seconds4. back to normal this issue is worse when adding effects or transitions, what I've tried:1. reinstalling premiere2. reinstalling and updating nvidia drivers3. updating windows4. checking the bios and the PC for any issues on performance5. various settings found on internet or forums to help with the issue (none of that worked)6. tried different clips7. disabled internal gpu8. jkl does not work, it's not clip related I have Acer Nitro 16 with rtx 4070 gpu 32gb ram and ryzen 7 7840hs, I don't know anymore what to do, any other video editor works flawlessly 

Hi everyone, I'm coding a custom panel for Premiere Pro in ExtendScript. I'm referring to the PProPanel example project render function as a starting point:https://github.com/Adobe-CEP/Samples/blob/5490c33ac8355ba394c693deb10414553b0a5685/PProPanel/jsx/PPRO/Premiere.jsx#L712   However, I can't seem to find a way to send the job to AME queue without having it to start the queue elaboration immediately. What I want to achieve is something similar to the behaviour of the default Premiere export sceen, where you click on "Send to Media Encoder" and it just queue up the job without starting the elaboration right after: in my panel I will send multiple segments from the timeline to the queue, and I will start the elaboration manually in AME at the end.